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The future of Community and CCL

First post First post
Author
Rats
Federal Navy Academy
Gallente Federation
#441 - 2012-07-16 15:01:09 UTC  |  Edited by: Rats
DeMichael Crimson wrote:
Pipa Porto wrote:


Ah, the Ostrich method of detecting wrongdoing.

It seems the only person trying to start something here is you. The rest of us here (CCP included) recognize that the ISD team made mistakes. Because of that recognition, they can improve their behavior, and it looks a lot like they're working on improving their behavior.

Yelling that they didn't need to change in the first place isn't constructive at this point. But hey, Authority is always right, huh.

lol, you say I'm doing the Ostrich method of detecting wrongdoing?

Quite frankly, there's only been a couple rare occurrences of mistakes made by the CCL presented in this thread by a very small group of players.

Seems the one here trying to start something is you acting like Chicken Little running around yelling "The Sky Is Falling", constantly trying to incite others to join in the crusade, claiming there's been a multitude of unjustified acts of moderation committed.





No This thread is here due to player actions caused by ISD moderation. CCP has apologised, so why are you ignoring those facts rather than arguing already moot points ?

Tal

I Fought the Law, and the Law Won... Talon Silverhawk

Mallak Azaria
Caldari Provisions
Caldari State
#442 - 2012-07-19 14:56:20 UTC  |  Edited by: Mallak Azaria
Rats wrote:
DeMichael Crimson wrote:
Pipa Porto wrote:


Ah, the Ostrich method of detecting wrongdoing.

It seems the only person trying to start something here is you. The rest of us here (CCP included) recognize that the ISD team made mistakes. Because of that recognition, they can improve their behavior, and it looks a lot like they're working on improving their behavior.

Yelling that they didn't need to change in the first place isn't constructive at this point. But hey, Authority is always right, huh.

lol, you say I'm doing the Ostrich method of detecting wrongdoing?

Quite frankly, there's only been a couple rare occurrences of mistakes made by the CCL presented in this thread by a very small group of players.

Seems the one here trying to start something is you acting like Chicken Little running around yelling "The Sky Is Falling", constantly trying to incite others to join in the crusade, claiming there's been a multitude of unjustified acts of moderation committed.





No This thread is here due to player actions caused by ISD moderation. CCP has apologised, so why are you ignoring those facts rather than arguing already moot points ?

Tal


I would like to add at this time that ISD still have a long way to go. If you're going to edit a persons post for alleged personal attacks, you should probably edit the posts by other people that also have the exact same alleged personal attacks.

Picking on one person is mean & not very nice.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Corina Jarr
en Welle Shipping Inc.
#443 - 2012-07-22 04:44:44 UTC
I'm a little confused on that one myself. It didn't seem any more trollish than the usual on GD.
Pipa Porto
#444 - 2012-07-22 07:46:07 UTC
https://forums.eveonline.com/default.aspx?g=posts&m=1672671#post1672671

Thanks ISD DB (I'm sorry, your name is just a nightmare to try and spell).

EvE: Everyone vs Everyone

-RubyPorto

Corina Jarr
en Welle Shipping Inc.
#445 - 2012-07-22 16:52:47 UTC
I do hope Type40 continues working. He did well up till then, and one mistake should not be the end of it.

I also found him rather funny in the terrible threads a day or so ago.
ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#446 - 2012-07-22 16:54:58 UTC
Corina Jarr wrote:
I do hope Type40 continues working. He did well up till then, and one mistake should not be the end of it.

I also found him rather funny in the terrible threads a day or so ago.


He will continue, im sure Cool

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

Pipa Porto
#447 - 2012-07-22 18:44:25 UTC
Corina Jarr wrote:
I do hope Type40 continues working. He did well up till then, and one mistake should not be the end of it.

I also found him rather funny in the terrible threads a day or so ago.


Wouldn't the best punishment be forcing him to try and herd angry cats? Oh, wait... Twisted

I think at this point, so long as the ISD team continues to fix mistakes that they make and learn from them, I, for one, won't be calling for anyone's head. The perfect moderation team has finesse, learns from their mistakes, and is willing to fix their mistakes. 2 out of 3 ain't bad, and I'm seeing signs of finesse starting to show up. Keep up the good work.

I'd still like to hear what CCP's vision for the tone of the forums is, why they want to change the tone of the forums, and how they plan on changing it.

