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Issues, Workarounds & Localization

 
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Alternative way of patching

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CaileanOCT
Kessel Moria Syndicate
#181 - 2012-05-19 10:54:49 UTC  |  Edited by: CaileanOCT
Praise the internetzspaceship jeebus! I think my client just made it to the point where the fail-Launcher is resuming the download after my **** poor connection breaks, instead of corrupting the patch a starting over.

Results pending.

EDIT:

Repair tool and Launcher are still borked. Back to the drawing board...
Bao Gong
Doomheim
#182 - 2012-05-22 03:32:27 UTC  |  Edited by: Bao Gong
For the ones who will need to patch manually :
click on it at/after downtime Smile

http://cdn1.eveonline.com/376700/EVE_Online_369870-376700_win.zip
or
http://content.eveonline.com/376700/EVE_Online_369870-376700_win.zip

I am using the Launcher and the patch downloading is on the way !
After one hour = 100MB on 960MB Big smile
So 100MB per hour, still need 8hours to play What?

edit:
3hours after starting to patch... i got 200MB / 960MB

How about to "Patch localization ?"
Shadow Evlos
ShadowMoon Corporation
#183 - 2012-05-22 12:11:15 UTC
Bao Gong wrote:
For the ones who will need to patch manually :
click on it at/after downtime Smile

http://cdn1.eveonline.com/376700/EVE_Online_369870-376700_win.zip
or
http://content.eveonline.com/376700/EVE_Online_369870-376700_win.zip

I am using the Launcher and the patch downloading is on the way ! 46.6% Big smile


Thx !!!!!!!!!!!!!!!!!!!!!!!!!!!
LinearBurn Aideron
Hells legion
#184 - 2012-05-22 19:01:21 UTC
mine patched ok but when the game launches it says Inferno 1.0 Client Update #1 is advable and starts downloading but always freezes at 89% any clue how to get past this
LinearBurn Aideron
Hells legion
#185 - 2012-05-22 19:03:04 UTC
LinearBurn Aideron wrote:
mine patched ok but when the game launches it says Inferno 1.0 Client Update #1 is advable and starts downloading but always freezes at 89% any clue how to get past this


A client update is available and will now be installed.

- Inferno 1.0 Client Update #1

Click here for details about this update.

Press 'OK' to continue.
Ockeghem
The Scope
Gallente Federation
#186 - 2012-05-22 21:19:08 UTC  |  Edited by: Ockeghem
Automatic patching failed again. The repair tool failed again. The manual patch failed as well - again the same story. An error occured [...] and it will try [...] with raised privileges. The thing is I run all these things with admin privileges (in Windows XP except for normal playing). Should I log on to that account instead?

Except it doesn't work either. The client is "Ready", the process exefile.exe is there... but nothing happens. Yes, I waited long enough to be sure.

Full client again?
CCP Mandrake
C C P
C C P Alliance
#187 - 2012-05-22 22:36:06 UTC  |  Edited by: CCP Mandrake
I have just updated the launcher on Singularity (test server), it includes a fix for these download issues i have been trying to track down for a while now. If it turns out the issue with the launcher patching is resolved then i will update the Tranquility launcher tomorrow after it has been tested properly on Singularity.

For those who are still experiencing patching problems with the Tranquility launcher, you can try installing the singularity launcher.

Download the launcher installer: http://content.eveonline.com/EveOnlineLauncher/launcherInstaller/EveOnlineLauncherInstaller_SISI_1320.exe
Run it and install it into your existing EVE Online client.
!important, once the launcher starts up after the install, you must close it and then start it up as you would normally. Otherwise the launcher would update your client to the singularity test server.

stuff
Zed Jackelope
Pandemic Horde Inc.
Pandemic Horde
#188 - 2012-05-23 00:46:39 UTC
Come guys, lets be absolutely honest.. the launcher is a miserable failure at this point in time. I'm sure there's more people that don't have a problem with it, than do.. but when we do have a problem with the launcher, its a big arse problem that takes forever to figure out.

We understand what you're trying to do, but it just does not work as well as it should. Just let it die and bring back the old patching method.

