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New Inventory, CCP Hellmar response wanted.

Author
Vaerah Vahrokha
Vahrokh Consulting
#101 - 2012-05-25 16:38:52 UTC  |  Edited by: Vaerah Vahrokha
Roime wrote:
Kasriel wrote:
i'm complaining about the process, what CCP have done here is almost identical to incarna as far as the process goes and yet you who appear to be intelligent enough to understand this refuses to acknowledge this fact? and not only that you tell people who are calling CCP out about this to basically HTFU?


It's the whole "calling out" part that I don't agree with. It's CCP's software, they have their reasons which don't really interest me that much, I'm just a customer and not a shareholder.

If I go to a restaurant and get ****** food, I don't start screaming in front of other customers about it. I might choose another restaurant next time, probably not if I like the place.

If there's a long queue in the market, I don't feel I have the right to start yelling at the stressed clerk about it. I might choose another market next time, or come at another time.

If CCP introduces some stuff that I think is broken, I write it in the appropriate thread, and work around it until they fix it.


EvE is not a restaurant nor a supermarket.

A restaurant or a supermarket are temporary places you go for 1-2 hours tops, you invest all of 50-100 euros, they are not worth getting all fussed over. And next time you will go to another of 1000 restaurants / supermarkets.

EvE is more akin to having bought a car or an house. You are meant to stick with it for years and years, not hours. You invested heavy capital (of time but also money). And there are no viable alternatives where to go "next time" either.
Sizi Seviyorum
Science and Trade Institute
Caldari State
#102 - 2012-05-25 16:38:58 UTC
REAL TIME PRICE is sucks. Need price button.
and why LOOT ALL button in lag? it is coming 2-3 seconds after.
Barbara Nichole
Royal Amarr Institute
Amarr Empire
#103 - 2012-05-25 16:41:24 UTC
As a large mining op foreman I'm effected more by this change than some players. I am satisfied, after reading the dev blog, that CCP are doing what they can to return functionality in some form to us. Some of the changes they have made since the initial release (and voicing of the problem) have helped.

  - remove the cloaked from local; free intel is the real problem, not  "afk" cloaking -

[IMG]http://i12.photobucket.com/albums/a208/DawnFrostbringer/consultsig.jpg[/IMG]

Suboran
The Scope
Gallente Federation
#104 - 2012-05-25 16:43:18 UTC
Inferno has been pushed out so now ccp can take an early summer holiday Blink
Aoki Kenzo
Apotheosis Enterprises
#105 - 2012-05-25 16:44:52 UTC  |  Edited by: Aoki Kenzo
Tippia wrote:
Lucy Ferrr wrote:
EVERYTHING you can do in the old system you can do in the new system.
Actually, it's the other way around. Everything you could do in the new system could be done in the old one. The opposite isn't true for the simple reason that the new system doesn't fully support multiple windows and persistent inventory locations like the old one did.


Not that hard to understand.
We need more than 1 window wich stay in their place. If not, we would be throwing items into the UNKNOWN.
How could this be hard to understand?
Kalpel
School of Applied Knowledge
Caldari State
#106 - 2012-05-25 16:47:31 UTC
Iamien wrote:
Here is the gist of what the internal line is. "we'll watch what they do, not listen to what they say".


yup!

You failed to target nothing! ≡v≡ online ... (╯°□°)╯︵ ┻━┻

Quartzlight Evenstar Icefluxor
INLAND EMPIRE Operations
#107 - 2012-05-25 16:52:38 UTC
Ban Hammers are raining down folks.

My other alt got banned for posting Monty Python Spam about the Spam Sketch in the FAKE SPAM THREAD.

Pathetic CCP. Such priorities in choosing who to ban and for why.


Now they start in on those who multi-posted about these UI Issues I guess.

First they ignore you...then THEY start 3 different GM threads about the issue to Divide and Conquer. Then they ban you.

The way the wind blows now is Obvious. Cool

***

Kasriel
#108 - 2012-05-25 16:57:54 UTC
Quartzlight Evenstar Icefluxor wrote:
Ban Hammers are raining down folks.

My other alt got banned for posting Monty Python Spam about the Spam Sketch in the FAKE SPAM THREAD.

Pathetic CCP. Such priorities in choosing who to ban and for why.


Now they start in on those who multi-posted about these UI Issues I guess.

First they ignore you...then THEY start 3 different GM threads about the issue to Divide and Conquer. Then they ban you.

The way the wind blows now is Obvious. Cool


it's odd they banned you for that, if that's all you did you should appeal it, but i'd like the thread to stay on topic
Quartzlight Evenstar Icefluxor
INLAND EMPIRE Operations
#109 - 2012-05-25 17:00:57 UTC
Kasriel wrote:


it's odd they banned you for that, if that's all you did you should appeal it, but i'd like the thread to stay on topic


Post while you still can. Good Luck.

