These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
123Next pageLast page
 

Hard-to-close windows here forever?

First post First post
Author
Previous Topic Next Topic
Rascal deJascal
Aliastra
Gallente Federation
#1 - 2011-10-02 13:56:32 UTC
It has been difficult to get windows to promptly close or minimize for many months now, and I am wondering if this is how Eve will always be, or if a change will come with a future patch.

Click, the x button disappears, move cursor off window, it appears, you move mouse to the x and it disappears or works to close the window. Sometimes it can take several tries to close a window. Ctrl+w works fine, but why cant we simply click the x to close a window with any consistency?

If anyone CCP is interested in posting an answer, thank you in advance.
GM Karidor
Game Masters
C C P Alliance
#2 - 2011-10-02 14:27:38 UTC
The mouse moving randomly when you click the close button of a window appears odd. Does this mouse movement also happen on other occasions?

Also, do you play in Full Screen mode or one of the Windowed Modes, and does this happen across all modes?

GM Karidor | Senior Game Master
Rascal deJascal
Aliastra
Gallente Federation
#3 - 2011-10-03 01:57:40 UTC  |  Edited by: Rascal deJascal
The button appears and disappears, depending on where the mouse hovers. Quite often the x disappears just before you click, and you have to move the cursor around again to get it to re-appear. This was happening all the time a few patches back, then I thought it seemed ok but it still occurs. Others replied on the old forums with similar descriptions. Someone there said it was an animation of some kind, I just knew it was annoyingly inconsistent and hard to simply close a window.

I play windowed.
Toovhon
Oook. Oook.
#4 - 2011-10-03 02:24:24 UTC  |  Edited by: Toovhon
Even if this GM didn't seem to understand (he thought the mouse pointer was moving randomly on it's own?? Nooo!Read what the OP said!), this bug seems to have been solved in a recent patch (only after months of frustration on the part of players, of course) and the X to close windows no longer vanishes when I try to click it. This BTW had nothing to do with windowed or fullscreen mode - it happened everywhere. It was a result of the underlying UI framework changes introduced back in Incursion, and hopelessly inadequate testing.

Mid-2007 24" 2.8GHz iMac, 4GB RAM, ATI Radeon HD 2600 Pro 256MB VRAM, OS X 10.6.8
Spoofeydoo
Eternity INC.
Goonswarm Federation
#5 - 2011-10-03 03:56:33 UTC
I play full screen and I have the same problem closing windows.

I have a fruit cup and I'm not afraid to use it.
Asthariye
Angry Mustellid
#6 - 2011-10-04 13:20:49 UTC
Yes, that's definitely still happening. Not as frequent as it was right after the first Incarna patch, but it's still here, and it's really annoying. Click (or try to click) the x to close a window, the x disappears and the window does not close. If you move the cursor it usually reappears, failing that if you drag the window somewhere else it also reappears and you can try again. I usually actually manage to close a window on the third attempt.
GM Karidor
Game Masters
C C P Alliance
#7 - 2011-10-04 14:47:39 UTC
Rascal deJascal wrote:
...

Click, the x button disappears, move cursor off window, it appears, you move mouse to the x and it disappears or works to close the window.


My apologies, I indeed misread this bit as the mouse cursor moving off on it's own, which has been something that happened in the past when you set Windows to increase text and icons to 150 percent (and which has been fixed since), so I wanted to rule out that this potentially reappeared.

As for the close button disappearing, this would be normal for the mouse cursor leaving the window area, and only then (same for the minimize and pin button in the upper right). I personally have not experienced what you describe myself, so I'm basically in the dark on potential reasons. It could be some third party application catching the click and make the eve client think that the mouse is no longer on the window, so make sure that no other background programs are running. If you are using some software for your mouse (i.e. SetPoint for the Logitech ones), it might be worth checking the settings in there as well.

Having said that, all I can do at this point is to ask everyone who experiences this to bug report it, and let us know what systems and mice they are using. That way we can collect information and eventually find a pattern to this.

GM Karidor | Senior Game Master
Harold Tuphlos
The Dark Space Initiative
Scary Wormhole People
#8 - 2011-10-04 16:24:26 UTC  |  Edited by: Harold Tuphlos
I have noticed that closing windows had become much harder recently, and the disappearing x is part of it; part of the problem seems to be that nonactive/unfocused windows do not respond to mouse over. (edit: just checked and it seems to be fixed/working properly for me right now) Which isn't a bug so much as a feature that has accidental side effects. That likely is not much of an issue unless you use a black UI background on the Door, in which case borders are very hard to see as it is black on black on black.


partial fix: return ship spinning so I can see foreground vs. background. (I know its coming)
Bloodpetal
Tir Capital Management Group
#9 - 2011-10-04 16:50:45 UTC  |  Edited by: Bloodpetal
I've noticed if you CLICK for TOO LONG and move off the window it will not close the window. And it will bug out on repeated attempts on closing the X.

Do a fast click and stay on the x before you release.


I'll try and upload a FRAPS.

Where I am.
Bloodpetal
Tir Capital Management Group
#10 - 2011-10-04 16:56:25 UTC  |  Edited by: Bloodpetal
FRAPS can be found here :


http://www.youtube.com/watch?v=GvAKN5JATDA


Pay attention i hold the click down over the x for about 1 whole second or more before it bugs the interface out and you can't close it anymore. repeated attempts to x in the area will be impossible and simply collapse the window.

