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Issues, Workarounds & Localization

 
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[Dual Monitors] 3840x1080 Resolution

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Widow Cain
#1 - 2012-06-09 00:17:01 UTC
Wow you have made a lot of progress on dual monitors Attention

But one thing, for some reason the only dual monitor resolution being offered to me is 3840 x 1145 Cry

Both my monitors are 1980 x 1080 and so it should be 3840 x 1080.

My cards are dual (linked) GeForce GTX 460, the monitors are both Samsung SA550.

It is almost awesome!! Cool

OMG You are sooo pixel macho...
Widow Cain
#2 - 2012-06-10 17:00:16 UTC
I know this is not just me or even just my vid card, can we get a response on this?

OMG You are sooo pixel macho...
Widow Cain
#3 - 2012-06-11 14:50:25 UTC
Its Monday, back to work you programmers Big smile

OMG You are sooo pixel macho...
CCP Paradox
#4 - 2012-06-11 15:32:49 UTC
I have no issue here setting up EVE with two 1920x1200 displays. What connections are they using? And can you please file a bug report from in game, so we receive the necessary information we need.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician
Widow Cain
#5 - 2012-06-12 00:18:50 UTC
The two cards are linked, so both monitors are plugged into the primary using HDMI. I'll do the ingame report as well.

Can I ask does it give you a choice for 3840x1080 or are you doing it some other way?

OMG You are sooo pixel macho...
Widow Cain
#6 - 2012-06-12 01:16:55 UTC
1080 high is my native resolution btw, I don't have 1200 as an option.

OMG You are sooo pixel macho...
CCP Paradox
#7 - 2012-06-12 11:03:33 UTC
Never have linked two monitors as one primary. Can you try two DVI cables attached to your 460? And also why you would link the two monitors as one HDMI solution? I'm taking a guess that this is the problem, how you have it set up. Let me know if it works, if this is the case then I will find out if it's Nvidia side or our side.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician
Widow Cain
#8 - 2012-06-12 14:35:18 UTC
You misunderstood there are 2 HDMI cables.

OMG You are sooo pixel macho...
CCP Paradox
#9 - 2012-06-12 15:56:00 UTC
That card has two dual-link DVI slots and a mini-HDMI slot. Are you linking both monitors from a HDMI cable, to the DVI slots via an adapter each?

CCP Paradox | EVE QA | Team Phenomenon

Space Magician
Zalasastra
Royal Amarr Institute
Amarr Empire
#10 - 2012-06-12 20:23:35 UTC  |  Edited by: Zalasastra
Just tried something on my computer at home.

when both monitors are aligned without any offset as far as windows is concerned I get the true 3840x1080

I went into windows' resolution options and offset one monitor downwards (where it should be anyways for my setup), and that altered the resolution eve was reporting to 3840x1154

it seems when you offset one monitor it registers from the top of the higher one to the bottom of the lower one.

is this your situation?
Widow Cain
#11 - 2012-06-12 23:59:17 UTC
CCP Paradox wrote:
That card has two dual-link DVI slots and a mini-HDMI slot. Are you linking both monitors from a HDMI cable, to the DVI slots via an adapter each?


Sorry I meant DVI, I didn't think we would get hung up two days on cables.

It is a standard Alienware Desktop Aurora R3.

OMG You are sooo pixel macho...
Widow Cain
#12 - 2012-06-13 00:04:03 UTC
Zalasastra wrote:
Just tried something on my computer at home.

when both monitors are aligned without any offset as far as windows is concerned I get the true 3840x1080

I went into windows' resolution options and offset one monitor downwards (where it should be anyways for my setup), and that altered the resolution eve was reporting to 3840x1154

it seems when you offset one monitor it registers from the top of the higher one to the bottom of the lower one.

is this your situation?


At first I was like Offsets? Downward?

I stared and that screen and I was like O M G you can drag those windows.

Lined them up and got my 1080 in EVE Big smile

Thank you so much!

OMG You are sooo pixel macho...
CCP Paradox
#13 - 2012-06-13 10:24:19 UTC
Aha. Looks like we *puts on sunglasses* crossed our wires Widow Cain.
And hats of to Zalasastra. Yes if they were misaligned, then that would have happened. Enjoy your real estate in monitors on EVE :)
Also, in the options, you can centre the camera so the ship isn't in the middle of your two screens. By default, you will probably have half a ship on each screen. If you change the camera alignment, you can have your ship on one, and windows on the other.
Fly safe.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician
Widow Cain
#14 - 2012-06-13 14:32:37 UTC
Thanks, I had read up on those options, that is what made me realize it should be working.

I found a few things that are still not supporting dual monitors:
1. The CQ, I got one butt cheek in one monitor and one in the other Blink
2. The signon screen is also not offset
3. The char selection screen works, but it chops up your logo
4. Sometimes the initial view is zoomed way in, like when you go to a planet view or the ship hanger
5. I couldn't zoom out far enough to get my whole Amarr frieghter on the one screen when ships are centered on the one screen

OMG You are sooo pixel macho...
Widow Cain
#15 - 2012-06-13 23:13:04 UTC
6. The ship spin counter is not centered on the ship and cannot be read

OMG You are sooo pixel macho...