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If CCP wants to increase retention numbers...

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Tippia
Sunshine and Lollipops
#41 - 2012-11-26 16:31:24 UTC  |  Edited by: Tippia
LHA Tarawa wrote:
THAT IS MY POINT!
…but you're still not making any sense. You're making a straw man argument based on your assumptions about their assumptions about something that you assume they're looking at, and then you draw conclusions that do not follow from any of that.

Quote:
It would be super easy to increase the retention rate. Eliminate the buddy program, poof, the army of 51-day free alts goes away. New account creation tanks.

Instead of 20K new accounts a month, 15K of those old players starting accounts with NO intention that they live beyond 51 days, and 5K accounts by actual new players.... they drop to 5K actual new players. Like magic, the retention rate jumps from 10% to 50%
Yes, but not “of the actual, real, new players”, which is what they're after.

You are still the one making the illogical leap that fewer temp accounts leads to more players.

Quote:
CCP seems to be focused on "fixing" the new player experience as a means of increasing the number of active players. They look to the dismal retention rates as proof that the new player experience is broken.
…and you're assuming that they can't tell the difference between old and new players and the difference the NPE makes on the actually new players.
Bukka Bazooka
#42 - 2012-11-26 18:07:58 UTC
LHA Tarawa wrote:
... get rid of buddy invite program where for the price of one PLEX, we can get 51 days on a new account and 30 days on our current account.

It is my experience that 75+% of "new players" are really just vets on alts. You don't have to be in a conversation with a "new player" very long before they slip up and use common EVE terminology or in some other way show that they are not really a new player.

SO, even if the "real" retention rates are close to 50%, it will show up in CCP data as 90% of new accounts drop after 51 days.... (21 day trial and 30 days they paid for, to actually get the 30 days on their main).


It is because of the Buddy Invite program that I am playing this game now since August of this year. And I am wondering why I didn't play this game sooner? Eliminating the Buddy invite program would be a SERIOUS error on CCP's part because it is what drew me to this game to begin with! I hardly think I am part of the 10% who stayed on after the trial period, many ppl who came in with me at that same time and on Teamspeak are subscribing because of Buddy invites. CCP, this feature is working as intended, don't muck with it!

The best ship in EVE....is friendship =)
LHA Tarawa
Pator Tech School
Minmatar Republic
#43 - 2012-11-26 21:55:54 UTC
Tippia wrote:

You are still the one making the illogical leap that fewer temp accounts leads to more players.


No, I'm making the argument that focusing on the retention number is a highly misleading statistic.




Tippia wrote:

and you're assuming that they can't tell the difference between old and new players and the difference the NPE makes on the actually new players.


How could CCP know? If I send myself a buddy invite to a throw away gmail or other free account, then activate that buddy invite alt account to get the month on my main... how is CCP going to know this is really just me, and that I never had ANY intention of the account surviving beyond the 51 days?

What I know is that when I attempt to talk to people that claim to be new players, in the vast majority of cases, I soon discover that it is actually an experienced player just pretending to be a new player in hopes of getting into a corp to spy, scam, steal, etc.

What I know is that there are a few actual sticking points in the tutorials, and when I help someone past one of them... I'm more than likely going to be seeing that exact same alt account asking the exact same sticking point question again, a couple hours later, still hoping to get recruited into a corp that he wants to spy on or otherwise mess with.
Gangname Style
Doomheim
#44 - 2012-11-27 00:59:53 UTC
General Nusense wrote:
Mallak Azaria wrote:
Another quality NPC alt post.



There is nothing wrong posting with NPC alts, actually its funny watching you guys get all butt hurt about it, which you do. So in closing I will add a U MAD?

u bad?
Frying Doom
#45 - 2012-11-27 01:11:27 UTC
CCP is a business

Money is Money.

I am sure they do not care how they get it as long as they do.

Provided that this money flow is over a long period however and not just a quick spike before death.

So even if only 5% of the Buddy program is new players, it is still 100% cash.

Any spelling, grammatical and punctuation errors are because frankly, I don't care!!
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