EvE: Everyone vs Everyone

-RubyPorto

ISD TYPE40
Imperial Shipment
Amarr Empire
#448 - 2012-07-22 21:58:55 UTC
Hello there, pardon my blushes. Oops

First of all I'd like to thank Pipa and Corina and offer my apologies to the OP of the thread involved.

Your understanding is a great help, knowing that I can make an honest mistake and not have it be the end of my time at the ISD is a great comfort. In my haste to do good, I ended up doing the wrong thing, thankfully I am part of a great team of people who look out for one another as well as everyone who uses these forums.The learning curve for being an ISD member is quite steep, at least in the beginning, so to know that I have the support of my co-workers as well as the forum users, helps to level off that curve to a manageable level.

Being a part of the EVE community in the way I am now has been a dream of mine for a very long time, and my personal goal is to help everyone involved, both players and staff alike, make these forums a place where everyone can express their views, dreams and hopes. In my rush to achieve this I made a mistake, one which I intend to learn from as best I can. In future I will do my best to make sure something like this doesn't happen again Smile


PS. Corina, thanks for the comment about my funnies, that cheered me up, and Pipa, herding cats is a cruel task to give someone, but It's probably easier than herding angry EVE players (I should know, I've been one) Big smile

And to Dorrim, thanks for the help Cool

[b]ISD Type40 Lt. Commander Community Communication Liaisons (CCLs) Interstellar Services Department[/b]

Lord Zim
Gallente Federation
#449 - 2012-07-22 22:01:07 UTC
Herding cats is easy, just wave some tuna or some sort of fish around and you'll have no problems getting them to follow you.

Cyno's lit, bridge is up, but one pilot won't be jumping home.

RIP Vile Rat

Pipa Porto
#450 - 2012-07-22 22:14:15 UTC
ISD TYPE40 wrote:
The learning curve for being an ISD member is quite steep, at least in the beginning


Kind of like the rest of EVE Pirate

Quote:
Pipa, herding cats is a cruel task to give someone


Well, you did volunteer for it, so it kind of makes it a poor way to punish you, huh.

Anyway, keep up the good work.

EvE: Everyone vs Everyone

-RubyPorto

ISD Dorrim Barstorlode
ISD Community Communications Liaisons
ISD Alliance
#451 - 2012-07-23 18:03:16 UTC
Pipa Porto wrote:
https://forums.eveonline.com/default.aspx?g=posts&m=1672671#post1672671

Thanks ISD DB (I'm sorry, your name is just a nightmare to try and spell).


No problem. Glad I could help.


ISD Dorrim Barstorlode

Senior Lead

Community Communication Liaisons (CCLs)

Interstellar Services Department

Pipa Porto
#452 - 2012-08-01 19:39:39 UTC  |  Edited by: CCP Phantom
on a long thread, I want to know if my posts got caught in the sweep. I'm not a nice poster, but I don't do personal attacks and trolling, as a art, is subject to interpretation (in fact, by the EVE-O rules, a post can be on-topic, constructive, and still trolling if you get the tone and wording just right).

Can we get a notification for edits and post deletions (especially edits)? I know we asked for this earlier in this thread, but I don't think we got an answer.

EvE: Everyone vs Everyone

-RubyPorto

CCP Phantom
C C P
C C P Alliance
#453 - 2012-08-02 21:33:53 UTC
I would like to remind you that discussions of warnings, bans or other specific moderation actions are not allowed on our forums. However, you can contact always the EVE Community team via the petition system in case of serious questions regarding specific moderation actions.

CCP Phantom - Senior Community Developer

Pipa Porto
#454 - 2012-08-02 22:19:31 UTC
CCP Phantom wrote:
I would like to remind you that discussions of warnings, bans or other specific moderation actions are not allowed on our forums. However, you can contact always the EVE Community team via the petition system in case of serious questions regarding specific moderation actions.


1) I understand that rule, and the rationale behind it, but this thread has been ignoring that rule for a bit with plenty of ISD interaction giving the impression that this thread's tacitly exempt.

2) We don't trust the black hole that is the petition system. IMHO, Public Commentary is the best way to achieve improvement. (In the past, CCP has shown that Public Commentary has been the only way to get results.)

3) The posts you left un-culled (i.e. all of the positive response to specific good moderation actions) are interesting.

4) In any discussion, having examples is the only way to not sound like a wavering ninny.
"I feel that some threads are being locked without needing to be, but I can't say which, and I can't discuss why they might have been locked, nor how they might be better treated in the future" does not make for high minded discussion.

