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Getting More Players Through Their First Two Months

First post
Author
Geligdio Khan
The Scope
Gallente Federation
#81 - 2012-10-29 18:05:43 UTC


How about if a player joins your corp within the first month, and stays in your corp for three months, you get given 1 billion ISK.

That way loads of corps would fight to help new players out and keep them in the game.

Thanks

Urgg Boolean
Center for Advanced Studies
Gallente Federation
#82 - 2012-10-29 18:45:00 UTC
Let me get this straight. What you are saying is that EvE, by itself, is no fun. In fact, the only thing that keeps EvE entertaining is the people. Even the harshness of EvE cannot be realized without other players who are determined to blow you up.

So EvE by itself leads to boredom and subsequent attrition within a few months.

Is this what you are saying ? And it is the responsibility of the existing player base to remedy this?

Maybe a better solution is if EvE, by iitself, has adequate content to keep people happy while they develop their toons?

I guess I have the wrong attitude.
Tao Dolcino
Garoun Investment Bank
Gallente Federation
#83 - 2012-10-29 19:19:17 UTC
Urgg Boolean wrote:
Let me get this straight. What you are saying is that EvE, by itself, is no fun. In fact, the only thing that keeps EvE entertaining is the people. Even the harshness of EvE cannot be realized without other players who are determined to blow you up.

So EvE by itself leads to boredom and subsequent attrition within a few months.

Is this what you are saying ? And it is the responsibility of the existing player base to remedy this?

Maybe a better solution is if EvE, by iitself, has adequate content to keep people happy while they develop their toons?

I guess I have the wrong attitude.


No it's important what you say. Because indeed it's half of the problem : as new players depend so much on skills which will take weeks/months to be unlocked, they are limited to repetitive tasks, and after 1-2 months waiting they have enough and leave.
But then if they find the right corpo, they won't see the time pass because they'll share fun with nice people. That's the other half of the problem. Finding the right corpo.
Max Doobie
Deep Core Mining Inc.
Caldari State
#84 - 2012-10-29 20:06:07 UTC  |  Edited by: Max Doobie
Alavaria Fera wrote:
Max Doobie wrote:
Another issue I see is the exclusivity of the null sec alliances and how much crap they require for new people to join out of fear of spying. Bottom line EVE is extremely hostile to new players. Some like that, some don't. I sure hope CCP is making decent money though because, yeah, 8 out of 10 new people leave within a month? Can't be good for business. They can start by having a better tutorial system

It happens. There's spies everywhere and all it takes is a blue with a warp scrambler to score some awox kills.

There's a reason we drag the newbies out to null once they can set their clone to Deklein. And it isn't because of wardecs popping newbies anymore, either...




That's my s**t dude....right there.


Newbies join, you have that mofo jump in a ship and take his ass along on some ops. That's learning man. That's FUN learning. Learning PVP,corp management, fleet warfare, comms, tactics, null politics, isk making, etc. He's not being carried, have his ass tackle. Have him scout. He can be an asset.

THAT'S how you retain players dude. Good s**t Goons. Hopefully other folks see this thread.

Take your snobby asses to high sec, introduce yourselves, grab some noobs, give them some resources to study offline to learn, bring them along for some fun ****. That way,when they're doing the boring **** at least they KNOW WHY they're having to do it....the good stuff will come.

"Yeah I'm sitting here mining/trading/missioning, but it's all good because that **** I did with Goons the other day....that **** was fun. I want to do that. Sure I have to do this **** to get to that but it's all good".
octahexx Charante
Federal Navy Academy
Gallente Federation
#85 - 2012-10-29 20:13:35 UTC
I dont know how the guides are since they revamped them but what makes "eve hard" is a giant differance when you start out.

In most games you can start grinding from day1 with little skills to earn a basic amount of income to have somkind of gear flowing.

In eve the guide doesnt really tell you how important skilling is.
It just tells how to run mission and move your ship around.

This is a major thing.

If you try to grind as a brand new noob your gonna die..alot...i mean really alot....and when your noob you got nothing for income...you cant grind on...

Its what makes eve different then other games and i think most people who quit dont know the differance is there.


