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EVE New Citizens Q&A

 
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IS CCP interested in feedback from new players?

First post
Author
Hammer Crendraven
Center for Advanced Studies
Gallente Federation
#41 - 2012-06-02 00:07:51 UTC
CCP Sisyphus wrote:
I am especially interested in the first 15 min- hour of gameplay!!!
Right now I'll be digging into whats been said in this thread, but keep that feedback flowing!!

We are very aware of the issues in the first minutes, and looking at ways to fix the "first impressions".


Well I am not new anymore. About 6 weeks old. My first observation at a few days old was to go to the forums to ask questions
and get answers but could not because new players are not allowed to post. That left a bad first impression for me about EVE right away.

However it forced me to research eve on my own. I spent some 30+ hours learning about eve on the internet and in the end I am better off for it than having a few questions answered in the forums early on. But if I were the kind of person that did not have the time to do that research then it most likely would have been the end of my eve career right then and there.
Bossy Lady
Vanishing Point.
The Initiative.
#42 - 2012-06-02 02:46:56 UTC
Django Returns wrote:
. But who knows, maybe some of the new players just do not get EVE. They do not understand how Eve is supposed to be played ;)


Pretty much, yes. We try and help them, but a lot really just don't get EVE.

The best way I can think of to express it is that EVE isn't a game.

Posting on this character because apparently some people get upset when they're asked difficult questions. M.

ReiAnn
Nova-Tek
#43 - 2012-06-02 02:57:17 UTC
Tutorials are a bit unpleasant, but the NPC corps needs a serious revisit. What motivation to the story do they provide. They are completely useless to new players, and old players just use them to harass others. There shouldn't be a pressure to join a player corp just to figure out the game.
Sugar Kyle
Middle Ground
#44 - 2012-06-02 04:06:32 UTC
I wonder if they can allow access immediately to just the new citizens Q&A? I understand the trollfest that is GD creates a need for things like the 3 day wait. I to wanted to post a few questions early and could not. Thankfully, the massive amount of Eve knowledge out there helped tide me over.

Member of CSM9 and CSM10.

Django Returns
Viziam
Amarr Empire
#45 - 2012-06-02 06:34:31 UTC
There seems to be plenty of feedback out there. Just an exampe: https://forums.eveonline.com/default.aspx?g=posts&t=53598
Most of the complains make sense. Since this thread is at least 5 months old, and no change was introduced, i do not believe that there will be any change at all. Changeresistance with hardener active at 100%.
Kopfy
#46 - 2012-06-02 13:30:31 UTC
I had an idea for the new player experience a few days ago and this looks like a good place to share.

We all know that our ascension into capsule demigods are sponsored by NPC corps, and it always surprised me that they never required anything in return for this, lore wise, very expensive endeavor.

My proposal is to take away all the tutorials in their present form and bake them into continuous epic arcs. Thees epic arcs would be specially designed for each of the starter professions you can choose during the creation of your character and approach the different parts of the game from different angles.

An Example.

A person chooses the state war academy as their starter location. In the state war academy the player wakes up in the CQ (if enabled), in the couch in front of the TV. On the TV is Aura explaining about the sponsorship, that your special, and welcomes you etc. Then your agent calls and you start the epic arc. When done talking to him/her aura helps you with controls etc.
Since you choose SWA the epic arc will show the market, hauling, fighting and scanning from a fighter/merc/pirate point of view.

All this is ofc optional since the goal in the end is to abandon your sponsor and "make your own way in the universe" but for new players this, i think, would be quite good.

In SWA the exploration tutorial would have you track down something using combat scanner probes and later also use core scanner probes to find something to kill and mention what the rest of the anoms are. While in Applied knowledge you would track down a grav site for mining and later a radar site for some blueprints (or data cores).

This may require the implementation of more starter professions so you can get the epic arc for your needs.

It is far from a finished idea and i hope that i at least have been able to make myself understood, if only a little.
Khanh'rhh
Sparkle Motion.
#47 - 2012-06-02 15:18:08 UTC  |  Edited by: Khanh'rhh
Django Returns wrote:
There seems to be plenty of feedback out there. Just an exampe: https://forums.eveonline.com/default.aspx?g=posts&t=53598
Most of the complains make sense. Since this thread is at least 5 months old, and no change was introduced, i do not believe that there will be any change at all. Changeresistance with hardener active at 100%.

We're not resistance to improvement, but we are resistant to someone coming in and saying the very fundamental principle of the game needs to change.

