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Seriously... am I being unreasonable or are CCP just being *****

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Hannott Thanos
Squadron 15
#41 - 2012-06-11 17:45:49 UTC
Heh, I found the logs that show what happened to his account

http://pastebin.com/nuBs8euu

while (CurrentSelectedTarget.Status == ShipStatus.Alive) {

     _myShip.FireAllGuns(CurrentSelectedTarget);

}
Darth Gustav
Sith Interstellar Tech Harvesting
#42 - 2012-06-11 17:46:29 UTC
Arkon Olacar wrote:
Sir13 wrote:
I've made countless updates to the petition and I've also requested if they can provide me with an update on the progress of my petition, all of which have been out right ignored.

[...]

Whenever I make a new petition asking for an update on my current petition they just tell me "Your petition is still active, please do not make more than one petition relating to the same problem, thanks"

So they ask you not to make more petitions on this issue... and you do so anyway? And you're surprised that they aren't dealing with the issue?

Put yourself in their shoes - would you rather solve a problem for a polite customer who made a single petition containing all the relevant information needed, or one that spammed you every few hours with a new update bugging you for a reply?

OP admits he is gumming up the works for GMs answering petitions.

Prior, OP complains petitions are taking too long.

OP shared his account, which is against the EULA. He wasn't happy with the results said sharing got him.

A ban would be too good for this guy.

He who trolls trolls best when he who is trolled trolls the troller. -Darth Gustav's Axiom
Alia Gon'die
Outer Ring Applied Logistics
#43 - 2012-06-11 17:46:30 UTC
Arkon Olacar wrote:
Sir13 wrote:
I've made countless updates to the petition and I've also requested if they can provide me with an update on the progress of my petition, all of which have been out right ignored.

[...]

Whenever I make a new petition asking for an update on my current petition they just tell me "Your petition is still active, please do not make more than one petition relating to the same problem, thanks"

So they ask you not to make more petitions on this issue... and you do so anyway? And you're surprised that they aren't dealing with the issue?

Put yourself in their shoes - would you rather solve a problem for a polite customer who made a single petition containing all the relevant information needed, or one that spammed you every few hours with a new update bugging you for a reply?


OP is unable to put himself in their shoes while remaining objective in his compromised emotional state.

Self-appointed forums hallway monitor Ask me about La Maison and what it means for you! http://bit.ly/LTW5gW These wardec rules are not in place for our protection. They're in place for yours.
GM Homonoia
Game Master Retirement Home
#44 - 2012-06-11 17:47:46 UTC
Hannott Thanos wrote:
Heh, I found the logs that show what happened to his account

http://pastebin.com/nuBs8euu


OMG! How did you get access to our logs?!

PS: That was a JOKE; for those that need it spelled out to them

Senior GM Homonoia | Info Group | Senior Game Master
Sir13
Tritanium Industries and Technology
Goonswarm Federation
#45 - 2012-06-11 17:49:33 UTC
Customer service does not work like that mate..... people have issues, people get frustrated and things go wrong. The end of the day when you provide a serivce, you have to accept that fact that there may be problems and people get angry for whatever reason.

Anyway I think the thread should be deleted or closed as I did not want to start a forum war....... I remember a civil rights person once said. "For them to hear your words they must first see your actions"

Me posting on this forum has probably done nothing, but there's a slight chance one of the GM's has opened up the petition and taken a quick look at it to see that it's still ongoing etc.

All I ever wanted was a reply from the senior GM who is now dealing with my petition to say "Hey, my name is Senior GM x and I am now dealing with your petition, as you can imagine this will take some time, thank you for being patient while we look into it"

Something of that nature would of been perfect.
Darth Gustav
Sith Interstellar Tech Harvesting
#46 - 2012-06-11 17:50:00 UTC
GM Homonoia wrote:
Hannott Thanos wrote:
Heh, I found the logs that show what happened to his account

http://pastebin.com/nuBs8euu


OMG! How did you get access to our logs?!

PS: That was a JOKE; for those that need it spelled out to them

Homonoia is my new favorite GM.

