These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

[ATI - HD7*** Series] System Freeze

First post First post
Author
Previous Topic Next Topic
Pigeonholed
Aliastra
Gallente Federation
#181 - 2012-10-14 23:56:20 UTC
Teh Minez0r wrote:
Robert Caldera wrote:

Teh Minez0r wrote:

And I still can't see that you have proven in any way that it's AMD's fault, could also be a **** up in Intel's chipset(s) (driver)... But - go on fanboy...

yeah maybe its intels chipset drivers fault no idea, certainly its not CCPs fault.

Though I'm wondering how the drivers work with earlier cards but not with the 7k series... I'd understand it if the 7k driver was only for this series, but it's for all from 5k series on. Doesn't make sense in my eyes.




FYI, my current rig, I had a pair of very dated 4xxx in a crossfire setup before I upgraded to the 7970 earlier this year. This same rig played nicely with eve...so I'm thinking it's something in the software/coding for the next (current?) gen cards. Still a damn shame though. And I've no intention of going back to those dated cards. Gotta play ps2 with all the pretties turned on after all.
Rain6636
GoonWaffe
Goonswarm Federation
#182 - 2012-10-16 17:47:36 UTC
all morning all i've had is crashes when trying to go full screen mode. locks up my OS

#1 Fan of the Commissar Kate Fanclub
Teh Minez0r
Virtual Intergalactic Army
#183 - 2012-10-16 20:20:26 UTC
Pigeonholed wrote:

FYI, my current rig, I had a pair of very dated 4xxx in a crossfire setup before I upgraded to the 7970 earlier this year. This same rig played nicely with eve...so I'm thinking it's something in the software/coding for the next (current?) gen cards. Still a damn shame though. And I've no intention of going back to those dated cards. Gotta play ps2 with all the pretties turned on after all.

I've jumped from a 4890 crossfire to a single 7970. Also had no problems wit the crossfire setup but I can't see the point. From my understanding a driver doesn't act different because of another setup, besides you enable features that haven't been available on the older setup. Miracle...
Teh Minez0r
Virtual Intergalactic Army
#184 - 2012-10-23 08:39:19 UTC  |  Edited by: Teh Minez0r
New drivers are available (12.10 and 12.11beta):

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx

edit: They obviously changed something with the clocks. The GPU clocked down to 300 while memory clocked down to 500 before while idling, now GPU clocks down to only 500 and memory clock keeps running at full 1375.
mramo
Doomheim
#185 - 2012-10-23 11:44:37 UTC
The 12.10 driver didn't fix the problem for me. The computer still freezes when using the star map.
Teh Minez0r
Virtual Intergalactic Army
#186 - 2012-10-23 16:39:37 UTC  |  Edited by: Teh Minez0r
mramo wrote:
The 12.10 driver didn't fix the problem for me. The computer still freezes when using the star map.

Well, I straight used the 12.11 beta, had no lockups for 30mins now (unthinkable with earlier drivers). Though, one of my last crashed ****** up my window settings ingame aswell, prolly it has to do with it aswell (god knows). Anyway, atm it's running with 12.11 beta with everything set to high ingame and "use app settings" in CCC. The AA-mode is set to adaptive AA with multi-sampling.

edit:

12.11beta4:

http://www2.ati.com/drivers/beta/AMD_Catalyst_12.11_Beta4_dotNET4.exe
mramo
Doomheim
#187 - 2012-10-24 11:16:22 UTC
When using the star map on 3 or more accounts simultaneously it takes like 2 minutes for the computer to freeze. Using the star map on one account caused the computer to freeze after 10 minutes. I tested both, 12.10 and 12.11 driver.
Pigeonholed
Aliastra
Gallente Federation
#188 - 2012-10-24 18:04:20 UTC
I just tried the 12.11 beta drivers linked a couple posts up, ran a reboot, launched Eve, hit F10, and right after the map loaded, BAM, another hardlock.

So no love for my own system. I'm starting to wonder if there's maybe something wrong with my rig that is causing issues above and beyond the obvious?

Is there anything in the game folder related to the star map that could be corrupted? Would blowing out the eve install and starting from scratch do anything? I had initally thought my HD was bad so I purchased a new SSD to try that theory out....same problem immediate system freeze.

I've already submitted the issue to AMD as a Dev suggested way up thread, Has AMD confirmed that they are working on the issue at all?


On a side note, I'm reluctant to throw away a 105+ Million skillpoint character...but I'm seriously considering just walking away and saving myself a bill when I can't enjoy the game. Not raging against CCP or anything, just stating a frustrating fact.
Kraillach
Deep Core Mining Inc.
Caldari State
#189 - 2012-10-24 21:49:34 UTC  |  Edited by: Kraillach
@pigeonholed - i have tried 2 reinstall's and each time ive reinstalled eve iv tried different video card drivers (i run a saphire HD7850 ATI card) first set of drivers was the 12.11 beta and the other was a previous update from about a week ago and both to no avail.

im considering just getting an nvidia card as they seem to not be having this issue.

although i only get the issue while ratting or probing and in the eve log (ctrl + alt + shift + M) keeps showing that eve is failing to load models for ships and wrecks. one thing that is continually repeated is SVC:michelle - BALL NOT IN PARK???? no idea what that means.

im trying a few different drivers this arvo ill post when ive tried them.

it seems coincidental that the problems iv been having started after the eve patch from monday/tuesday night, before that no worries, all went fine, but i had a VC update around that time aswell.....
digitalwanderer
DW inc
#190 - 2012-10-25 02:54:55 UTC  |  Edited by: digitalwanderer
Try running the game in windowed mode, but at the native resolution of your monitor, as it works fine that way for me since i installed these latest betas and haven't crashed since......They will lock up if playing in full screen mode for some reason, or with eyefinity enabled across 3 monitors, so the problem is still there.
Kraillach
Deep Core Mining Inc.
Caldari State
#191 - 2012-10-25 03:16:59 UTC
@ digital - always in window mode homie, its the only way to go when running 3 clients on one 19" LCD screen Shocked

oh man i think i may know where my super fail is, had the comp hooked upto my 50" and i dont think iv changed the res back. so simple. (dont run eve on this as its a fail plasma).

will try and post results.

