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Issues, Workarounds & Localization

 
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display driver stopped working and recovered error.

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Mistress Lilu
Science and Trade Institute
Caldari State
#1 - 2012-06-24 21:52:00 UTC
I am having problems with my display driver when i undock or jump into another system using gate or cyno. I have updated all the drivers for laptop and vid card. Was wondering if anyone had this kind of problem and how they fixed it. I have my interval set to default, still problem, set it to 1 still problem.
please help.
Goon Sackz
Native Freshfood
Minmatar Republic
#2 - 2012-06-25 14:24:01 UTC
I have the same problem you have except on my laptop. After patching to 1.1 my desktop display driver just wont work at all.
Mistress Lilu
Science and Trade Institute
Caldari State
#3 - 2012-06-25 17:42:03 UTC
i am also having this problem on my laptop, and also on my desktop, although on my desktop it does not happen so many times as on my laptop.
Bruce McKenna
McKenna Shipyards
#4 - 2012-06-26 00:48:07 UTC  |  Edited by: Bruce McKenna
i5-540M, intel GPU, win7 Ult, intel driver 8.15.10.2622
Crucible would crash the display driver while undocking and when changing systems, but minimizing EVE would prevent it, so EVE was playable but broken.

With the Inferno 1.1 patch its started doing the same thing while loading EVE, and sometimes [amusingly EVE just crashed the driver while typing this] even when EVE is minimized.

Its extremely frustrating.
:(

edit: and while I don't remember specific ships, I do know that while in some ships it doesn't crash, leading me to believe its a specific texture or geometry issue. It happens when the loading bar is about halfway across, not at the beginning or end of the bar.
Mistress Lilu
Science and Trade Institute
Caldari State
#5 - 2012-06-26 01:58:35 UTC
with the most recent update, today, i am getting the same error when loading eve, it never did that before.
Now,
display error when jumping gates/cyno and docking and undocking
and today i also got the blue screen of death while flying a claymore in a fleet lol.
thanks cpp.
CCP Mephysto
C C P
C C P Alliance
#6 - 2012-06-26 10:04:37 UTC
I've forwarded this to the relevant people for investigation.
CCP Solomon
C C P
C C P Alliance
#7 - 2012-06-26 10:58:15 UTC  |  Edited by: CCP Solomon
Thank you all for raising this.

In order to correctly diagnose and fix display device issues, we need some additional information. This includes a DirectX Diagnostic Tool report from your computer and a detailed bug report:


  • Create a DXDiag file for your computer. To create this file go to the Microsoft support pages and follow the instructions.
  • Go to our bug reporting site and log in with your EVE account details.
  • Fill out the bug report form with as much detail relating to what you were doing at the time and how frequently you can reproduce the problem.
  • Please include "FAO: CCP Solomon" as part of your bug title, this will allow me to easily search.
  • Attach the DxDiag file you created in step 1.
  • Submit the bug report.


If you can respond here when you've submitted the report I can collect your DxDiag.

Thanks,
CCP Solomon.

CCP Solomon | Technical Producer | EVE Online @RoryAbbott
CCP Paradox
#8 - 2012-06-26 11:14:01 UTC
Just as an additional to CCP Solomon, if you create Bug Reports from within the game using the in game bug reporting tool, it will automatically upload a DxDiag as well as other useful information such as your Settings and recent log file.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician
Mistress Lilu
Science and Trade Institute
Caldari State
#9 - 2012-06-26 17:30:50 UTC
used the bug website, gave additional info and attached file.
Mistress Lilu
Science and Trade Institute
Caldari State
#10 - 2012-06-26 17:52:06 UTC
here is also the info from the blue screen

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88005844075
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062612-33290-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-60294-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Dealth Striker
Perkone
Caldari State
#11 - 2012-06-27 00:07:42 UTC
Mistress Lilu wrote:
I am having problems with my display driver when i undock or jump into another system using gate or cyno. I have updated all the drivers for laptop and vid card. Was wondering if anyone had this kind of problem and how they fixed it. I have my interval set to default, still problem, set it to 1 still problem.
please help.



I have the same problem on my laptop. My drivers are update but from gathering information on the forums and the net, Eve has gone to a higher lvl requirement on graphic cards.
Striker Out!!
Cujoo Ell
Pandemic Horde Inc.
Pandemic Horde
#12 - 2012-06-27 10:31:59 UTC
It seems the same problem as this -> Intel Chip Problems AGAIN!

I can confirm that driver crashes and freezes are getting worse after last patch.. even if im using the old driver specified in that thread that used to help keeping things much smoother.. now with this problem + socket closed bug EVE is totall unplayable for me :(
Azmodan EG
Doomheim
#13 - 2012-06-27 12:03:42 UTC
I have the same problem with my desktop. First time it happends on Saturday (06.23.2012) and it happend yesterday 2 times.
I-7 950, ASUS X58 (Rampage III Extreme), 12 Gb RAM, GeForce GTX 680. Driver ver. 301.10
Other games run fine.
Silverfox861
Repercussus
#14 - 2012-06-29 15:58:31 UTC
Filled out bug report ingame.
Azmodan EG
Doomheim
#15 - 2012-06-30 06:51:14 UTC
Well, I set the game run as administrator, and I turn vsyn off (interval immediate) and it seems that the problem is gone for me. Hope it stay that way.
Dealth Striker
Perkone
Caldari State
#16 - 2012-06-30 16:07:53 UTC
Azmodan EG wrote:
Well, I set the game run as administrator, and I turn vsyn off (interval immediate) and it seems that the problem is gone for me. Hope it stay that way.



thank you - seems to be working better for me
Striker Out!!
Harkster
Caldari Provisions
Caldari State
#17 - 2012-07-01 02:59:09 UTC
Having the same issues here. Filled out a bug report.