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Chat channel issues tonight - possible solution

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bufnitza calatoare
#181 - 2013-01-09 06:00:58 UTC
I did two restarts and no go. in the end I cleared the cache and it worked.

I am betting its different for some peeps.
LemonyLIme
The Scope
Gallente Federation
#182 - 2013-01-09 06:06:30 UTC
A few cache clearings got me a connection again. I see corp and local... guess I'll have to readd the others.
LemonyLIme
The Scope
Gallente Federation
#183 - 2013-01-09 06:13:37 UTC
LemonyLIme wrote:
A few cache clearings got me a connection again. I see corp and local... guess I'll have to readd the others.

And another disconnect after 10 mins or so, but none of the same errors or chat issues.
Aniyah Nightfury
Nightfury Syndicate
#184 - 2013-01-09 06:23:39 UTC
Yup, same problem here. Has been happening since around 0000 server time.

"The specified proxy or server node (863576) is dead"

Just wanted to get on the bandwagon and add one more player to the list affected.

ty
Dark Nephilium
Caldari Provisions
Caldari State
#185 - 2013-01-09 06:24:12 UTC
CCP Guard wrote:
This seems to be related to a node death earlier tonight. It is affecting a relatively low number of people which I know is no comfort to those affected. We will see if we find a solution that doesn't require us to reboot TQ, but if not, this will be fixed at downtime. Again we're really sorry about the inconvenience.


And just exactly how will we be compensated for the lost time and income because you refused to do a reboot of the server.? I pay good money to be able to play and expect you to fix problems as soon as possible when they occur. More so when you know what the fix is. Refusing to do it is complete BS. If I went to someones house to repair something and said "yeah I know what the problem is and how to fix it, but yeah, I ain't gonna do it" I would lose my job.

This does not bode well for the upcoming merger of dust into eve......
Mara Pahrdi
The Order of Anoyia
#186 - 2013-01-09 06:26:01 UTC  |  Edited by: Mara Pahrdi
All accounts affected. All chat channels but local.

Edit: 0700. Logged in again, didn't change anything. Seems to be fixed now. Confusing.

Remove standings and insurance.
Dis Ploutos
Dynastic Tendencies
#187 - 2013-01-09 06:28:48 UTC
Same problem here.
Restarts don't help.
Aniyah Nightfury
Nightfury Syndicate
#188 - 2013-01-09 06:31:21 UTC
Okay, clearing cashe seemed to work for me as well. I did two things in IE9:

tools > internet options > under browsing history, opened settings, UNCHECKED top box, checked two boxes below only, clicked ok.

tools > F12 developer tools > at top of devtools, cache > clear browser cache...

Maybe this will help a few more people.
Loki Vice
Ministry of War
Amarr Empire
#189 - 2013-01-09 07:20:13 UTC
dear ccp your new feature sucks and none of the work arounds are working
Michael trala
Brutor Tribe
Minmatar Republic
#190 - 2013-01-09 07:26:44 UTC
CCP Guard wrote:
Hey everyone!

We appear to be having some technical issues tonight manifesting in the loss of chat channels. As is often the case with issues such as these, it appears re-logging the client will fix the issue for you. Please let us know in this thread if that doesn't solve the issue for you.

Our engineers are burning the midnight oil trying to look for the cause of the issue. Our sincere apologies for the trouble.



well i had the same problem since i can do nothing about it i dont see the point in Pouting so will be doing minning to pass the time. Thanks CCP for Working on this as fast as possible good luck with the angry rederict. all you angry people i get it its frustrating especially if you fly in Null/Low sec but we must go on guys there is nothing we can do as of now ... then again reading the things on here is funny lol.
blackpatch
Eighty Joule Brewery
Goonswarm Federation
#191 - 2013-01-09 07:31:09 UTC  |  Edited by: blackpatch
Did not have the error happen to me when I logged two pilots on in space earlier this evening. Call their accounts A and B. These pilots logged on in a nullsec region around 0400 EVE and logged off sometime around 0530 EVE in a different nullsec region. Account A logged off in space and Account B logged off in a station.

Somewhat later, around 0700 EVE, I logged a different pilot on in station on Account A and had the error happen. This pilot logged on in a different nullsec region from the first two.

I logged a different pilot on in space on Account B and the error happened to that pilot. This pilot logged on in the same region as the pilot who experienced the error.

I logged the original pilot (who did not have the error initially) from Account B on in station and the error happened to that pilot.

I logged a pilot on in station on a third account, Account C, and the error happened to that pilot as well.

I cleared the EVE cache and logged the Account A pilot who first had the error on in station; the error happened again.

I logged the Account C pilot on in station and the error happened to that pilot. I entered space on that pilot and logged off in a POS.

I cleared the EVE cache, quit the client on restart, relaunched the client, and logged the Account C pilot back in. The error persisted.

I logged the original pilot (who did not have the error originally) from Account A on and this pilot then experienced the error.

Finally, I cleared the EVE cache and logged a third pilot on from Account A in a highsec station. This pilot experienced the error.

As of now I have not found a way to resolve the error.

Hope some of this information helps and that the problem is cleared up by downtime.

(I'm still experiencing the Crucible local standings bug, btw. :/)
Knalldari Testpilot
#192 - 2013-01-09 07:36:11 UTC
Felsusguy
Panopticon Engineering
#193 - 2013-01-09 07:41:45 UTC
Does not work for me. Restarted the client, and nothing. Doesn't fix a thing. Still can't talk to anyone. I am disappointed, CCP.

The Caldari put business before pleasure. The Gallente put business in pleasure.
Julia Kuwakei
True Power.
#194 - 2013-01-09 07:58:31 UTC
repair client->all chats works
Justin Valentine
Mickey Mouse Club
#195 - 2013-01-09 08:27:58 UTC
Repair tool fixed it for me.
Wolverine Chosen
Sodium Chloride Mining Institute
Domain Research and Mining Inst.
#196 - 2013-01-09 08:40:11 UTC
cleared cache, repair tool tried nothing helped still getting same freaking error
Maraner
The Executioners
#197 - 2013-01-09 08:45:02 UTC
same issue, multiple restarts and cleared cache no go.
Tamia Kautsuo
Doomheim
#198 - 2013-01-09 08:46:27 UTC
same issue, relog, clear cache or repair have not solve it.
Antibra
Hedion University
Amarr Empire
#199 - 2013-01-09 08:46:37 UTC
bump, any update on this?
Abus Finkel
Caldari Capital Construction Inc.
#200 - 2013-01-09 08:49:18 UTC
Justin Valentine wrote:
Repair tool fixed it for me.

It's a server issue, repair tool does nothing. You just got lucky.