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The future of Community and CCL

First post First post
Author
Infinite Force
#381 - 2012-07-06 15:29:08 UTC  |  Edited by: Infinite Force
CCP Navigator wrote:
It has become apparent over the last 24 hours that players are upset at the perceived locking of legitimate discussion threads on the forums. The CCL have been set up to assist the Community team in talking to players, assisting them with queries and moderating the forums to ensure that EVE related discussions remain on-topic in a relatively calm environment.

Finally, the Community team will be locking the myriad of threads on criticizing ISD. You can direct all comments to this thread only as this is the only one we will be following and answering.

Okay, I've been fairly layed back about all this, however, I'm going to be critical now.

https://forums.eveonline.com/default.aspx?g=posts&m=1586447#post1586447

I've been "bumping" my service posting the same way for nearly a year - once a day (usually when I get to work) - and now suddenly it's being locked for 'excessive' bumping?

Or is this simply more of a "you're competing against another 'prefered' service provider" stealth service nerf ??

Or is this simply a case of ISD not knowing what a once/day bump actually is?

/off critical posting

HROLT CEO Live Free; Die Proud

http://tinyurl.com/95zmyzw - The only way to go!

Corina Jarr
en Welle Shipping Inc.
#382 - 2012-07-06 16:46:43 UTC
Its a case of you being told to stop and you didn't. You just kept on going.

You could have tried to make your case then, instead you bumped on. You deserve it.
Infinite Force
#383 - 2012-07-06 16:57:43 UTC  |  Edited by: Infinite Force
Corina Jarr wrote:
Its a case of you being told to stop and you didn't. You just kept on going.

You could have tried to make your case then, instead you bumped on. You deserve it.

I was asked to use "complete" sentences. Learn to read.

HROLT CEO Live Free; Die Proud

http://tinyurl.com/95zmyzw - The only way to go!

Crunchie Attuxors
Always Another Corporate Venture
#384 - 2012-07-06 18:54:15 UTC  |  Edited by: Crunchie Attuxors
Infinite Force wrote:
Corina Jarr wrote:
Its a case of you being told to stop and you didn't. You just kept on going.

You could have tried to make your case then, instead you bumped on. You deserve it.

I was asked to use "complete" sentences. Learn to read.


Which you didn't do, at least not in spirit.

Also the two posts before the (24h) lock were not 24 hours apart:

2012.07.04 19:23

2012.07.05 15:05

so it was righteous, and not excessive (ie not a forever lock).
Eve forums official anthem: http://www.youtube.com/watch?v=pudOFG5X6uA Real men tank hull. Fake women shield-tank Gallente.
Infinite Force
#385 - 2012-07-06 19:07:53 UTC  |  Edited by: Infinite Force
Crunchie Attuxors wrote:

Which you didn't do, at least not in spirit.

Right now - go to the Buy/Sell threads and tell me how many service / sell order posts, that have been up for multiple days, do you see that only use the word "bump" to bring them to the top - that do not get warnings / bans or locks?

I could care less if a person uses a "bump" or "bring up my post" or some long-winded sentence that accomplishes the same thing. ISD Stensson wanted me to use more than "Bump", so I did - and he even liked a couple of my posts for it!

Crunchie Attuxors wrote:

Also the two posts before the (24h) lock were not 24 hours apart:

2012.07.04 19:23

2012.07.05 15:05

so it was righteous, and not excessive (ie not a forever lock).


Since it seems that so many people do not understand the bumping rules, I leave you with the official Thread bumping guide.

And I quote from the end of that post:

CCP Spitfire wrote:

Please note:

Starting a topic at 23:58
Bumping the topic at 23:59 AND
Bumping the topic at 00:01 are all allowed.


Therefore, I am in perfect compliance with the thread bumping rules - they are once per DAY, not once per 24 hours.


Now, CCP / ISD, I ask you, politely, to unlock my post.

Thanks!

HROLT CEO Live Free; Die Proud

http://tinyurl.com/95zmyzw - The only way to go!

Crunchie Attuxors
Always Another Corporate Venture
#386 - 2012-07-06 19:32:00 UTC
Infinite Force wrote:
Crunchie Attuxors wrote:

Which you didn't do, at least not in spirit.

