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Change: You think you're immune? Guess again.

Author
Vyl Vit
#1 - 2012-05-22 18:17:54 UTC
Psychologists identify four major reactions to significant changes in people's accustomed environment or routine activities:

Disengagement - Withdrawal, loss of initiative or interest, fear while hoping for the best, being physically present but mentally absent, loss of drive and commitment, marginal performance.

Dis-identification - Identity is threatened by change, loss of sense of mastery, dwelling on the "old" way of doing things, sadness and worry.

Disenchantment - negativity or anger, seeking support by forming coalitions, engaging in sabotage or backstabbing.

Disorientation - feeling lost and unsure, wasting energy figuring out "what" to do instead of "how" to do things, become detail-oriented, leave tasks until all "questions" are answered, feeling of losing touch with priorities, analyzing the change "to death".

(Thanks University of Pittsburgh Psych Department)


"Life is change. How it differs from the rocks." - Grace Slick -

We go through this every time. The devs try to refine their product that's some eight or nine years old now, incrementally to prevent crippling shock ravaging the masses. We get the same percentage of people overall reacting in one of the four above mentioned fashions every time. If you did a statisical check, you'd find with each change the same number of people post the same type of reaction...every time.

In the dreaded and unmentioned RL, it's likely change is met the same way by the same people in the same numbers. It's only natural. Move one stick of furniture and my border collie is suspicious for a week. He'll calm down, but months after he'll still sniff it as he walks by as if to say "this still isn't RIGHT."

What we should ask ourselves is are we reacting to what and how it was changed, or to the change itself? Most of us from many years of experience know you're unfamiliar with a key punching, 'puter procedure till you do it a few times, and before you know it, it's second nature. Sure as my Hurricane is under-insured, the same will happen with THIS change, as it has with all the OTHER changes.

"If it ain't broke don't fix it." - Every Redneck I've Ever Worked With -

It's true, sometimes people mess with things just to be messing with them (as we say in Alabama). Change for the sake of change is resisted and it's arguable - rightly so. The question then becomes, was the change necessary, or an improvement? I daresay so far, until we've all made the new keystrokes second nature, we can't really say. So, much criticism is a bit premature, and is likely a reaction to the change itself.

Over time we may find a change, or two, just weren't for the best. I'm sure the devs aren't so hard-headed as to ignore this. However, some people are enamored of their own work, and themselves resist change - especially if it involves reversing a change they thought was so brilliant to begin with. Such vanity isn't very helpful, but we can't know if this is presently the case until events unfold. This, too, will take time.

In the meanwhile, I just love watching us being ourselves. Don't you? The one sure change we can all agree on is - Be sure to change your underwear. You never know WHEN you might be hit by a bus.

Paradise is like where you are right now, only much, much better.

Alavaria Fera
GoonWaffe
#2 - 2012-05-22 18:19:13 UTC
Luv2InventoryChange

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Zagdul
Federal Navy Academy
Gallente Federation
#3 - 2012-05-22 18:19:22 UTC
I love change.

The new inventory isn't change for the better, however.

Dual Pane idea: Click!

CCP Please Implement

THE L0CK
Denying You Access
#4 - 2012-05-22 18:19:24 UTC
In before move to OOPE. Good subject though.

Do you smell what the Lock's cooking?

Josef Djugashvilis
#5 - 2012-05-22 18:21:43 UTC
Vyl Vit, I have to be honest.

If I am hit by a bus, the state of my underwear will be the least of my worries.

This is not a signature.

AFK Hauler
State War Academy
#6 - 2012-05-22 18:23:40 UTC
Change is good...

Sometimes.


Expanding the game is good.
Retracting the game is bad.

Play by the rules is good.
Changing the rules after committing time to accomplish goals within the rules is bad.


Compensating players who played by the rules CCP changed is good.
Ignoring players who got screwed is Incarna.
Talon SilverHawk
Patria o Muerte
#7 - 2012-05-22 18:23:57 UTC  |  Edited by: Talon SilverHawk
I love change as well. I would love to see the new UI change into something useful and wanted by the majority.

Tal
Damien Valdes
Doomheim
#8 - 2012-05-22 18:24:00 UTC
Josef Djugashvilis wrote:
If I am hit by a bus, the state of my underwear will be the least of my worries.


...the state of my underwear will be a given...

Fixed that for ya Cool
Herzog Wolfhammer
Sigma Special Tactics Group
#9 - 2012-05-22 18:32:46 UTC
The high functioning autistics around here are probably amused at watching everybody have hissy fits over all the little changes.

Bring back DEEEEP Space!

Tippia
Sunshine and Lollipops
#10 - 2012-05-22 18:34:13 UTC  |  Edited by: Tippia
Vyl Vit wrote:
The question then becomes, was the change necessary, or an improvement? I daresay so far, until we've all made the new keystrokes second nature, we can't really say.
Nah. The question becomes: do the additions add more value than the things that were unquestionably lost, and does “improvement” really have room for such a thing as lost functionality?


