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Why is the CSM not saying anything?

First post
Author
Maraner
The Executioners
Capital Punishment.
#21 - 2012-05-25 08:50:36 UTC
CSM get of your flabby arse and get to work, this is turning into Incarna 2.0 ffs communicate , a large amount to the community hates the new inventory. CCP needs to move on this.
MotherMoon
Tribal Liberation Force
Minmatar Republic
#22 - 2012-05-25 09:26:06 UTC  |  Edited by: MotherMoon
You know, if me or chribbra, or Tippia were your CSM we'd be talking and arguing about change all the time! why do you not elect forum warriors, and then surprised when they don't post?

http://dl.eve-files.com/media/1206/scimi.jpg

Ribikoka
Royal Amarr Institute
Amarr Empire
#23 - 2012-05-25 11:01:26 UTC
Jack Parr wrote:
Am I missing the forum thread started by our august CSM members trying to address our concerns about the inventory rage storm?

Apparently everyone on the CSM loves the new inventory interface and wants it EXACTLY how CCP implemented it. But if people are expressing concerns about how it negatively affects their game play isn't it the job of the CSM to facilitate our concerns to CCP?

Do we even need the CSM? I mean if we have to go directly to CCP with our concerns, doesn't that simply mean we wasted our time electing several useless people who only want to fly for a free vacation to Iceland?




Because they got free tickets to Island ?
+ ai give to you a wise advice, forget Draconis idiot he is just a sick troll.
Asuka Solo
I N E X T R E M I S
Tactical Narcotics Team
#24 - 2012-05-25 11:09:00 UTC
burn the csm with fire

Eve is about Capital ships, WiS, Boobs, PI and Isk!

Two step
Aperture Harmonics
#25 - 2012-05-25 16:33:13 UTC
Uh, wtf do you want us to say here? The new inventory system has some really sucky parts and some pretty nice parts. From what I have seen on the forums, you guys are doing a pretty good job of bitching to CCP all on your own.

CSM 7 Secretary CSM 6 Alternate Delegate @two_step_eve on Twitter My Blog

Drake Draconis
Brutor Tribe
Minmatar Republic
#26 - 2012-05-25 16:44:28 UTC
Two step wrote:
Uh, wtf do you want us to say here? The new inventory system has some really sucky parts and some pretty nice parts. From what I have seen on the forums, you guys are doing a pretty good job of bitching to CCP all on your own.


Try reading again.

This has nothing to do with the invetory system...as far as what I was getting at.

If anything you just proved my point.

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Ribikoka
Royal Amarr Institute
Amarr Empire
#27 - 2012-05-25 16:45:09 UTC  |  Edited by: Ribikoka
Two step wrote:
Uh, wtf do you want us to say here? The new inventory system has some really sucky parts and some pretty nice parts. From what I have seen on the forums, you guys are doing a pretty good job of bitching to CCP all on your own.


What is the pretty nice part of this inventory ? The bugfest ? The mess ? The unusable and really hard handling part ?

Dont forget you guys , you are here not for the CCP a**l*ck*ng, you are here for the protections of players.
Use your job,that's why you are elected to CSM.
Seleene
Body Count Inc.
Mercenary Coalition
#28 - 2012-05-25 16:45:30 UTC  |  Edited by: Seleene
Mostly we are not raging (in public) because it doesn't help. Those days are past now because CCP isn't dropping the ball on things the day after they put them in the game. That's why Soundwave pushed his update blog out - to prove that they aren't going to just walk away from this.

As for the calls to 'revert' back to the old system, that's not going to happen. It can only evolve forward from here. If you think that the changes to the inventory system involve a "couple of lines in the client" then you have no idea of the complete and utter mess that is the 10 year old server code implemented by dozens of previous employees, many of whom no longer work at CCP.

Speaking for myself, I'm not disagreeing with anyone that the inventory system was released far too early and needs to work better. The "unified inventory" has removed a boatload of previous inventory functionality and replaced it with a laggy click fest which is downright painful to use. I almost stabbed my monitor last night trying to find a couple mods to re-fit a ship before a fight.