You need to skill....and you need to know what to skill.

There should also be a short guide telling the player the importance of joining a player corporation.
Max Doobie
Deep Core Mining Inc.
Caldari State
#86 - 2012-10-29 20:14:45 UTC
Christy D Floyd wrote:
New Players would be easy to retain if........


1. Your corp /Alliance didnt have 50 different options of voice comms and have to register on 25 diffent websites before you are even considered. I know security needs to be tight but cmon man why do you need my social security #?

2. You have a good training program with active members online. (What im trying to say is stop trying to recruit members from different timezones if you have no active memebers in said timezone.)

3. Have High Sec Offices even if you reside in null or low. enuff said.

4. I understand comms is importanat but not everyone can be on comms all the time so dont get mad if these new players arent spending every waking moment talking to you because your girlfriend wont. That last line is going to **** off one pilot I know but I dont care you can go F yourself because I know your gf isnt LOL.

5. Be respectful of a pilots decision to PVE or Mine or PVP dont force a playstyle on them, try to get them to understand atleast different playstyles. (We are a PVP corp learn or leave hmmm whats that pilot going to do?) INB4



Good points.

...and for you "EVE is a figure it out yourself type of game", no....it's a SANDBOX remember? Its only that way because of the players. Its not about holding their hand. It's to your benefit that more people join EVE.
BoSau Hotim
Uitraan Diversified Holdings Incorporated
#87 - 2012-10-30 06:25:28 UTC
I've spent a lot of time with noobs.

Getting them thru their first few weeks without aggravation from tuts is a good start. The most asked about tutorials I've had are the anomaly/exploration tutorials. CCP reworking those is a good idea because many noobs have been confused about them.

Many new players are excited about the prospect of pvp. But there is nothing in the tuts that teach them even the basics of aggro mechanics. When the CQ was introduced I thought it would be a cool idea to actually have a visual tut on the big screen in the CQ showing some of how can baiting/aggro etc.. works. Then let them actually have a mock pvp fight with an NPC. I think that might get the blood pumping a bit. Even give some basic pvp fitting advice. I think CCP has the noobs kept on baby formula while in the starter systems where they don't learn the harsh realities of survival in Eve. I think that is a mistake.

I can't say enough about comms and community- hooking up with some other players quickly over voice chat and you may make lifelong gaming friends. I know I have. There were several times I thought I was done with the game, but I kept coming back just to chat with my buds, and got my interest rekindled in the game.

My first difficulty when i joined - besides the tutorials not being very intuitive - was that I did not know my options and what direction to go in.

I'm not a carebear... I'm a SPACE BARBIE!  Now... where's Ken?

Mr Epeen
It's All About Me
#88 - 2012-10-30 06:29:51 UTC
Want to attract a ton of new players and keep them.

Get CCP to make PVP optional.

That will triple the playerbase overnight and have the beneficial effect of getting all the bittervets to quit at the same time.

Win/ win.

Mr Epeen Cool
Geligdio Khan
The Scope
Gallente Federation
#89 - 2012-10-30 10:18:21 UTC
Mr Epeen wrote:
Want to attract a ton of new players and keep them.

Get CCP to make PVP optional.

That will triple the playerbase overnight and have the beneficial effect of getting all the bittervets to quit at the same time.

Win/ win.

Mr Epeen Cool



Lol, yeah, nice one.

Thanks

CCP Legion
#90 - 2012-10-30 11:36:38 UTC  |  Edited by: CCP Legion
This is a topic which we have extensively discussed within CCP and we are well aware of the problems new players face when coming in. Unfortunately there is no simple and easy fix for this. It is a long term project which has received some more love recently. We just improved the tutorial over the summer and Retribution will improve a lot of the in space UI to make it more intuitive for new players and there will also be changes to the corporation search window. We are still going to do some improvements to the tutorial and its content beyond Retribution. We will continue to make everything easier for new players to understand and via that reduce the need for extensive tutorials. As many of you have pointed out, the tutorial is only a part of the new player experience and we are not only looking at that. What exactly will happen is yet to be determined, but a lot of the topics covered in this thread have been discussed internally and your opinions are definitely heard, so keep them coming :)

@CCP_Legion | Producer

Holy One
Privat Party
#91 - 2012-10-30 11:37:05 UTC
Jim Era wrote:
I found being a new player, that PvP was more boring than PvE.
Tackling isn't so fun.


wow srsly? after like 8 years I find the only fun things left are doomsdays and stilettos!