He who trolls trolls best when he who is trolled trolls the troller. -Darth Gustav's Axiom
Darth Gustav
Sith Interstellar Tech Harvesting
#47 - 2012-06-11 17:51:01 UTC
Sir13 wrote:
Customer service does not work like that mate..... people have issues, people get frustrated and things go wrong. The end of the day when you provide a serivce, you have to accept that fact that there may be problems and people get angry for whatever reason.

Anyway I think the thread should be deleted or closed as I did not want to start a forum war....... I remember a civil rights person once said. "For them to hear your words they must first see your actions"

Me posting on this forum has probably done nothing, but there's a slight chance one of the GM's has opened up the petition and taken a quick look at it to see that it's still ongoing etc.

All I ever wanted was a reply from the senior GM who is now dealing with my petition to say "Hey, my name is Senior GM x and I am now dealing with your petition, as you can imagine this will take some time, thank you for being patient while we look into it"

Something of that nature would of been perfect.

I like how now that his face is in the mud he wants to take the high road.

I hope this thread stays around for days. Also: Bump.

He who trolls trolls best when he who is trolled trolls the troller. -Darth Gustav's Axiom
Azami Nevinyrall
172.0.0.1
#48 - 2012-06-11 17:52:29 UTC
GM Homonoia wrote:
Hannott Thanos wrote:
Heh, I found the logs that show what happened to his account

http://pastebin.com/nuBs8euu


OMG! How did you get access to our logs?!

PS: That was a JOKE; for those that need it spelled out to them

+1

CCP Devs = The best Devs...

...
Muad 'dib
State War Academy
Caldari State
#49 - 2012-06-11 17:54:53 UTC
Azami Nevinyrall wrote:
GM Homonoia wrote:
Hannott Thanos wrote:
Heh, I found the logs that show what happened to his account

http://pastebin.com/nuBs8euu


OMG! How did you get access to our logs?!

PS: That was a JOKE; for those that need it spelled out to them

+1

CCP Devs = The best Devs...


Hes a GM.

Time to joke rather than do job - slacking off work as intended.

Cosmic signature detected. . . . http://i.imgur.com/Z7NfIS6.jpg I got 99 likes, and this post aint one.
Rakshasa Taisab
Sane Industries Inc.
#50 - 2012-06-11 17:55:31 UTC
So how did the OP **** up?

Shared account details or failed RMT character sale? Please inform us, the schadenfreude is too great to resist....

Nyan
Shameless Avenger
Can Preachers of Kador
#51 - 2012-06-11 17:56:14 UTC
I'll make some popcorn for this one.

oh. and... TL'dr

"This is the Ninja. He will scan you down; he will salvage your wrecks and there shall be no aggro"
Alia Gon'die
Outer Ring Applied Logistics
#52 - 2012-06-11 17:57:50 UTC
I like how the OP just compared his customer service issue with the civil rights struggle.

Self-appointed forums hallway monitor Ask me about La Maison and what it means for you! http://bit.ly/LTW5gW These wardec rules are not in place for our protection. They're in place for yours.
Hannott Thanos
Squadron 15
#53 - 2012-06-11 18:26:43 UTC
GM Homonoia wrote:
Hannott Thanos wrote:
Heh, I found the logs that show what happened to his account

http://pastebin.com/nuBs8euu


OMG! How did you get access to our logs?!

PS: That was a JOKE; for those that need it spelled out to them

I know someone who knows someone with Criminal Connections V.
Can't say more, or you know what must be done

while (CurrentSelectedTarget.Status == ShipStatus.Alive) {

     _myShip.FireAllGuns(CurrentSelectedTarget);

}
Darth Gustav
Sith Interstellar Tech Harvesting
#54 - 2012-06-11 18:31:05 UTC
Alia Gon'die wrote:
I like how the OP just compared his customer service issue with the civil rights struggle.

You mean that comparison isn't apt?

The oppressed minorities of the civil rights movement didn't loan out their minority to other entities just to have their minority sold by the obviously morally bakrupt lendee?