Right now - go to the Buy/Sell threads and tell me how many service / sell order posts, that have been up for multiple days, do you see that only use the word "bump" to bring them to the top - that do not get warnings / bans or locks?

I could care less if a person uses a "bump" or "bring up my post" or some long-winded sentence that accomplishes the same thing. ISD Stensson wanted me to use more than "Bump", so I did - and he even liked a couple of my posts for it!


Do you understand the difference between spirit and word? You basically mocked the ISD. You trolled and got trolled back. And you expect sympathy and support in your butthurt after basically asking for it. Yes the ISD should get a sense of humor etc, but we also need to do our part and not be total asses.

Infinite Force wrote:

CCP Spitfire wrote:

Please note:

Starting a topic at 23:58
Bumping the topic at 23:59 AND
Bumping the topic at 00:01 are all allowed.


Therefore, I am in perfect compliance with the thread bumping rules - they are once per DAY, not once per 24 hours.


This is true, I apologize.

Infinite Force wrote:

Now, CCP / ISD, I ask you, politely, to unlock my post.

Thanks!


Open a petition. The rules are indeed explicit about this.
Eve forums official anthem: http://www.youtube.com/watch?v=pudOFG5X6uA Real men tank hull. Fake women shield-tank Gallente.
Infinite Force
#387 - 2012-07-06 19:50:22 UTC
Crunchie Attuxors wrote:
Do you understand the difference between spirit and word? You basically mocked the ISD. You trolled and got trolled back. And you expect sympathy and support in your butthurt after basically asking for it. Yes the ISD should get a sense of humor etc, but we also need to do our part and not be total asses.
I completely understand. I didn't get hurt and wasn't mocking (okay, maybe a little miffed at first, but I can adapt and deal with it). I've been bumping my post for longer than most, so it naturally should get a little more scrutiny. Not a big deal really.


Crunchie Attuxors wrote:
Infinite Force wrote:
...once per DAY, not once per 24 hours.

This is true, I apologize.

Infinite Force wrote:
Now, CCP / ISD, I ask you, politely, to unlock my post.

Open a petition. The rules are indeed explicit about this.

This was my whole point - only to remind people what the rules are and to show that they are not being followed - due to lack of understanding or just flat out ignorance, I don't know.

I've been considering petitioning it all day. Since I kind of got a free 'bump' from ISD, I just haven't done it yet, but I'l do it now. Ugh

HROLT CEO Live Free; Die Proud

http://tinyurl.com/95zmyzw - The only way to go!

Corina Jarr
en Welle Shipping Inc.
#388 - 2012-07-06 23:14:31 UTC
I also apologize, I was a little quick on that (nor aware of the policy for that area of the forums).

Fortunately, it was only a 24 hour lock...
Pipa Porto
#389 - 2012-07-06 23:43:39 UTC  |  Edited by: Pipa Porto
Crunchie Attuxors wrote:
Infinite Force wrote:
Crunchie Attuxors wrote:

Which you didn't do, at least not in spirit.

Right now - go to the Buy/Sell threads and tell me how many service / sell order posts, that have been up for multiple days, do you see that only use the word "bump" to bring them to the top - that do not get warnings / bans or locks?

I could care less if a person uses a "bump" or "bring up my post" or some long-winded sentence that accomplishes the same thing. ISD Stensson wanted me to use more than "Bump", so I did - and he even liked a couple of my posts for it!


Do you understand the difference between spirit and word? You basically mocked the ISD. You trolled and got trolled back. And you expect sympathy and support in your butthurt after basically asking for it. Yes the ISD should get a sense of humor etc, but we also need to do our part and not be total asses.


He was asked to bump in a sentence. The example sentence is "Auction Still Up," which shows how detailed the sentence must be.

He clearly passed the hurdle of being that informative after being told to shape up.

EvE: Everyone vs Everyone

-RubyPorto

Rats
Federal Navy Academy
Gallente Federation
#390 - 2012-07-07 10:34:52 UTC
I see common sense is still a work in progress ...