It would be like you starting world of tanks and then posting a feedback thread, saying the first 10 matches should be just you in a car driving around and enjoying the countryside, it's not going to happen. I know you don't see that yet, however.
Quote:
CHANGE NOTHING in lategame. I assume that is the core gameplay.
But in beginning you need a specific task, a specific motivation which results in determination to solve it. This is still a game and new players want to enjoy it and not focus their lives on it. Only if you know what your goal or destination are, you can walk or fly your way.

Get rid of the "lost in space" feeling

The above is what you said earlier. Understand there is no "early" "mid" or "lategame" in EvE or any concept thereof. It's not a themepark MMO (like Star Trek online) where you grind to level 20/80 and then start taking part in the end game content. You can do (within some reason) everything a 9 year veteran can do within your first month.

Some players join EvE and jump straight to nullsec and take part in massive fleet battles on their FIRST day of EvE, because they join a corporation/alliance that shows them how to get involved.

There's no leveling, there's no grind, it's just the sandbox and everyone is in the same box from the moment they first login.

"Do not touch anything unnecessarily. Beware of pretty girls in dance halls and parks who may be spies, as well as bicycles, revolvers, uniforms, arms, dead horses, and men lying on roads -- they are not there accidentally." -Soviet infantry manual,

gfldex
#48 - 2012-06-02 15:42:59 UTC
Khanh'rhh wrote:
The above is what you said earlier. Understand there is no "early" "mid" or "lategame" in EvE or any concept thereof.


I was in the middle of one of the biggest battles of that time (U-Q Stain vs. CA IIRC) just three weeks after I started to play. I could have been there earlier if there would have been a way back then to prove that I'm not on a trial account.

There are a few things that are out of reach for very new players. Most of the limits are self imposed tho. (By forgetting to bring the balls to do it.)

If you take all the sand out of the box, only the cat poo will remain.

Django Returns
Viziam
Amarr Empire
#49 - 2012-06-02 15:47:18 UTC
@Khanh'rhh, you are irrelePHant to this discussion. Talking to you is like talking with the pope from 15th century who belives that earth is the center of universe. You are just repeating and defending the way you know. You just got used to it.
But you are right about the 1 month and 9 years player.
Lets focus now on the first 15 minutes of EVE experience. Khanh'rhh do you think that anything should be updated or improved?

I like the idea from kopfy. U still get to do alle the tutorialmissions but presentation should be much more appealing to a player. If that scares some people, you can always include a big "BUTTON : OPT OUT" and do it your own way.
Khanh'rhh
Sparkle Motion.
#50 - 2012-06-02 16:52:33 UTC
You need to be clear, what I am "defending" here is the core concept of the game. Look, you can tell me 5000 different ways how you think the game shouldn't be a sandbox but you'll never get any traction on it because the game is DESIGNED to be a sandbox. It's like going into Pizza Hut and telling them they're a bad restaurant because they don't serve coq au van. If you don't want to play a game that is a sandbox with no clear direction, then don't PLAY one that is a sandbox with no clear direction.

The opening tutorials need a re-write and some logic changing in them (the manner in which it gives you a shield and then an armour rep at the same time and tells you to fit them is bad, etc) but there's really no way they can give you a "direction" in the game.

I'm just going to ask it again since you avoid it each time; make a clear suggestion besides telling us you don't like sandbox games.

"Do not touch anything unnecessarily. Beware of pretty girls in dance halls and parks who may be spies, as well as bicycles, revolvers, uniforms, arms, dead horses, and men lying on roads -- they are not there accidentally." -Soviet infantry manual,

Django Returns
Viziam
Amarr Empire
#51 - 2012-06-02 18:19:34 UTC
Nah man, i will stop for now wasting my time on trying to help to improve something, where it is so clear and obvious that new approaches and updates are not desired. The response is always the same: SANDBOX

Just lean back and enjoy the game for another 9 years.
Khanh'rhh
Sparkle Motion.
#52 - 2012-06-02 20:04:28 UTC  |  Edited by: Khanh'rhh
Django Returns wrote:
Just lean back and enjoy the game for another 9 years.

Will do Cool

I did say we weren't against updates and fixes to the system, why would anyone be against a better tutorial? I even went as far as to ask (three times) what your suggestion is, but you just seem to want to rage against people at this point so it doesn't seem very constructive.

"Do not touch anything unnecessarily. Beware of pretty girls in dance halls and parks who may be spies, as well as bicycles, revolvers, uniforms, arms, dead horses, and men lying on roads -- they are not there accidentally." -Soviet infantry manual,

DeMichael Crimson
Republic University
Minmatar Republic
#53 - 2012-06-03 14:52:31 UTC  |  Edited by: DeMichael Crimson
I haven't done the Tutorial or Career Agents for quite a while now but they are a lot better than they used to be. I hope you stick with the game, it gets a lot easier as you progress. The first month is probably the toughest.