:)

Holy One
Privat Party
#92 - 2012-10-30 11:38:17 UTC
CCP Legion wrote:
This is a topic which we have extensively discussed within CCP and we are well aware of the problems new players face when coming in. Unfortunately there is no simple and easy fix for this. It is a long term project which has received some more love recently. We just improved the tutorial over the summer and Retribution will improve a lot of the in space UI to make it more intuitive for new players and there will also be changes to the corporation search window. We are still going to do some improvements to the tutorial and its content beyond Retribution. We will continue to make everything easier for new players to understand and via that reduce the need for extensive tutorials. As many of you have pointed out, the tutorial is only a part of the new player experience and we are not only looking at that. What exactly will happen is yet to be determined, but a lot of the topics covered in this thread have been discussed internally and your opinions are definitely heard, so keep them coming :)


look at why you have so many pointless core skills which could be consolidated or reduced in rating to enable faster spec'ing for t2 frigates and t1 cruisers.

right now its almost FOUR MONTHS IN +4'S to even get in to a useful t2 frigate.

:)

Serf of Hurlbat
Duckfleet
#93 - 2012-10-30 11:43:34 UTC
Let's take a look a Goonswarm. Of all the alliances, Goons (possibly TEST as well) have an extremely high percentage of subscribed new players which actually remain active past the two-month milestone. Why is this? In my opinion, it is because that recruits in many of the 0.0 alliances get involved in alliance operations on day one - there is a very positive attitude to getting people involved ASAP.

Unfortunately this isn't the general consensus in EVE - many of the players are not granted access to 0.0 ops in their first few weeks of play. They are often told that it'll require millions of SP and months of experience to have "proper" fun in a null sec alliance. In addition to this false bench-marking of whether or not you're able to fight in 0.0, the majority of 0.0 alliances still have fairly high SP requirements.

One of the best ways to go forward would be to add an FW-like system which would allow newbie's to be enlisted as a tackler in corps which have selected themselves as a recruit-friendly. Expand the tutorial with a tackling and skill-training guide plan, and new players will know how to experience EVE at its best (null sec).

Waddle on in.

Holy One
Privat Party
#94 - 2012-10-30 11:51:53 UTC
Serf of Hurlbat wrote:
Let's take a look a Goonswarm. Of all the alliances, Goons (possibly TEST as well) have an extremely high percentage of subscribed new players which actually remain active past the two-month milestone. Why is this? In my opinion, it is because that recruits in many of the 0.0 alliances get involved in alliance operations on day one - there is a very positive attitude to getting people involved ASAP.


no its because they come from pre-established communities with pre-established social ties and common interests and are not only encouraged but welcomed to participate fully in all operations from day one. the free stuff helps too.

:)

Warde Guildencrantz
Caldari Provisions
Caldari State
#95 - 2012-10-30 12:40:41 UTC  |  Edited by: Warde Guildencrantz
The reason 8/10 people leave in the first month is because they are too cheap to pay for an account after their trial ends.

Holy One wrote:


look at why you have so many pointless core skills which could be consolidated or reduced in rating to enable faster spec'ing for t2 frigates and t1 cruisers.

right now its almost FOUR MONTHS IN +4'S to even get in to a useful t2 frigate.


Yes, because a condor/slasher/executioner/atron with a T1 MWD and T1 disruptor isn't useful right!?!? You don't need to be in a T2 ship to contribute to a fleet you just need to choose a role that doesn't involve dealing DPS or tanking. Namely ewar support, which takes a miniscule amount of time to get into. If you want to do solo stuff, join RvB and fight other newbies that you can find.

Nano ships work too, it takes 3 hours from your character's creation to be able to use T2 nanos.

