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CCP ?!!
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Namix
REX DISCORDIA
#1 - 2012-04-27 14:45:49 UTC
FIRST PETITION - sent in february

Hello since last patches my client keep on freezing what ever i do even if i just idle in space or station.
I have even reinstalled nothing changes.
It is just unplayable.

mac os 10.7.1
2,53 intel core 2 duo
4go ram
Nvidia geforce 9600gt 512mo

Please help

LAST PETITION - Sent - 4/25/2012 4:58:00 PM


Hello,
i am begging CCP since about 3 moths to be able to play.
No solution nothing, i play this game since 2004 and run a corp witch means i need to be able to play.
I am more than disapointed. I have even reinstalled my machine from scratch.
I ask for reinbursment from the day i sent you my first petition about this issue. and i wont come back on this game until its playable.
I would have hoped for more respect and interest for your old players (customers).

regards
Pierre Staneck

CCP asked me again to fill a bug report but gave no solution and i am still waiting for a reply to this.
Curious way to treat an old player.
Now i even downgraded to 10.6.8 but i still have the issue.
Vincent Athena
Photosynth
#2 - 2012-04-27 15:04:39 UTC
Ive been able to freeze, then unfreeze my client on demand, in a repeatable manner. I do not know if its the same freeze you get. Could you please test it? What I do to unfreeze my client is open the launcher, then, without clicking "play" close it. To get to the launcher while the client is running, you got to be in windowed mode.

Also try the one thing that has been repeatedly shown to help with the freezes: Close any other app that does downloads (torrents and such).

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Frozen fanfiction
Namix
REX DISCORDIA
#3 - 2012-04-27 15:26:44 UTC
I will try and tell what happens.
Thanks mate.
Namix
REX DISCORDIA
#4 - 2012-04-28 21:51:04 UTC
It doesnt really help or lets say i can stay online a bit longer.

I even deleted the app support folder.
Still freezing

and there last reply from CCP hillarious


Hello satanec,
Thank you for your bugreport titled: SCREEN FREEZING MAC OSX
We are already aware of this problem, and have added your bugreport to the existing issue in our defect tracking system.

The BugHunter Team
Vincent Athena
Photosynth
#5 - 2012-04-29 13:15:16 UTC
Namix wrote:
It doesnt really help or lets say i can stay online a bit longer.

I even deleted the app support folder.
Still freezing

and there last reply from CCP hillarious


Hello satanec,
Thank you for your bugreport titled: SCREEN FREEZING MAC OSX
We are already aware of this problem, and have added your bugreport to the existing issue in our defect tracking system.

The BugHunter Team


Please elaborate: "i can stay online a bit longer." Does that mean that my procedure of opening and closing the launcher does in fact un-freeze your client, but it just freezes again a short time later? Because if it does, that means we now have a way for CCP to test the bug and fixes for the bug. (The reason this bug has not been fixed is no one at CCP who uses a Mac has it.)

That replay from CCP is standard for "Yes, we know and are working on it, but do not know how to fix it yet".

Know a Frozen fan? Check this out

Frozen fanfiction
Namix
REX DISCORDIA
#6 - 2012-05-11 17:39:28 UTC
It doesnt unfreeze the client