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Trouble logging into eve

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Naomi Wildfire
Sonnenlegion
Shadow Cartel
#61 - 2012-08-18 17:36:15 UTC
1 4 ms 4 ms 8 ms EASYBOX [192.168.2.1]
2 44 ms 46 ms 46 ms dslb-188-101-224-001.pools.arcor-ip.net [188.101
.224.1]
3 53 ms 47 ms 52 ms 92.79.251.9
4 48 ms 46 ms 48 ms 92.79.212.141
5 62 ms 60 ms 58 ms 92.79.213.142
6 59 ms 60 ms 59 ms nl-asd-dc2-ias-csg01.nl.kpn.net [195.69.144.144]

7 52 ms 54 ms 51 ms asd2-rou-1022.nl.eurorings.net [195.190.227.221]

8 62 ms 63 ms 82 ms ldn-s2-rou-1021.UK.eurorings.net [134.222.228.98
]
9 61 ms 61 ms 60 ms ldn-s2-rou-1041.UK.eurorings.net [134.222.228.94
]
10 104 ms 105 ms * 134.222.109.173
11 * * * Request timed out.
12 104 ms * * srv248-e.ccp.cc [87.237.36.248]
13 * * * Request timed out.
14 * 114 ms * srv200-g.ccp.cc [87.237.38.200]
15 107 ms 112 ms 113 ms srv200-g.ccp.cc [87.237.38.200]

ISD BH Newmind > Jingle bells, Tuxford smells, Falcon laid an egg =D
Necromincon
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#62 - 2012-08-18 17:37:26 UTC
koodiac wrote:
CCP Phantom wrote:
We have identified that Level3 and Global Crossing are causing some connection issues currently.

As a fix we have routed the traffic via Telia-sonera now which should resolve the connections issues but might result in increased latency for some connections.



must have been a very short fix,\logged in to\ character picking then dc'ed again and same issue...

this has been going on very way too long

can this please be fixed asap and not just a quick routing through another connection


Dude CCP doesn't run the ISP's that route their traffic, they are just clients, and i'm sure that are doing whats possible to solve this. We all have to wait until the ISP fixes their problems..
Brainless Bimbo
Pator Tech School
Minmatar Republic
#63 - 2012-08-18 17:54:55 UTC  |  Edited by: Brainless Bimbo
11 * * * Request timed out.
12 60 ms * * srv200-g.ccp.cc [87.237.38.200]
13 * 62 ms * srv200-g.ccp.cc [87.237.38.200]
14 * 61 ms * srv200-g.ccp.cc [87.237.38.200]
15 61 ms * * srv200-g.ccp.cc [87.237.38.200]
16 * 60 ms * srv200-g.ccp.cc [87.237.38.200]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * 59 ms * srv200-g.ccp.cc [87.237.38.200]
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * 64 ms * srv200-g.ccp.cc [87.237.38.200]
29 * 59 ms 63 ms srv200-g.ccp.cc [87.237.38.200]


wtf.....


also ...

WHY AM I STILL LOGGED IN WHEN I FINALLY RECONNECT

edit: Forums that is, offlined game client has to be killed and restarted

already dead, just haven´t fallen over yet....
Lin-Young Borovskova
Doomheim
#64 - 2012-08-18 18:51:02 UTC
guiliguiliguili wrote:
Same from France with Orange as ISP.


tail of my tracert:

43 ms 42 ms xe-8-0-2-0.auvtr3.Aubervilliers.opentransit.net [193.251.128.210]
N/A 46 ms te1-1.parse1.Paris.opentransit.net [193.251.129.57]
43 ms 43 ms kpn-1.GW.opentransit.net [193.251.252.246]
56 ms 56 ms sdns-s1-rou-1101.FR.eurorings.net [134.222.230.153]
61 ms 61 ms ldn-s1-rou-1021.UK.eurorings.net [134.222.232.129]
61 ms 56 ms ldn-s2-rou-1021.UK.eurorings.net [134.222.231.166]
56 ms 56 ms ldn-s2-rou-1041.UK.eurorings.net [134.222.228.94]

UK.eurorings.net seems to be commun to all of us ..




