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Way to man up Hilmar. Couldn't have been easy but I think you said your piece well this time. Hopefully this is the start of making EVE and CCP back into great things.

A genuine and sincere admittance of screw ups and losing touch is very refreshing to hear. Very impressive to hear. Definitely exactly what was needed to repair the company to customer relationships. Good ****.

To Hilmar Rock on, never lost faith

To everyone else, go play

becuase of this tosser (Hilmar) i can no longer with a adsl connection and a top teir machine run 2 clients at the same time as of CQ so in order to run both clients i have 2 option spend another 5,500 AUD on another pc and dual box which i doubt will work as i believe from investigating the problem it is bandwidth not, alt tabbing causing the problem or i spend 80 AUD a month on ADSL 2 which i dont know yet if it will fix my problem of only being able to have 1 client logged on at a time. Dec will let know and if i still cant run 2 clients on my top tier PC,if i cant then i will stop paying for eve and that pisses me as i have invested my time and a lot of it since jan 2007 in this game never had any problems running 2 clients on same machine until CQ so Hienz get a ******* a education or STFU.

my above quote still applies to Hilmar you wanna do good for eve resign effective 3 months ago and as talk in the past shows from CCP, TALK IS VERY CHEAP,

I AM NOT GETTING MY 260+ AUD worth out of eve at the mo and i am very pissed opf about it

Thank you CCP Hilmar. Thank you for being so frank about your experiences and shortcomings, and your realizations. Turns out you are human after all :)

Apology accepted and appreciated. Now please get to work and back it up with actions.

I feel more hopeful about the future of EVE, but you're in some tough competition for my subscription dollars this coming year.

These words go a long way to restoring faith in the future of EVE. Actions will, of course, go the distance to keep it.

That being said, please, please listen to what the community is saying on the forums. I believe that to maintain a loyal player-base CCP will have to address many pre-existing issues with game-play before investing more time and energy into new 'shiny' elements that are clearly more geared to snagging new players.

Incarna, Dust and other CCP initiatives within EVE are fun and interesting, but simple things like clunky interfaces, boring and repetitions missions, broken Faction Warfare, broken COSMOS and the cluster**** that is modern-day lo-sec really need some serious looking after.

I am afraid that so much time will be invested into integrating DUST with EVE that EVE will suffer as a game. Some serious yet mundane fixes should be looked at and looked at hard.

EVE is a terrific game, but some parts of it are clearly stuck in 2005 and no matter how much DUST and Incarna might polish up parts of it and make it seem 'new' again, those parts will, in the end, drag the whole thing down.

Wow, I am impressed. Thank you and good luck.

This is evidence that you still have no idea what your doing lets break these down.

Hybrid weapons balancing (okay fine done know don't really care. Fix it.)

Factional warfare (Ummm did people ever do this? Seriously? Rly? Gonna waste more time on it?)

Assault ships (Okay.............)

Capital ship balancing (Ahh this is where you nurf super caps online because everyone has them so they need to be nurfed. Removing their value vs investment and removing the desire to achieve your end game.)

New T2 modules (See T2 section below)

Starbase logistics management (This is code for? Is this the ramp up and make your Jump Freighters juicier targets by having to lock on to their cyno's trick? Yes that's right make it even easier to loss the stuff people have worked towards. That sounds like a winner to the gaming masses coming from other games.)

New EWAR-Drones (STOP WITH NEW STUFF. The new stuff you've introduced over the past few years is what has made the game get worse and worse with every expansion since 07. But yep keep working on new stuff nobody needs. Same old CCP)

T2 Rigs manufacturing (And this is broken now how? It wasn't a year ago when I last stopped playing. Haven't looked at it in the two weeks been back. How have you screwed it up in the last year? Or is this another not broke but we need to tinker with it to break it?)

Ship spinning (So your programmers are unable to put something back in that they had for 8 or so years working fine? You need to wait months to put this back in? Did they loose the original or did they copy and past over it? Or does the developer that wrote the spinning ships environment no longer work there so you all have to go back to school to learn how to rotate a 3D object?)

New font (When there's so much game play and objectives broken and allocating more resources to fix these problems and you working on changing fonts? Rly? Like Rly?)

More captains quarters (You still don't have spinning ships back. You openly admit that your CQ was a problem and your dedicating resources to put more in?)

Time dilation (Okay we've all experienced fleet fights this has already been in the game for at least 6 years just through server performance you are not actually spending time on writing code to do this? Okay yeah that was a little sarcastic, Not much just a little. But that would have been nice 5-6 years ago.)

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Anyways here's a list of problems that you need to be fixing

Capital ships (Address the issues that the community has brought up with capital ships and power blocks. I just came back after a year out of game so am not personally up to speed on all the particulars but this needs to be on your desk every day period. While at the same time that fix needs to not make them nurfed to the point as to negate the desire to fly or build them at all. For many flying a super is an end game ambition. If investment vs potential fun and risk of loss is not there you've effectively destroyed your end game. Why play to play a game if you don't have a goal to work towards. Ask yourself why play the game.)

Nullsec (Failure: Constellation sov. Failure: current sov system. It was kind of okay when came back last year. 0.0 was a chore trying to defend all these stations that nobody really wants other then to have just so someone else your not friends with can't have them. The proliferation of stations spawned from the incompetent design teams constellation sov idea and really screwed up 0.0 geography. Not to mention that at least you could get a small piece of 0.0 some place and build it up. Now you have the extra maintenance of maintaining all these station systems and don't even get the benefits from it. Again more work with no or little reward. 2nd hand information so may be wrong but heard the Mittani stated we have the caps to just go any take whatever we want from whomever we want. But nobody has anything worth taking. That's a major problem in a game if your main desirable space being Nullsec and people just plain don't want it.)

Production (T2 BPOs. Again last time I looked to buy a T2 BPO off someone you'd basically be giving up all the profits if you were to produce that item 24/7 for the next not kidding 5 years.................. Rly? So if you are a new player entering the game your are in effect locked out of a major part of production. Invention is a joke. Plain and simple. No really. Start up some method of making new T2 BPOs and make their distribution permanent or remove them and make everything invention. Those that have the money to just out right by the new ones will to try to hold the market. A steady stream of them need to be constantly being introduced. If a new player who is interested starts playing the game and realizes they have no chance to getting in to that area of production. It is another goal that just can not be achieved.)