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New dev blog: Upcoming Tutorial Revisions

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CCP Phantom
C C P
C C P Alliance
#1 - 2012-07-30 14:17:43 UTC  |  Edited by: CCP Navigator
EVE is a vast universe and New Eden is incredible rich but also it could be a bit overwhelming at the beginning when you do not know anything at all of what is going on.

An important first step into this great universe (which you, the players, shape to a large degree) are the tutorials and the New Player Experience as whole. We like to encourage people to explore the wonders of this universe and to show people the joy of (exploding) internet spaceships - and the tutorials are a way to teach some essential basics. To give new players an even better entrance and overview of New Eden a fearless team began to see how the first contact and the tutorials can be improved.

Read CCP Greyscale's devblog here, learn more about the upcoming tutorial revisions and see how we will improve the new player experience in a first step.

We welcome your feedback, please use this thread for it.

CCP Phantom - Senior Community Developer

CCP Greyscale
C C P
C C P Alliance
#2 - 2012-07-30 14:18:27 UTC
[Reserved]
Serun Onzo
Infinite Technologies
#3 - 2012-07-30 14:25:51 UTC  |  Edited by: Serun Onzo
second player

looks good, is there any chance of seeing that bungee effect out of the tutorials?
seems like it would be a good start to new "in space" UI's
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#4 - 2012-07-30 14:36:35 UTC
90% scaling still does not work What?
Plus all the other bug reports about the NPE are not closed yet.


https://forums.eveonline.com/default.aspx?g=posts&t=131864&p=8 has a couple dev response posts about issues found during testing. Most where covered by the DevblogLol

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

Bloodpetal
Tir Capital Management Group
#5 - 2012-07-30 14:38:12 UTC
New Player Experience : Rookie System Incursion Style Social Interaction

I was looking through your new tutorial on SISI for some curiosity to see what you've done.

I think you've done a great job laying the explanations out in a way that is easy for everyone to understand!


So, as I was doing this, I quickly realized that it was lacking that one thing that I know CCP really wants to bring into the situation... social interaction and player dependency.

And then it occured to me... you should have a "mini-incursion" (not necessarily Sansha) style event going on in Rookie systems. It can be optional or part of one of the missions you make. Make it a 3-5 Rookie Ship experience.

The issue is relying on enough rookies in the system to make sure you have enough people to do it together (and to stop too much interference from veteran players). So maybe only allow Rookie Ships into the sites.

The danger factor should be very low, but combined with your tutorial and the necessity for working together, it will create a really cool experience for new players.

I figure the simplest explanation would be to create sites called Drone Training Facilities? Or just have a spattering of different kinds of sites that give a little bit of story from all over EVE. Have some faction pirates from the various factions, have some empire stuff (careful with doing Minmatar attacks in 1.0 Amarr space though, always found that cheesy). For Amarrians, maybe you have to transport some slaves to a facility and get ambushed with a slave rebellion Minmatar event. Or a variety of things that are co-op based. Also, leave room for some griefing so players get used to the idea that not ALL players are "co-operative".

Anyways, I think this is a cool idea and would be awesome for a new player to have an opportunity to do this.

Where I am.

Benny Ohu
Royal Amarr Institute
Amarr Empire
#6 - 2012-07-30 14:38:16 UTC
This looks OK. I remember one of the common questions in rookie help was 'where do I find the acceleration gate', so will there be a little pointer telling people to rightclick space? (was it there already, I can't remember much of the tutorials)

Other confusions was mainly due to item names and so on, especially when Aura didn't give a book or something the agent wanted you to use. Explaining to rookies they didn't need to fit a shuttle in their cargo if they built it on-site, despite the warning. A bit of difficulty between the 'industry' skill and the 'industry' skillset.

I really can't remember much, though. I guess these are the sorts of difficulties you catch with playtesters?

I worry a little about the tutorials and the Sisters of Eve missions that come after. They seem to shoo new players into mission running, which I think is really bad because missions are a mainly solo activity that gets boring fast. I remember reading a few jokes before starting the game about EVE being the 'singleplayer MMO'. I guess they were from people that never really got into the game? Rookies usually find help for the last couple of missions of the SoE arc, which is good.

I killed Dagan three times with other pilots :D
Bloodpetal
Tir Capital Management Group
#7 - 2012-07-30 14:44:24 UTC

Most important thing ::

We now explicitly teach the Overview, Selected Item and brackets.


:)

Where I am.

CCP Explorer
C C P
C C P Alliance
#8 - 2012-07-30 14:45:20 UTC
Salpun wrote:
90% scaling still does not work What? Plus all the other bug reports about the NPE are not closed yet.

https://forums.eveonline.com/default.aspx?g=posts&t=131864&p=8 has a couple dev response posts about issues found during testing. Most where covered by the DevblogLol
We are aware of the bug reports (in particular CCP Goliath and I; we discussed them this morning). Thanks for the good work!

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#9 - 2012-07-30 14:47:07 UTC
CCP Explorer wrote:
Salpun wrote:
90% scaling still does not work What? Plus all the other bug reports about the NPE are not closed yet.

https://forums.eveonline.com/default.aspx?g=posts&t=131864&p=8 has a couple dev response posts about issues found during testing. Most where covered by the DevblogLol
We are aware of the bug reports (in particular CCP Goliath and I; we discussed them this morning). Thanks for the good work!

