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Issues, Workarounds & Localization

 
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Installation Issues
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Jacoba Chakaid
Ministry of War
Amarr Empire
#1 - 2012-07-04 19:49:17 UTC
Brand new PC, no AV even installed yet (priorities Big smile)

Windows 7 64-bit
Intel Quad Core Processor 2.34ghz
8GB Ram
120 GB OCZ Vertex 3 SSD
Nvidia GeForce GTX 550 Ti
25mb internet
Open NAT on Cisco cable router.


Download the first EVE_Online_Installer_394018.exe
After a while it completes downloading and begins expanding, and ends with "Archive extraction failed: 3"
and a link download from http://community.eveonline.com/download/?fallback=1

Download EVE_Online_Installer_394018.exe
eveonline_394018_1of2.7z
eveonline_394018_2of2.7z

I run the .exe, gets maybe 80-90% in and ends with "Archive extraction failed: 3"

I deleted all the files everywhere, tried downloading again. Did this a couple times.

I go into the CCP folder, run the repair tool that is now there. It downloads a new version repair tool, reports that eve.exe is not in the folder, continue anyways? I click yes. If lists all kinds of missing files, and starts downloading a patch. Patch stops at 80.0%. I let it sit there for about 1/2 hour and no change. I have to use task manager to close out the repair tool.

I try running the tool again, stops at 80% again, have to task manager to close again.

I only have 80GB bandwidth for the month, trying to get this installed has used 21GB and its only the 4th.

Seeing this was going no where, and was going to use up all my bandwidth for the month trying to fix it the "CCP" way, I tor open my old PC, grabbed the drive and stuck it into my new PC, copied the CCP folder over my existing CCP folder, and Viola, I'm back in game.

That's just messed up, horrible way of having to install a game.
Aadris
Science and Trade Institute
Caldari State
#2 - 2012-07-04 20:55:12 UTC
Exact same problem here. Can't install on a new Windows 7 64bit PC. I've tried downloading the packages manually and it seems the second one (2of2) is corrupt and won't open with 7zip or the installer no matter how many times I download.
Hurricane Ivan
Doomheim
#3 - 2012-07-05 00:12:55 UTC
Running into this issue as well.
Rezard
Fornax Chemica
Zaibatsu Mercantile
#4 - 2012-07-05 04:51:03 UTC
Bumping this because I have the exact same problem and no feedback yet.
Exodus 4D
Ministry of War
Amarr Empire
#5 - 2012-07-05 05:04:17 UTC
Same here! *bump*

PATHFINDER the next generation mapping tool for EVE ONLINE

> "Open Source", Free, Join Now
Rezard
Fornax Chemica
Zaibatsu Mercantile
#6 - 2012-07-05 05:24:57 UTC
Since the CCP's are not responding I'll try this, you people that have better bandwidth perhaps can try it faster than me:

I found the offline installers for the patch before current.

These are the links:

http://cdn1.eveonline.com/392804/eveonline_392804_1of2.7z
http://cdn1.eveonline.com/392804/eveonline_392804_2of2.7z
http://content.eveonline.com/392804/EVE_Online_Installer_392804.exe

Once installed I'll try to run the manual patch to current wich is:

http://content.eveonline.com/394018/EVE_Online_392804-394018_win.zip

Of course, it involves downloading all over again... but given the current situation I think it's worth a try.

Hope it helps.

I have a POS going down and I need to log in ._.
Exodus 4D
Ministry of War
Amarr Empire
#7 - 2012-07-05 05:36:43 UTC
I don´t think that helps. I've already tried. Secont *.7z is still corrupt.... no chancse.