Right now I'm not raging, but I am annoyed, as my gameplay has been unecessarily made much harder and, for now, I am biting my tongue and giving CCP the opportunity to demonstrate that they will get this crap fixed quickly. Just because the CSM is not writing a ton of ~words~ about it constantly doesn't mean we don't understand what is going on or isn't going on. We have spent quite a lot of time this past couple weeks talking to the specific devs doing the Unified Inventory stuff, linking threads / posts and trying to help prioritize what needs fixing / iteration first.

Several of the CSM members have blogs & twitter accounts and have been on several podcasts and EVE radio. We have published the schedule for the first summit next week well in advance and have asked for feedback on the schedule in Jita Park as well. Here is the thread specifically about the U.I. team. I'm PRETTY SURE that the Unified Inventory changes will be front and center in that session and after hours as well. Twisted

Feel free to continue bashing the CSM; we're going to keep fighting for you anyway. P

2004-2008: Mercenary Coalition Boss

2007-2010: CCP Game Designer | 2011-2013: CSM6 Delegate & CSM7 Chairman

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Simvastatin Montelukast
DUST Expeditionary Team
Good Sax
#29 - 2012-05-25 16:56:53 UTC  |  Edited by: Simvastatin Montelukast
Good Words Seleene

Do you think part of the reason the unified inventory system went live:: war against bots?
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#30 - 2012-05-25 17:00:49 UTC
Yay a step in the right directionCool

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See you around the universe.

Morwen Lagann
Tyrathlion Interstellar
#31 - 2012-05-25 17:05:50 UTC
Seleene, I think there would be less rage directed at the CSM if the handful of you who were on the Town Hall had said a bit more than "it's fine" in response to the suggestion that it was a ragestorm waiting to happen.

I'm glad to see they're not dropping the ball on it post-release, but in my eyes - and those of many others - several members of the CSM dropped their own ball when they gave that response to the issue in a public venue.

It's pretty disheartening, especially for those of us who voted for those CSM members in particular. :(

Morwen Lagann

CEO, Tyrathlion Interstellar

Coordinator, Arataka Research Consortium

Owner, The Golden Masque

Mournful Conciousness
Federal Navy Academy
Gallente Federation
#32 - 2012-05-25 17:09:34 UTC
Seleene wrote:
Mostly we are not raging (in public) because it doesn't help. Those days are past now because CCP isn't As for the calls to 'revert' back to the old system, that's not going to happen. It can only evolve forward from here. If you think that the changes to the inventory system involve a "couple of lines in the client" then you have no idea of the complete and utter mess that is the 10 year old server code implemented by dozens of previous employees, many of whom no longer work at CCP.


Thank you for the encouraging words Seleene.

I think the point that the technically savvy amongst us are trying to make is that in a client-server system such as eve there is a strong distinction between data (what's in the hangar) and presentation (how it's displayed).

We are trying to make the point that regardless of the reasons of the underlying DATA changes, the PRESENTATION should not have changed, and it can indeed be reverted IN ISOLATION.

No, it's not "a couple of lines" but neither does it require re-work on the server (I am making the assumption here that CCP are using industry standard best-practice here - something along the lines of the controller-model-view paradigm).

The current presentation is a thin veneer over the underlying data structures - that much is obvious to anyone who writes these things for a living (me included). Players do not need this - they need an immersive, contextual and convenient interface. The fact is that for most of us, the old visual interface was far superior. I think all we are asking for is that the new one is made to look and feel like the old one, and we can start adding improvements from there.

Does this make sense?

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Drake Draconis
Brutor Tribe
Minmatar Republic
#33 - 2012-05-25 17:12:31 UTC
I just love it when CSM show up and do a song and dance only to completely miss the point.Roll

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Seleene
Body Count Inc.
Mercenary Coalition
#34 - 2012-05-25 17:17:08 UTC
Morwen Lagann wrote:
Seleene, I think there would be less rage directed at the CSM if the handful of you who were on the Town Hall had said a bit more than "it's fine" in response to the suggestion that it was a ragestorm waiting to happen.


I fully appreciate that and, in hindsight, you're not wrong. I can only really explain my own feelings on this which is that because we're talking to CCP pretty much every day, we see that they aren't ignoring what's going on. The people directly responsible for this mess are, understandably, pretty stressed out. They should have paid more attention to the SiSi feedback before release but, at this point, they can't wave a magic wand and change things no matter how ~easy~ some self-appointed expert thinks it is. Smile

Perhaps it's due to being a bit jaded after nearly 10 years and almost 'expecting' something to go wrong with ever major release that allows some of us to just shake our heads and hope for the best. The difference today compared to last year though is that CCP isn't just dropping a broken feature on us and walking away - they ARE going to fix this and (hopefully) the finished, final product will be something we all might come to appreciate.

