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Punished for Old Account holders mistakes?
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Stunnerlord
School of Applied Knowledge
Caldari State
#1 - 2012-08-18 15:41:20 UTC  |  Edited by: Stunnerlord
Hi Folks..was wandering how this works and was hoping someone can shed light on it for me. .11 Days ago i sold my toon on the forums for 23b isk.The next day i used the isk to purchase a new toon for 22.1b isk. I received the new toon after the 10 hour delay and logged on to check him out. Immediatley i was sent a letter from GM saying i have been warned for buying isk for real money. I was deducted 23 billion isk into the negative.(basicsally making my toon useless that i just received). That happened to be the total value of the new toon and the warning was listed beside the GM transaction as: recovering stolen isk. Apparently this GM made a huge mistake and didnt investigate where i got the isk in the first place. I was being punished for the transaction i made in which i transferred the 22.1b isk to the toon i was buying. (thats the transaction that was flagged) Cld this be something the previous owner was doing illegally before he transferred or was it just lack of investigating on the GMs part?? I have since linked all the forum post and info to the GM under a petition. Its been 12 days and counting and no reply. Normally it only takes 3 or so days. Could someone help?Shocked
Zenos Ebeth
Brutor Tribe
Minmatar Republic
#2 - 2012-08-18 15:44:06 UTC  |  Edited by: Zenos Ebeth
Show him the post in which you sold the character , also ask the person who bought it from you to attest , if the GM still doesn't give you your isk back either your character was bought with RMT isk or you posted your petition in the wrong section.

Bad posts are not welcome on these forums.  -CCP Falcon
Stunnerlord
School of Applied Knowledge
Caldari State
#3 - 2012-08-18 15:48:33 UTC
thanks. unfortunately i have sent every single post that is needed to figure this out. the sad thing is i cant even see all the info that GMs can, and i can see through my transactions that it was a mistake.it shouldnt take 12 days for someone to see this blunder.meantime im paying by the day to sit in a station lol
Bloodpetal
Tir Capital Management Group
#4 - 2012-08-18 15:50:21 UTC
Mail security@ccpgames.com

Where I am.
Stunnerlord
School of Applied Knowledge
Caldari State
#5 - 2012-08-18 16:17:22 UTC
thanks blood..but ive tried that also.i was also told that getting angry in the petition and calling out mistakes CCP GMs make can make them drag it out longer on purpose. not sure if this is true or not but i did get irritated after the first 5 days went by.its like being locked up in jail for something you didnt do and they want let you use the phoneTwisted
Charles Baker
Aliastra
Gallente Federation
#6 - 2012-08-18 17:53:15 UTC
Should have done a better job auditing your buy.
Andski
Science and Trade Institute
Caldari State
#7 - 2012-08-18 17:57:23 UTC
Charles Baker wrote:
Should have done a better job auditing your buy.


Determining the source of the ISK used to buy a character you're selling is completely outside of the realm of the player's responsibilities when it comes to character trading.

Twitter: @EVEAndski

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths."    - Abrazzar
Ginger Barbarella
#8 - 2012-08-18 17:58:43 UTC
Stunnerlord wrote:
Hi Folks..was wandering how this works and hoping someone can shed light on this matter.11 Days ago i sold my toon on the forums for 23b isk.The next day i used the isk to purchase a new toon for 22.1b isk.i received the new toon after the 10 hour delay and logged on to check him out etc..immediatley i was sent a letter from GM saying i have been warned for buying isk for real money and was deducted 23 billion isk into the negative.basicsally making my toon useless that i just received.that happened to be the total value of the new toon and the warning was listed right beside theGM transaction as recovering stolen isk.apparently this GM made a huge mistake and didnt investigate where i got the isk in the first place.i was being punished for the transaction i made in which i transferred the 22.1b isk to the toon i was buying so he would transfer the toon in return.(thats the transaction that was flagged) cld this be something the previous owner was doing illegally before he transferred?? or was it just lack of investigating on the GMs part? i have since linked all the forum post and info to the GM under a petition but its been 12 days and counting and no reply.normally it only takes 3 or so days. could someone help?Shocked


Go online, find a good Iceland lawyer (civil, obviously), and get the wheels running. Threats and publicity are enough to get most companies off their arse to rectify a problem a lot faster than a "click-here-to-wait-60-days-for-a-reply" petition.

"Blow it all on Quafe and strippers." --- Sorlac
Andski
Science and Trade Institute
Caldari State
#9 - 2012-08-18 18:00:33 UTC
Ginger Barbarella wrote:
Go online, find a good Iceland lawyer (civil, obviously), and get the wheels running. Threats and publicity are enough to get most companies off their arse to rectify a problem a lot faster than a "click-here-to-wait-60-days-for-a-reply" petition.


It's also a good way for all your future correspondence to be relayed to their legal counsel.

i.e. don't

Twitter: @EVEAndski

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths."    - Abrazzar
Rengerel en Distel
#10 - 2012-08-18 18:34:02 UTC
a little bit of formatting of your posts can go a long ways too. if it's a struggle just to read, you're just adding on to the time it takes to deal with you.

