EVE General Discussion

Every hour, over 300 posts are being created on the EVE Online forums. Every month, our players post over 9 million words, expressing their concerns, hopes, ideas and suggestions. This feedback is essential for the future of EVE Online, but it takes the right people to help communicate it to the developers — you.

The process of daily communication with our players is best entrusted to those who are far better versed in the intricacies of New Eden — the players themselves.

Who we are

Community Communications Liaisons (or CCL for short) are a group of ISD volunteers who are responsible for the official EVE Online forums along with the Community Team. The main goal of CCL is to support our community by keeping order on the forums and enhancing communication between CCP and the players.

What we do

First of all, CCL are volunteer moderators who help to maintain the EVE Online forums as a healthy venue for discussion. Additional information about this aspect of the program can be found in CCP Navigator's dev blog.

Second, the CCL team acts as a conduit between the EVE Online developers and the players. Our volunteers point out threads of interest to the Community team and, by extension, to the relevant developers. Our forums are an awfully big place, and it is very easy for important feedback to get lost. CCL strives to ensure this does not happen.

Last but not the least, CCL help their colleagues in the ISD STAR department to answer any questions that new players might have, and to run interesting projects for the community at large.

Why join CCL?

Simply put, the main reason to join ISD is the desire to make EVE a better place for everyone. All ISD volunteers graciously share their free time in order to assist in a variety of tasks that all go towards supporting and enriching the players experiences in the world of EVE. At the same time, there are certain benefits in place for volunteers to reward effort and dedication.

It is important to note that volunteers have little or no in-game abilities. They do not have access to the account information of players nor do they have the ability to create items in the game. They do not receive special items or equipment for their player characters. Their actions are closely monitored and they are not privy to information that is highly confidential.

How to apply

To apply for a position within ISD you need to be 18 or over and hold an active subscribed account in EVE Online for over 6 months. The CCL team members must be patient, diligent and be able to conduct their duties objectively and without bias. While all volunteers should be sufficiently fluent in English, we welcome German, Russian and Japanese speakers as CCL has individual sub-teams dedicated to working on our localized forums.

If you achieve these requirements then please fill out the online application.

I am just wondering if an ISD character is essentially anonymous.

I take it that all ISD members have to be anonymous keep people from pestering them in game.
How do you ISD members have time to actually play the game though, especially the poor sobs who have to fire answers in n00b chat with machine gun speed ?

Props to anyone who signs up.

I would, but then I would have to stop with my shenanigans, and I can't be doing that.

That is not necessarily the case. Each application is based on more than one warning and a few posts removed

You know what Navigator, that made my day

I'm afraid I would nerf my own posts... ;)

I hear you have to put in 6 hours per week. Sounds pretty easy if you ask me.

As soon as possible. There are several steps involved in the process in becoming a CCL, but roughly it is 2-4 weeks.

If I have applied once do I need to reapply?