Also, who do I send in my launcher's error report to?
CaileanOCT
Kessel Moria Syndicate
#189 - 2012-05-23 07:49:07 UTC
I suggest bringing back the old method and putting the launcher on SiSi, it needs testing and upgrades before it's live. At this time the Launcher is effectively in Beta and I can say without a doubt the paying customer base is not paying to be in a Beta phase at this point in EVE's history ...
Bao Gong
Doomheim
#190 - 2012-05-23 12:01:12 UTC  |  Edited by: Bao Gong
New patch
http://content.eveonline.com/377452/EVE_Online_376700-377452_win.zip
or
http://cdn1.eveonline.com/377452/EVE_Online_376700-377452_win.zip

1- The Launcher is working here, but slower than downloading the new patch manually
2- Well, after patching, the Launcher said... PATCHING UNSUCCESSFUL,
i restarted it and i ve to DLoad a Launcher update (of course it's impossible and error log is generated...)
Direct launch (Exefile.exe) send me a error message: the client is damaged, files corrupted etc...
3- So i killed the EVE processes
4- DLoaded that: https://forums.eveonline.com/default.aspx?g=posts&m=1341756#post1341756
5- restart the launcher and patch it manually (Launcher Settings / Options)
6- playing the game now :)
WCPistolPete
MacroIntel
#191 - 2012-05-23 12:40:36 UTC
Today was my first launcher failure ever. I fixed mine as detailed below:


I went into Windows Firewall (for those of you using Windows) and added launcher.exe as an allowed program. Launcher worked after that. Seems this last update changed enough that Windows didn't recognize it and blocked it's internet access by default.

As part of my debug I saw a 404 file not found error. If you're not seeing that then the Windows Firewall trick may not work for you.
Vherana
Native Freshfood
Minmatar Republic
#192 - 2012-05-23 12:50:40 UTC
WCPistolPete wrote:
Today was my first launcher failure ever. I fixed mine as detailed below:
...
As part of my debug I saw a 404 file not found error. If you're not seeing that then the Windows Firewall trick may not work for you.

It worked

But why did the launcher work before today? What did CCP change? Or is it this crap Windows Roll
Adellay Zinik
Caldari Provisions
Caldari State
#193 - 2012-05-23 13:33:32 UTC
So when I run Evefile, the login window tells me that I am running "Version 7.41.377452". That is the information displayed in the top left corner of the log in window. How exactly does that tell me which of the following patches to download and install?

Note that all of the patches identify 377452.

========================================
If you are unsure which client version you have installed you can circumvent the launcher by starting the \CCP\EVE\bin\exefile.exe executable. In the top left corner of the EVE log in window you'll see the currently installed client version. From that you can determine which patch you need to download.

1. Download and open the zip file
2. Copy the .patch file into the EVE Online client folder, usually that would be C:\Program Files\CCP\EVE
3. Run the launcher and it'll do the rest for you automatically.

Here are the Windows patch files.

http://content.eveonline.com/377452/EVE_Online_357222-377452_win.zip
http://content.eveonline.com/377452/EVE_Online_358079-377452_win.zip
http://content.eveonline.com/377452/EVE_Online_360229-377452_win.zip
http://content.eveonline.com/377452/EVE_Online_364755-377452_win.zip
http://content.eveonline.com/377452/EVE_Online_365434-377452_win.zip
http://content.eveonline.com/377452/EVE_Online_365966-377452_win.zip
http://content.eveonline.com/377452/EVE_Online_367569-377452_win.zip
http://content.eveonline.com/377452/EVE_Online_369870-377452_win.zip
http://content.eveonline.com/377452/EVE_Online_376700-377452_win.zip
Janica Erris
Seminal Vessels
#194 - 2012-05-23 15:38:47 UTC  |  Edited by: Janica Erris
Was posting in the other thread about my issues with an update loop. I was directed here and downloaded the right patch (376700-377452) but the launcher is doing a download again...

[IMG]http://i.imgur.com/kqWXo.jpg[/IMG]

I don't think this is right...
Ockeghem
The Scope
Gallente Federation
#195 - 2012-05-23 15:41:59 UTC  |  Edited by: Ockeghem
New launcher launched but the progress bar ended on "CantResolveUrl" just a few bars from finishing the "Installing" phase and couldn't be closed normally. Downloading the new patch today manually seemed to have helped but again, the client is "Ready" but the game doesn't start (I can click on the "Play" button but no reaction, the exefile.exe is running, it takes 18 megabytes of RAM but is doing nothing else).
Janica Erris
Seminal Vessels
#196 - 2012-05-23 15:59:26 UTC  |  Edited by: Janica Erris
"Ckient is ready ________________________________________________________________ [ PLAY}"

Stuff it... I'm running with it... If it;s the same after I restart in a few hours I'll deal with it then, but I still don't think I'm out of this loop.