Same issue this evening 19:00 (FR Time), haven't log in since.

brb
Azzprun
Doomheim
#65 - 2012-08-18 18:53:10 UTC
.
I once had a similar problem to this a few years ago.

Back then, my ISP was blocking game traffic to EVE and several other popular games.

Between 20:00 to 23:00 UK my connection to EVE was blocked by ISP.

They denied it was them, till i pointed out that i had tracked the blockage point to their servers.

Shortly after that i changed to another ISP and so far no problems. Big smile

Other than my telephone connection at the local exchange breaking down. Sad



Well due to a head cold i havn't been on EVE since DT and only loged in about 18:30 EVE time and i appeared to have missed all of the fun others have had so far today.



...
Ser Jorah Mormont
Doomheim
#66 - 2012-08-18 19:08:00 UTC
logged in now will see if all goes well
Ser Jorah Mormont
Doomheim
#67 - 2012-08-18 21:17:42 UTC
everything seems fine now :)
Pater Sek
State War Academy
Caldari State
#68 - 2012-08-18 23:34:24 UTC
I'm having some pretty bad packet losses from Aus at the moment.

The biggest issue seems to be with Level3.net in the UK with around 50% packet loss which makes me wonder if the traffic actually was re-routed.

Can log into the game fine but the lag makes it unplayable.
Trumak Albosa
Doomheim
#69 - 2012-08-19 03:32:44 UTC
I ended up re-installing my client because I was getting unknown errors which seemed to of fixed the issue at the time, must of been after the time that it came back up.
Etan Talida
Garoun Investment Bank
Gallente Federation
#70 - 2012-08-19 03:40:11 UTC
Just wanted to throw in - I have been having lag/stuttering problems for almost a week now - it had made the game difficult to play - especially when there was a lot on screen.

As of right now 03:38 8.19 eve time, those problems have SIGNIFICANTLY improved, leading me to belive it was related to this same ISP issue.

Please keep this in mind when continuing to troubleshoot - I would hate if it switched back and the stuttering/lag returned.
Zaffer Aideron
Power That Is
#71 - 2012-08-19 06:40:32 UTC  |  Edited by: Zaffer Aideron
I may be having an issue related to the disconnects but having to do with the skill queue. I logged in just fine but my skill training is in-active and I can not restart it. Any one else having this issue or know of any possible fixes?

Update:
It is now up and running after logging back in three times, but I lost a few hours on training one of my skills.
Angelica Scatterbrain
WH United
#72 - 2012-08-20 02:13:16 UTC
Ishtanchuk Fazmarai wrote:
...I don't recall that TQ had this kind of stability issues some years ago... Question


Shocked

LOL? HAHAHA! ROFL!!!!
That was a good one, please tell me another?
Slreach Soong
Lurkers Of The Shadow
#73 - 2012-08-21 20:52:07 UTC
YEA its 3 days later and ive been disconnecter over 40 times today alone. Whatever you guys did. Fix it. Im in the southern states. Florida. And seriously what ever you did during crucible expansion has caused this for me. Thats when it all started. I also know a huge number of people who have lost plenty of ships due to disconnects under the error "Socket Closed" I wish someone would explain what this error means exactly, WHO WORKS FOR CCP.
Ayeson
Hard Knocks Inc.
Hard Knocks Citizens
#74 - 2012-08-21 20:56:47 UTC
Slreach Soong wrote:
I also know a huge number of people who have lost plenty of ships due to disconnects under the error "Socket Closed" I wish someone would explain what this error means exactly, WHO WORKS FOR CCP.