That was a good idea you had about Aura being a Hologram image. Definitely would add a bit more immersion. As for having a bunch of different items in your Captains Quarters, well, you're just starting out so you really wouldn't have anything. The Aura NPE Tutorial should inform you of the basics and after completing it, direct you to the Career Agents.

As for the Exploration Career Agent, that's to get you familiarized with the various different Cosmic Signatures and working with the Scanning UI. In fact, all of the Career Agents should be set up to teach you and familiarize you with the various options pertaining to that Career. Each one gives you specific tasks to complete and if needed can be repeated through Eve Help (F12 Key) - Tutorials. Granted the Tutorial and the Career Agents may need some refinement so knowing which part was troublesome is definitely important. After completing the Career Agents, they should mention the Sisters Of Eve Epic Arc and inform you that you can now venture out into the Eve Universe and try your luck at the various Career options available.

The Level 1 SoE Epic Arc is designed to give you a vague idea on how large the Eve Universe is, which is actually quite large. It also introduces you to the different traits of the various factions / races in Eve, pertaining to a Role Playing aspect.

As for doing stuff with other players right from the start, you and your friends could have fleeted up for the missions and learned how to work together. There's usually someone in the NPC corp chat who could use help and if you're having problems understanding something, there's older players who can answer questions.

Anyway, there's a lot of different things to remember when first starting this game in order to just survive and the amount of information needed to retain for success is quite large. It definitely can't be gained within the first 15 minutes and you won't learn it all from the Career Agents either. I've been playing this game for 4 years and I still learn something new every day.

Might be a good idea for Aura to ask new players what type of Career path they would like to pursue and then direct the player to the appropriate Career Agent. Aura should definitely inform new players about how to gain info, such as looking in the Evelopedia, asking in corp chat, etc.

Anyway, guess I'll have to run the New Player Experience again with an alt character.


DMC
Kopfy
#54 - 2012-06-03 16:48:28 UTC
One thing making it easier for both new and old players would be the ability to share missions. To have to do every mission in the SoE arc twice because you're two doing the same missions is kind of bothersome.

Also if you were able to share the mission info, drag from journal to chat, it might be easier to help people who don't know what to do and don't trust you enough to fleet up.
DeBingJos
Sebiestor Tribe
Minmatar Republic
#55 - 2012-06-03 17:10:14 UTC
Kopfy wrote:
One thing making it easier for both new and old players would be the ability to share missions. To have to do every mission in the SoE arc twice because you're two doing the same missions is kind of bothersome.

Also if you were able to share the mission info, drag from journal to chat, it might be easier to help people who don't know what to do and don't trust you enough to fleet up.



You can already run missions together and you can also drag the journal entry to chat.

Ungi maðurinn þekkir reglurnar, en gamli maðurinn þekkir undantekningarnar. The young man knows the rules, but the old man knows the exceptions.

Kopfy
#56 - 2012-06-03 17:21:58 UTC  |  Edited by: Kopfy
DeBingJos wrote:
Kopfy wrote:
One thing making it easier for both new and old players would be the ability to share missions. To have to do every mission in the SoE arc twice because you're two doing the same missions is kind of bothersome.

Also if you were able to share the mission info, drag from journal to chat, it might be easier to help people who don't know what to do and don't trust you enough to fleet up.



You can already run missions together and you can also drag the journal entry to chat.


You play this game for 4 years but you never stop to learn new things. I'll have to try this.

edit. You can only link the missions if you're in a fleet, but when you're in a fleet you can link it to any channel. Doing the missions together isn't the same thing as sharing them. If you share a mission you both will have the same pocket, but this would probably need some scaling of the mission and therefore not as simple to do.
Khanh'rhh
Sparkle Motion.
#57 - 2012-06-03 17:29:31 UTC
DeBingJos wrote:
Kopfy wrote:
One thing making it easier for both new and old players would be the ability to share missions. To have to do every mission in the SoE arc twice because you're two doing the same missions is kind of bothersome.

Also if you were able to share the mission info, drag from journal to chat, it might be easier to help people who don't know what to do and don't trust you enough to fleet up.



You can already run missions together and you can also drag the journal entry to chat.

What he means, is he wants to do the SOE arc as a co-op thing and not essentially do it twice in tandem. Currently if 2 people did it together it would be 2 people doing the whole thing, whether they fleeted to run them or not.

Having the SOE arc as a "special case" where you could elect, say, to run it through as three people would be cool.