Have no doubt though that the CSM doesn't have special game clients which are somehow different than everyone else's - some of us are pretty mad too, we're just spending our time trying to be constructive with the devs and help them filter through all of the communities righteous ang-... ummm... quality feedback. Cool

2004-2008: Mercenary Coalition Boss

2007-2010: CCP Game Designer | 2011-2013: CSM6 Delegate & CSM7 Chairman

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Seleene
Body Count Inc.
Mercenary Coalition
#35 - 2012-05-25 17:23:55 UTC
Mournful Conciousness wrote:
I think the point that the technically savvy amongst us are trying to make is that in a client-server system such as eve there is a strong distinction between data (what's in the hangar) and presentation (how it's displayed).

We are trying to make the point that regardless of the reasons of the underlying DATA changes, the PRESENTATION should not have changed, and it can indeed be reverted IN ISOLATION.


I understand exactly what you mean and it's certainly something I want to get clarification on next week at the Summit. Perhaps there is a middle-ground that can be achieved until the presentation side is better developed? I honestly don't know until we do a bit of face to face but I will be relaying every non-NDA bit of info I can get on this onto Twitter as it happens and then blogging it later on.

Mournful Conciousness wrote:
The current presentation is a thin veneer over the underlying data structures - that much is obvious to anyone who writes these things for a living (me included). Players do not need this - they need an immersive, contextual and convenient interface. The fact is that for most of us, the old visual interface was far superior. I think all we are asking for is that the new one is made to look and feel like the old one, and we can start adding improvements from there.

Does this make sense?


OFC it makes sense. It should be intuitive and easy to grasp. I can say with confidence that this particular point has been hammered home like a rusty nail in the skull to the people working on it. Striking the line between "OMFG WHERE THE **** IS THAT MODULE THIS SUCKS?!" and "Guys, if you would do this and move that there I could find my module!" is a daily struggle.

2004-2008: Mercenary Coalition Boss

2007-2010: CCP Game Designer | 2011-2013: CSM6 Delegate & CSM7 Chairman

2011-2015: Pandemic Legionnaire

2015- : Mercenary Coalition Boss

Follow Seleene on Twitter!

Hans Jagerblitzen
Ice Fire Warriors
#36 - 2012-05-25 17:43:09 UTC
Jack Carrigan wrote:
But as it seems, you want to get a response from the CSM, send them an EVE mail. Although chances are, of the entire lot of them, you'll only get one response.


There's a great reason for this - its entirely inefficient to have every single one of us reply to every single mail we get. We save time that we can be using to work with the developers by having a single person take the lead usually on each mail.

We could spend all our time raging on the forums, posting every day, and having every single CSM member reply to every single individual mail, but that would also mean we'd accomplish very little actual work.

Remember we see a lot of what CCP is working on for subsequent releases, whether or not we can speak to them publicly, and so naturally our level of rage at CCP will be lower than the publics, because just like with the inventory we were aware of not only the community's concerns, we were aware that CCP was already working on a set of fixes for the common complaints.

I know how frustrating this can be for some players, (remember it was only a month ago I was on the other side of the looking glass), but one of the realities of working on the CSM is that communication we share with CCP happens over skype and in private forums. Out priority simply has to be taking the time to write extensive notes and suggestions in those channels, where they will be most effective.

One last thing I've learned since taking office - players should know that developers don't respond well to raging jerks that call them names and accuse them of not doing anything, that kind of behavior is a quick ticket to having your posts ignored. That reaction is expected of every single change to the game, so you'll have to bring something more to the table if you want to make a difference. They respond much better to calm, constructive, respectful criticism, and frankly so will the CSM.

CPM0 Chairman / CSM7 Vice Secretary

Grey Stormshadow
Sebiestor Tribe
Minmatar Republic
#37 - 2012-05-25 17:50:26 UTC  |  Edited by: Grey Stormshadow
Seleene wrote:
Mostly we are not raging (in public) because it doesn't help. Those days are past now because CCP isn't dropping the ball on things the day after they put them in the game. That's why Soundwave pushed his update blog out - to prove that they aren't going to just walk away from this.

