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Windows 8 Support - Feedback Requested

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SpinZy
xXxCLOTHED BOWEL MOVEMENTxXx
#61 - 2012-12-31 18:13:59 UTC
Grim Temar wrote:
I can't seem to reinstall the game client I tried both the installer, which starts to download then the status bar goes blank and above it the text string displays a Chinese symbol followed by D2 and freezes the installer.


I am currently suffering from this issue as well, ughhhh, just bought this laptop. Should've seen if eve was windows 8 compatible first.
Joran Jackson
The Red Circle Inc.
Ministry of Inappropriate Footwork
#62 - 2013-01-06 22:32:37 UTC
bump, where's CCP in this thread?
Sergeant Acht Scultz
School of Applied Knowledge
Caldari State
#63 - 2013-01-07 15:22:27 UTC
SpinZy wrote:
Grim Temar wrote:
I can't seem to reinstall the game client I tried both the installer, which starts to download then the status bar goes blank and above it the text string displays a Chinese symbol followed by D2 and freezes the installer.


I am currently suffering from this issue as well, ughhhh, just bought this laptop. Should've seen if eve was windows 8 compatible first.



There's no apparent reason why it shouldn't, it's another version of win7 able to deal with touch screens or whatever new crap.

Is that enough to screw up with Eve I don't know and actually don't care, fix it !! NAO !!

removed inappropriate ASCII art signature - CCP Eterne
Walter Newton
Native Freshfood
Minmatar Republic
#64 - 2013-01-07 20:06:33 UTC
DB_RUNRECOVERY: Fatal error, run database recovery -- PANIC: fatal region error detected; run recovery



tried install, failed, tried repair, failed. uninstall, repeat. failed.
Hydrano
German Freebirds UG
#65 - 2013-01-07 20:11:42 UTC  |  Edited by: Hydrano
Hey,

I'm using Windows 8 x64 and did not reinstalled Eve or launch it in compatibility mode.
I just started the launcher.exe and it works fine. No crashes or unusual bugs yet.

My computer:
Asus P7P55D
Intel Core i5 750 @3,33Ghz
8,00 GB Ram (G.Skill)
Nvidia GTX560 TI

Sometimes I run up to 4 clients without problems. (All in Windowed mode and I dont use any Teamspeak Plugins)
Huge Lerssen
The Secret Wall
#66 - 2013-01-08 05:47:33 UTC
I've been using Windows 8 Pro 64-bit for few couple months now. Just started playing EVE again on December, and EVE is the first game I've had problems with.

My problem is that my client freezes, it happens when I'm undocking, or locking a target, or doing nothing. Running EVE in compatibility mode or as an administrator, doesn't help. I've tried running the client(s) in full-screen and fixed window and windowed. Doesn't matter if I use 1 or 2 clients, still happens eventually.

If my client freezes in space, I can't log in a for a while. My game always crashes to character selection, showing (Entering game as: xxxxx) and freezes there. After 5-60min I usually can log inside again.

According to Windows 8 Event Viewer I get an Error there, with title Application Hang and following text:

The program ExeFile.exe version 2012.12.45.7575 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: e2c
Start Time: 01cded578473a2bc
Termination Time: 27
Application Path: Q:\EVE\bin\ExeFile.exe
Report Id: 1d380dc0-594b-11e2-be73-000272d5b2a8
Faulting package full name:
Faulting package-relative application ID:

My computer specs:

Intel Core i7 3770K atm unclocked at 3.5GHz
16 GB of RAM, Kingston HyperX
Asus HD7970

I have tried updating and rollbacking my sound drivers and chipset drivers and graphics drivers. None have worked better than the ones I was using.
Hazen Koraka
HK Enterprises
#67 - 2013-01-08 08:26:53 UTC
Huge Lerssen wrote:
I've been using Windows 8 Pro 64-bit for few couple months now. Just started playing EVE again on December, and EVE is the first game I've had problems with.

My problem is that my client freezes, it happens when I'm undocking, or locking a target, or doing nothing. Running EVE in compatibility mode or as an administrator, doesn't help. I've tried running the client(s) in full-screen and fixed window and windowed. Doesn't matter if I use 1 or 2 clients, still happens eventually.

...snip

My computer specs:

Intel Core i7 3770K atm unclocked at 3.5GHz
16 GB of RAM, Kingston HyperX
Asus HD7970

I have tried updating and rollbacking my sound drivers and chipset drivers and graphics drivers. None have worked better than the ones I was using.


I have a very similar PC (hardware wise) to you which is also overclocked (by 20% on memory and CPU) and I've not yet experienced a freeze. Not that it helps you but it indiciates it's not necessarily and endemic Win 8 problem (I have Win 8 64bit pro).

