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Help: Patch- on mac

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Faz Kandy
Federal Navy Academy
Gallente Federation
#21 - 2012-06-30 15:39:29 UTC
So whats the fix reinstall?
CCP Gangleri
C C P
C C P Alliance
#22 - 2012-07-02 11:26:06 UTC
Faz Kandy wrote:
suprising, i only downloaded it 15 days ago, actually the orange play button doesnt come anymore, since a few days or so.

I had first downloaded this as the trial, then paid for the full licence, so after that I assumed I didn't need to redownload eve again.


You do not need to re-download but the launcher does need to update the client. Can you tell me what version of the launcher you have? It's displayed in the title bar of the launcher, at the moment the live deployed version of the launcher shows this in the title bar:
"EVE Online Launcher v.1.32"

If you are not getting a play button to display in the launcher I find it likely that you are using a launcher that at some point updated to a test server version.

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
Faz Kandy
Federal Navy Academy
Gallente Federation
#23 - 2012-07-02 21:02:51 UTC
Damn, apparently there was no issue, it seems that the application of eve I had saved to my dock didnt open it, but if you directly open it from your applications folder or wherever it is saved, it updates, just need to remove the old app after an update from your dock

Sorry,

Hope this helps anyone else.!
Skippy McGee
Perkone
Caldari State
#24 - 2012-07-11 11:41:32 UTC
Dude that was a great find, i have been having problems and wondered where the launcher window has gone to. Start from finer instead of dock and it works :)
CCP Gangleri
C C P
C C P Alliance
#25 - 2012-07-11 15:43:10 UTC
Skippy McGee wrote:
Dude that was a great find, i have been having problems and wondered where the launcher window has gone to. Start from finer instead of dock and it works :)


There should be no problem to start from the dock, can you remember when you added EVE to the dock and from where?

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
Gaia Ma'chello
Photosynth
#26 - 2012-07-12 01:03:20 UTC  |  Edited by: Gaia Ma'chello
Hi CCP Gangleri,

A slightly different issue: I had a launcher get bugged somehow so it would not run, it would say "Unexpected error" almost immediately, not even showing the launcher. The repair tool would not fix it. I had to re-download.

Apparently the repair tool only fixes problems with the client, not the launcher. Could you add that functionality in? Even just a "download a new launcher" without all the repair checking would be good.

While the client was bugged, my clones would run. I could even make new clones and they would run.
Skippy McGee
Perkone
Caldari State
#27 - 2012-07-12 18:19:24 UTC
It seems that every time there is a patch, if i start the client from the dock the launcher does not appear. I then have to use eve repair tool for the client to actually update. If i remove the client from the dock and start from spotlight the launcher appears and the client updates properly.

I added eve to the dock (fresh install) about 2 weeks ago, the first few updates this week have been fixed using the repair tool. My eve is saved in the applications folder...

Hope this helps :)
CCP Gangleri
C C P
C C P Alliance
#28 - 2012-07-13 10:23:50 UTC
Skippy McGee wrote:
It seems that every time there is a patch, if i start the client from the dock the launcher does not appear. I then have to use eve repair tool for the client to actually update. If i remove the client from the dock and start from spotlight the launcher appears and the client updates properly.

I added eve to the dock (fresh install) about 2 weeks ago, the first few updates this week have been fixed using the repair tool. My eve is saved in the applications folder...

Hope this helps :)


Can you try creating a new EVE icon on your dock (just drag the one from Applications to the dock) and see if it still does this, I've been trying to reproduce this on my machine without any luck.

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
CCP Atropos
C C P
C C P Alliance
#29 - 2012-07-13 10:30:43 UTC
Gaia Ma'chello wrote:
Hi CCP Gangleri,

A slightly different issue: I had a launcher get bugged somehow so it would not run, it would say "Unexpected error" almost immediately, not even showing the launcher. The repair tool would not fix it. I had to re-download.

Apparently the repair tool only fixes problems with the client, not the launcher. Could you add that functionality in? Even just a "download a new launcher" without all the repair checking would be good.

While the client was bugged, my clones would run. I could even make new clones and they would run.

If you open the EVE package, under Contents\Resources\cache there should be a launcher...log file. Could you upload that file somewhere that I can see the contents?

I think it's a caching issue of some sort, but the log should clarify things.
Gaia Ma'chello
Photosynth
#30 - 2012-07-14 01:54:45 UTC
CCP Atropos wrote:
Gaia Ma'chello wrote:
Hi CCP Gangleri,

A slightly different issue: I had a launcher get bugged somehow so it would not run, it would say "Unexpected error" almost immediately, not even showing the launcher. The repair tool would not fix it. I had to re-download.

Apparently the repair tool only fixes problems with the client, not the launcher. Could you add that functionality in? Even just a "download a new launcher" without all the repair checking would be good.

While the client was bugged, my clones would run. I could even make new clones and they would run.

If you open the EVE package, under Contents\Resources\cache there should be a launcher...log file. Could you upload that file somewhere that I can see the contents?

I think it's a caching issue of some sort, but the log should clarify things.

Here you go:

http://eve-files.com/dl/255992

I was playing at a hotel with a buggy/weak wireless internet, and had to keep force quitting and re-logging. Eventually one force quit left the launcher disabled. Note that the buggy/weak wireless connection also causes a large number of the infamous "socket closed" errors.
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