As for the calls to 'revert' back to the old system, that's not going to happen. It can only evolve forward from here. If you think that the changes to the inventory system involve a "couple of lines in the client" then you have no idea of the complete and utter mess that is the 10 year old server code implemented by dozens of previous employees, many of whom no longer work at CCP.

Speaking for myself, I'm not disagreeing with anyone that the inventory system was released far too early and needs to work better. The "unified inventory" has removed a boatload of previous inventory functionality and replaced it with a laggy click fest which is downright painful to use. I almost stabbed my monitor last night trying to find a couple mods to re-fit a ship before a fight.

Right now I'm not raging, but I am annoyed, as my gameplay has been unecessarily made much harder and, for now, I am biting my tongue and giving CCP the opportunity to demonstrate that they will get this crap fixed quickly. Just because the CSM is not writing a ton of ~words~ about it constantly doesn't mean we don't understand what is going on or isn't going on. We have spent quite a lot of time this past couple weeks talking to the specific devs doing the Unified Inventory stuff, linking threads / posts and trying to help prioritize what needs fixing / iteration first.

Several of the CSM members have blogs & twitter accounts and have been on several podcasts and EVE radio. We have published the schedule for the first summit next week well in advance and have asked for feedback on the schedule in Jita Park as well. Here is the thread specifically about the U.I. team. I'm PRETTY SURE that the Unified Inventory changes will be front and center in that session and after hours as well. Twisted

Feel free to continue bashing the CSM; we're going to keep fighting for you anyway. P

Yep... and anything you just said doesn't still justify the fact that this junk remains in tranq until it is fixed. This might take weeks as the fundamental core of it is broken (persistent windows will be pretty hard to implement to something what wasn't built to handle those).

This should have remained in sisi. Warning bells were hammered with cannons. However now when it still got released and crap hit the fan, least they could do is to take it back down and fix it somewhere where it doesn't annoy us. In other words take it back to sisi and give me the old inventory system which allows me to play the game. When new system is closer to actual prime time, try it on live server again.

Tranq is for serious business - current version of Unified inventory certainly is not.

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Mournful Conciousness
Federal Navy Academy
Gallente Federation
#38 - 2012-05-25 17:57:17 UTC
Once again Seleene, thank you for taking the time to respond.

Seleene wrote:

Perhaps there is a middle-ground that can be achieved until the presentation side is better developed?


Well, I would argue that the middle ground is to move the presentation layer to where we were, and then introduce small incremental improvements from there.

Please argue strongly for this on our behalf.


Embers Children is recruiting carefully selected pilots who like wormholes, green killboards and the sweet taste of tears. You can convo me in game or join the chat "TOHA Lounge".

Seleene
Body Count Inc.
Mercenary Coalition
#39 - 2012-05-25 18:02:21 UTC
Grey Stormshadow wrote:
Yep... and anything you just said doesn't still justify the fact that this junk remains in tranq until it is fixed. This might take weeks as the fundamental core of it is broken (persistent windows will be pretty hard to implement to something what wasn't built to handle those).


I'm not trying to justify it; I think it's a mess and have to live with it too so I'm pretty motivated to push for something that works. Cripes, have you tried running several dozen industry jobs with this? ShockedUgh

2004-2008: Mercenary Coalition Boss

2007-2010: CCP Game Designer | 2011-2013: CSM6 Delegate & CSM7 Chairman

2011-2015: Pandemic Legionnaire

2015- : Mercenary Coalition Boss

Follow Seleene on Twitter!

Grey Stormshadow
Sebiestor Tribe
Minmatar Republic
#40 - 2012-05-25 18:05:16 UTC
Two step wrote:
Uh, wtf do you want us to say here? The new inventory system has some really sucky parts and some pretty nice parts. From what I have seen on the forums, you guys are doing a pretty good job of bitching to CCP all on your own.

It is not about the bitching. It is about the fact that the thing remains in tranq. If they can't fix it in few days as the newest dev blog indicates, it should be taken down asap for further development.

Think it this way.

Your new car breaks down and needs few weeks of repairs. Will you be happy if they come to repair it to your yard every day so you can still use your broken car to do nothing - or will you be happy if you get replacement for the time it takes to get your own car back?

This is not rocket science.

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