With the increase in shiptoasting, the Report timer needs to be shortened.
Surfin's PlunderBunny
Sebiestor Tribe
Minmatar Republic
#11 - 2012-08-18 18:35:13 UTC
I never trust random alts... damn RMTers the lot of them Evil

"Little ginger moron" ~David Hasselhoff 

Want to see what Surf is training or how little isk Surf has?  http://eveboard.com/pilot/Surfin%27s_PlunderBunny
Urgg Boolean
Center for Advanced Studies
Gallente Federation
#12 - 2012-08-18 18:37:14 UTC
This sounds very bizarre. It makes wonder how safe it is to purchase toons. Does this kind of thing happen a lot?

I would personally want to see the records or audit trail they are using to accuse you.
Stunnerlord
School of Applied Knowledge
Caldari State
#13 - 2012-08-18 18:42:08 UTC  |  Edited by: Stunnerlord
Amen!!! . maybe a GM cld clarify this for us ? does this happen to everyone who makes large transactions while buying/selling toons?
Abdiel Kavash
Deep Core Mining Inc.
Caldari State
#14 - 2012-08-18 19:09:35 UTC
If I was a GM and your petition was formatted the same way as your OP, I would just trash it too.
Sturmwolke
#15 - 2012-08-18 19:10:09 UTC
You don't sound mad enough from the writing style.
You sure you're not hiding anything else?
Stunnerlord
School of Applied Knowledge
Caldari State
#16 - 2012-08-18 19:34:41 UTC
Sturmwolke wrote:
You don't sound mad enough from the writing style.
You sure you're not hiding anything else?



Technically i dont sound mad enough because words dont make sounds. Would Sad or X or Oops make it seem more convincing?lol If you could read the actual petition you would see my anger a little better. but thaks for the troll job
Sturmwolke
#17 - 2012-08-18 19:46:52 UTC  |  Edited by: Sturmwolke
Words can be crafted to convey emotions through either phrases or direct words. Your writing style has very little, what I'd term as strong statements.
Things like "Why is CCP taking its sweet time to respond. Can anyone tell me?". Post #3 even has a "lol" attached to it. Seriously?

Posting in GD over GM issues invites trolls and negative comments. You already know this.
Historically, it nevers ends well and there have been cases where the OP's post were revealed to be bogus in order to gain sympathies.

If you're genuine, deal with it internally with CCP and be patient.
Tyraeil Starblade
Aliastra
Gallente Federation
#18 - 2012-08-18 19:50:11 UTC
~deal with it~
vxandl Khouch
Stratton Oakmont Inc
#19 - 2012-08-18 19:56:09 UTC
Sturmwolke wrote:
You don't sound mad enough from the writing style.
You sure you're not hiding anything else?


Yeah I actually agree with this guy. I doubt the GMs will take you seriously if you write with bad spelling, punctuation and grammar; not to mention the absence of all paragraphs. I can't imagine how they sort through the petitions, but I'm sure they have a specific group of people working on RMT cases and judging by the popularity of ISK sellers they probably have a lot of crap to deal with so I wouldn't expect a reply soon.

And seriously bro, even this forum post makes you look guilty. If you want to look innocent, dunt typ lik dis.
Vera Algaert
Republic University
Minmatar Republic
#20 - 2012-08-18 19:58:31 UTC
Urgg Boolean wrote:
This sounds very bizarre. It makes wonder how safe it is to purchase toons. Does this kind of thing happen a lot?

I would personally want to see the records or audit trail they are using to accuse you.

there was a high profile case in March/April where a goon got banned for actions undertaken by a previous owner of one of his characters - he didn't receive any useful reply from CCP to his petitions for about a month until goons started to push the issue through other channels, then he was unbanned relatively quickly (and Sreegs still refused to update his "false positives" count).

Tazuki Falorn wrote:
Hi. I'm the person mentioned by Kazanir et al. earlier in the thread. Obviously I'm now unbanned but I can't say the process was in any way a good experience. Tickets were ignored or closed without comment, e-mails to security@ went unanswered - after 2 weeks of trying and failing to get anyone to reply I gave up. It's very difficult to get unbanned when your protestations of innocence disappear into a black hole.

Luckily, my CEO and another director spent a bunch of their time pestering people at CCP via various sources, eventually getting a reply to the effect of "If he is innocent, please explain Dodgy Character's actions". Dodgy Character (not his name) being a freighter/industry guy I legitimately bought and transferred to one of my accounts. Apparently it had something to do with RMT before I bought it and the character transfer wasn't taken into account when bans were handed out :(

I'm all for getting rid of bots and RMTers but there really needs to be a system in place to deal with ban appeals in a reasonable timeframe, especially with the way skill training works. My lost game time got reimbursed but I'm still out a month of training on multiple accounts.

(source: https://forums.eveonline.com/default.aspx?g=posts&m=1207892#post1207892)

It's up to anyone's guess how things would have turned out without inside contacts at CCP.

(if you are interested in more details look up posts by Kazanir and corestwo during that timeframe, they wrote a lot about that case)


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