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Account login password issue.

Author
brinit24000
Imperial Academy
Amarr Empire
#1 - 2012-07-30 19:06:32 UTC
I believe that my account after i posted to reactivate was activated but is mirrored with the old password that i had to go through support to reset, anyway the password could be mirrored to the newest one?
Rengerel en Distel
#2 - 2012-07-30 19:24:58 UTC
Quote:
2. Password change

"My account is active, but when I try to log in it says the username/password is incorrect, help?"

If you changed your password on Tranquility since the mirror was taken, you will have to use your old TQ password. If that doesn't work or you can't remember your old password, READ CAREFULLY:

- you need to contact a member of the CCP QA staff on IRC, because...
- we CANNOT reset your password on the test server. Please do not ask us to, we can't do it.
- read the instructions in Evelopedia on how to connect to IRC. The channel is #eve-chaos.
- QA staff have the [QA] Tag.

IMPORTANT! Verify the identity of the people you speak to on IRC by right clicking their nickname and selecting "Whois". Do not give your username or password to anyone who is not a CCP employee, even if they claim to be.


From the sticky ...

With the increase in shiptoasting, the Report timer needs to be shortened.

brinit24000
Imperial Academy
Amarr Empire
#3 - 2012-07-30 19:35:12 UTC
Thanks, didn't see that ^^, sad too ive played here for years and never read that forum haha =O.