Its actually a fairly simple error message, stating that the socket was closed, this can be caused by your own system blocking a connection, or your router blocking a connection, or your ISP blocking a connection, or jesus blocking your connection, or some guy with some sort of device near the undersea cables blocking your connection...

I ♥ the orthrus
Marty Solette
The Scope
Gallente Federation
#75 - 2012-08-26 11:05:52 UTC
yeah ive had the same issue in the past 3 hours.. i get kicked off the game client and then i cant even pull up the eveonline webiste via internet browser. i can use internet fine but anything to do with EVE doesnt work. this has happened 5 or 6 times. I live in New Zealand and am using the Tranqulity server. the game client has been running fine untill today so dont know what is going on but it makes life hard when im trying to run a mission worth almost 1 million ISK and cant back in when you get kicked out :(
today is Sunday 26th August 2300 hours (game servers are now down)
Cede Forster
Deep Core Mining Inc.
Caldari State
#76 - 2012-08-26 11:12:20 UTC  |  Edited by: Cede Forster
Marty Solette wrote:
yeah ive had the same issue in the past 3 hours.. i get kicked off the game client and then i cant even pull up the eveonline webiste via internet browser. i can use internet fine but anything to do with EVE doesnt work. this has happened 5 or 6 times. I live in New Zealand and am using the Tranqulity server. the game client has been running fine untill today so dont know what is going on but it makes life hard when im trying to run a mission worth almost 1 million ISK and cant back in when you get kicked out :(
today is Sunday 26th August 2300 hours (game servers are now down)


identical issues, it gets fixed when i reset the router (not the modem, no resetting connection, just a regular router behind the modem)

it is really weird, most of eve related websites do not load as well, other websites load fine, other websites refering to the word "eve" load fine

but for example some eve wikis load, some do not at all


this is really really weird - it is not DNS related either, not even ping to eve server works

also ... i live in Germany, almost the other side of the world



i can't really think of anything that would affect eve and "eve related websites" like this ... very strange
F Koval
Blackwater Task Forces
Goonswarm Federation
#77 - 2012-08-26 11:21:55 UTC
Can't play yet...

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| gateway - 0 | 40 | 40 | 1 | 17 | 96 | 2 |
| 62.121.83.254 - 0 | 40 | 40 | 6 | 26 | 137 | 9 |
| Bem1-do-DziCORE.net.aster.pl - 0 | 40 | 40 | 8 | 30 | 159 | 29 |
| 84.116.253.221 - 0 | 40 | 40 | 8 | 29 | 163 | 8 |
| 84.116.253.77 - 0 | 40 | 40 | 8 | 28 | 137 | 8 |
| 84.116.252.245 - 7 | 32 | 30 | 0 | 19 | 128 | 8 |
| 84.116.135.9 - 0 | 40 | 40 | 7 | 28 | 160 | 8 |
| 213.46.178.50 - 0 | 40 | 40 | 9 | 33 | 160 | 10 |
| hbg-bb2-link.telia.net - 0 | 40 | 40 | 32 | 53 | 162 | 34 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
Bruno Capri
Jamaican Zombie Flying Squad
#78 - 2012-08-26 12:15:50 UTC
I'm having the same issue today (26/08/2012). Can connect fine via VPN but otherwise gets stuck at ldn-s2-rou-1041.uk.eurorings.net (134.222.228.94).
Prt Scr
569th Freelancers
#79 - 2012-08-26 12:51:41 UTC
26th august 12:51 eve time...............the problem is back for some of my alliance members in Germany and Switzerland

uɐıssnɹ pɐǝɹ ʇ,uɐɔ ı ʇnq ʎɹɹos ɯ,ı
Bruno Capri
Jamaican Zombie Flying Squad
#80 - 2012-08-26 12:58:17 UTC
Bruno Capri wrote:
I'm having the same issue today (26/08/2012). Can connect fine via VPN but otherwise gets stuck at ldn-s2-rou-1041.uk.eurorings.net (134.222.228.94).


Issue resolved for me now.