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Issues, Workarounds & Localization

 
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eve causing my computer to shut down

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Phacops Alabel
The Scope
Gallente Federation
#1 - 2012-10-12 14:14:07 UTC
Last night, I THINK after the down time (around Midnight or so Eastern time) EVE started crashing my computer. The game loads just fine but after a couple of minutes of playing my computer turns off. I have to manually restart it. It's certainly EVE I can do all kinds of other stuff just fine with no problem but when I try to play EVE it shuts down after a couple of minutes. So 1) Is anyone else having this problem and 2) how do I submit a bug report outside of the game.
I'm still new to this so I'm sorry if there's something stupid that I'm missing.

thanks
P
Matthew97
#2 - 2012-10-12 14:16:02 UTC
Phacops Alabel wrote:
Last night, I THINK after the down time (around Midnight or so Eastern time) EVE started crashing my computer. The game loads just fine but after a couple of minutes of playing my computer turns off. I have to manually restart it. It's certainly EVE I can do all kinds of other stuff just fine with no problem but when I try to play EVE it shuts down after a couple of minutes. So 1) Is anyone else having this problem and 2) how do I submit a bug report outside of the game.
I'm still new to this so I'm sorry if there's something stupid that I'm missing.

thanks
P



Do you load EvE as soon as you turn on your computer or do you turn it on after using it for a period of time?

It could be that its overheating and its shutting down to prevent damage
Phacops Alabel
The Scope
Gallente Federation
#3 - 2012-10-12 14:19:55 UTC
I've tried it both ways starting back up and loading EVE right away causes it to shut down.... waiting, doing something else causes it to shut down... I also tried uninstalling and re installing EVE and that didn't work. I've been playing the game for a few weeks with no problems then last night this problem cropped up.

thanks
P
Ravnik
Infinate Horizon
#4 - 2012-10-12 15:03:53 UTC
My computer normally shuts down after i get podded..........

The light that burns twice as bright burns half as long - and you have burned so very, very brightly..........
Phacops Alabel
The Scope
Gallente Federation
#5 - 2012-10-13 02:18:32 UTC
Shortly after I posted this the problem either got solved or solved itself.

thanks
P
ISD TYPE40
Imperial Shipment
Amarr Empire
#6 - 2012-10-13 03:00:16 UTC  |  Edited by: ISD TYPE40
Just in case the issue hasn't gone away, or in case anyone else has a similar problem, I've unlocked this thread and moved it from GD to Issues, Workarounds & Localization - ISD Type40.

[b]ISD Type40 Lt. Commander Community Communication Liaisons (CCLs) Interstellar Services Department[/b]
Max Godsnottlingson
Viziam
Amarr Empire
#7 - 2012-10-17 09:07:18 UTC  |  Edited by: Max Godsnottlingson
Just to say that since the patch I have started having this problem too.

However, I have found that it only happens when I have the game in Window mode, in full screen it's stable.

I know that my system is starting to get a bit long in the tooth and initially thought it was a memory limitation issue. However, if I stay in full screen, and Alt/Tab out my computer can still run an instance of LotRO (Sorry, Lord of the Rings Online, and yes, I am ice mining at the moment *grins*).

It does take time to tab between the two, but I am putting that down to an old system, however, it will not run Eve on its own in a window. Within a couple of minutes of going into window mode I get a black screen, an odd 'chirping' sound from the speakers and I have to re-boot off the on/off button on the computer/
Luthor Kropengraft
KeTeK
#8 - 2013-01-05 16:30:53 UTC
I have exactly the same problem.
I have absolutly no problem with any other game, but after playing a few minutes with EVE, my computer shutdown.
I also play in window mode cause i'm on dual screen.