Tal

I Fought the Law, and the Law Won... Talon Silverhawk

DeMichael Crimson
Republic University
Minmatar Republic
#391 - 2012-07-07 11:21:03 UTC  |  Edited by: DeMichael Crimson
Infinite Force wrote:
CCP Navigator wrote:
It has become apparent over the last 24 hours that players are upset at the perceived locking of legitimate discussion threads on the forums. The CCL have been set up to assist the Community team in talking to players, assisting them with queries and moderating the forums to ensure that EVE related discussions remain on-topic in a relatively calm environment.

Finally, the Community team will be locking the myriad of threads on criticizing ISD. You can direct all comments to this thread only as this is the only one we will be following and answering.

Okay, I've been fairly layed back about all this, however, I'm going to be critical now.

https://forums.eveonline.com/default.aspx?g=posts&m=1586447#post1586447

I've been "bumping" my service posting the same way for nearly a year - once a day (usually when I get to work) - and now suddenly it's being locked for 'excessive' bumping?

Or is this simply more of a "you're competing against another 'prefered' service provider" stealth service nerf ??

Or is this simply a case of ISD not knowing what a once/day bump actually is?

/off critical posting

Yeah, I agree that was uncalled for. I see nothing wrong with a vendor advertising their service once every 24 hours, especially in the 'Sell Orders' sub forum. Guess you could always meta-game it and alternate with alt characters posting good referrals and or asking questions about the service.

I think the problem is that the forum mods are now afraid to do their job where it's most needed, here in General Discussion.
Corina Jarr
en Welle Shipping Inc.
#392 - 2012-07-08 03:20:43 UTC
Gotta appreciate the ISDs patience a little bit ago.
Pipa Porto
#393 - 2012-07-08 04:03:53 UTC  |  Edited by: Pipa Porto
Corina Jarr wrote:
Gotta appreciate the ISDs patience a little bit ago.


What was happening?

Ah, saw the Rattail.

EvE: Everyone vs Everyone

-RubyPorto

Jason Auralis
The Marshall Group
#394 - 2012-07-08 22:49:11 UTC  |  Edited by: Jason Auralis
Hi. Been away because *Alaska*.

Havn't really seen progress beyond what we discussed those first 48 hours + the apologies and promise to change from ISD.

I have not seen any of those promises followed through with actions or any further elaboration on policy.

Are they at least enforcing things more consistently?

CCP, have you taken a position on what you want this community to be?

"Could I request that ISD please lock my shirt into my trousers?" - Lilliana Stelles 2012.06.25 Never forget.

Jason Auralis
The Marshall Group
#395 - 2012-07-09 02:02:43 UTC
Would it be possible to create a forum section, much like the CSMs section. That would contain a copy of, or the locked post itself. Where we could then upvote or downvote the moderators actions?

"Could I request that ISD please lock my shirt into my trousers?" - Lilliana Stelles 2012.06.25 Never forget.

Corina Jarr
en Welle Shipping Inc.
#396 - 2012-07-09 02:47:52 UTC
Jason Auralis wrote:
Would it be possible to create a forum section, much like the CSMs section. That would contain a copy of, or the locked post itself. Where we could then upvote or downvote the moderators actions?


Unfortunately, that would be abused by trolls, which the forum has plenty of.
Jason Auralis
The Marshall Group
#397 - 2012-07-09 02:54:52 UTC
Corina Jarr wrote:
Jason Auralis wrote:
Would it be possible to create a forum section, much like the CSMs section. That would contain a copy of, or the locked post itself. Where we could then upvote or downvote the moderators actions?


Unfortunately, that would be abused by trolls, which the forum has plenty of.


I think that with the simple "Yes this mod did a good job. fair, and just given the tone of the community." "No, I dont think this mod acted correctly"

But yes. Trolls. =\ always trolls.

"Could I request that ISD please lock my shirt into my trousers?" - Lilliana Stelles 2012.06.25 Never forget.

Pipa Porto
#398 - 2012-07-09 02:56:24 UTC  |  Edited by: Pipa Porto
So, ISD Barstorlode, while I appreciate the fact that you're trying do something to interact with the community, white knighting CCP is not the best way to do it. In fact, it only serves to anger and insult the players eagerly waiting for the promised DevBlog (as it clearly did*), while not adding anything constructive to the conversation (in fact, derailing the conversation entirely)**. When you make comments like that without any input from above (if you had input, you would have been able to give some details on timing), and are clearly being glib, you fall right into rumor.

