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Issues, Workarounds & Localization

 
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Map hard locks system 9-10 times
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SweetPickles
Deep Core Mining Inc.
Caldari State
#1 - 2012-06-09 00:47:26 UTC
As subject states opening the star system map lock up my pc more times than not.... at my wits end and afraid to open the map now.

System Information
Time of this report: 6/8/2012, 19:41:29
Machine name: BOBOSAURUS
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Foxconn
System Model: BLOODRAGE
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~3.3GHz
Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
Page File: 2652MB used, 9615MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: AMD Radeon HD 7900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6798)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_0B001002&REV_00
Display Memory: 1764 MB
Dedicated Memory: 3049 MB
Shared Memory: 2811 MB
Current Mode: 2560 x 1600 (32 bit) (60Hz)
Monitor Name: Dell 3008WFP(Digital)
Monitor Model: unknown
Monitor Id: DEL4035
Native Mode: 2560 x 1600(p) (59.860Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 21:20:04, 1067520 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-24D8-11CF-D677-0A2BBEC2C535}
Vendor ID: 0x1002
Device ID: 0x6798
SubSys ID: 0x0B001002
Revision ID: 0x0000
Driver Strong Name: oem51.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:8.961.0.0:pci\ven_1002&dev_6798
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Barukor
Vitriolux
#2 - 2012-06-12 21:22:16 UTC
I've been having the same problem as well. Just came back to Eve after a 4 year break to try the game out again so I had a fresh install of the client on a newly built computer. Everything works fine ingame and can have 4 clients running at the same time with no issues whatsoever, but no matter what combination of Eve Graphics settings I try - opening the map will completely hard lock my computer requiring a reboot. Extremely frustrating.

System Information
Time of this report: 5/27/2012, 09:37:26
Machine name: JOE-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 04/10/12 19:10:07 Ver: 11.04
Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32744MB RAM
Page File: 4086MB used, 61400MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: AMD Radeon HD 7900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6798)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_79701545&REV_00
Display Memory: 2755 MB
Dedicated Memory: 3023 MB
Shared Memory: 3828 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Dell 2407WFP (Digital)
Monitor Model: DELL 2407WFP
Monitor Id: DELA017
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 22:20:04, 1067520 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-24D8-11CF-9172-7A59BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6798
SubSys ID: 0x79701545
Revision ID: 0x0000
Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:8.961.0.0:pci\ven_1002&dev_6798
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Bam Stroker
The Graduates
The Initiative.
#3 - 2012-06-13 04:42:22 UTC
Having the same problem. It started the moment I upgraded my graphics card from a Radeon 4870 to a Radeon 7870.

My box had run Eve (even running multiple clients) flawlessly for years. Then, immediately after installing a 7870 I began getting this crash whenever I opened the galaxy map. After a few days I was at my wits and and I removed the 7870 and went back to my 4870. The problem disappeared instantly.

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