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Working at CCP : Glass Door Reviews.

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Amanda Steiner
Peace of Corps
#1 - 2012-05-24 03:51:41 UTC  |  Edited by: Amanda Steiner
Hi everyone, I stumbled upon this while surfing. Is CCP really that awful of a place to work at? :P

I always thought working at CCP and on one of my favourite games would be awesomesauce


http://www.glassdoor.com/Reviews/CCP-Reviews-E159347.htm

This is just one of the comments I saw...


Pros

Most of the staff working at CCP are very talented and make it very easy to fit in which is important when you are moving to Iceland from overseas. The Office it's self is pleasant to work in and the equipment provided is good.

Cons

There is almost no career development possible and training is almost non existant. In order to progress within the company it is very much a case of who you know not what you know. Communication within the company is shocklingy bad many emails are ignored and never responded to and the constant need for chasing people to get them to handle an issue they should be dealing with is a huge waste of everyones time.

Documentation and best practice are are lacking and although this has been improving it still falls short of what is expected within similar companies.


and



Pros

The atmosphere is much more casual than in a corporate environment and you get to work with extremely smart and talented people. Part of management has genuine concern and care for the employees.

Cons

Communication and knowledge sharing is a disaster, there is little or no documentation for older areas of development and documentation is still considered optional by many. There are multiple braking points in communication, especially on the vertical (between upper management and the work floor).
There is a blatant lack of vision and direction for the project I work on and the people leading it are allowed to remain in their position on a basis of friendship rather than competence.
Structure and process are anathema to many employees, including management. There is an irrational fear of becoming "too corporate" or losing the "company culture" (which pretty much equals to partying) and so management refuses to implement or even consider sorely needed order in the organizational chaos.

Advice to Senior Management

Clean up house, put some proper processes and communication structures in place, listen to your staff and customers instead of running off with hare-brained ideas.
Senarian Tyme
Serenity Rising LLC
Controlled Chaos
#2 - 2012-05-24 04:02:18 UTC
Are you sure this is the same CCP? If so, wow, that is very sad to hear indeed, but it does explain a lot.
Amanda Steiner
Peace of Corps
#3 - 2012-05-24 04:05:54 UTC
Yea this is the same CCP.

My thoughts exactly, while I normally take reviews I read with a pinch of salt, 15 seperate reviews all echoing the same thing makes me sad :(
Pres Crendraven
#4 - 2012-05-24 04:05:56 UTC
old stuff, leftover propoganda from the goon usurping of ccp during incarna

Meta34me

Corp and Alliance details hidden to protect the innocent.
Amanda Steiner
Peace of Corps
#5 - 2012-05-24 04:08:34 UTC  |  Edited by: Amanda Steiner
Highly doubt so, the last post was just a month ago. I'm not against CCP in anyway or trying to spoil their company image.

I just was shocked to read the reviews people had as I thought it would be a great place to work...
Shian Yang
#6 - 2012-05-24 04:23:26 UTC
Greetings capsuleer,

A few loose thoughts. Number 1, how do they vet that an employee belongs to CCP? From what I can see it is open to anyone to post a review. Whilst this means nothing in general, it also indicates that your results may be poisoned.

Two, think of the market for people to post such a review. They will typically be on exit, a time of emotion and conflict. I would expect a more negative feel from employees leaving than from employees staying. This is natural. Employees generally don't leave if all conditions are suited to them.

Three, a dose of HTFU is required from my perspective. I've always been employed in companies ranging between 10 and 50 people. The concept of over-time, weekend work and so forth have never applied to any job I've been in - both because a salaried worker is in a position to manufacture overtime and because I am not a clock watcher, I do my job because I love it and will work until it is done to my satisfaction. Yes, I suppose some employees need a good, guiding hand and yes, I've encountered many of them. They are the drones. Those who are capable of picking up a concept and running within the overall design boundaries ... those are the ones who won't be posting reviews there.

