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huge lag issue when looting after new inventory system. please help

First post
Author
Mei ra'Zhault
Kimotoro Trading Company
#21 - 2012-06-28 06:54:40 UTC
I'm having this problem as well. Mac client, OS X 10.6.8, Intel processor. This issue only happens when opening containers in space, not while docked. The relevant log entries generated by opening containers are all along these lines: clicky

BleedingAngl wrote:
Video uploaded here . Chose to do raw file instead of allowing youtube to gimp the quality.

Painful to watch, isn't it?
BleedingAngl
Ministry of War
Amarr Empire
#22 - 2012-06-28 13:46:11 UTC
Mei ra'Zhault wrote:


BleedingAngl wrote:
Video uploaded here . Chose to do raw file instead of allowing youtube to gimp the quality.

Painful to watch, isn't it?


more painful to play

.

BleedingAngl
Ministry of War
Amarr Empire
#23 - 2012-06-28 14:12:17 UTC
After todays patch the looting does seem to be a lil more 'smoother' ie, it doesnt freeze the client, still a slight delay

.

CCP Optimal
C C P
C C P Alliance
#24 - 2012-06-28 16:03:07 UTC
I just found and fixed the issue, which was being caused by repeated unnecessary disk writes. It is quite possible that this issue may have been reduced with today's patch, but it should get much better once we deploy this fix. I can't promise the date at this point, but it's going to be early August at the very latest (we're being forced to take summer vacations would you believe!).

Until then, if the issue is plaguing you, it may help to defrag your HDD and leave disk read/write heavy operations such as video playback alone while looting. Alternatively, this could also be the best excuse you'll ever get to buy an SSD!

Thanks for all the videos/logs/feedback., it made my investigation quite easy Smile
Feylon
No.Mercy
Triumvirate.
#25 - 2012-06-28 20:48:11 UTC
CCP Optimal wrote:
I just found and fixed the issue, which was being caused by repeated unnecessary disk writes. It is quite possible that this issue may have been reduced with today's patch, but it should get much better once we deploy this fix. I can't promise the date at this point, but it's going to be early August at the very latest (we're being forced to take summer vacations would you believe!).

Until then, if the issue is plaguing you, it may help to defrag your HDD and leave disk read/write heavy operations such as video playback alone while looting. Alternatively, this could also be the best excuse you'll ever get to buy an SSD!

Thanks for all the videos/logs/feedback., it made my investigation quite easy Smile


I have the same issue since large 1.1 patch few days ago. And i am already using a SSD, and I will not wait till August for this beeing fixed, its horrible to loot and salvage :/
BleedingAngl
Ministry of War
Amarr Empire
#26 - 2012-06-28 22:29:49 UTC
meh the patch after the reboot sent it back to lagging...Problem still exists

.

nardaq
Orion Expeditions
#27 - 2012-06-28 22:51:55 UTC
CCP Optimal wrote:
[....]

Until then, if the issue is plaguing you, it may help to defrag your HDD and leave disk read/write heavy operations such as video playback alone while looting. Alternatively, this could also be the best excuse you'll ever get to buy an SSD!

Thanks for all the videos/logs/feedback., it made my investigation quite easy Smile

pardon?
what about cashing up in the memory? or with a delayed write or some kind?!

would be insane to use defrag every week because EVE is messing up the HD fragmentation

Bommel McMurdoc
The Scope
Gallente Federation
#28 - 2012-06-29 02:46:31 UTC
CCP Optimal wrote:
I just found and fixed the issue, which was being caused by repeated unnecessary disk writes. It is quite possible that this issue may have been reduced with today's patch, but it should get much better once we deploy this fix. I can't promise the date at this point, but it's going to be early August at the very latest (we're being forced to take summer vacations would you believe!).

Until then, if the issue is plaguing you, it may help to defrag your HDD and leave disk read/write heavy operations such as video playback alone while looting. Alternatively, this could also be the best excuse you'll ever get to buy an SSD!

Thanks for all the videos/logs/feedback., it made my investigation quite easy Smile


While I appreciate all the hard work CCP is doing, I must say, waiting a month for this issue to be resolved seems ridiculous. It's tantamount to having my systems administrator tell me "Yeah I know the patch I gave your linux programs made your computers do the "Hello Kitty" theme song when you boot up, I'll look into it next week after my vacation. But, until then, ENJOY! Ta-rah!"