The change was necessary; the loss of functionality and efficiency was not. It could have been an improvement, but was fumbled. At best, it might reach a level of “just as good, but in a completely different way”, which doesn't really qualify.
Surfin's PlunderBunny
Sebiestor Tribe
Minmatar Republic
#11 - 2012-05-22 18:35:31 UTC
I for 1 love the new inventory dohickey Big smile

"Little ginger moron" ~David Hasselhoff 

Want to see what Surf is training or how little isk Surf has?  http://eveboard.com/pilot/Surfin%27s_PlunderBunny

Pok Nibin
Doomheim
#12 - 2012-05-22 18:36:23 UTC
Tippia wrote:
Vyl Vit wrote:
The question then becomes, was the change necessary, or an improvement? I daresay so far, until we've all made the new keystrokes second nature, we can't really say.
Nah. The question becomes: do the additions add more value than the things that were unquestionably lost, and does “improvement” really have room for such a thing as lost functionality?


The change was necessary; the loss of functionality and efficiency was not. It could have been an improvement, but was fumbled. At best, it might reach a level of “just as good, but in a completely different way”, which doesn't really qualify.

Then that could hardly be called an "improvement." That would be "change for the sake of change." Is trying to emulate the game designs that have been released five years after EVE a valid goal?

The right to free speech doesn't automatically carry with it the right to be taken seriously.

B3AST MODE B3AST
Pator Tech School
Minmatar Republic
#13 - 2012-05-22 18:38:32 UTC
EVE Online was a fun game, 9 years was a good run CCP...but I'm out.
Vyl Vit
#14 - 2012-05-22 18:48:04 UTC
B3AST MODE B3AST wrote:
EVE Online was a fun game, 9 years was a good run CCP...but I'm out.

I appreciate the useful bit of information there, but I was hoping some folks might have thoughts on the subject.
I think you were looking for Customer Service.

Paradise is like where you are right now, only much, much better.

Thebriwan
LUX Uls Xystus
#15 - 2012-05-22 18:50:33 UTC
Sorry OP but this all is not about change.
It's about usability.
It's about 3 weeks of people telling CCP in the Test-Server-Forum that it's not good as it is.
It's about seeing what I have in an instant without making several klicks.
It's about dragging from one hangar to another just so. And not shift-clicking and multi clicking and resizing and maybe (god beware resorting) every bloody time.
I see that for chasing someone and putting him to dust and get some loot (rinse and repeat) the new inventory is real dandy.
But I do industry with multiple chars with freighters and corp-hangars and in different stations and with many many containers. Here the new system just fails. I need way more clicks and TIME to do my work.
And THAT annoys the hell out of me.

And mosty I am angered by the ignorance of the devs.

In the test server forum were multiple posting of uses cases that are much harder to do with the new system. All were ignored. There were some postings indicating that someone at CCP listened, but it was rolled out in the same way it was on SiSi.

By god I hope someone comes around and at least acknowledges problems. Until then this **** storm will continue.
Vyl Vit
#16 - 2012-05-22 18:53:33 UTC
Thebriwan wrote:
Sorry OP but this all is not about change.
It's about usability.
It's about 3 weeks of people telling CCP in the Test-Server-Forum that it's not good as it is.
It's about seeing what I have in an instant without making several klicks.
It's about dragging from one hangar to another just so. And not shift-clicking and multi clicking and resizing and maybe (god beware resorting) every bloody time.
I see that for chasing someone and putting him to dust and get some loot (rinse and repeat) the new inventory is real dandy.
But I do industry with multiple chars with freighters and corp-hangars and in different stations and with many many containers. Here the new system just fails. I need way more clicks and TIME to do my work.
And THAT annoys the hell out of me.

And mosty I am angered by the ignorance of the devs.

In the test server forum were multiple posting of uses cases that are much harder to do with the new system. All were ignored. There were some postings indicating that someone at CCP listened, but it was rolled out in the same way it was on SiSi.

By god I hope someone comes around and at least acknowledges problems. Until then this **** storm will continue.

This would then fall into the "change wasn't good" category. Give it a little time. Let the complaints mount. See if management reacts to a proper sampling.

Paradise is like where you are right now, only much, much better.

Riyal
invidious Squid
#17 - 2012-05-22 19:58:21 UTC
Liking the new inventory, its much better for hangers of blueprints and minerals.

In hindsight my post should have had more psssshhhh

Vyl Vit
#18 - 2012-05-22 20:12:19 UTC
Riyal wrote:
Liking the new inventory, its much better for hangers of blueprints and minerals.

I haven't really looked at it. I was a bit baffled trying to change out some drones in a ship. Then I got smart and thought "Windows drag and drop." Took fewer key presses to do.

I guess you'd have to rethink the "how" with this, but it's not an unfamiliar "how."

Paradise is like where you are right now, only much, much better.

Virgil Travis
Non Constructive Self Management
#19 - 2012-05-22 20:51:25 UTC
I'm starting to like some of the features of the new inventory window, like the filters to quickly find ammo and minerals and such, and behing able to hover over a hangar or container in the left hand menu and not having to shift + click to see whats in there and drop things in, but it has bugs that need ironing out, like window position and size persistence.

If they'd spent more time working on this it would have been better received but it's only part way finished from what I've seen, and the fact that they seem to have not listened to all the feedback given is a little concerning.

Plus all the other bugs that seem to have sprung from the woodwork with this patch, :cripes:

Unified Church of the Unobligated - madness in the method Mamma didn't raise no victims.

Malcanis
Vanishing Point.
The Initiative.
#20 - 2012-05-22 20:55:41 UTC
Remember when the new font was going to kill EVE, ruined immersion, caused cancer and threw puppies into bonfires?

"Just remember later that I warned against any change to jump ranges or fatigue. You earned whats coming."

Grath Telkin, 11.10.2016

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