All that means is that CCP seems to be a reasonable unique work environment, fairly similar to the type of places that I've sought out when I feel like a career change. It's not necessarily a bad environment, it is just a different one to which clock watching drones are used to and won't suit them.

Regards,

Shian Yang
Patient 2428190
DEGRREE'Fo'FREE Internet Business School
#7 - 2012-05-24 04:52:55 UTC
Welcome to literally, a year ago.
Obnoxious Fly
Science and Trade Institute
Caldari State
#8 - 2012-05-24 11:02:36 UTC
Old news.

I do believe CCP didn't change much during the past year though. as Inferno shows.
JC Anderson
RED ROSE THORN
#9 - 2012-05-24 11:04:39 UTC
Obnoxious Fly wrote:
Old news.

I do believe CCP didn't change much during the past year though. as Inferno shows.


Yes Very old...

People have posted links to this on the forums here many times now. ;)

The last being during monoclegate.
Zhihatsu
Ministry of War
Amarr Empire
#10 - 2012-05-24 11:05:56 UTC
Amanda Steiner wrote:
Hi everyone, I stumbled upon this while surfing. Is CCP really that awful of a place to work at? :P

I always thought working at CCP and on one of my favourite games would be awesomesauce


http://www.glassdoor.com/Reviews/CCP-Reviews-E159347.htm

This is just one of the comments I saw...


Pros

Most of the staff working at CCP are very talented and make it very easy to fit in which is important when you are moving to Iceland from overseas. The Office it's self is pleasant to work in and the equipment provided is good.

Cons

There is almost no career development possible and training is almost non existant. In order to progress within the company it is very much a case of who you know not what you know. Communication within the company is shocklingy bad many emails are ignored and never responded to and the constant need for chasing people to get them to handle an issue they should be dealing with is a huge waste of everyones time.

Documentation and best practice are are lacking and although this has been improving it still falls short of what is expected within similar companies.


and



Pros

The atmosphere is much more casual than in a corporate environment and you get to work with extremely smart and talented people. Part of management has genuine concern and care for the employees.

Cons

Communication and knowledge sharing is a disaster, there is little or no documentation for older areas of development and documentation is still considered optional by many. There are multiple braking points in communication, especially on the vertical (between upper management and the work floor).
There is a blatant lack of vision and direction for the project I work on and the people leading it are allowed to remain in their position on a basis of friendship rather than competence.
Structure and process are anathema to many employees, including management. There is an irrational fear of becoming "too corporate" or losing the "company culture" (which pretty much equals to partying) and so management refuses to implement or even consider sorely needed order in the organizational chaos.

Advice to Senior Management

Clean up house, put some proper processes and communication structures in place, listen to your staff and customers instead of running off with hare-brained ideas.


Two bad reviews does not make a bad company. I'm willing to bet there aren't any positive reviews on there. And it is most likely because people tend not to speak up if they have nothing good to say.

People without faces have no mouths with which to speak.
Brooks Puuntai
Solar Nexus.
#11 - 2012-05-24 11:11:11 UTC
This isn't really a shocker. Hell I didn't even need to read those reviews and I knew CCP has had very poor internal communication as well as poor documentation on their projects. If you've been around for awhile it should be blatantly obvious.

CCP's Motto: If it isn't broken, break it. If it is broken, ignore it. Improving NPE / Dynamic New Eden
SwissChris1
Stimulus
Rote Kapelle
#12 - 2012-05-24 11:15:37 UTC  |  Edited by: SwissChris1
Sounds like every software development company I've worked for....welcome to the real world where all projects are due yesterday and the only thing that matters is the bonus of the execs/sales staff at the end of the year.

CCP did kick out 20% of their staff in winter 2011 http://www.rockpapershotgun.com/2011/10/19/ccp-fire-20-staff-focus-on-eve/
Zleon Leigh
#13 - 2012-05-24 11:24:41 UTC
Obnoxious Fly wrote:
Old news.