But hey, I hope you enjoy your month long vacation Sir. Ugh
Far Niente
Sebiestor Tribe
Minmatar Republic
#29 - 2012-06-29 04:05:43 UTC
I have a better idea... Give us the old UI back no one likes this new POS.
BleedingAngl
Ministry of War
Amarr Empire
#30 - 2012-06-29 09:06:15 UTC
Far Niente wrote:
I have a better idea... Give us the old UI back no one likes this new POS.


or even a off button

.

Cartaphilius
Brotherhood of Sleep
#31 - 2012-06-29 19:11:29 UTC
CCP RubberBAND wrote:
Have passed this on to the programmer to have a look, thank you for the report. If anyone is experiencing the same issue please follow suit.

In addition to this, and I know this is a big ask, videos of this occurring would be much appreciated. I spoke to CCP Optimal about this and he would love to SEE this in action if possible. Thanks everyone again.


If this is a game code problem, why isn't everyone seeing this behaviour? And how can CCP Optimal NOT be seeing this?

Turn on the in-game FPS monitor and loot something. Guarantee you'll see an FPS drop during the loot action.
Cartaphilius
Brotherhood of Sleep
#32 - 2012-06-29 19:21:31 UTC
CCP Optimal wrote:
I just found and fixed the issue, which was being caused by repeated unnecessary disk writes. It is quite possible that this issue may have been reduced with today's patch, but it should get much better once we deploy this fix. I can't promise the date at this point, but it's going to be early August at the very latest (we're being forced to take summer vacations would you believe!).

Until then, if the issue is plaguing you, it may help to defrag your HDD and leave disk read/write heavy operations such as video playback alone while looting. Alternatively, this could also be the best excuse you'll ever get to buy an SSD!

Thanks for all the videos/logs/feedback., it made my investigation quite easy Smile


Is it really a good idea to dump an expansion on your player base and then go off on summer holiday? Especially given the history that you minimally test your code on SISI before pushing it onto TQ and then expect your player-base to find and test all those bugs you missed?
Diamonica Norya
Pro Synergy
#33 - 2012-06-30 00:37:11 UTC  |  Edited by: Diamonica Norya
FYI, Running 3 clients on 1 installation.

Inferno 1.1.1~1.1.2
Looting becames a problem where loading (shift-double click) wrecks contents in a new window will cause lag of 1~3 seconds for each additional can/wrecks opened.

The lag of 1~3 seconds then will also happen at "every single" occurrences when I press the Loot All button, seems something is wrong with the transfer of contents from one entity to another during this process.

Inferno 1.1.3
Seems to have solved the issue above, no extensive testing done, but I do not feel the lag

Inferno 1.1.5
The lag is back with this patch, so issue still not resolved


My system is 2.5 years old, I can't get the log server working with multiple clients on 1 installation. It keeps crashing. Remember though, most of us here have not a single lag issue prior to Inferno expansion regardless of our system setups.

I already have Eve running on SSD, so the suggestion of defrag is not a good idea for me and does not apply, thus, the problem has still eluded you (CCP) and therefore I hope you find a solution for us ASAP, because the gaming experience is pretty horrid atm with all the un-anticipated lags popping up everywhere.

EDIT: I cannot speak for everyone, but I believe the majority here will agree with this is what we're experiencing (sorry, don't like frapping)

This is what the FPS graph is showing the issue (you may have already seen it) with interval 1 on, steady at 60FPS normally

--- --- --- --- --- --- ( < == normal FPS up in the sixties or hundreds depend on setting)
 --- --- --- --- --- ( < == where you get abysmal FPS drop every time you press loot or opens up a wreck)

Fill in the gaps with imaginary vertical lines and you see my poor attempt to make a graph (yay, everybody loves graphs)
BleedingAngl
Ministry of War
Amarr Empire
#34 - 2012-06-30 00:47:05 UTC
Diamonica Norya wrote:

My system is 2.5 years old, I can't get the log server working with multiple clients on 1 installation. It keeps crashing. Remember though, most of us here have not a single lag issue prior to Inferno expansion regardless of our system setups.

.


had the same problem with the logserver had to log the other clients on first, run the logserver then run the client i wanted logging.

.

Diamonica Norya
Pro Synergy
#35 - 2012-06-30 00:59:15 UTC
Cartaphilius wrote:
CCP Optimal wrote:
I just found and fixed the issue, which was being caused by repeated unnecessary disk writes. It is quite possible that this issue may have been reduced with today's patch, but it should get much better once we deploy this fix. I can't promise the date at this point, but it's going to be early August at the very latest (we're being forced to take summer vacations would you believe!).

