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Bug: Character Sheet Tabs not Loading

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Darkblad
Doomheim
#1 - 2012-05-17 07:52:19 UTC  |  Edited by: Darkblad
Category: Game Mechanics, Interface

Server Version: Build 374213

Description:
Character Sheet panes don't load the contents of the different sub panes. As the skills pane is shown at first when opening the charsheet, only this pane is shown - with just some of the information (Screenie 1). Attempting to display any other pane has no effect. In addition, there's a redraw issue when resizing the charsheet window (Screenie 2)

Clearing the ~\AppData\Local\CCP\ folder for the singularity client didn't fix the issue. Skill categories were all displayed, but as soon as I modified that list, the "loading" indicator at the top right of the charsheet starts spinning indefinitely.


Reproduction Steps:
1. Log in and enter game
2. Open character sheet
3. click on any skill category (if shown at all)
4. click on any character sheet category (certificates, combat log, kill rights)
5. resize the window

Computer:
AMD Phenom II X4 950
Gigabyte MA790X-UD4P /w onboard sound
Palit (Nvidia) GTX560
8 GB RAM
Win 7 SP1 64 Bit

NPE – ISD – RIP
Swidgen
Republic University
Minmatar Republic
#2 - 2012-05-17 20:01:30 UTC
Had the exact same problem. Someone on sisi gave me this tip last night and it worked for me. I wish I could thank him by name here, but I don't remember who it was exactly Sad

In-game press the ESC key to bring up the main game control menu. Go to the "Reset Settings" menu tab (or whatever it's called). Press the button to "Clear All Settings" and confirm your choice. Restart client. Unfortunately all your customization of all game settings will be lost, but your char sheet and skills will be working again.
Gorgamis
Caldari Provisions
Caldari State
#3 - 2012-05-18 12:55:26 UTC
same here, and if i close it then reopen it nothing shows on sheet and have to relog on to see it again.
reset dont work for me as Swidgen says.
and yes i did report the bug.
the only way i can train a skill is to go to the item and pick the skill from that to train.
Palovana
Inner Fire Inc.
#4 - 2012-05-20 19:32:50 UTC
Instead of nuking all of my settings (where's the export/import feature already?) I nuked my whole Sisi install and started with a fresh copy of TQ and the launcher then upgraded it to build 375815 and the character sheet seemed to work.

Please support: export of settings in editable format

Your stuff goes here.
CCP Goliath
C C P
C C P Alliance
#5 - 2012-05-21 09:26:53 UTC
Thanks for the report. I would ask that in future you keep detailed reports of this nature to the bug reporter (F12 in game). This forum doesn't get a lot of QA traffic and the bug reporter provides us with important logs to enable us to better repro and fix certain defects.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#6 - 2012-05-21 09:37:04 UTC
F12 to bug report does not work in the character creator section of the game when creating a new characterWhat? At least that it did not the last time i checked.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.