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Issues, Workarounds & Localization

 
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all items and ships vanished after patch

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DbjaBol
Caldari Provisions
Caldari State
#1 - 2012-06-05 12:18:02 UTC  |  Edited by: DbjaBol
today before patch all items and ship in the stations was there....
after patch i loged in and everything was vanished...
i already cleaned cache and reloged many times.
how to fix this?

edit: friend helped to fix this:
i found items in assets and made contract for my alt and then canceled contract

@Aethlyn thanks :)
Aethlyn
Brutor Tribe
Minmatar Republic
#2 - 2012-06-05 12:35:06 UTC
Check the asset window's search tab. Your items are still there, just invisible for whatever reason (if you suffer the same issue I had). Just wait for CCP to fix this or put your items in a contract (you can cancel it immediately; make it corp only or private to an alt/friend) to fix this.

Looking for more thoughts? Follow me on Twitter.
Madbuster73
State War Academy
Caldari State
#3 - 2012-06-05 16:53:23 UTC
I had the same problem twice now.

Thank you CCP for the Unified DISASTER windows....


btw: I want my rightclicking on ship to acces Dronebay back please......

its a PAIN in the *** to see what you have in Dronebay and to put in drones there atm..
Adaten TheGreat
Doomheim
#4 - 2012-06-05 19:09:07 UTC
same here,created a pettition
Adaten TheGreat
Doomheim
#5 - 2012-06-05 23:59:50 UTC
Aethlyn wrote:
Check the asset window's search tab. Your items are still there, just invisible for whatever reason (if you suffer the same issue I had). Just wait for CCP to fix this or put your items in a contract (you can cancel it immediately; make it corp only or private to an alt/friend) to fix this.



They arent in my assets, they're actually gone
Kali Mezuko
Artificial Stupidity
#6 - 2012-06-06 10:17:35 UTC
I've suffered from this today...

When you dock in a station you cannot see any items from either the Inventory or Personal Assets view, other than the ship you arrived in.

The Personal Assets view under the Solar System tab will list the correct number of items for that station, but just won't show them.

You can see them if you search for them using the Search tab, or bizarrely they reappear in the Personal Assets view if you undock.

The trick is to undock, then select all the items that have now magically appeared in the Personal Assets view and contract them to an alt (as suggested by Aethlyn). Then cancel the contract and your items will all be safely back in your hangar.

CCP you owe me 20K isk in contract fees! ;)
Madbuster73
State War Academy
Caldari State
#7 - 2012-06-06 10:49:24 UTC
This bug seems to happen when someone contracts you stuff and you accept it. after that only the stuff that was in the contract is there. all the rest you had in station is gone.......
CCP Sputnik
C C P
C C P Alliance
#8 - 2012-06-06 17:20:33 UTC
Madbuster73 wrote:
This bug seems to happen when someone contracts you stuff and you accept it. after that only the stuff that was in the contract is there. all the rest you had in station is gone.......


Could you update your bug report with this information? Having proper reproduction steps will help us fix the issue more quickly.

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Arras Denard
University of Caille
Gallente Federation
#9 - 2012-06-06 19:31:46 UTC
CCP Sputnik wrote:
Madbuster73 wrote:
This bug seems to happen when someone contracts you stuff and you accept it. after that only the stuff that was in the contract is there. all the rest you had in station is gone.......


Could you update your bug report with this information? Having proper reproduction steps will help us fix the issue more quickly.


This happened to me today. Someone fulfilled a contract for me and only those items are in my item hanger. I've lost all my ships and items in my hanger!!!
Nakkano
Microsoft Excel Club
#10 - 2012-06-06 20:57:26 UTC
oh man, best bug ever.


It's just happened to me. But I do see all my items when I go to "search" and enter a blank query.


I did have a large courier contract delivered to me before I logged on today, I dont know if that caused it.
Nakkano
Microsoft Excel Club
#11 - 2012-06-06 20:58:09 UTC
Arras Denard wrote:
CCP Sputnik wrote:
Madbuster73 wrote:
This bug seems to happen when someone contracts you stuff and you accept it. after that only the stuff that was in the contract is there. all the rest you had in station is gone.......


Could you update your bug report with this information? Having proper reproduction steps will help us fix the issue more quickly.


This happened to me today. Someone fulfilled a contract for me and only those items are in my item hanger. I've lost all my ships and items in my hanger!!!




I think it is related to the contract system looks like
Aethlyn
Brutor Tribe
Minmatar Republic
#12 - 2012-06-07 07:44:57 UTC
Madbuster73 wrote:
This bug seems to happen when someone contracts you stuff and you accept it. after that only the stuff that was in the contract is there. all the rest you had in station is gone.......

this would support my situation, however I issued 3 or 4 courier contracts since the introduction of the new windows and I've had the bug happen only once. Although thinking about it, it might have been the only contract completed while I've been offline.

Looking for more thoughts? Follow me on Twitter.
Arras Denard
University of Caille
Gallente Federation
#13 - 2012-06-07 21:43:05 UTC
Can we get an update on this problem CCP???