And now the minorities can't get the government to give them back their minority from people who paid good money to the lendee for said minority?

Damn, I thought I could get a free history lesson out of this.

OP I demand that you say something that is historically relevant to make up for your fail!

He who trolls trolls best when he who is trolled trolls the troller. -Darth Gustav's Axiom
Cutter Isaacson
DEDSEC SAN FRANCISCO
#55 - 2012-06-11 18:38:51 UTC
Sir13 wrote:
I'm being unreasonable



And there sir, is your answer.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.
Grath Telkin
Amok.
Goonswarm Federation
#56 - 2012-06-11 18:40:20 UTC
Sir13 wrote:
Customer service does not work like that mate..... people have issues, people get frustrated and things go wrong. The end of the day when you provide a serivce, you have to accept that fact that there may be problems and people get angry for whatever reason.


You're a god damn ******.


Here's what actually happened, regardless of what you say happened: You had your buddy change skills for you once while you were busy. No big deal I'd bet two thirds of the population of the game has done that. Later, since you didn't change your pw the guy you thought you could trust turned out to be less than trustworthy and now you've been boned.


Basically you broke a rule that CCP stopped really enforcing 3 years ago, and now you're suffering the consequences.


To top that off, this is exactly how customer service works, you throwing a hissy fit on the forums because you had to wait ELEVEN WHOLE FRICKIN DAYS is laughable, most situations like this take 30-60 days to sort out properly.

You got one answer, but decided that answer wasn't good enough and now you've had it escalated.

So now, you will sit and wait while what you asked for is done, and trust that if you make an ass of yourself while doing it that you will wait longer.

Malcanis - Without drone assign, the slowcat doctrine will wither and die.
Darth Gustav
Sith Interstellar Tech Harvesting
#57 - 2012-06-11 18:45:05 UTC
Grath Telkin wrote:
Sir13 wrote:
Customer service does not work like that mate..... people have issues, people get frustrated and things go wrong. The end of the day when you provide a serivce, you have to accept that fact that there may be problems and people get angry for whatever reason.


You're a god damn ******.


Here's what actually happened, regardless of what you say happened: You had your buddy change skills for you once while you were busy. No big deal I'd bet two thirds of the population of the game has done that. Later, since you didn't change your pw the guy you thought you could trust turned out to be less than trustworthy and now you've been boned.


Basically you broke a rule that CCP stopped really enforcing 3 years ago, and now you're suffering the consequences.


To top that off, this is exactly how customer service works, you throwing a hissy fit on the forums because you had to wait ELEVEN WHOLE FRICKIN DAYS is laughable, most situations like this take 30-60 days to sort out properly.

You got one answer, but decided that answer wasn't good enough and now you've had it escalated.

So now, you will sit and wait while what you asked for is done, and trust that if you make an ass of yourself while doing it that you will wait longer.

Let's not forget all the while he dramatically increased his odds of a resolution favorable to him by denouncing CCP's GMs!

It's like watching a trainwreck recorded with an ultra-high-speed camera!

I really can't look away. Plus I can't wait for more history lessons with Sir13 tbfh.

He who trolls trolls best when he who is trolled trolls the troller. -Darth Gustav's Axiom
THE L0CK
Denying You Access
#58 - 2012-06-11 18:48:03 UTC
aw snap ccp is sapping his civil rights!

Do you smell what the Lock's cooking?
Azami Nevinyrall
172.0.0.1
#59 - 2012-06-11 18:50:53 UTC
Darth Gustav wrote:
Plus I can't wait for more history lessons with Sir13 tbfh.

That's the ONLY reason why I'm still here...

...
Makkal Hanaya
Revenent Defence Corperation
#60 - 2012-06-11 18:51:35 UTC
When you give access to a game account to another individual, there are two things you must do first.

1) Make sure the password for that account is unique and not something you use anywhere else.
2) Accept that this person may ruin your account. This may be due to ignorance or malice.

Render unto Khanid the things which are Khanid's; and unto God the things that are God's.