Thanks digital :)
Pigeonholed
Aliastra
Gallente Federation
#192 - 2012-10-25 03:46:59 UTC  |  Edited by: Pigeonholed
@ Digital & Kraillach. I was running in full screen, but that's due to only running one client. Good news! I launched Eve in windowed mode and the client DOESN"T HARD LOCK MY SYSTEM when I launch the star map! Halleulejah!

Also, I actually got a reply back from CCP on my bug report, they said it can't be duplicated?! The fact that I've duplicated the issue every time I've launched the client in Fullscreen kinda negates that.

That being said, this is acually a useful data point.


Hopefully it can help resolve the overarching issue, as for me personally, playing in windowed mode is a bandaid, not an actual fix.


Cheers all, and I'll update when I hear more on drivers or if I have another hard lock!

Edit : Sooooo I got excited too quickly. Had a system freeze at 1056 CDT, a minute or two after posting this. Only thing dfferent I did was leave a couple IE pages open, including this one and had a youtube video playing in the background.

So...back to square one ish? At least it wasn't an immediate CTD.
Teh Minez0r
Virtual Intergalactic Army
#193 - 2012-10-25 07:41:33 UTC
It's ridiculous random how this crash appears. You ppl got problems with the map, I ran into a single crash while using it (although I was trying to get one with zooming in/out, hovering and what not). Well, I had no crash for two hours now but after what you ppl say, I'm expecting to run into one or more again. Do you ppl use the flattened version of the map? Cause that's what I'm using myself.

My crashes always happend if shooting (getting shot didn't crash my sys for whatever reason) or used drones, so the thing about a models error Krailling posted would make sense.

@Pigeon
It's hilarious that CCP can't reproduce this crash. It's quite easy - board/cpu with Intel 1366/2011 socket together with a card of the 7000 series can reproduce this afaik.
Kraillach
Deep Core Mining Inc.
Caldari State
#194 - 2012-10-25 21:47:07 UTC
ok tried digitals suggestion of changing it back to the natural res of the screen.... didnt help unfortunately.

i wiped all my graphics drivers and reinstalled the base ones that came with the card (turned off auto update) and ran the game.... again didnt help.

as a crazy last resort i wiped my comp and did a top to bottom full reinstall..... nothing again.

i can do anything except rat and pvp...... living in null sec thats all i do.

im just gonna save myself any more heart ache and just get an nvidia card.

ive got screenies of the error log that show what the problem is, ill upload em when i get home from work.
digitalwanderer
DW inc
#195 - 2012-10-26 03:11:54 UTC
I dunno, i haven't had a crash or lock up playing the game at 2560*1440 on a 27" display( samsung SA850's + 4 AMD HD7970's in quad crossfire), ever since i play in window mode with all in game options maxed out.....I crash and burn like the other people here as soon as i select fullscreen in the options.
Teh Minez0r
Virtual Intergalactic Army
#196 - 2012-10-26 21:50:24 UTC
tbh, I never got an error log, not even in the windows events. Just freezing puter and buzzing sound. Well, I got no crash anymore now with the latest beta drivers. Also, I didn't install the CAP profiles, prolly they ****** it up.
Fay Sagan
Flying Columns
#197 - 2012-10-28 16:43:25 UTC
I´ve been having freezes for months now. I've tried all fixes mentioned in this thread and a few more, with no joy. I have turned to playing my main on a desktop and an alt on my laptop, which went well for the past couple of weeks. However since yesterday I'm getting freezes while only running one client in windowed mode (less than 1920x1080). Once while using the map and another during a null plex.

Fogs getting worse again.
mramo
Doomheim
#198 - 2012-10-28 20:28:41 UTC  |  Edited by: mramo
I tested the Asus HD 7970 graphic card in a 4 years old computer. It has an Intel quad core CPU and a PCIe 2.0 x16 graphic card slot. I tested 3 accounts with open star map for one hour. The computer didn’t freeze.

I also tested the graphic card in my new computer with Intel i7 3820 CPU. When using a PCIe 2.0 x16 slot with one active lane the computer doesn't freeze. When using the PCIe 3.0 x16 slot the computer freezes after like 2 minutes. When using a HD 5870 in the PCIe 3.0 slot the computer doesn't freeze. The 1-lane slot is heavily throttling the graphic card. Maybe thereby it somehow prevented the computer to freeze. Or maybe the problem is in fact related to the PCIe 3.0 slot in combination with the HD 7970 card.
Teh Minez0r
Virtual Intergalactic Army
#199 - 2012-10-29 10:04:56 UTC
Well, I crashed yday, so my hopes became destroyed. -.-

@mramo
It's not the pcie 3 slots, I'm running it on a X58 board which got only pcie 2. The crashes appear on boards with X58 and X79 chipsets afaik. So this is either a Intel problem or an AMD thing since only those two chipsets together with cards of the 7000 series are affected. :)
Warr Pigg
Gravy Train Industries 2
#200 - 2012-10-29 18:15:54 UTC
anyone seen this behavior under windows 8 yet?