If CCP wants to strictly enforce all 30 of it's forum rules (30 is a big number), then the people representing it should hold themselves to following all 30 rules. If CCP doesn't want to strictly enforce all of its rules, it should strip the ones it doesn't like out.

Being funny is fine, Barstorlode, but trying to do so while WhiteKnighting for CCP (help that they usually don't need), especially under an official title, smacks of Glibness and annoys the hell out of people (as you saw).

Finally, saying that people calling you out for bad posting under color of ISDness is uncalled for is ridiculous(especially when you try to get the last word in a thread you ran off the rails). When you badpost, you get called out on it. If you don't want to get called out for badposting, well then, don't badpost.

On a more general note, I'm seeing a disturbing return to the ISD crew acting as WhiteKnights for CCP and largely ignoring nastiness directed between players.


*"7. Trolling is prohibited.
Trolling is the word used to describe a post that is deliberately designed for the purpose of angering and insulting the players. Posts of this nature are disruptive and do not contribute to the sense of community we want for our forums."

**"20. Post constructively.
Posts that are not constructive, insulting or rude may be deleted, no matter how valid the ideas behind them may be."

***"30. Rumor threads and posts
Rumor threads and posts which are based off no actual information and are designed to either troll or annoy other users will be locked and removed. Players who engage in these type of threads can expect to receive a warning and ban."

****Directing comments here as instructed
https://forums.eveonline.com/default.aspx?g=posts&m=1599219#post1599219

EvE: Everyone vs Everyone

-RubyPorto

Corina Jarr
en Welle Shipping Inc.
#399 - 2012-07-09 03:05:42 UTC  |  Edited by: Corina Jarr
That wasn't Whiteknighting. That was telling us to be patient and that the Dev blog is coming soon. And if it ends up coming within the week, everyone in that thread better issue a public apology.

What he posted was constructive, and on topic. And it was not a rumor (for Dev blogs are always coming Soon).

The only possible thing he might be guilty of is trolling, but we can't know that until the Dev Blog does not come out Soon.


Edit: sorry Ruby, you didn't deserve that last bit...

Edit2: adding on

If other people derail a thread because they can't get over themselves, it isn't the posters fault. The ISD did nothing wrong (other than maybe not being clear that he was trying to encourage, rather than potentially sound trolly).
Pipa Porto
#400 - 2012-07-09 04:11:55 UTC
Corina Jarr wrote:
That wasn't Whiteknighting. That was telling us to be patient and that the Dev blog is coming soon. And if it ends up coming within the week, everyone in that thread better issue a public apology.

What he posted was constructive, and on topic. And it was not a rumor (for Dev blogs are always coming Soon).

The only possible thing he might be guilty of is trolling, but we can't know that until the Dev Blog does not come out Soon.


Edit: sorry Ruby, you didn't deserve that last bit...

Edit2: adding on

If other people derail a thread because they can't get over themselves, it isn't the posters fault. The ISD did nothing wrong (other than maybe not being clear that he was trying to encourage, rather than potentially sound trolly).



[sigh] Now I have to look it up on EvEsearch. (You Ninja'd the Edit in before Chribba, you sly fox)

Anyway, the reason for the thread was that a promised Devblog (which IIRC was promised with a timeframe [silly, I know]) was being delayed.

Looking at it from the perspective of people who are keen on hearing about the issue and worked up over it, telling them Soon™ with no new timeline and a condescending "You've been waiting for a week+, so checking in is being impatient" is pretty clearly going to stir up trouble.

The better option as an ISD would have been to sit down, resist the urge to post, fire off a mail to the pertinent CCP, and either post "I sent X a mail about it, and hope to get a timeline or progress report/but they're on vacation/but they're dangling over lava in Dr. Evil's lair, and I'm sorry for the delay" or not posted anything until you get return correspondence with a progress report/timeline/link to devblog.

It's not the Match's fault the powderkeg explodes when you stick the match in, it's the powder.

EvE: Everyone vs Everyone

-RubyPorto