These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Market Discussions

 
  • Topic is locked indefinitely.
 

market order error

Author
ma perke
Center for Advanced Studies
Gallente Federation
#1 - 2012-08-04 10:48:21 UTC
i created sales order for billion ISK instead of million ISK by mistake and was charged 500 million ISK for broker fees. Has it happen to you as well and is there any chance to cancel/correct the order and get my 500mill back?
Brewlar Kuvakei
Adeptio Gloriae
#2 - 2012-08-04 12:33:32 UTC  |  Edited by: Brewlar Kuvakei
ma perke wrote:
i created sales order for billion ISK instead of million ISK by mistake and was charged 500 million ISK for broker fees. Has it happen to you as well and is there any chance to cancel/correct the order and get my 500mill back?


I've sold faction heavy missiles at 300k isk before after a player clearly got confused at quantity and price. He bought the whole of Rens market doing this losing easily upwards of 100 billion isk. I'm not sure if CCP re-fund such soul crushing one click errors but they never removed any of my ISK. The Lesson all should learn is never to hold more than 10 billion in a single wallet or what ever you are not comfortable losing.

I've heard of CCP making some undeserved reimbursements in the past for instance when an alliance accidentally blew there own jump freighter full of T2BPO's and other shiny by jumping it to a blue pos that had the wrong settings. I've also ninja ganked someone who got their shiny high sec ship reimbursed for no reason other than he did not want to PVP and the dev felt me swapping ships was some how an exploit, it all depends on what lap your petition lands on.

Throw in a petition you may get your wallet re-set but it will all depend on the opinion and attitude of the dev who reads it.
Abdiel Kavash
Deep Core Mining Inc.
Caldari State
#3 - 2012-08-04 15:10:38 UTC
If you immediately cancel your order (i.e. no actual sales are made), the GMs can sometimes refund your broker fees if it's in an NPC station. If your order is in a player owned station, you'll have to ask the owner as they are the ones who got the money.
Rykker Bow
Center for Advanced Studies
#4 - 2012-08-04 17:35:12 UTC
Happened to me a while back and while it was better for me to eat the loss and continue trading rather than wait for ccp to resolve it I did ask what I can do for future reference. They said to leave it up and they can take care of it. From the post above me with a different answer it's more likely going to depend on which dev you get to take care of it. GL

The Mjolnir Bloc - Lowsec PvP for the sophisticated - The Mjolnir Bloc Killboards

flakeys
Doomheim
#5 - 2012-08-04 21:57:33 UTC
1.8 B for me on tax once . One of the verry few petitions i have done to CCP and yes they helped me out with a lill warning Blink

We are all born ignorant, but one must work hard to remain stupid.

Barakach
Caldari Provisions
Caldari State
#6 - 2012-08-04 22:35:01 UTC
Warning: Your order is x% greater than the average, are you sure?
Fiat Money
EVE Sky Corp
#7 - 2012-08-04 23:12:21 UTC
ma perke wrote:
i created sales order for billion ISK instead of million ISK by mistake and was charged 500 million ISK for broker fees. Has it happen to you as well and is there any chance to cancel/correct the order and get my 500mill back?


Did you disable the warning stating that you are selling way above average value?
Rykker Bow
Center for Advanced Studies
#8 - 2012-08-04 23:19:46 UTC
Barakach wrote:
Warning: Your order is x% greater than the average, are you sure?



the 'average' can be severly skewed early in the morning before the regional average can set it if one unit is bought up somewhere that is way off price I believe. It's happened to me in the last couple months where it's a large difference from the average and the warning did not pop up although not as large as the OP. I'm sure there are a couple other unusal circumstances where the pop up wouldn't give warning as well.

The Mjolnir Bloc - Lowsec PvP for the sophisticated - The Mjolnir Bloc Killboards

flakeys
Doomheim
#9 - 2012-08-05 06:39:54 UTC
Barakach wrote:
Warning: Your order is x% greater than the average, are you sure?



If you do 500+ regional orders and 90% of your orders are below regional average and your sell orders are ''rare items '' you get used to not looking any more you know ...

We are all born ignorant, but one must work hard to remain stupid.

Kara Books
Deal with IT.
#10 - 2012-08-06 02:46:14 UTC
happened to me once, when I was a total newb, devs where very nice to refund me 80 or so million ISK, it was something like 20% of my worth at the time, was pretty crushing really.
Tau Cabalander
Retirement Retreat
Working Stiffs
#11 - 2012-08-06 02:58:59 UTC
Abdiel Kavash wrote:
If you immediately cancel your order (i.e. no actual sales are made), the GMs can sometimes refund your broker fees if it's in an NPC station. If your order is in a player owned station, you'll have to ask the owner as they are the ones who got the money.

I've read that one should DO NOTHING and petition. GMs can't do anything if an order is cancelled or altered.

An order for a billion over won't be filled. And if it does get filled, don't bother with the petition Pirate
Kara Books
Deal with IT.
#12 - 2012-08-06 08:30:11 UTC
There is a post in the "Issues, Workarounds & Localization" part of the forums under the header:


Ticking timebomb bug which will delete your entire ISK balance


Perhaps you should have a read and see if you have bin a victim of this new VM decimal misplacement error.
Idyllen Storm
Sebiestor Tribe
Minmatar Republic
#13 - 2012-08-07 22:36:57 UTC
I recently did something similar.

I left the order alone, petitioned.

The GM then returned the broker's fee after I canceled the order. Was also warned its a 1 time deal, so I deal with the little warning box now.
beancounter Jaynara
Viziam
Amarr Empire
#14 - 2012-08-08 12:40:57 UTC

I have to be honest here... I can't believe there is debate on this topic. CCP can't be expected to hold everyone's hands and reimburse for every dumb mistake if this is to stay a true sandbox game.

Like someone else has posted, you get a warning box, and if you check that you don't want to see it again, that's on you. For this very reason, I never check that box, even if that means I take an extra second per order and lose a second when firing weapons in high sec.

Personally, I have made some good buys by placing extremely lowball orders. I am talking battlecruisers for less than 100,000 just as a single example.

Now, if you are saying it is because of the mechanics of how CCP determines market prices, THEN I totally agree it's all screwed up, at least for someone used to trading in real life US markets (and the rules are pretty much the same across the world)

For example, If I had a limit order to buy something at a price of 10, and some seller came in and sold at a price of 1, the trade would fill in real life at 10, not 1. But no... not in this game, it's the complete opposite. I lost some isk early on from this nonsensical mechanic. myself. It works the same on limit orders to sell- total opposite.

In addition, the descriptions of order types are completely wacky in this game. It causes great confusion between players of what a "buy" and "sell" price is as it seems no one has any concept of correct real life market trading terms here. Seriously, if someone's first experience to trading was in Eve, they would lose a lot and be extremely confused if they applied such knowledge to real money trades lol

Corp Recruitment Specialist- now for hire! For a small fee, I will grow your corp, using all the secrets I have learned in powerful nullsec alliances that they don't want you to know about!  Beware jelly haters who will contact you with vicious lies!  They just want to keep these secrets to themselves!