ThanksCool

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

Aethlyn
Brutor Tribe
Minmatar Republic
#10 - 2012-07-30 14:48:01 UTC
Awesome. I guess things like such a "quest tracker" are so standard in today's MMOs that I completely forgot about having such an UI clue outside the Journal window. Screw SiSi, patch it live now. :)

Looking for more thoughts? Follow me on Twitter.

Jackie Fisher
Syrkos Technologies
#11 - 2012-07-30 14:49:36 UTC
Tooltip picture in the blog shows falloff above optimal. Wouldn't it make more sense to show it the other way around or are you trying to brainwash new players to think like a Minmatar?

Fear God and Thread Nought

David Magnus
#12 - 2012-07-30 14:52:07 UTC
A lot of great changes here!
And not just to the NPE, but also a couple nice changes for everyone!

Thanks for your hard work, I hope it pays off in terms of new players!

http://soundcloud.com/davidkmagnus/fight-us-maybe

http://soundcloud.com/davidkmagnus/winterupdate

http://soundcloud.com/davidkmagnus/supercaps

http://soundcloud.com/davidkmagnus/pandemiclegion

Johan March
The Scope
Gallente Federation
#13 - 2012-07-30 14:52:12 UTC  |  Edited by: Johan March
First page? Kudos to CCP for making that cliff just a bit less steep. I distinctly remember *finding* stuff to be quite difficult when I was a true noob.
CCP Goliath
C C P
C C P Alliance
#14 - 2012-07-30 14:52:52 UTC
Aethlyn wrote:
Awesome. I guess things like such a "quest tracker" are so standard in today's MMOs that I completely forgot about having such an UI clue outside the Journal window. Screw SiSi, patch it live now. :)


Stop encouraging the cowboys!!!! Blink

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath

Kata Amentis
Sebiestor Tribe
Minmatar Republic
#15 - 2012-07-30 14:54:34 UTC  |  Edited by: Kata Amentis
at any point do you show them the chat channels, or point out local chat, or aim them at any social channel to get them involved with the existing player base?

this has to be in there or you're teaching them how to play a single player game that happens to be a mmo.

get them talking to each other in local, or to the locals in the area as they run around doing the tutorials, open their eyes.

Curiosity killed the Kata... ... but being immortal he wasn't too worried about keeping a count.

Sentient Blade
Crisis Atmosphere
Coalition of the Unfortunate
#16 - 2012-07-30 14:56:15 UTC
Sounds like some nice improvements to the tutorials.

I dare say it would be nicer though if the embedded browser supported some kind of video tag; that would allow you to stream instructional videos inside the client and give people an orientation video for the various elements - even if it's only in English to start.

Or start it in windowed mode by default so people can see them using their normal web browser. Either way I'm pretty sure CCP's art department could come up with some pretty kick-ass tutorial videos.
Valkyrs
Deep Vein Trading
#17 - 2012-07-30 14:57:10 UTC
Awesome changes, definitely addressed a lot of issues I had when I started. Luckily I had a friend who helped guide me through the process.

The community is a helpful bunch, it might be useful to implement a queue where players could join or leave. Allow the new users to request help from a community member and just open a chat with the next person in queue. Have a little dialog that asks if the player was helpful, if there question was answered, and if they want to seek aid from another user. Obviously those undermining this system should be warned or banned from using it. Maybe have a code of ethics, no soliciting/cursing and warn the new players about this.

I like helping people but it's not always easy to get in touch with them, let me help you help others!

Anyway, I really liked

Quote:
You can now get information on mission objectives using a handy panel in the HUD, allowing you to warp to locations without having to rely on the Journal or context menu.


Glad you're making progress with the UI WHILE revamping tutorials. Good show!

And...
Quote:
You can now warp/jump to the next stargate from the Route panel in the HUD


If this means what I think it does...oh baby!

Thanks guys, keep up the good work.
CCP Explorer
C C P
C C P Alliance
#18 - 2012-07-30 14:58:43 UTC
CCP Goliath wrote:
Aethlyn wrote:
Awesome. I guess things like such a "quest tracker" are so standard in today's MMOs that I completely forgot about having such an UI clue outside the Journal window. Screw SiSi, patch it live now. :)
Stop encouraging the cowboys!!!! Blink
Even I'm not that crazy... This will be on TQ in a week and a half if all goes well; go and test on SiSi and give us feedback. Please post back with bug report numbers. Big smile

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

CCP Affinity
C C P
C C P Alliance
#19 - 2012-07-30 14:59:49 UTC  |  Edited by: CCP Affinity
Kata Amentis wrote:
at any point do you show them the chat channels, or point out local chat, or aim them at any social channel to get them involved with the existing player base?

this has to be in there or you're teaching them how to play a single player game that happens to be a mmo.

get them talking to each other in local, or to the locals in the area as they run around doing the tutorials, open their eyes.



yes, we added that :)

♥ CCP Affinity ♥

Follow me on Twitter

Game Designer for EVE Online

Team Astro Sparkle

Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#20 - 2012-07-30 15:03:22 UTC
Any changes in the new Sisi build? If so I need to run it again.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

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