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Why Eve-Mon = Fail

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Darkstar01
Doomheim
#1 - 2012-09-17 18:05:12 UTC  |  Edited by: Darkstar01
If anybody has had this problem before, they know it can be frustrating.

I set my 2 characters to train Gallente Carrier V, and Amarr Dreadnaught V. That was over a month ago.

I open Eve-Mon to check on the progress of my characters once every week.

Every time, Eve-Mon does its update and fetches information from my API, and tells me my characters are in-training.

So Today, according to Eve-Mon, my first character only has 18 hours left to go until Carrier V, and my second character only has 2 days left to go.

However, I learned this is not the case when I tried to log into the game today.

My 2 accounts became inactive 2 weeks ago, because for some reason the recurring subscription stopped by themselves, and therefore the training stopped. And all this time, Eve-Mon has been telling me that my accounts are still in training.....

Don't get me wrong I'm not raging or QQ'ing, I'm just frustrated. While Eve-Mon is a good program, and it sure is convenient - in this aspect it fails. Just trying to bring this to the attention of Eve-Mon Developers.
James 315
Experimental Fun Times Corp RELOADED
CODE.
#2 - 2012-09-17 18:11:31 UTC
Ah, EVE Mon. Back in the days when I trained skills, this was a very helpful planning tool, and also quite useful for being alerted when skills were set to expire while not logged in.

Before the skill queue was introduced, EVE Mon was a must! For those who joined after the skill queue was created, you have no idea how important it was. Smile

MinerBumping.com
Constant Mown
Royal Amarr Institute
Amarr Empire
#3 - 2012-09-17 18:12:13 UTC
And CCP didn't send any mail of the upcoming situation for any account?
Xearal
Dead's Prostitutes
The Initiative.
#4 - 2012-09-17 18:14:49 UTC
I would guess that you missed some message from the API server telling evemon that the characters are inactive... or Evemon really is fail and didn't mention it at all.

EveHQ does mention it.. I prefer it a lot over evemon and eft.

Does railgun ammunition come in Hollow Point?
Darkstar01
Doomheim
#5 - 2012-09-17 18:14:51 UTC
Constant Mown wrote:
And CCP didn't send any mail of the upcoming situation for any account?


Many people have separate emails. 1 for gaming, 1 for work, and 1 for other stuff, etc.

I personally don't check my gaming email very often.

Also, isn't the whole purpose of Eve-Mon...to monitor your characters, and tell you their training status?
Vera Algaert
Republic University
Minmatar Republic
#6 - 2012-09-17 18:20:29 UTC  |  Edited by: Vera Algaert
my evemon installation warns me when my subscription is about to run out...

have you checked that the API key you gave EVEMon actually includes the AccountStatus page?

.
Luba Cibre
Global Song Setup
#7 - 2012-09-17 18:24:35 UTC
Vera Algaert wrote:
my evemon installation warns me when my subscription is about to run out...

have you checked that the API key you gave EVEMon actually includes the AccountStatus page?

Nothing more to say here.

I'll do it anyway: OP is a moron and don't know how to play eve offline.

"Nothing essential happens in the absence of noise." 
Pak Narhoo
Splinter Foundation
#8 - 2012-09-17 18:26:54 UTC
You lost 2 weeks training time, is that all?

Man up, move on.
SealteamXI
Z-Co.
#9 - 2012-09-17 18:28:15 UTC
EVEMon is incredible. Never talk about it like that again.
Lin-Young Borovskova
Doomheim
#10 - 2012-09-17 18:31:46 UTC
Darkstar01 wrote:
My 2 accounts became inactive 2 weeks ago, because for some reason the recurring subscription stopped by themselves, and therefore the training stopped.


Here's your real problem, nothing to do with Evemon responsibility. If you have add full APIs for your characters, Evemon warns you flashy yellow your account expiration every time you log in and from 6 to day 0.

Stop being silly.

brb
stoicfaux
#11 - 2012-09-17 18:31:54 UTC
Vera Algaert wrote:
my evemon installation warns me when my subscription is about to run out...

have you checked that the API key you gave EVEMon actually includes the AccountStatus page?


Also verify that
* Tools -> Options -> Updates -> Account Status is checked.
* Tools -> Options -> Notifications -> 'Account Expiration' and 'Account is not Training', etc. are checked (i.e. 'Repeat until clicked').

Pon Farr Memorial: once every 7 years, all the carebears in high-sec must PvP or they will be temp-banned.
Ifly Uwalk
Perkone
Caldari State
#12 - 2012-09-17 18:35:47 UTC
Agree with OP. I mean, for what you have to pay for it you really should be able to expect better service.


Oh wait...
Belshazzar Babylon
Doomheim
#13 - 2012-09-17 19:04:41 UTC
I'm sorry your FREE tool didn't have everything you wanted. Did you submit a bug report to the developer? This really isn't the place. So you lost out on 2 weeks of training because you're unaware of what was happening with your finances. You failed to notice your balance didn't change?
Bane Loppknow
Aliastra
Gallente Federation
#14 - 2012-09-17 19:19:32 UTC
My EVEMon bugs me all week when my account is about to run out. Soon as I hit 6 days 23 hours 59 minutes 59 seconds it starts crying about how I'll never play again.

And then I hit 00:00 time left, my account renews, and the whining stops for another year.
Medarr
Viziam
Amarr Empire
#15 - 2012-09-17 19:30:03 UTC
Bane Loppknow wrote:
My EVEMon bugs me all week when my account is about to run out. Soon as I hit 6 days 23 hours 59 minutes 59 seconds it starts crying about how I'll never play again.

And then I hit 00:00 time left, my account renews, and the whining stops for another year.


Yep

OPFAIL
Ginger Barbarella
#16 - 2012-09-17 19:45:52 UTC
1. OP fails, and blames a third party for his fail.
2. What app did you personally builds and use that is better than EveMon for this?

"Blow it all on Quafe and strippers." --- Sorlac
Rengerel en Distel
#17 - 2012-09-17 20:13:33 UTC
Xearal wrote:
I would guess that you missed some message from the API server telling evemon that the characters are inactive... or Evemon really is fail and didn't mention it at all.

EveHQ does mention it.. I prefer it a lot over evemon and eft.


Do believe that EveHQ isn't going to be supported anymore, unless that's changed, so you might have to switch again.


With the increase in shiptoasting, the Report timer needs to be shortened.
Ptraci
3 R Corporation
#18 - 2012-09-17 20:21:40 UTC
Darkstar01 wrote:
Constant Mown wrote:
And CCP didn't send any mail of the upcoming situation for any account?


Many people have separate emails. 1 for gaming, 1 for work, and 1 for other stuff, etc.

I personally don't check my gaming email very often.

Also, isn't the whole purpose of Eve-Mon...to monitor your characters, and tell you their training status?


So somehow it's EVEmon's fault that you forgot to sub your accounts. Well done.
ISD Praetoxx
Imperial Shipment
Amarr Empire
#19 - 2012-09-17 20:51:32 UTC
I am saddened to hear that your accounts expired and your skills did not complete as you had planned. Please reactivate as soon as possible so that CCP can continue your skill training!

ISD Praetoxx Lieutenant Community Communication Liasons (CCLs) Interstellar Service Department
Jax Bederen
Dark Horse RM
#20 - 2012-09-17 21:12:26 UTC
ISD Praetoxx wrote:
I Please reactivate as soon as possible so that CCP can continue your skill training!


Not sure if that was intentional sarcasm.
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