Until then, if the issue is plaguing you, it may help to defrag your HDD and leave disk read/write heavy operations such as video playback alone while looting. Alternatively, this could also be the best excuse you'll ever get to buy an SSD!

Thanks for all the videos/logs/feedback., it made my investigation quite easy Smile


Is it really a good idea to dump an expansion on your player base and then go off on summer holiday? Especially given the history that you minimally test your code on SISI before pushing it onto TQ and then expect your player-base to find and test all those bugs you missed?


Off Topic:
In the culture where I worked before, it's not uncommon when the company asked people to take forced vacation, what's common is that after the forced vacation, they asked those very ppl to not having to come back and redundant them straight away.

On Topic:
Anyway, this issue is very much hurting the bearz community who do missions + looting/salvaging for a living (and enjoyments perhaps) which I suspect is a rather significant portion of the Eve playerbase (say...15% ~ 20%? just guessing), you are making the game unplayable for us for whatever reason (yes, my wife doesn't bother logging in since Inferno saves from just updating skill queues, most of her activities has been severely disrupted and game deem unplayable). I hope you (CCP) is not telling us here that we're here to endure at least another 1~2 months of no real fun gameplay (yes yes, I have done other things such as exploration, but I don't always have time to play and HiSec L4 is a very relaxed way for me to kill the limited leasure time I have while keeps a steady stream of game income to keep up with my in-game spendings).

I play Eve because it's supposed to be a game where I can do whatever I like when I wanted to, I do not like it when a certain play style is being forced or imposed on me because some features were changed or broken or deemed the only suitable way for the players to play from the service provider's own perspectives.

I sincerely hope you find the fixes for many of the problems induced by the latest expansion (IMHO, the worst post-expansion experience I've ever had since my almost 4 years of playing)
BleedingAngl
Ministry of War
Amarr Empire
#36 - 2012-06-30 01:06:54 UTC  |  Edited by: BleedingAngl
im not raging against the devs, the problems and decisions are more down to management than the actual coders. I just feel this should have been an optional feature seen as it didnt work properly on the test server, nor did it with the release vOv

Also its not just level 4's in highsec its to do with any type of looting, wether it be highsec or null. This also covers industrials / miners, people who do exploration. So affects a wide range of people... unless its just a lucky few that are affected

.

Tarryn Nightstorm
Hellstar Towing and Recovery
#37 - 2012-06-30 02:01:07 UTC
CCP RubberBAND wrote:
Have passed this on to the programmer to have a look, thank you for the report. If anyone is experiencing the same issue please follow suit.

In addition to this, and I know this is a big ask, videos of this occurring would be much appreciated. I spoke to CCP Optimal about this and he would love to SEE this in action if possible. Thanks everyone again.


Will do once I get on later, if the opportunity to loot a lot presents itself--people, it appears that you've got a severe memory-leak here that didn't exist before--like, 'sup with this?

Star Wars: the Old Republic may not be EVE. But I'll take the sound of dual blaster-pistols over "NURVV CLAOKING NAOW!!!11oneone!!" any day of the week.

Linolea Austrene
0.0 Massive Dynamic
Pandemic Horde
#38 - 2012-06-30 08:09:09 UTC
+1 to this issue. The looting is so painful as to be a major turnoff right now. Walking away from the issue for a month seems more than a tad disrespectful of the playerbase. What all the DEVs go on holiday at the same time? I mean really?
FoToR UA
Exploration of the Universe Team
#39 - 2012-06-30 11:11:38 UTC
I use SSD, but I have 0.5 sec delay with opening loot window and up to 1 sec delay after I press "Loot all". It looks like Inventory window updates all tabs in inventory and updates all icons from hard drive - which is not bad for my SSD vertex3 or 2500k processor, but awful texture updates for 9800GT videocard.

And proposition:
I use Shift Click on Fuel bay tab - and it always displayed in another window where ever I place it - very useful. Make the same option for Wreck and Cargo tabs. Then there will not be any updates in client for whole inventory after pressing "loot all", and it will be nicely resized to the place each capsuliers would like to see.
Ydnari
Estrale Frontiers
#40 - 2012-06-30 15:31:40 UTC
Still very slow http://www.youtube.com/watch?v=FanzgIn_3fM&feature=youtu.be

It freezes when you click an item, and salvaging a wreck with the wreck open does the same thing for every item in there; same as loot all.

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