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Issues, Workarounds & Localization

 
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Ships and Items missing.
Author
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Captain Derek
Science and Trade Institute
Caldari State
#21 - 2012-06-04 00:45:44 UTC
Your the lucky one I guess.
Ganja Paxil
Carebearly Legal
#22 - 2012-06-04 21:14:33 UTC
WHERE ARE YOU CCP? Are these forums so you can let us "**** in the wind" about issues?

"In space, no one can hear your petition."

 I encourage no one to ever cancel a petition unless it was created in error. Maybe one day someone will look at the metrics and start recycling biomasses.
gr antina
Sebiestor Tribe
Minmatar Republic
#23 - 2012-06-07 08:01:53 UTC
Haven't logged on in a day or two to find myself with the same problem. The correct amount of items can be seen from the "Personal Assets" window, and when specific items are searched for I can also find them, but this just shouldn't be happening.Sad
Ganja Paxil
Carebearly Legal
#24 - 2012-06-07 17:56:42 UTC  |  Edited by: Ganja Paxil
Dear CCP,

I hope you are not waiting for me to cancel this still unresponded to petition. It is my sincere desire to be able to appropriately rate your response, so I will NOT be cancelling it.

Thank you

P.S. I encourage no one to ever cancel a petition unless it was created in error. Maybe one day someone will look at the metrics and start recycling biomasses.

 I encourage no one to ever cancel a petition unless it was created in error. Maybe one day someone will look at the metrics and start recycling biomasses.
Thaeric
Doomheim
#25 - 2012-06-07 23:07:14 UTC  |  Edited by: Thaeric
Having the same issue.

Literally can't do anything, no ships, no items, nothing.

Tried the work around through asset list with no luck.

*sigh*


edit - tried resetting cache, just in case. No luck.

Anyone else have any other thoughts?
Ogopogo Mu
O C C U P Y
#26 - 2012-06-08 07:10:54 UTC
Same problem, I logged in, received a courier delivery, saw the complete assets (remotely) in assets window and set up some orders using partial stacks. When I docked, I could see nothing but the delivered items and the remaining partial stacks from the orders I set up. I can find a ship in asset search but cannot make it active.
Fatbear
The Scope
Gallente Federation
#27 - 2012-06-08 08:05:33 UTC
Tagging in on this one. Logged in this morning to find everything I own completely missing, except the items from a courier contract a corp mate delivered.

What's bizarre is that while I was talking to my CEO trying to figure where my stuff went, even more items from the courier contract disappeared.
Fatbear
The Scope
Gallente Federation
#28 - 2012-06-08 08:24:51 UTC
Okay, so, after digging around on other forum posts and piecing things together I have a fix.



Step 1: Open Assets
Step 2: Search by a common letter, "t" or "a" or something, doesn't really matter
Step 3: This will show you all your stuff in the Asset Search window, but you won't be able to get at it still
Step 3a: Select EVERYTHING and create an Item Exchange Contract, set to Private and point it at yourself
Step 3b: You won't be able to complete the contract, it'll tell you all kinds of things like "this ship is insured" blah blah, just hit Cancel and it'll suddenly say the contract is complete.
Step 4: Try and accept the contract, it will of course say you can't.
Step 5: Delete the contract.

All your mods and items will be returned.

For ships however there's another step, as for me this didn't return any ships to my hangar.

Step 6: Open Assets again
Step 7: Search again
Step 8: Right click on any ship in the search results and "Make Active". If you're the same as me, no graphical change will take place (personally I logged in in a Hyperion, switched to a Drake, but ship spinning hangar still showed Hyperion).
Step 9: Undock
Step 10: Redock



This is what I did and all I owned was recovered.
Ganja Paxil
Carebearly Legal
#29 - 2012-06-08 09:59:50 UTC
Fatbear wrote:
Okay, so, after digging around on other forum posts and piecing things together I have a fix.



Step 1: Open Assets
Step 2: Search by a common letter, "t" or "a" or something, doesn't really matter
Step 3: This will show you all your stuff in the Asset Search window, but you won't be able to get at it still
Step 3a: Select EVERYTHING and create an Item Exchange Contract, set to Private and point it at yourself
Step 3b: You won't be able to complete the contract, it'll tell you all kinds of things like "this ship is insured" blah blah, just hit Cancel and it'll suddenly say the contract is complete.
Step 4: Try and accept the contract, it will of course say you can't.
Step 5: Delete the contract.

All your mods and items will be returned.

For ships however there's another step, as for me this didn't return any ships to my hangar.

Step 6: Open Assets again
Step 7: Search again
Step 8: Right click on any ship in the search results and "Make Active". If you're the same as me, no graphical change will take place (personally I logged in in a Hyperion, switched to a Drake, but ship spinning hangar still showed Hyperion).
Step 9: Undock
Step 10: Redock



This is what I did and all I owned was recovered.



Yep, thats how the EVE manual explains the new inventory system works. Amazing progress! So much easier to use!

 I encourage no one to ever cancel a petition unless it was created in error. Maybe one day someone will look at the metrics and start recycling biomasses.
Thaeric
Doomheim
#30 - 2012-06-08 18:56:12 UTC
Logged in today to find that the issue had resolved itself (unless a GM did something and didn't comment on my ticket)

I think everything is returned... but it's pretty difficult to be sure.
Ogopogo Mu
O C C U P Y
#31 - 2012-06-09 05:51:11 UTC
Thaeric wrote:
Logged in today to find that the issue had resolved itself (unless a GM did something and didn't comment on my ticket)

I think everything is returned... but it's pretty difficult to be sure.


Same... I had something similar happen to me before when I created a contract, game crashed and the items and contract were missing. Downtime seems to fix these issues, but it's not really helpful when you need to pull the ship out right away and it's gone.
Ganja Paxil
Carebearly Legal
#32 - 2012-06-11 17:19:45 UTC
Ogopogo Mu wrote:
Thaeric wrote:
Logged in today to find that the issue had resolved itself (unless a GM did something and didn't comment on my ticket)

I think everything is returned... but it's pretty difficult to be sure.


Same... I had something similar happen to me before when I created a contract, game crashed and the items and contract were missing. Downtime seems to fix these issues, but it's not really helpful when you need to pull the ship out right away and it's gone.



DT is way more effective at resolving any issue in EVE then the petition system. At least it responds once a day. Sometimes more. It also appears to read petitions as well as the GM team.

 I encourage no one to ever cancel a petition unless it was created in error. Maybe one day someone will look at the metrics and start recycling biomasses.
Kusum Fawn
Perkone
Caldari State
#33 - 2012-06-11 21:46:01 UTC
the other work around is to make a contract for all your things through the assets tab and cancel at the last step.

Its not possible to please all the people all the time, but it sure as hell is possible to Displease all the people, most of the time.
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