FIX :

Move off the X, come back to the x and click fast and release fast over the x without moving the mouse and it will close.

Where I am.
Newz Bie
Ministry of War
Amarr Empire
#11 - 2011-10-04 17:06:48 UTC
At the risk of getting flamed, is everyone's driver's up to date?

Issues like this are frequently driver issues.
Belatrix Ventox
Imperial Academy
Amarr Empire
#12 - 2011-10-04 17:09:57 UTC  |  Edited by: Belatrix Ventox
Does it on the mac too - so I doubt its a driver issue.

I also doubt its anything to do with external apps, this happened right after the UI was updated.

You go to click on the little x and it disappears, you then have to scroll off the window and back to activate it.
GM Karidor
Game Masters
C C P Alliance
#13 - 2011-10-04 17:59:25 UTC
Bloodpetal wrote:
I've noticed if you CLICK for TOO LONG and move off the window it will not close the window. And it will bug out on repeated attempts on closing the X.

Do a fast click and stay on the x before you release.


I'll try and upload a FRAPS.


That seems to be it. With clicking and holding down the mouse button too long I just managed to get that, too. You don't even need to move the mouse for it.

I guess the workaround for now would be "release the button faster after clicking" as already suggested by Bloodpetal in his second post.

GM Karidor | Senior Game Master
Robert Caldera
Caldera Trading and Investment
#14 - 2011-10-05 08:35:02 UTC
yeah, this button disapprearing is very annoying thing.
I'm having this constantly.
CCP Punkturis
C C P
C C P Alliance
#15 - 2011-10-05 15:14:29 UTC
Does this happen when you're in space and in station or just either one? Has anyone noticed?

♥ EVE Brogrammer ♥ Team Five 0 ♥ @CCP_Punkturis ♥
Bloodpetal
Tir Capital Management Group
#16 - 2011-10-05 15:52:59 UTC
CCP Punkturis wrote:
Does this happen when you're in space and in station or just either one? Has anyone noticed?


Just undocked, just for you to test this.


It happens in both.

Bear

Where I am.
CCP Punkturis
C C P
C C P Alliance
#17 - 2011-10-05 16:35:21 UTC
Bloodpetal wrote:
CCP Punkturis wrote:
Does this happen when you're in space and in station or just either one? Has anyone noticed?


Just undocked, just for you to test this.


It happens in both.

Bear


not your weird behaviour of holding in the button for a long time (because why would you do that! P) but the thing where it happens to people when they're just trying to close a window Big smile

♥ EVE Brogrammer ♥ Team Five 0 ♥ @CCP_Punkturis ♥
Bloodpetal
Tir Capital Management Group
#18 - 2011-10-05 17:11:00 UTC  |  Edited by: Bloodpetal
CCP Punkturis wrote:


not your weird behaviour of holding in the button for a long time (because why would you do that! P) but the thing where it happens to people when they're just trying to close a window Big smile



It doesn't happen to me often, but sometimes for some reason I will click and hold over the 'x' if i'm distracted for a moment, or if I catch a piece of information in a window that I noticed just before I went to close it. So I'll click, hold to not actually close the window... then release, and it gets bugged.

Or something similar just as I go to close the window i'll hold the click for longer than I intended.



To answer the intended question (I think) :

The window will bug in CQ or in Space if you hold the click down on the X. It doesn't seem to care where you are, it will bug the window out.

Where I am.
Svaste
The Scope
Gallente Federation
#19 - 2011-10-06 09:45:11 UTC  |  Edited by: Svaste
GM Karidor wrote:
Having said that, all I can do at this point is to ask everyone who experiences this to bug report it, and let us know what systems and mice they are using. That way we can collect information and eventually find a pattern to this.


This bug was reported by many including myself when it first appeared. On the old forums there was this thread with lots of people reporting the same issue. This still comes up often in the help chat channel. (although now I won't tell people that is a known issue I'll tell them that CCP hasn't heard of it bug report it and make a post on the new forums)

http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1557831

Having said that, all I can do at this point is wonder what good it does to fill out a bug report or make a forum post about a widely known issue when months go by and nothing happens except people pretend it is news to them.

Also in the Incarna 1.1.1 issues thread. Read post #55. This bug has been around now for almost FIVE MONTHS.
CCP Punkturis
C C P
C C P Alliance
#20 - 2011-10-06 10:04:52 UTC
Svaste wrote:
GM Karidor wrote:
Having said that, all I can do at this point is to ask everyone who experiences this to bug report it, and let us know what systems and mice they are using. That way we can collect information and eventually find a pattern to this.


This bug was reported by many including myself when it first appeared. On the old forums there was this thread with lots of people reporting the same issue. This still comes up often in the help chat channel. (although now I won't tell people that is a known issue I'll tell them that CCP hasn't heard of it bug report it and make a post on the new forums)

http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1557831

Having said that, all I can do at this point is wonder what good it does to fill out a bug report or make a forum post about a widely known issue when months go by and nothing happens except people pretend it is news to them.

Also in the Incarna 1.1.1 issues thread. Read post #55. This bug has been around now for almost FIVE MONTHS.



I'm trying to find a way to fix this, I just need to know if the only solid repro step we have is to hold down the mouse for a while (I'm not sure it's the same problem).

♥ EVE Brogrammer ♥ Team Five 0 ♥ @CCP_Punkturis ♥
123Next pageLast page