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Issues, Workarounds & Localization

 
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[ATI - HD7*** Series] System Freeze

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SuperBeastie
Deep Core Mining Inc.
Caldari State
#241 - 2012-12-03 23:03:48 UTC
My 5870 just died so I replaced it with a xfx 7770 It was all fine and dandy till I tried taking my avatar aeon and archon out at the same time needless to say its very very nerve racking having to deal with hard crashes while playing with 200b isk on the field.


I'm also using LGA 1366 i7 930 like many of the people in the thread

[center]SuperBeastie's Third Party Service My in-game Channel is Supers Third Party[/center]
General Roji
The Scope
Gallente Federation
#242 - 2012-12-03 23:31:01 UTC
Ok guys, I fixed my crashes by doing the following, maybe it'll help someone in this thread:

1. Turn Eve to Windowed Mode
2. Turn off HDR and Set Interval to Default
3. In CCC Under Catalyst AI, uncheck the box that says Enable Surface Format Optimization


I also noticed something else which was my computer still froze once while in windowed mode but only for a minute (normally my system would have just died) and I noticed in that time (since I was windowed) that Windows 7 (64 bit) switched the theme from Aero to Basic. A couple minutes later it did the same thing (freeze etc.) but it switched it from Basic back to Aero. I haven't seen it again but perhaps Aero has something to do with it (wouldn't surprise me).
Rumthorp
Deep Core Mining Inc.
Caldari State
#243 - 2012-12-03 23:46:54 UTC  |  Edited by: Rumthorp
New beta drivers just released! Gunna test em now!

Edit: I've got 4 clients of eve open on 2 different monitors. All of them have the star map open and I haven't crashed in 30 minutes. I'll leave 'em up for a few hours to see if it holds. So far it looks promising.
Virgo I'Platonicus
Brutor Tribe
Minmatar Republic
#244 - 2012-12-04 09:20:51 UTC
Just saw this in the info tab for new AMD beta drivers:

Quote:

Resolves a sporadic system hang encountered with a single AMD Radeon HD 7000 Series GPU seen on X58 and X79 chipsets.
Resolves an intermittent hang encountered with AMD Radeon HD 7000 Series GPUs in a CrossFire Eyefinity setup.



Anyone trying these out? I'll do it when I get home.


Also update on the issue:

- gets more frequent using more clients simultaneously (2 clients crash in ca 5 minutes after start, compared to single client where it can take anywhere from 5 min to 2 hours... or never in that session).

- gets more frequent if using: map, active PI gameplay crashed in 15 minutes or less (passive play on the other hand - just watching planet and structures didnt crash after 45 minutes), and running high quality .mkv files on the other monitor.


Br,
V.
Bashius
Jerkasaurus Wrecks Inc.
Sedition.
#245 - 2012-12-04 14:27:07 UTC  |  Edited by: Bashius
OK.. I've been running 12.11 beta11 for an hour or so. Done some PVP, had the map open on a 2nd client and been watching video as well. Would've been impossible to make it more than a minute before. Everything seems to be fine. Thanks AMD!
SuperBeastie
Deep Core Mining Inc.
Caldari State
#246 - 2012-12-04 15:04:13 UTC
Virgo I'Platonicus wrote:

Resolves a sporadic system hang encountered with a single AMD Radeon HD 7000 Series GPU seen on X58 and X79 chipsets.
Resolves an intermittent hang encountered with AMD Radeon HD 7000 Series GPUs in a CrossFire Eyefinity setup.

I was unable to find that quote but I updated to the 12.11 beta drivers because of it. I'll report here how my experience goes.

[center]SuperBeastie's Third Party Service My in-game Channel is Supers Third Party[/center]
Baram d'Orrin
Sacred Templars
Fraternity.
#247 - 2012-12-04 15:57:15 UTC
SuperBeastie
Deep Core Mining Inc.
Caldari State
#248 - 2012-12-04 16:22:53 UTC
I just auto piloted with the map open on 3 clients from jita to amarr and back to jita and did not crash. man am I glad I only got this card friday. o7 m8's

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Virgo I'Platonicus
Brutor Tribe
Minmatar Republic
#249 - 2012-12-04 19:46:33 UTC
Testing the beta driver for the last hour. So far so good...
Virgo I'Platonicus
Brutor Tribe
Minmatar Republic
#250 - 2012-12-04 21:41:09 UTC
Ok update:


It will take probably far longer to really test the stability of the new beta drivers, however:

after running 2 clients for 2 hours, with maps and active PI, with movies running in the background, no crash.

With previous drivers, I'd usually crash within 5 minutes.


If not fixed, It's definitely better than before.


V.
Lizaa
State War Academy
Caldari State
#251 - 2012-12-04 23:10:49 UTC
http://support.amd.com/us/kbarticles/Pages/AMDCatalyst1211betadriver.aspx


AMD Catalyst 12.11 Beta11 is now available, and includes the following updates:
(Please note that AMD Catalyst 12.11 Beta11 includes all of the fixes found in previous versions of AMD Catalyst 12.11 Beta)