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html
Lady Gwenn
3nkil Corporation2
#68 - 2013-01-08 08:43:00 UTC
Huge Lerssen wrote:
I've been using Windows 8 Pro 64-bit for few couple months now. Just started playing EVE again on December, and EVE is the first game I've had problems with.

My problem is that my client freezes, it happens when I'm undocking, or locking a target, or doing nothing. Running EVE in compatibility mode or as an administrator, doesn't help. I've tried running the client(s) in full-screen and fixed window and windowed. Doesn't matter if I use 1 or 2 clients, still happens eventually.

If my client freezes in space, I can't log in a for a while. My game always crashes to character selection, showing (Entering game as: xxxxx) and freezes there. After 5-60min I usually can log inside again.

According to Windows 8 Event Viewer I get an Error there, with title Application Hang and following text:

The program ExeFile.exe version 2012.12.45.7575 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: e2c
Start Time: 01cded578473a2bc
Termination Time: 27
Application Path: Q:\EVE\bin\ExeFile.exe
Report Id: 1d380dc0-594b-11e2-be73-000272d5b2a8
Faulting package full name:
Faulting package-relative application ID:

My computer specs:

Intel Core i7 3770K atm unclocked at 3.5GHz
16 GB of RAM, Kingston HyperX
Asus HD7970

I have tried updating and rollbacking my sound drivers and chipset drivers and graphics drivers. None have worked better than the ones I was using.



I get the same thing, my client ends up "not responding"...very scary in some situations

My computer specs:

Intel Core i5 3770K atm unclocked at 3.5GHz
8 GB of RAM - 1833mhz
AMD HD7970 HiS version


has there been any help for this? (also I don't own windows 7 to roll back to Sad , new comp)
Hazen Koraka
HK Enterprises
#69 - 2013-01-08 13:34:07 UTC
Both replies appear to be AMD Radeon flavour graphics cards- could this be the issue? (Im on Nvidia).

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html
Sergeant Acht Scultz
School of Applied Knowledge
Caldari State
#70 - 2013-01-08 15:50:20 UTC
Hazen Koraka wrote:
Both replies appear to be AMD Radeon flavour graphics cards- could this be the issue? (Im on Nvidia).



I'm on nVidia and have these freeze issues, everything updated etc. Cry

removed inappropriate ASCII art signature - CCP Eterne
Huge Lerssen
The Secret Wall
#71 - 2013-01-08 19:08:46 UTC
Lady Gwenn wrote:

I get the same thing, my client ends up "not responding"...very scary in some situations

My computer specs:

Intel Core i5 3770K atm unclocked at 3.5GHz
8 GB of RAM - 1833mhz
AMD HD7970 HiS version


has there been any help for this? (also I don't own windows 7 to roll back to Sad , new comp)




Very scary indeed. As I have flown 2 characters same time, in same fleet, I can see that the other character only leaves the fleet and warps to safety, after I close the client, that says not responding. Tried this today, and my other character stayed logged in for over 5 minutes, after its client crashed, and I then closed it. So clearly, the client somehow communicates with Eve, but the client freezes on my computers side, totally.

Need to try rollback to older AMD drivers and test this again. Windows 8 thinks it's helping by randomly suggesting a compatibility mode that actually worsens the situation, as then the client freezes totally, doesn't even go to not responding state and I need to use Task Manager to close it. I'll fiddle around and report back again...
Adrian Snake
Aliastra
Gallente Federation
#72 - 2013-01-09 04:01:09 UTC
I have a somewhat very similar problem as Lady Gwen, at this moment I own Windows 8 Pro, This computer I have started to use only three days ago. After installing Eve Online to this computer, almost everything I do on Eve makes it freeze and crash. Resulting me to end the task or restart the computer. Really ticked me off when it freezed during a fight and I lost my ship :/ Yay technical difficulties.


Any suggestions or help guys? Thanks.

My computer has 12gb of ram and Intel Core i7 3770 at 3.40GHz
In general, the Dell XPS 8500.
Adrian Snake
Aliastra
Gallente Federation
#73 - 2013-01-09 04:05:16 UTC
Hazen Koraka wrote:
Both replies appear to be AMD Radeon flavour graphics cards- could this be the issue? (Im on Nvidia).



I have Radeon..I also run many other games so I doubt it's Radeon, and I THINK it absolutely has to do with W8, because my old computer, which I still have, is windows vista and Eve worked fine on it, perfectly fine. No problems, no crashes. Only this computer I have has begun issues.
Sergeant Acht Scultz
School of Applied Knowledge
Caldari State
#74 - 2013-01-09 09:15:39 UTC  |  Edited by: Sergeant Acht Scultz
Hydrano wrote:
Hey,

I'm using Windows 8 x64 and did not reinstalled Eve or launch it in compatibility mode.
I just started the launcher.exe and it works fine. No crashes or unusual bugs yet.