Edit: Fixed. Thanks
v3nd3tt4
Underworld Alts Syndicate
#197 - 2012-05-23 17:16:08 UTC  |  Edited by: v3nd3tt4
Need help here. Client fail to "automatically" update itself.
Current client version: 7.40.369870
Win7 64bit

List of what have been done:

1. Patches downloaded manually:
http://content.eveonline.com/377452/EVE_Online_369870-376700_win.zip (~974MB)
http://content.eveonline.com/377452/EVE_Online_376700-377452_win.zip (~17MB)

2. Both *.patch files extracted and copied/moved into EVE folder

3. Now, by right the launcher "will do the rest" to update the client automatically, but meh.. far from it.
What it does is "validating" the client with no progress whatsoever but it seems it's downloading (extra patches?) stuff again.
Wouldn't mind much but it takes forever.. (How big is the total patch is anyway??)

4. So I ran the repair tool, took a while for it to analyze the client and after that it went on downloading "patch", of size 961MB! I can only assume it's downloading the whole patch again (369870-377452).

Come on, didn't I download them patches already? And both already extracted into the main folder. Is the launcher so "blind" that it fails to detect the new patch files?? Tried running the ExeFile.exe manually again and version remains unchanged.

Had this almost-similar problem before but somehow I fixed it but not this time. Seriously, never had any problem with manual patching before. And I do agree with others that this whole patching through launcher just full of fail tbh... And now the manual method also failing cause of it..

I've never post in forum before and now I am forced to do so cause of this annoying problem. Skill Q done in 5hrs.. Urgent fix needed.

-V
Samantha Utama
Caldari Provisions
Caldari State
#198 - 2012-05-23 20:54:18 UTC  |  Edited by: Samantha Utama
Having same problem as ^

Downloaded both patches and extracted to eve folder. But the launcher tries to download the whole 'combined' patch from the server instead of 'creating' it from the already extracted .patch files.

Tried extracting just the first (1 gig) patch and launching. Still tries to re-download the whole 'combined' patch. :S

Do you guys have a tool to merge two .patch files together? Because I really don't want to re-download the whole 1.1gig on this connection.
Wes Crendraven
Nudeln und Blackjack
#199 - 2012-05-24 03:45:44 UTC
Here's what worked for me:

did dl http://content.eveonline.com/377452/EVE_Online_369870-377452_win.zip (thx Adellay for the Links)

extracted to the patch-import/export folder

imported that specific patch version via launcher

launcher said, yup, got it, going to dl that thing

i was like: oh no! dont! i got it here on my hd!

checked what the launcher tried to dl, was EVE_Online_369870-377452_win.zip thingy (ofc, cause i told him to .. :rolleyes: )

checked what the patch was exactly called in the main Eve folder (EVE_Online_369870-377452_win.zip.download)

so therefore i just copied the archive to the mainfolder, renamed it from XXXXXXX_win.zip to XXXXXXX_win.zip.download and everything worked out.

Both Launcher and me were happy

\o/
v3nd3tt4
Underworld Alts Syndicate
#200 - 2012-05-24 10:12:14 UTC  |  Edited by: v3nd3tt4
Never mind. Fixed it already. As always, users tend to finally fix their problems on their own before any GM to even try to come with any useful solution. Not that it's anything new..

Anyway, to those who might have the same problem, here's what I did:

1. Changed my user account control to 'never notify' level. Restarted my laptop.

2. Changed my EVE main folder security options so that *every* users have full control.

3. Assuming that the patch the launcher try to re-download again is the same 369870-377452 (~974MB), renamed the patch file I have 369870-376700 to 369870-377452 instead (notice the difference).

So the 1GB "EVE_Online_369870-376700_win.patch" file renamed to "EVE_Online_369870-377452_win.patch".

4. Ran the launcher (+admin privilege) again, and only then it started to validate the client "properly" with some progress. Then applying the patch (twice, 2nd for 376700-377452 patch). Only then I finally able to log in into EVE.

Now, I can only assume it was mainly caused by typo error in naming the patch file during initial release (since now the 974MB patch is named 369870-377452).

Note: not sure if step 1 and 2 was any help at all but step 3 solved this whole problem for sure.


Samantha Utama wrote:
Having same problem as ^

Downloaded both patches and extracted to eve folder. But the launcher tries to download the whole 'combined' patch from the server instead of 'creating' it from the already extracted .patch files.

Tried extracting just the first (1 gig) patch and launching. Still tries to re-download the whole 'combined' patch. :S

Do you guys have a tool to merge two .patch files together? Because I really don't want to re-download the whole 1.1gig on this connection.


Assuming you really have the same problem as mine, then simply try renaming your patch like I did in step 3. And the guy above me apparently found the solution as well.

-V