Improves performance in Far Cry 3 (up to 25% with 8xMSAA, SSAO enabled @ 1600p, and up to 15% with 8xMSAA, HDAO enabled @1600p) (AMD Catalyst 12.11 CAP2 must also be installed)
Resolves a sporadic system hang encountered with a single AMD Radeon HD 7000 Series GPU seen on X58 and X79 chipsets.
Resolves an intermittent hang encountered with AMD Radeon HD 7000 Series GPUs in a CrossFire Eyefinity setup.
Resolves image corruption found in certain DirectX 9.0c titles
Resolve missing fonts issue in XBMC
Resolves no video issue found in Media Player Classic Home Cinema when using full or half floating point processing
Resolves stability issues found in the previous AMD Catalyst 12.11 Beta8 driver for Linux
For users experiencing issues with HDMI Audio under Ubuntu 12.04, users should try installing the “dkms-hda - 0.201211291615~precise1” package from https://code.launchpad.net/~ubuntu-audio-dev/+archive/alsa-daily/+packages and reboot; this will resolve the HDMI Audio issue found in Ubuntu 12.04
AMD Catalyst 12.11 CAP2 has just been released, and should be used in conjunction with AMD Catalyst 12.11 Beta11
Improves Far Cry 3 performance for single GPU configurations with AA enabled

Anyway after replacing basically my entire computer, i also found that the crashes stopped with a bigger psu, went from a gs 700 to a gs800, and the crashes stopped.
Virgo I'Platonicus
Brutor Tribe
Minmatar Republic
#252 - 2012-12-05 14:15:26 UTC
I have a 1300 PSU (enermax's) :)

Was NOT a problem :)


Anyway. Tried 3 clients yesterday. Stable for 4 hours and i seriously did everything possible i could in the game.


Fixed for me.
CCP Konflikt
Doomheim
#253 - 2012-12-05 16:33:22 UTC  |  Edited by: CCP Konflikt
As Lizaa pointed out, this issue should be fixed if you install the 12.11 Catalyst drivers. CCP Recommends you wait for the stable driver release for this.

If you're still experiencing this issue with this driver installed please let us know.

CCP Konflikt Quality Assurance Engineer Team Trilambda
Lizaa
State War Academy
Caldari State
#254 - 2012-12-05 21:34:07 UTC  |  Edited by: Lizaa
Well I stress tested the crap outta the new driver last night for a good 6h. No more issues. So this Driver version is stable. I would recommend cleaning out old amd drivers first before the install. I used Driver Fusion... works like a charm.

My set up is
(CPU) Intel® Core™ i7 CPU 990X @ 3.60GHz @ 3607MHz
(Motherboard) ASUSTeK Computer INC. Sabertooth X58 mainboard
(RAM) 24GB, 10.28GB free; Kingston HyperX 24GB (6x4GB) 1600MHz DDR3 Non-ECC CL9 DIMM
(HDDs) 16.85TB, 8.35TB free; OCZ IBIS HSDL 3.5" 720GB Solid State Drive, Read: 740MB/s, Write: 720MB/s Main Drive.
(Graphics) 2x Sapphire ATI Radeon HD 7970 Crossfire.
(OS) Microsoft Windows 7 Ultimate 64 Bit.
(PSU) Corsair GS800 Gaming Series.
Pigeonholed
Aliastra
Gallente Federation
#255 - 2012-12-06 17:10:27 UTC
Not to nitpick, but I installed beta drivers on Oct 24, and I had the same issue. However, yesterday I d/l the Retribution client and today I'm logged in and on the starmap, have been for a few minutes now....perhaps the Retribution client release addressed the issue? Regardless, I'm quite happy the issue seems to be resolved, even if I have canceled my account. :)

Cheers all and happy hunting!
Baitrix
J Trade Inc.
#256 - 2012-12-14 09:19:07 UTC
Beta Drivers installed and still getting hard-freeze when opening the map with 2 or more clients open...

Sub ending in 5 d.....

7 months and no fix.... i'd call this .... epic fail... for a hard-freeze....
Squeaks
Seniors Clan
#257 - 2012-12-23 19:58:01 UTC
I had exactly the same probs with my 7970, but as others have stated, latest beta drivers (beta11) seem to be working...
Tyrone Cashmoney
Brutor Tribe
Minmatar Republic
#258 - 2012-12-29 23:10:25 UTC
Tyrone Cashmoney wrote:
I've had similar issues to most everyone that posted in this thread since upgrading from a Radeon HD 3400.

[....]

My current specs:

Windows 7 64-bit
Gigabyte M68M-S2P
AMD Athlon II X3 425
4 GB DDR2-SDRAM
XFX Radeon HD 7750

There's probably something to the various mentions of certain GPU / CPU socket / chipset combinations causing problems. The motherboard is a tad old and the 7750 seems to be one of the very few Radeon HD 7XXX cards it can handle.


Since I've updated the driver of my Radeon HD 7750 to the latest beta version, I haven't had issues with my PC locking up for days. I haven't experimented much with two or more clients, and I only have one monitor, but the brief times I did run two clients, I didn't see any problems either.
Slayer Girl
Slovenia Inc.
#259 - 2013-01-09 18:48:55 UTC
ATI 7970 here and I have the same problem. Hard-freeze often. Computer completly locks up requiring a full reboot. I have checked everything from testing each of my ram, checking PSU, re-seating video card, rolling back drivers, updating drivers, turning off sound, re-installing windows, eve, sound devices, running in safe mode, desktop graphic settings, everything.. Never have been able to find a fix. My computer plays every other game on full graphics with lots and lots of other stuff running and only problems with Eve. :(
Flag Bravo
#260 - 2013-01-18 14:56:13 UTC
Just tried the new Cats 13.1 and up to now I am very impressed. Eve has never looked this good, and have come across no problems as yet.