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'Service Unavailable' notifications when transferring a character

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CCP Navigator
C C P
C C P Alliance
#1 - 2012-05-29 12:35:47 UTC  |  Edited by: CCP Falcon
Some of you may have noticed that you get a 'Service Unavailable' notification when you attempt to transfer a character from one account to another. The message you receive indicates that the character in question has a skill in training and that he needs to stop it in order to transfer to the new account.

The team responsible for character transfers will be working on a new descriptive error message which will be deployed in early June.

If stopping the training does not work, then you should contact Customer Support where we can verify the issue.
fred flintst0ne1
Give No Quarter
#2 - 2012-05-29 13:51:15 UTC
first and cool thanks
Tahma
Deep Core Exploration
#3 - 2012-05-30 06:57:12 UTC
It will be good, If You will add additional post to "bazar rules":

You can't transfer more than one character to|from one account at the same time.
Pandorath
Sebiestor Tribe
Minmatar Republic
#4 - 2012-05-31 13:15:25 UTC
How about fixing the thing and making it automatic like it was before?

I'm sure your coders can do it.
Dagny Brinn
Room for Improvement
Good Sax
#5 - 2012-06-19 18:00:42 UTC
This issue is still germane.


I've attempted for the last 6 days to transfer a toon to a corpmate with absolutely no luck.


GM Cydonnia attempted to position the blame on the receiving account as not having an available open character slot and that was simply NOT TRUE. The receiving account had one open slot, so I believe that no real due diligence is being done and that CCP is hiding the truth with respect to character transfers.

All requirements have been met to the letter, payment will not go through either with Paypal or Mastercard even though I use both those sources regularly to pay my accounts game time.


I think theres more here than CCP is admitting to.



Send out the black helicopters.
Maciek Caldari
Ark logistics
#6 - 2012-06-21 05:08:43 UTC
Dagny Brinn wrote:
This issue is still germane.


I've attempted for the last 6 days to transfer a toon to a corpmate with absolutely no luck.


GM Cydonnia attempted to position the blame on the receiving account as not having an available open character slot and that was simply NOT TRUE. The receiving account had one open slot, so I believe that no real due diligence is being done and that CCP is hiding the truth with respect to character transfers.

All requirements have been met to the letter, payment will not go through either with Paypal or Mastercard even though I use both those sources regularly to pay my accounts game time.


I think theres more here than CCP is admitting to.



Send out the black helicopters.








OSHIIIIIiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii


Also last shitpost with this char
Officer Nyota Uhura
#7 - 2012-06-29 21:18:33 UTC
Dagny Brinn wrote:
I think theres more here than CCP is admitting to.

Confirming that I've had odd problems with payment, too.
Sedstr
#8 - 2012-09-02 12:43:12 UTC
This has been fixed, can this notification be archived?

...
General Altathamus
Mentally Assured Destruction
#9 - 2012-10-01 22:42:05 UTC
still not fixed... and no new ''descriptive error message'' .... its now october? :S
Travis Entrope
Nocturnal Damnation 2
#10 - 2012-11-03 18:58:03 UTC
The message I get is "Could not complete your order. Please try again later or contact customer support."

Tried 2 credit cards so thats not it. Checked for skill training, thats not it. Other guy has open slot so thats not it.

Sigh.
blugenneronero
Viziam
Amarr Empire
#11 - 2012-12-04 09:57:38 UTC
yeah was trying to trancfer a char last night and the seller had the same problems, we tried with credit canrd and also tried the PLEX option.

STILL NOT FIXED