EvE: Everyone vs Everyone

-RubyPorto

Rats
Federal Navy Academy
Gallente Federation
#455 - 2012-08-03 07:45:33 UTC
Pipa Porto wrote:
CCP Phantom wrote:
I would like to remind you that discussions of warnings, bans or other specific moderation actions are not allowed on our forums. However, you can contact always the EVE Community team via the petition system in case of serious questions regarding specific moderation actions.


1) I understand that rule, and the rationale behind it, but this thread has been ignoring that rule for a bit with plenty of ISD interaction giving the impression that this thread's tacitly exempt.

2) We don't trust the black hole that is the petition system. IMHO, Public Commentary is the best way to achieve improvement. (In the past, CCP has shown that Public Commentary has been the only way to get results.)

3) The posts you left un-culled (i.e. all of the positive response to specific good moderation actions) are interesting.

4) In any discussion, having examples is the only way to not sound like a wavering ninny.
"I feel that some threads are being locked without needing to be, but I can't say which, and I can't discuss why they might have been locked, nor how they might be better treated in the future" does not make for high minded discussion.



This, leaving only positive discussion in a thread that was opened to allow the community to discuss moderation after ISD went a bit overboard turns this into a "ra ra ISD" thread rather than a two way discussion.

CCP moderation so full of fail ( See I didn't mention anything specific there), that's what you get when you don't allow examples to be discussed.

Tal




I Fought the Law, and the Law Won... Talon Silverhawk

rodyas
Tie Fighters Inc
#456 - 2012-08-03 08:42:31 UTC  |  Edited by: rodyas
They are trying to improve the forums through trust. We don't need examples because we TRUST you. When you said ISD moderation is bad, they trust you and believe so.

See there is no reason for examples.

I almost like their moderation, since they only lock threads, instead of banning people. I propably would have been banned in WOW for the stuff I have said in here. But here I only faced total eraser for it. My mind is turning more into total recall with every passing ISD punishment.

Signature removed for inappropriate language - CCP Eterne

Rats
Federal Navy Academy
Gallente Federation
#457 - 2012-08-03 09:59:34 UTC
rodyas wrote:
They are trying to improve the forums through trust. We don't need examples because we TRUST you. When you said ISD moderation is bad, they trust you and believe so.

See there is no reason for examples.

I almost like their moderation, since they only lock threads, instead of banning people. I propably would have been banned in WOW for the stuff I have said in here. But here I only faced total eraser for it. My mind is turning more into total recall with every passing ISD punishment.



Err no they do ban ppl, and what are you talking about Trust ? what has that got to do with it ??

If I'm going to argue a point I'll back it up with examples as you would normally do with a discussion, and no they don't believe us as it took a forum rebellion before they started talking to us after we told them that certain aspects of their moderation was flawed.

Tal

I Fought the Law, and the Law Won... Talon Silverhawk

rodyas
Tie Fighters Inc
#458 - 2012-08-03 10:15:51 UTC
But in a way your not banned. You are letting them know who you are. The same poster who was banned. But they let you keep posting anyhow.

That is the total eraser part. Here you are still talking, but nothing from your past identity is present or can be found.

p.s. Have they forced you to confess your sins to CCP navigator yet, for you to get unbanned?

Signature removed for inappropriate language - CCP Eterne

Rats
Federal Navy Academy
Gallente Federation
#459 - 2012-08-03 11:29:48 UTC
rodyas wrote:
But in a way your not banned. You are letting them know who you are. The same poster who was banned. But they let you keep posting anyhow.

That is the total eraser part. Here you are still talking, but nothing from your past identity is present or can be found.

p.s. Have they forced you to confess your sins to CCP navigator yet, for you to get unbanned?




"I would like to remind you that discussions of warnings, bans or other specific moderation actions are not allowed on our forums" P

Tal

I Fought the Law, and the Law Won... Talon Silverhawk

Pipa Porto
#460 - 2012-08-03 20:07:46 UTC  |  Edited by: Pipa Porto
rodyas wrote:
But in a way your not banned. You are letting them know who you are. The same poster who was banned. But they let you keep posting anyhow.

That is the total eraser part. Here you are still talking, but nothing from your past identity is present or can be found.

p.s. Have they forced you to confess your sins to CCP navigator yet, for you to get unbanned?


CCP Phantom wrote:
I would like to remind you that discussions of warnings, bans or other specific moderation actions are not allowed on our forums.



Also, nobody in here has been talking about anyone getting banned. We were discussing some examples of the ISD's moderation not quite measuring up, and how they could improve.

EvE: Everyone vs Everyone

-RubyPorto