I do believe CCP didn't change much during the past year though. as Inferno shows.


"There is no solid vision for EVE which leaves employees with no other option than to start work and find out what is wanted by trial and error, this is what CCP means with Agile development."

Given this release - solid plan is still on track.

Incarna - Newest business example of mismanaged capital. CCP - Continuing to gank independent PI producers every day

PvP's latest  incentive program ** Unified Inventory **  'Cause you gotta kill something after trying to use it
ivar R'dhak
Deus est Mechanicus
#14 - 2012-05-24 11:32:04 UTC
Ah, the new reviews haven´t much changed from the old ones.
Thnx OP for making me check again.

The good ole Icelandic bias seems to still be alive and well at CCP. What?
Marcus Harikari
#15 - 2012-05-24 11:36:50 UTC
CCP put out by far the best and definitely the most ambitious MMO of our time.
Degren
The Scope
Gallente Federation
#16 - 2012-05-24 11:40:35 UTC
Sounds like they need some Middle Management Degren.

NO, FOR REAL

Hello, hello again.
Brooks Puuntai
Solar Nexus.
#17 - 2012-05-24 11:44:31 UTC
From what I've seen over the years is CCP has a small company ideology that grew big but never grew up. It does still seem that their overall "goal" changes every year, and there is very little communication between the different divisions. They pretty much do what they want.

CCP's Motto: If it isn't broken, break it. If it is broken, ignore it. Improving NPE / Dynamic New Eden
Lyron-Baktos
The Scope
Gallente Federation
#18 - 2012-05-24 17:41:22 UTC
Nothing will change until a new CEO is in place. Even then, it will have to be an outsider
bongsmoke
Visine Red
420 Chronicles of EvE
#19 - 2012-05-24 17:42:43 UTC
Take it with a grain of salt.

Dont believe everything you read.
Montevius Williams
The Scope
Gallente Federation
#20 - 2012-05-24 17:46:49 UTC
Amanda Steiner wrote:
Hi everyone, I stumbled upon this while surfing. Is CCP really that awful of a place to work at? :P

I always thought working at CCP and on one of my favourite games would be awesomesauce


http://www.glassdoor.com/Reviews/CCP-Reviews-E159347.htm

This is just one of the comments I saw...


Pros

Most of the staff working at CCP are very talented and make it very easy to fit in which is important when you are moving to Iceland from overseas. The Office it's self is pleasant to work in and the equipment provided is good.

Cons

There is almost no career development possible and training is almost non existant. In order to progress within the company it is very much a case of who you know not what you know. Communication within the company is shocklingy bad many emails are ignored and never responded to and the constant need for chasing people to get them to handle an issue they should be dealing with is a huge waste of everyones time.

Documentation and best practice are are lacking and although this has been improving it still falls short of what is expected within similar companies.


and



Pros

The atmosphere is much more casual than in a corporate environment and you get to work with extremely smart and talented people. Part of management has genuine concern and care for the employees.

Cons

Communication and knowledge sharing is a disaster, there is little or no documentation for older areas of development and documentation is still considered optional by many. There are multiple braking points in communication, especially on the vertical (between upper management and the work floor).
There is a blatant lack of vision and direction for the project I work on and the people leading it are allowed to remain in their position on a basis of friendship rather than competence.
Structure and process are anathema to many employees, including management. There is an irrational fear of becoming "too corporate" or losing the "company culture" (which pretty much equals to partying) and so management refuses to implement or even consider sorely needed order in the organizational chaos.

Advice to Senior Management

Clean up house, put some proper processes and communication structures in place, listen to your staff and customers instead of running off with hare-brained ideas.


lol Welcome to every Corporation in America. You can say this about any Corporation. No, really, you can. Every corporations/business has whats called "Disgruntled Employees". CCP is no different.

"The American Government indoctrination system known as public education has been relentlessly churning out socialists for over 20 years". - TravisWB
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