EVE General Discussion

Right, I've really been enjoying this thread, it has made for an interesting read so far and I wanted to post in here properly myself. To that end I had a chat with CCP Gargant regarding the definition of what is and is not a service, and how that relates to this subject. Mostly to satisfy my own curiosity, but also because I thought you all might appreciate some clarification.

As it stands the re-sculpting that is now available is considered an additional service. The definition of which is as follows;

Additional Service.

Definition.

Services rendered in excess of those required or designated in a contract.


The re-sculpt service, and the portrait swap that was offered before the CARBON update, is considered an additional service as it is not covered in the EULA or the Terms of Service contract that exists between CCP and its customers. As it is not considered a part of normal gameplay it cleanly and clearly falls under the aforementioned heading of "additional service" and thus is charged for in exactly the same way as character trading.



tl;dr Re-sculpting is classed by CCP as an additional service and not a feature of normal gameplay and thus incurs an extra charge.