Issues, Workarounds & Localization

Hey all,

I recently resumed playing EVE and wanted to make a few tweaks to my character. So, I went into the character creator, edited my character and returned to the game - everything was pretty routine. However, about 20 minutes into playing, (my portrait had been fine for the 1st 20), I realized that my pic was a bit off center, so I went to retake my portrait. When the character creator loaded up, my character no longer had his slightly tanned skin, but looked like he had spent about 10 days in a tanning booth. I know this must be the skin tone error that had been hinted to by a few other people, but the most recent patch did not fix my character. I'd really like to have this issue resolved, especially since it's so simple.

Please help!

-Ambar

P.S. I sent a petition a few days ago, but I still haven't gotten a response.

Customer Support replied to your petition 2012.06.08 @ 00:39 and flagged it for a re-sculpt, which I assume you did since the character was then re-rendered 2012.06.08 @ 04:15. So all is good?

Is there any need to use language like that? If you have a question for me (or us) please state it at least so I can understand it, and it would be nice if you would be polite.

Nothing about the Unified Inventory, but rather very inapproriate language with racial and homophobic slur and rudeness.
If it had just been complaining about the inventory I would have asked him to take it somewhere else, because it's not productive at all to be complaining about it in every thread you see a dev in.

Well, it's like sometimes people don't realize that we are just individuals, and we are of course not all working on the unified inventory. And to be honest, I get a little bit annoyed when threads where I'm trying to help people with something that has nothing to do with the inventory are taken over by inventory rant (not getting annoyed at you though because you weren't really ranting and this thread wasn't going places anyway).

There are threads where people can post their feedback, and we try to direct people to those threads because the people working on the inventory are reading them, and it's going to be hard for them to follow any random thread in case it has some inventory feedback.

Anyways, I should get annoyed at myself now because I'm ranting and talking about the inventory in non-inventory thread

I assumed by your sig you were on the UI project. My appologies for the misunderstanding. I was feeling a little silly and half-kidding in my original reply. I wasn't trying to hijack the thread and appologize for knocking it off track.

Just do me a favor and tell any dev that you pass in the hall that IS working on the UI project that we are not happy with it. Thanks!

We have seen this misunderstanding crop up repeatedly. Even if CCP karkur and CCP Punkturis are by far the most active UI Developers on the forums and Twitter then it so happens that they were not and are not working on the Unified Inventory project. There are many other UI Developers on the EVE Project in addition to CCP karkur and CCP Punkturis: CCP Optimal, CCP Frellicus, CCP Colgate, and even CCP Snorlax if we include UI Rendering. Then there are UI Designers as well: CCP Arrow and CCP Sharq.

CCP Goliath and I (he's the QA Director, I'm the Software Director) are currently working on a dev blog to explain the development methodology we currently use on the EVE Project. The short version is that development is done in cross-functional teams that use scrum or kanban methodologies. Each game feature team typically has 2-4 programmers (DB, Server, Client and UI Developers), 1 tester and 2-3 designers. The art- and graphics-centric teams have different compositions. Each team works on particular features in each release cycle, with a release cycle typically being 2-4 months of development done in a series of 2 week sprints. Release cycles overlap, e.g., Crucible 1.5, Crucible 1.6, Escalation and Inferno were all ongoing at the same time in different sandboxes.

Therefore there is no "UI Team" from a development perspective. That being said, such a group does exist as a cross-team group of professionals for knowledge-sharing purposes / community of practice, but that group is not responsible for development activity, rather the teams are.

Glad to hear you got your issue sorted out Ambarenya. Since it's resolved I don't feel too bad about responding to CCP Explorer here. Again sorry about the thread derail earlier. It's just not something I do and I feel bad about it.

CCP Explorer,
Thanks for the clarification. When I said "UI project" I meant Unified Inventory not User Interface. I've had the terrible Unified Inventory treeview thing beating me all about the head and shoulders for the past two weeks and now I'm seeing "UI = Unified Inventory" in my sleep.

I have a lot of organizational experience (especially in very large software projects, some far more complicated than Eve could ever be) and can tell by what you said that you guys have a bit of a case of the left hand not knowing what right hand is doing. I don't say this critically. It's just something that happens in huge development environments that involve human beings. Nearly every group I've ever taken charge of has this problem regardless of what system is in place to prevent it. A little focus goes a LONG way. It's the first thing I worked on with new groups and it never failed me. Barely controlled chaos is still chaos. If I may be so bold, I would suggest a bit more of a focused approach to major changes in the future.

As I said in the other thread I'm taking a break from Eve at this point. There is no use in me trying to play only to be frustrated out of my mind and have my pleas fall on deaf ears (if you're reading the other thread you know what I'm talking about) so this is probably my last post for a while at the least.

Thanks again for the clarification and I appologize for the misunderstanding.

My skin is not loading at all. My hair,bra,pants, and glass is all I see loading up. Please help.

You are the reason we have multi year old unfixed bugs. Don't ask for cosmetic crap to be added or fixed, lets focus on those features we are all paying for.