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Issues, Workarounds & Localization

 
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FPS 'drop' every second

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Rob Noxious
Doomheim
#1 - 2012-09-09 09:44:36 UTC
I've submitted a petition - just want to get your guys' pulse on this issue or see if anyone else has encountered something similar:

Literally every system tick second, my FPS will drop, causing a drag in the movement of the camera, and obvious problems with UI interaction. I have a very capable system, and use an optimized video setting (ie, not customized) in-game. Only seems to happen during large fleet engagements. I've tried putting every thing to LOW or OFF, and unticking every additional graphics effect, but nothing seems to make a difference.

A screenshot showing the FPS monitor which documents the problem: http://i.imgur.com/MpWGr.jpg . Same problem occurs with or without brackets on the overview. You can see that screenshot is with absolutely the lowest in-game video settings.

What can I do? I have the most up-to-date video drivers, I check daily. Thanks for any help in advance.



Here is the video dxdiag:
System Information
Time of this report: 9/9/2012, 03:30:06
Machine name:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/01/10 17:23:30 Ver: 08.00.15
Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
Page File: 4026MB used, 8241MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce GTX 670
Manufacturer: NVIDIA
Chip type: GeForce GTX 670
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_26783842&REV_A1
Display Memory: 4042 MB
Dedicated Memory: 1994 MB
Shared Memory: 2047 MB
Current Mode: 2560 x 1440 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL U2711
Monitor Id: DELA055
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.0602 (English)
Driver Version: 9.18.13.602
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/22/2012 07:46:00, 18229096 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C9-11CF-A859-75061CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1189
SubSys ID: 0x26783842
Revision ID: 0x00A1
Driver Strong Name: oem19.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section065:9.18.13.602:pci\ven_10de&dev_1189
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX
GM Arcade
Game Masters
C C P Alliance
#2 - 2012-09-09 11:54:31 UTC
From the information you have provided it seems you are using the nVidia 306.02 graphics drivers. We have had reports that these drivers are having issues with GT6XX cards, such as the one you are using.

Until a new version of the drivers are released we are recommending that players fall back to the 305.68 drivers.

Hopefully doing this will solve your FPS issues. If it does then please update your petition so that it can be handled appropriately.

If the problem persists then please also update your petition to reflect that you have tried rolling back your drivers. We will then be happy to see if there is anything else we can suggest.

Lead GM Arcade | Customer Support Manager
Rob Noxious
Doomheim
#3 - 2012-09-09 16:50:50 UTC
GM Arcade wrote:

Until a new version of the drivers are released we are recommending that players fall back to the 305.68 drivers.


Doesn't look like the 305.69 drivers are for my chipset, they are used by 660Ti, not my 670. I can roll back to 301.42, but I can also tell you that I installed beta 306.02 drivers to update from 301.42 in an attempt to solve the problem I've described.

Thanks for the quick response.