TunDraGon ~ Low sec piracy since 2003 ~ Youtube ~ Join Us

Herr Hammer Draken
#96 - 2012-10-30 12:42:33 UTC  |  Edited by: Herr Hammer Draken
I think the biggest hurdle for new players is how to find info on how to play eve for themselves. If your corp is into teaching players how to find their own info, they do much better. When your new players ask questions teach them where they can find the answer for themselves. This also helps reduce misinformation being spread.

If your corp is into giving the new players all the answers to questions they ask, you end up making them dependent upon you, they do not learn eve. And end up having no fun because they can not do anything without your helping them. This method also promotes misinformation being spread. If they get used to this and then log on and ask questions and nobody is online to answer them they end up leaving the game bored.

Example of this a new player asks what skills they need to train to fly XYZ ship?

How do you answer?

Do you tell them what they seek? This enables bad behavior. Can spread misinformation as well. Makes you look like a know it all but then teaches your new players to always ask for help instead of finding it on their own.

Or do you show them how to use the show info on the ship in question and look at the prereq tab to find their own answer?
This enables good behavior. More likely to be a player that will thrive in eve.

Herr Hammer Draken "The Amarr Prophet"

CCP Sisyphus
C C P
C C P Alliance
#97 - 2012-10-30 13:41:54 UTC
Thanks for the feedback - all this is VERY interesting for me :)

Keep the experiences with new players flowing. I especially want to hear from less experienced players (few months) as to what were the bits that caused greatest frustration..

CCP Sisyphus | Team TriLambda | Team Klang | @CCP_Sisyphus

Gilbaron
The Scope
Gallente Federation
#98 - 2012-10-30 13:51:21 UTC
i actually think the highest frustration comes from having so few skillpoints

the old system where you started with much more points but slower skilling was much better i think

how about the tutorial and player orientation missions giving skillpoints ? so that a new player could end up with having about 2-3 million SP after doing them ? paired with a massively increased skillpoint gain from passive skilling up to maybe 10 million SP (tied to the clone grade ?)
Holy One
Privat Party
#99 - 2012-10-30 13:59:08 UTC  |  Edited by: Holy One
Warde Guildencrantz wrote:
The reason 8/10 people leave in the first month is because they are too cheap to pay for an account after their trial ends.

Holy One wrote:


look at why you have so many pointless core skills which could be consolidated or reduced in rating to enable faster spec'ing for t2 frigates and t1 cruisers.

right now its almost FOUR MONTHS IN +4'S to even get in to a useful t2 frigate.


Yes, because a condor/slasher/executioner/atron with a T1 MWD and T1 disruptor isn't useful right!?!? You don't need to be in a T2 ship to contribute to a fleet you just need to choose a role that doesn't involve dealing DPS or tanking. Namely ewar support, which takes a miniscule amount of time to get into. If you want to do solo stuff, join RvB and fight other newbies that you can find.

Nano ships work too, it takes 3 hours from your character's creation to be able to use T2 nanos.


correct. they're utterly useless. except for making pounces for the fleet. the lack of mwd bloom bonus makes them utterly useless for tackling anything. perhaps in 2003 when tundragon played eve.. as for rvb. lol. thats just station games and spergers.

:)

Holy One
Privat Party
#100 - 2012-10-30 14:02:30 UTC  |  Edited by: Holy One
Gilbaron wrote:
i actually think the highest frustration comes from having so few skillpoints

the old system where you started with much more points but slower skilling was much better i think

how about the tutorial and player orientation missions giving skillpoints ? so that a new player could end up with having about 2-3 million SP after doing them ? paired with a massively increased skillpoint gain from passive skilling up to maybe 10 million SP (tied to the clone grade ?)


and yes ccp really derped when they removed learning but ALSO removed the 100% skill training bonus many new players absolutely relied on to maintain their interest past a week or sitting around waiting for skills to train.

I mean for the love of god, it still takes like 2 days to train racial frigate and supports to 3 to use a rifter with a mse, t1 guns and a mwd. why?? fact is this game would be way way more popular if they just removed half the low level and core fitting skills and made it about what you do, in the sandbox, not what you wait months to be confused and disappointed by. in fact they'd probably sell a hell of a lot more plex if the game was more accessible from day 1.

:)