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No notification of account expiration
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Gregor Zar
Caldari Provisions
Caldari State
#1 - 2012-08-16 11:46:06 UTC  |  Edited by: Gregor Zar
Previously when you'd log in you'd get info if your account has less than 10 days of subscription left. For some reason it doesn't seem to work for me, according to my account management I have 5 days left but I see no notification of that when I log in the client. Anyone else have this issue?

This is a power of two account, not sure if that would/could/should affect anything in that regard.
Stoogie
Cadre Assault Force
#2 - 2012-08-16 11:57:24 UTC
are you plexing cos that seems to affect it for some very stupid reason
Chribba
Otherworld Enterprises
Otherworld Empire
#3 - 2012-08-16 12:09:57 UTC
Do not believe the expiration! :P

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Lin-Young Borovskova
Doomheim
#4 - 2012-08-16 12:15:32 UTC
Gregor Zar wrote:
Previously when you'd log in you'd get info if your account has less than 10 days of subscription left. For some reason it doesn't seem to work for me, according to my account management I have 5 days left but I see no notification of that when I log in the client. Anyone else have this issue?

This is a power of two account, not sure if that would/could/should affect anything in that regard.


If you're paying with CC then it's probably automated payment method, therefore no need for notification. If you don't have automated transaction then you'll get CCP mail in between 5 to 3 days before expires. (it does to me)

brb
Dusenman
Sensible People
Sigma Grindset
#5 - 2012-08-16 15:37:42 UTC
Just put your full API into EveMon. It will let you know 10 days in advance.

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Gregor Zar
Caldari Provisions
Caldari State
#6 - 2012-08-16 15:47:07 UTC
Dusenman wrote:
Just put your full API into EveMon. It will let you know 10 days in advance.


I have, it doesn't.
Kate Stenton
Foundation Enterprises
#7 - 2012-08-16 21:41:48 UTC
There is a notification on the character select screen at ~6 days and I was sent a regular email with 23hours remaining. I have only paid with a PLEX and have never received an in-game mail or other notification.

EveMon notifies me 5-7 days away.
Vaerah Vahrokha
Vahrokh Consulting
#8 - 2012-08-16 21:47:33 UTC
There are certain combinations of payment type and medium where the warning does not get sent.

I don't exactly recall which ones but I can be sure I always end up in such combos and find myself unsubbed without prior warning.

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Warpshade
Warped Industries
#9 - 2012-08-16 22:00:17 UTC
When I used GTC's I got the ingame notifications, but since swapping over to paypal, I get the email notifications but not the ingame notifications at the character select screen, thats from what I can recall from memory/experience.
Jimmy Gunsmythe
Sebiestor Tribe
#10 - 2012-08-16 23:23:18 UTC
Stoogie wrote:
are you plexing cos that seems to affect it for some very stupid reason


I was plexing and I still got notifications in every form short of snail mail and carrier pigeon. I thought it was cool at first, but then it started making me mad with how overboard it went.

John Hancock
Whadafool
State War Academy
Caldari State
#11 - 2012-08-17 00:01:05 UTC
my eve mon pops up pretty close to when its due, think your may be bugged or you are ignoring it :P

stuff
Desmont McCallock
#12 - 2012-08-19 15:18:27 UTC
In order for EVEMon to notify you about account expiration, the API key you provide must have been given access to the AccountStatus call (check your API key's check boxes). If so but still you don't get any relevant notification then check with your EVEMon settings (Tools>Option>General>Updates). EVEMon is programmed to notify you if your account is to expire within a week.