***

Kasriel
#110 - 2012-05-25 17:07:07 UTC
Quartzlight Evenstar Icefluxor wrote:
Kasriel wrote:


it's odd they banned you for that, if that's all you did you should appeal it, but i'd like the thread to stay on topic


Post while you still can. Good Luck.


thanks, i'm not holding much hope out for CCP to see reason at this point though
Nate Guralman
Pator Tech School
Minmatar Republic
#111 - 2012-05-25 17:34:12 UTC
Tippia wrote:
What?
No really, what?!

Options is everything; modding is where the bad things start to happen. All but the most useless piece of hacked-together software offers UI options and customisations. They are always a good thing. An open UI API on the other hand leads to a messy application and opens up for all kinds of abuses. There's a reason why all software offers UI options; there's also a reason why few of them offers UI modding.


Modding can definitely lead to very bad things, if poorly done. But if you want to talk optional UI, modding is the best way to go.

The reason few software companies offers UI modding is because it's very difficult to get right, and it can lead to a lot of exploits. Companies need to have a team dedicated to monitoring the modding community to root out things that shouldn't be available in the UI.

Built-in UI options leads to UI complexity, because users are forced to deal with all available options. With modding, they just pick and choose what they want. And built-in options isn't really optional, is it? You'll still have to download it and deal with it. With modding, you only use what you need.

And the biggest advantage modding has over built-in customization is that it allows the community to really decide what's important (and not important) in the UI. If the company doesn't have the time to remove a feature they put in, no problem, the community can take it out.

This whole discussion about Inventory UI wouldn't likely have become such a big issue if modding was an option (no pun intended), since someone from the community could have modded it back to the old-style UI. That can't be done with built-in UI.

Tippia wrote:
Can you tell whether something is better or worse than before?
If, after Tuesday's patch, you were no longer able to use your mouse in-game, would you be able to tell?


Now you're the one who's prone to hyperbole, and you're changing the question. You didn't ask if something was better or worse, you asked if I though CCP was doing their best. I don't know.

If you're asking if I can tell if the UI better, then yes, in my opinion it is. Is this the absolute best UI CCP can come up with? No idea.

Tippia wrote:
What's surprising about it? Functionality was removed for no good reason and after the devs had been told clearly, and repeatedly that the thing was going to cause issues if released in the current state.

It's not just annoyance with the loss of functionality.
It's not just annoyance with the waste of feedback.

It's the continuing saga of CCP being absolutely incapable of any communication other than damage control and the disappointment that they fell back into that mode so easily after having such a good run with the last expansion and seemingly being on the road to recovery…

and the annoyance with the loss of functionality and meaningless feedback.


A few points here. First, what functionality was removed? The OP didn't complain about loss of functionality, he complained that CCP doesn't listen and that the new UI is bad. But he never laid out his case for WHY it was bad. I also took a look at the Inventory UI thread in the Test Server Feedback forum, and a lot of what people are complaining about are bugs that CCP have or will address. The others are great ideas that CCP may (and in my opinion) should implement in the future, but that takes time.

Second, where's the waste of feedback? Some bugs have already been addressed by CCP, and I'm sure CCP will be working to implement other suggestions (despite what everyone believes, software development takes time). What exactly did CCP flat-out refuse to consider?

Third, CCP is one of the more communicative gaming companies I know of. CCP does dev blogs, dev panels at fanfest, dev organized meet ups, participation in forums, etc, etc. That doesn't seem like an inability to communicate to me.


Quartzlight Evenstar Icefluxor
INLAND EMPIRE Operations
#112 - 2012-05-25 17:55:46 UTC
Barbara Nichole wrote:
I am satisfied, after reading the dev blog, that CCP are doing what they can to return functionality in some form to us.


Thank god this isn't our toilets they are working on amirite ?

***

Ad'Hakim Tahous
Science and Trade Institute
Caldari State
#113 - 2012-05-25 17:58:50 UTC
THE L0CK wrote:
Marcus Harikari wrote:
can i has your stuffs?



He can't figure out how to access it Big smile


Brilliant! ROFLMAO
Anashka caldari
Perkone
Caldari State
#114 - 2012-05-25 18:04:36 UTC
He is too busy playing with his lego rifter leave him alone Shocked
Quartzlight Evenstar Icefluxor
INLAND EMPIRE Operations
#115 - 2012-05-25 18:04:53 UTC  |  Edited by: Quartzlight Evenstar Icefluxor
Nate Guralman wrote:
Second, where's the waste of feedback?