My computer:
Asus P7P55D
Intel Core i5 750 @3,33Ghz
8,00 GB Ram (G.Skill)
Nvidia GTX560 TI

Sometimes I run up to 4 clients without problems. (All in Windowed mode and I dont use any Teamspeak Plugins)



Can you please verify if SmartScreen is activated or disabled ?

Tried everything possible already so still searching where the heck this "freeze" crap might come from...

removed inappropriate ASCII art signature - CCP Eterne
Lady Gwenn
3nkil Corporation2
#75 - 2013-01-10 02:22:04 UTC
I just had an issue where I crashed 3-4 times in a row, targeting npc's in a lvl 1 mission. This was pretty random considering I had zero crashes in 10 hours of lvl 4's yesterday. It only crashed when targeting. I warped out the zone, and warped back, and on the 5th time it stopped crashing, and hasn't crashed again for the past 30min. Additionally, i was able to target and complete the mission after the 3-4 times. Random.

I would love any suggestions, my specs are in my previous post. thanks
Adrian Snake
Aliastra
Gallente Federation
#76 - 2013-01-10 04:35:31 UTC
I think all we can hope for is Eve to support windows 8 in the future...Right now what I discovered that sometimes running as administrator reduces the crashing. Was able to play for a hour or so before I had to alt-tab, came back but crashed(Ah well).
I just hope I don't have to go buy W7 Pro and downgrade windows 8...To much a hassle.
Huge Lerssen
The Secret Wall
#77 - 2013-01-10 04:37:08 UTC
Lady Gwenn wrote:
I just had an issue where I crashed 3-4 times in a row, targeting npc's in a lvl 1 mission. This was pretty random considering I had zero crashes in 10 hours of lvl 4's yesterday. It only crashed when targeting. I warped out the zone, and warped back, and on the 5th time it stopped crashing, and hasn't crashed again for the past 30min. Additionally, i was able to target and complete the mission after the 3-4 times. Random.

I would love any suggestions, my specs are in my previous post. thanks


I've had this multiple times already. I'm now playing in windowed mode, and I've seen that, if I don't move the windows around when playing with 2 characters, I haven't had crashes then. If I move the window to another screen, it starts crashing. Also in fullscreen mode it's crashing in similar ways as Lady Gwenn. When targeting something, and just as you would lock, it crashes. Also when undocking, or logging in, or trying to open market or character info or something.
Lady Gwenn
3nkil Corporation2
#78 - 2013-01-10 06:12:26 UTC
Huge Lerssen wrote:
Lady Gwenn wrote:
I just had an issue where I crashed 3-4 times in a row, targeting npc's in a lvl 1 mission. This was pretty random considering I had zero crashes in 10 hours of lvl 4's yesterday. It only crashed when targeting. I warped out the zone, and warped back, and on the 5th time it stopped crashing, and hasn't crashed again for the past 30min. Additionally, i was able to target and complete the mission after the 3-4 times. Random.

I would love any suggestions, my specs are in my previous post. thanks


I've had this multiple times already. I'm now playing in windowed mode, and I've seen that, if I don't move the windows around when playing with 2 characters, I haven't had crashes then. If I move the window to another screen, it starts crashing. Also in fullscreen mode it's crashing in similar ways as Lady Gwenn. When targeting something, and just as you would lock, it crashes. Also when undocking, or logging in, or trying to open market or character info or something.



I was playing in fixed window mode, both when I had crash issues and when i didn't, so don't think that is the issue.

Currently , I am waiting for the DUST 514 update, and going to test for crashes tomorrow. If i still get unexplained crashes, I may go out and just buy Windows 7...but I would really like not to do that.
Sergeant Acht Scultz
School of Applied Knowledge
Caldari State
#79 - 2013-01-10 08:21:10 UTC
Lady Gwenn wrote:
If i still get unexplained crashes, I may go out and just buy Windows 7...but I would really like not to do that.


I'd rather put those bucks in to another game until someone gets his fingers out of the warm hole to fix our issues.
Downgrade OS to play Eve ??

lol?

removed inappropriate ASCII art signature - CCP Eterne
Adrian Snake
Aliastra
Gallente Federation
#80 - 2013-01-10 11:11:32 UTC
Sergeant Acht Scultz wrote:
Lady Gwenn wrote:
If i still get unexplained crashes, I may go out and just buy Windows 7...but I would really like not to do that.


I'd rather put those bucks in to another game until someone gets his fingers out of the warm hole to fix our issues.
Downgrade OS to play Eve ??

lol?



Eve is just that awesome man. Lol.