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Client Update Fails Under MacOSX Mountain Lion (solution)

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Manbehindthemadness
Born-2-Kill
#1 - 2012-10-16 16:15:50 UTC
Hey guys,
I noticed an issue this morning a new client build was released, it downloaded and returned the usual "Press OK to close the EVE Client and begin update process" dialogue, but on client closure the update process never launched. If you experienced this little hang up read below for a rather easy solution.

First off we need to ensure that you know your system (root) password, if you have never enabled or set this password please look at this link for instructions on how to square that away: Enable root access on MacOSX

Next you will need to open a terminal dialogue (Usually from the launchpad it's located under "Other >> Terminal.app".
Once this is complete you will need to enter the commands below to get things rolling:

--NOTE: These commands are case sensitive.

cd /Applications
[PRESS ENTER]
su
[PRESS ENTER] - At this point you will be prompted for your system (root) password, after entry press enter to move on.
open -a 'EVE Online.app'
[PRESS ENTER] - Now you should see the Eve client launcher open and begin the update process as usual.

After the update is complete log into the Eve client as you would normally.
To complete the process log into your favorite toon and transfer a huge sum of isk to "Manbehindthemadness".
Enjoy cool refreshing space. Cool
ISD Suvetar
ISD Community Communications Liaisons
ISD Alliance
#2 - 2012-10-16 17:42:01 UTC
Hi,

Thanks for the solution - I dare say I'll have to take advantage of this myself later on today.

I've moved this from General Discussion though, people know this is the best sub-forum for Mac issues.

Thanks again!

[b]ISD Suvetar Captain/Commando Community Communication Liaisons (CCLs) Interstellar Services Department[/b]
Manbehindthemadness
Born-2-Kill
#3 - 2012-10-16 18:33:12 UTC
It's all good, I figured it would get moved to the correct location, thanks!
Dersen Lowery
The Scope
#4 - 2012-10-16 19:06:19 UTC
Once you've done this, quit EVE and disable root access.

You don't want to use root any more than you absolutely have to.

Proud founder and member of the Belligerent Desirables.

I voted in CSM X!
Romsi Maulerant
The Scope
Gallente Federation
#5 - 2012-10-16 20:22:15 UTC
thx alot mate that helped alot :D


super habby Romsi here
Manbehindthemadness
Born-2-Kill
#6 - 2012-10-17 12:46:49 UTC
Dersen Lowery wrote:
Once you've done this, quit EVE and disable root access.

You don't want to use root any more than you absolutely have to.


He is correct, unless you know exactly what you are doing.
Hey someone should try using 'sudo' instead and post results...I was unable to test this as it's kind of a one-shot deal XD
GeekSpeak411
piphus holding corp
#7 - 2012-10-17 18:32:27 UTC
Much help, thanks Smile
Leon Reinhardt
The Price Of Freedom
#8 - 2012-10-17 22:29:05 UTC
Thank you very much for the help Big smile

I shall now disable the root
Zoe Armageddon
Center for Advanced Studies
Gallente Federation
#9 - 2012-10-18 07:56:10 UTC  |  Edited by: Zoe Armageddon
You do not need to do the dangerous deed of enabling the root account.

All you need to do is enter Terminal.app

cd /Applications
sudo open -a "EVE Online.app"


When it prompts for a password, you enter YOUR OWN PASSWORD, not root's.

Also, I suggest you exit the launcher after the update is installed and execute EVE as you normally would so it's no longer running with root access.
Manbehindthemadness
Born-2-Kill
#10 - 2012-10-18 18:07:55 UTC
I am unsure what the variation is, but I attempted the 'sudo' method just now with today's patch and no dice; However, switching to root via 'su' worked like a charm... Odd.
Manbehindthemadness
Born-2-Kill
#11 - 2012-10-18 18:11:26 UTC
What I am noticing is that when launched in user or superuser mode the Eve Launcher splash never appears; However, when I switch to root it launches, updates, and then displays the yellow "Play" button. I am honestly not sure what is causing this behavior but I am sure that one of the above methods will prove an effective workaround for the time being.