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Server Crash
Author
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Eto Tekai
Imperial Academy
Amarr Empire
#1 - 2011-10-08 14:55:24 UTC
Hello, This is the first time the server has crashed while I was ratting.

Will the server be reverted? I was mid combat in a c3 anom with 2 battleships and a T3 cruiser.

Will there be reimbursement? Loosing all 3 ships will ruin me and take all the work i've put into the game since I came back 2 months ago.
Callduron
Dreddit
Test Alliance Please Ignore
#2 - 2011-10-08 14:56:57 UTC
In space no one can hear you d/c.

I write http://stabbedup.blogspot.co.uk/

I post on reddit as /u/callduron.
Christine
Quantum Reaction.
#3 - 2011-10-08 14:57:07 UTC
What system were you in?
Deviana Sevidon
Jades Falcon Guards
#4 - 2011-10-08 14:57:52 UTC
When the server went down there is a good chance that your ships will be safe, but also all sites within your wormhole will have changed. Most likely your ships will ewarp to an empty spot in space.

....as if 10,058 Goon voices cried out and were suddenly silenced.
Athena Machina
Akadeimia Keipouron SVK
Apocalypse Now.
#5 - 2011-10-08 14:59:24 UTC
Eto Tekai wrote:
Hello, This is the first time the server has crashed while I was ratting.

Will the server be reverted? I was mid combat in a c3 anom with 2 battleships and a T3 cruiser.

Will there be reimbursement? Loosing all 3 ships will ruin me and take all the work i've put into the game since I came back 2 months ago.



I feel for you, bro.
Jessica McDaniel
State War Academy
Caldari State
#6 - 2011-10-08 14:59:32 UTC
Eto Tekai wrote:
Hello, This is the first time the server has crashed while I was ratting.

Will the server be reverted? I was mid combat in a c3 anom with 2 battleships and a T3 cruiser.

Will there be reimbursement? Loosing all 3 ships will ruin me and take all the work i've put into the game since I came back 2 months ago.



They should reimburse you for any ship losses due to the CCP electric generation hamster fleet warping into a bubble and getting smartbombed. Worry not they have placed an order for new hamsters.Idea
Hactar 42
House of Sins
Silent Nova
#7 - 2011-10-08 15:00:59 UTC
write a petition

crash-related losses usually get reimbursed
Airu Naari
Deep Core Mining Inc.
Caldari State
#8 - 2011-10-08 15:03:52 UTC
Hactar 42 is right. I even saw a DEV post regarding this issue where he stated that anyone who lost a ship should file a reimbursement petition.

Good luck!
Barakkus
#9 - 2011-10-08 15:07:32 UTC
Most of the time you will be fine when server is back up, usually end up e-warping regardless of being scrammed. I have yet to lose anything from a crash/unexpected downtime. They also usually rollback the last 5-10 minutes when something like this happens so don't worry.

If you do lose your ship they will reimburse, it may take a while to get your petition answered, just be patient.

http://youtu.be/yytbDZrw1jc
Abrazzar
Vardaugas Family
#10 - 2011-10-08 15:09:29 UTC
All your drones will be eaten. Your ships should be fine though as without the server running, it can't calculate the rats shooting you.

Sovereignty and Population

New Mining Mechanics
Ntrails
State War Academy
Caldari State
#11 - 2011-10-08 15:19:32 UTC
you can petition to get the drones back btw - In my experience CCP are genuinely pretty helpful about little things like that
Lord Ryan
True Xero
#12 - 2011-10-08 15:22:54 UTC
Sorry for your lose, but the logs show nothing. We understand you frustration.

Do not assume anything above this line was typed by me. Nerf the Truth, it's inconvenient.
Khun SP
Paramite Factories
#13 - 2011-10-08 16:19:45 UTC
You can always say you had an Estamel's Invulnerability Field.

It might work...
KaarBaak
Squirrel Team
#14 - 2011-10-08 16:21:05 UTC

Storage issues?

I have 17MB...can I help?

Dum Spiro Spero
Thomas Abernathy
Fusion Enterprises Ltd
Pandemic Horde
#15 - 2011-10-08 16:22:08 UTC
Eto Tekai wrote:
Hello, This is the first time the server has crashed while I was ratting.

Will the server be reverted? I was mid combat in a c3 anom with 2 battleships and a T3 cruiser.

Will there be reimbursement? Loosing all 3 ships will ruin me and take all the work i've put into the game since I came back 2 months ago.



Petition and pray....

"Fighting CCD since 2139"
Vandy ColdStone
Doomheim
#16 - 2011-10-08 16:22:14 UTC  |  Edited by: Vandy ColdStone
Eto Tekai wrote:
Hello, This is the first time the server has crashed while I was ratting.

Will the server be reverted? I was mid combat in a c3 anom with 2 battleships and a T3 cruiser.

Will there be reimbursement? Loosing all 3 ships will ruin me and take all the work i've put into the game since I came back 2 months ago.


Do not fly what you cannot afford to lose.

But since you clearly cannot afford the loss, I'd suggest prayer and petition, as stated above.
rofflesausage
State War Academy
Caldari State
#17 - 2011-10-08 16:22:57 UTC
When the server dies, it normally really *dies*.

It's different to a client side DC as the rats can't keep shooting at you....because the server is dead, thus can't calculate it. Chances are your ship will be fine.

If it's not though, there is normally no fuss with the GMs doing reimbursements with server crashes.
Master Kent'sslave
Alternative Royal Dynamics
Dracarys.
#18 - 2011-10-08 16:26:08 UTC
yup reply and and then just sit down for 3-4 weeks waiting their reply and then another 3-4 weeks negotiation and exalating the petitions and then you should have youre ship back
Konnrade
Nex quod Principatus
#19 - 2011-10-08 16:26:38 UTC  |  Edited by: Konnrade
The server went down totally, so it ceases simulating at that point.

As for the anom you're in: it's totally unknown if that anomaly will even exist anymore when the servers come back up. It's quite possible everything is going to be reverted to the last backup that was made seeing as how CCP managed to pork their hardware.

If you actually did lose a ship due to a server outage yes they will actually replace it without a fuss, assuming you explain well the reason it was lost. People joke about them being callous to ship replacement requests but they don't know wtf they're talking about. I've got a corpmate who twice has lost a ship to something that shouldn't have happened: once to a starbase turret aggression glitch and once to a server outage. Both times a GM replaced the ship with no further questions asked.

It does take a little while, though. A few days to process the petition.
Kayu ki
#20 - 2011-10-08 16:29:11 UTC
I wouldn't mind if the server actually came up again on time, or if they had just said it would be back in 3 hours instead of extending it hour by fking hour and wasting my time waiting. Evil
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