PATHFINDER the next generation mapping tool for EVE ONLINE

> "Open Source", Free, Join Now
Rezard
Fornax Chemica
Zaibatsu Mercantile
#8 - 2012-07-05 07:16:02 UTC
Hope CCP responds soon then :(
Jacoba Chakaid
Ministry of War
Amarr Empire
#9 - 2012-07-05 12:57:03 UTC
There is no CCP response, but I have noted that they updated the download links recently.

http://community.eveonline.com/download/?fallback=1

EVE_Online_Installer_394353.exe
eveonline_394353_1of2.7z
eveonline_394353_2of2.7z

The above are the new file names, ensure that's what you're seeing when you mouseover.
Exodus 4D
Ministry of War
Amarr Empire
#10 - 2012-07-05 14:04:19 UTC  |  Edited by: Exodus 4D
I have loaded the files. Can open them with 7-Zip now -> improvement Big smile

- Now i got an error when trying starting launcher.exe or eve.exe
- starting repair tool -> 10minutes patching and downloading.....
- still get Errors when starting launcher "See the logfile D:\EVE\launcher.exe.log"

Complete new Win 7 x64 Installation....

launcher.exe.log:

http://s1.directupload.net/images/120705/v7zidfe8.jpg

Edit1:
- System restart
- start repair.exe once more (short downloading and patching period 20sec)
- Now Launcher starts :) -> http://s14.directupload.net/images/120705/i9zvp3pl.jpg (working)

Edit2:
- after 5min waiting get new error: http://s1.directupload.net/images/120705/6dfg5gcn.jpg
- cant start launcher.exe or eve.exe - nothing happens...
- new system restart
- start repair.exe http://s14.directupload.net/images/120705/muexgb3h.jpg (seems to be OK?!)
- try to start launcher or eve.exe-> nothing happend.... WHY????
- start repair.exe once more -> http://s14.directupload.net/images/120705/fdg3pcho.jpg (seems to be OK?!)
- try to start launcher or eve exe-> nothing happend.... WHY????

Edit3:
- no chance to get that client working :(
- I googled that Error in launcher.exe.log found some programmer having an equal Problem (same files, same Line numbers) Maybe that helps you CCP: http://stackoverflow.com/questions/3362698/pyaa-with-py2exe

PATHFINDER the next generation mapping tool for EVE ONLINE

> "Open Source", Free, Join Now
Rezard
Fornax Chemica
Zaibatsu Mercantile
#11 - 2012-07-05 18:20:29 UTC
Definitely will try that, is awesome hope you guys help but seeing zero response from CCP also is very disturbing, I see they comment on the other treads but no this, so I guess we're on our own.

Will try to help with feedback after trying to install the new one, Win7 Ultimate 64x brand new.
Rezard
Fornax Chemica
Zaibatsu Mercantile
#12 - 2012-07-05 21:06:25 UTC
New installations are still corrupted, anyone had any luck with the petition system?
Jacoba Chakaid
Ministry of War
Amarr Empire
#13 - 2012-07-05 22:45:55 UTC
i know this is going to sound goofy, but i looked at a couple of the errors screenshots, few things came to mind.

1. turn of UAC and restart the PC. Once restarted, try to launch again. I noted some cmd scripts that try running in the background that could hiccup on UAC.
2. Double check that C:\program files (x86)\ccp\eve\bin\exefile.exe was properly given access through windows firewall. I had to manually make the entry both TCP and UDP.
3. Right click on the launcher.exe and select run as administrator. Should carry the admin priv to the repair tool, but if not, you can also try running the repair tool as admin.
4. restart the computer in safemode with networking (F8 at startup) , try running the launcher or repair.

some of the reason for the above crap is the installer app may not be giving itself appropriate installation permission to write in the program files folder, something windows gets itchy about.
I know some other mmos found a way of bypassing this hiccup system, if it encountered a permissions based error, it would install into the C:\Users\Public\ Public Games folder.
Rezard
Fornax Chemica
Zaibatsu Mercantile
#14 - 2012-07-06 03:13:39 UTC
Downloaded it via steam, seemed to resolve the problem with the CCP Installer, I'm just waiting it to finish and I'll edit the post after seeing if it works :)