Third, CCP is one of the more communicative gaming companies I know of. CCP does dev blogs, dev panels at fanfest, dev organized meet ups, participation in forums, etc, etc. That doesn't seem like an inability to communicate to me.



The wasted feedback is all 30 Pages of Complaints and Suggestions on the Sisi Forum that developed over a 5 week period prior to this F**kbomb being unleashed that's where. It's an insult and a slap in the face to the long time experienced players who REALLY tried to help and avoid this. I know of 2 five year players quitting over this whole whatever it is.

And just look at the great news communicated to the entire gaming world as they ignored the EVE/Dust interaction demonstration event and focused instead on a drunken Wizard plastered on every news site. That's just lockstep control of communications let me tell you......................NOT!

***

Tippia
Sunshine and Lollipops
#116 - 2012-05-25 18:26:50 UTC  |  Edited by: Tippia
Nate Guralman wrote:
Built-in UI options leads to UI complexity, because users are forced to deal with all available options. With modding, they just pick and choose what they want. And built-in options isn't really optional, is it?
Of course it's optional. That's the point of it being an option, after all. And the UI complexity is at times desirable since it lets you do more complex things. Yes, it also increases complexity for the developers, but that's just a small matter of programming — it's their job.

Quote:
Now you're the one who's prone to hyperbole, and you're changing the question. You didn't ask if something was better or worse, you asked if I though CCP was doing their best. I don't know.
Fair enough. A better way of putting it is: if this is their best, we're screwed.

Quote:
A few points here. First, what functionality was removed?
In essence, all forms of multi-window functionality. If you want the nitty-gritty details (and why shift-click doesn't solve anything), I can only ask you to read through the four five threads CCP has started on the topic (and two officially supported feedback threads). They're shock-full of information. The link in my sig also leads to some of the first issues spotted — the list has grown since then. The reason the OP doesn't lay it out is because this has already been done over and over again and CCP knows where to find it.

The other big one is that it's somewhat detached from the reality of the game and tries to squeeze in old functionality under a new umbrella where it doesn't fit, which, if not outright removes it, makes it a horrible mess to use to the point where it might as well be considered broken and gone (cf. POSes and corp member hangars).

Quote:
Second, where's the waste of feedback?
On sisi. Pretty much every last thing that people are now screaming about was reported during the testing on singularity, together with stern warnings that things would not go well if this went live… and then it went live with zero modification. Thus came all the rage threads and then the responses to those and only then any hint of them wanting to gather feedback. This is an age-old issue that has bred a culture of bugfixing-through-shouting that is now pervasive throughout the EVE community.

1. CCP presents something. It (generally) looks awesome, and people say so.
2. People test it and find the huge gaps in the awesomeness, and say so.
3. CCP repeats the “it's awesome” they heard in step 1, and people say “huh? did you hear what we said in step 2?”
4. People compile lists of issues and suggestions for solutions.
5. CCP says it's awesome because people said so in step 1, and release it.
6. People go MOFSCKINGIDIOTS!!
7. CCP says “oops, we'll fix that”.

…and the next time, people are a bit more reticent to do those first two testing parts (steps 2 and 4), which makes the last steps (6–7) that more common and annoying. It's a vicious circle and everyone loses.
Nate Guralman
Pator Tech School
Minmatar Republic
#117 - 2012-05-25 19:12:37 UTC
Tippia wrote:
Yes, it also increases complexity for the developers, but that's just a small matter of programming — it's their job.


It is. But by using a modding system, it could be the community's job. Yes, modding can lead to a mess, but there are plenty of examples of games that have done modding correctly, which have spawned things that are much, much better than developers had envisioned.

I think this would be better than asking CCP to provide customization through a built in UI, because I also think people would still be complaining that CCP their pet feature wasn't implemented, even with built-in customization.

Tippia wrote:
Fair enough. A better way of putting it is: if this is their best, we're screwed.


True. And if you put it that way, then I think I can answer your original question: no, I don't think this is their best. Some of the other features in the game are far more polished and impressive. Also, I seriously, seriously doubt that CCP would put a ton of resources on something like the Inventory UI over something like the Faction Warfare overhaul.

Tippia wrote:
In essence, all forms of multi-window functionality. If you want the nitty-gritty details (and why shift-click doesn't solve anything), I can only ask you to read through the four five threads CCP has started on the topic (and two officially supported feedback threads). They're shock-full of information. The link in my sig also leads to some of the first issues spotted — the list has grown since then. The reason the OP doesn't lay it out is because this has already been done over and over again and CCP knows where to find it.