However, older players would exploit this by running it more regularly for the standings haul -- perhaps make it so the big standings hit doesn't land on subsequent run-throughs?

I like the idea, it does even more to encourage co-operation.

"Do not touch anything unnecessarily. Beware of pretty girls in dance halls and parks who may be spies, as well as bicycles, revolvers, uniforms, arms, dead horses, and men lying on roads -- they are not there accidentally." -Soviet infantry manual,

Flakey Foont
#58 - 2012-06-03 17:29:56 UTC
If you ask me they consider too much feedback from players arriving from the Skinner Box games.
Doc Kinsmith
Caldari Provisions
Caldari State
#59 - 2012-06-03 17:35:33 UTC
Django Returns wrote:
There is nothing wrong with reading if it suites a situation or a purpose. All adventure games from 1980 til 1996 were only playable if you read. The point here is that you got, what you expected a adventure game to be.

My 3 friends told me that they expected something else with playing EVE. You see some trialers, hear stories about huge posibilities and freedom in EVE, about players forming corperations and flying in fancy spaceships. Decisons matter in EVE.
Sorry, but what decisions? Do you mean my bad standing with the minmatar? To buy a laser with 9000m or 11250m range?

Tell me the big decision a player has to make within the first 2 weeks? The area of space where someone is going to fly with his/her ship. Amarr Homeworlds or maybe JITA? The big impact of choosing one npc corp over the other to get LP? Help a mining ship while it is beeing attacked? Sorry, i have not seen other ships flown by human beeings in my firist 2 weeks in EVE online. Taking and fullfilling a mission or canceling it? I already can her some ppl thinking: but you can go pvp, mine, missionrunning, trading, etc...

But never forget one thing: I am talking about very early game and since this game is about freedom and sandbox, i should not be forced to join immediately a player corp to experience all the beauty within EVE.


Once you started drinking the cool aid in EVE all the stuff i am talking here about will not concern you. Players in "midgame" or "lategame" will of course have their concerns about things that they have to deal every day. I just saw all that rageposts about new invenotry. But I LOVE the new inventory and i absolutly can not understand what they are talking about. But i would support them because they are not without reason raging.

I just assume, based on observation, that many players quit their trial phase VERY VERY early and do not get the chance to see the beauty of EVE. But who knows, maybe some of the new players just do not get EVE. They do not understand how Eve is supposed to be played ;)


I don't know what you expected, really. If you look at trailers for just about any game they're gonna show you the decked out toons fighting giant dragons, all of which is probably only available "late game". They're not going to show you the beginning zone, walking around as a naked noob trying to figure out which weapons and armor you use and which spells do what. They want to show you the best parts of the game, which are often the parts you have to work towards.

Eve is a niche game. It's not meant to an all-encompassing genre. It's part strategy, part mmorpg, part sandbox, part spreadsheet. It's a lot of different things to alot of different people. You like it or you don't.

There are plenty of us who made it past these "flaws" to see this game for it's possibilities. It's a big learning curve, but imho it's worth it.

As for being "forced" to join a corp, far from it. Like any game, joining a corp (or a guild) is beneficial in many ways, but not at all something you HAVE to do. If you want to be social, the easiest way is joining a corp, but it's entirely up to you. That's like complaining that you want to shoot missiles but you're "forced" to equip a missile launcher.

If you like the game, play it. Don't let what other people think or say about it change your feelings about it.

Good luck, and fly safe! o/
Django Returns
Viziam
Amarr Empire
#60 - 2012-06-03 20:45:55 UTC
I kinda like Internet and Spaceships.

just 3 threads from 1 typical day
https://forums.eveonline.com/default.aspx?g=posts&t=117227&find=unread
https://forums.eveonline.com/default.aspx?g=posts&m=1409155#post1409155
https://forums.eveonline.com/default.aspx?g=posts&t=117084&find=unread

I guess, they just dont get it. They failed to understand EVE?
Or maybe their Sandbox has more sand than other boxes? ^^ Those ppl somehow just do not understand all the beauty and all the possibilites you guys are talking about...

the solution is simple: In the first 1 or 2 weeks we need way mooooore boring manual/tutorial pages and boring tutorial mission and way mooooore stories from older players how this game is supposed to be played and how it rocks after you have figured it out.

@ Khanh'rhh bold move and nice try :)
You first tell me what you like about the first few minutes and missions in EVE. Go ahead, create a 15 mins alt and do some tutorial mission. Play the game as the most common average Joe.
And i will tell you exactly what i specifically dislike, why i dislike it and how i would improve it.