Fair enough. And I don't think it takes a genius to know I haven't read them. I'll refrain from commenting on missing functionality until I do more reading.

Tippia wrote:
Quote:
Second, where's the waste of feedback?
On sisi. Pretty much every last thing that people are now screaming about was reported during the testing on singularity, together with stern warnings that things would not go well if this went live… and then it went live with zero modification. Thus came all the rage threads and then the responses to those and only then any hint of them wanting to gather feedback. This is an age-old issue that has bred a culture of bugfixing-through-shouting that is now pervasive throughout the EVE community.

1. CCP presents something. It (generally) looks awesome, and people say so.
2. People test it and find the huge gaps in the awesomeness, and say so.
3. CCP repeats the “it's awesome” they heard in step 1, and people say “huh? did you hear what we said in step 2?”
4. People compile lists of issues and suggestions for solutions.
5. CCP says it's awesome because people said so in step 1, and release it.
6. People go MOFSCKINGIDIOTS!!
7. CCP says “oops, we'll fix that”.

…and the next time, people are a bit more reticent to do those first two testing parts (steps 2 and 4), which makes the last steps (6–7) that more common and annoying. It's a vicious circle and everyone loses.


It may have taken CCP a bit of time to clue in, but they did, in step 7. I don't see that as wasted feedback. Delayed acceptance of feedback, sure, but not wasted.

Also, there's no possible way CCP can acknowledge and act on every bit of feedback they get. I think people threatening to unsubscribe three days after an expansion has released because one minor feature out of many doesn't line up perfectly to the way they play is going overboard.


Quartzlight Evenstar Icefluxor
INLAND EMPIRE Operations
#118 - 2012-05-25 19:15:38 UTC  |  Edited by: Quartzlight Evenstar Icefluxor
Nate Guralman wrote:

Also, there's no possible way CCP can acknowledge and act on every bit of feedback they get.


Maybe not, but the REALITY is they had SIX WEEKS to get started.

As far as I'm concerned we started working on this on Sisi WAY BACK THEN and they just looked the other way (like: la la la I can't hear you la la la).

This is not even too little to late at this point, it's simply NOTHING at all so far result wise.

2 accounts gone. 2 going tick tick tick. Only a pathetic four amongst thousands of others..

***

Kasriel
#119 - 2012-05-25 19:42:14 UTC  |  Edited by: Kasriel
Nate Guralman wrote:

Also, there's no possible way CCP can acknowledge and act on every bit of feedback they get. I think people threatening to unsubscribe three days after an expansion has released because one minor feature out of many doesn't line up perfectly to the way they play is going overboard.


i agree that there's no way that CCP can acknowledge and act on every bit of feedback, but when that feedback is the first post of the biggest feedback thread and it doesn't get acted on it's a little bit worrying, what's also worrying is that at some point this patch had internal testing and of all the employees - many of whom say they play EVE - not one noticed the glaring problems with say POS modules, or windows not being persistant

also Unified Inventory is not a minor feature, it's the MAIN feature of the patch, sure they threw FW some bones, and sure they did some (awesome) new bomber models, and some good turret / missile hardpoints, but those are (in the grand scheme) relatively minor gameplay and graphic mechanics and the inventory system is a CORE part of the game, it impacts every single aspect of the game - before anybody gets mad, what i mean is this

some people don't do FW
some people don't use bombers
some people don't use missiles

EVERYBODY uses the inventory

when the biggest change in an 'expansion' is that problematic that it causes this much outrage which is then mostly ignored? i've yet to see a single CCP employee actively engage with anybody about the inventory past "what can we do to fix it guys!" followed by ignoring anybody who said make it optional or turn it off? that is not a good sign, it is not good communication



Tranquility is not a test server. it's LIVE things should not get to TQ in this state, that simple. bugs will happen sure, everybody expects it and nobody expects CCP to be flawless but bugs that have been heavily reported on the TEST server should not appear on live. that's not taking into account the things completely unrelated to the inventory that are STILL buggy - i'm still seeing people online when they aren't for example. - i'm talking about things like none persistant windows, POS problems, orca hanger problems, problems with it just not working with some colour schemes (don't know if that's been fixed but i haven't seen anything?) and so on.

even by the lax standards CCP has at times this was a terribly implemented expansion. where a large portion of players whose views don't agree with CCPhave been ignored and promises by the companys CEO have been broken, the whole purpose of this thread was to point that out and try at least to hold him accountable, and it still seems certain people aren't interested in using things like communication and would rather bury their heads in the sand and avoid the issue.
trite boon
Kingpins
#120 - 2012-05-25 19:48:33 UTC
Waaaaaaaaaaa whhaaaaaaaaaaaaannnnnnnnerrrrrr