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2.5 Minute Client load time & Chat Window Hell
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Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#1 - 2012-04-17 02:46:39 UTC
Running OS X 10.7.3, 2.8 GHz Intel Core i7 processor, 4 GB 1067 MHz DDR3

Client takes 2.5 minutes to load plus during the 2.5 minutes the system resources are drained so that any open client becomes inoperable. This has not always been the case. Before Crucible I never had this issue and there was a patch in there that resolved the issue, but after the next patch it was back to the waiting game.

Secondly the system suffers greatly when a new chat window is opened, private convo, chat channel or even joining fleet.

I have done my best to deal with it but have become quite frustrated. Please tell me I'm not alone and that someone, preferably at CCP, is working on these issues.
Vincent Athena
Photosynth
#2 - 2012-04-17 15:35:43 UTC
From your description it sounds like you are trying to run more than one client. Apparently there is an issue doing this if you only have 4 gig of memory.

Does Eve run OK if you are just running one client only?

Also you can go to account management, login items, and remove EVERYTHING. Restart your computer and run nothing but Eve. Does it run OK in that case?

Know a Frozen fan? Check this out

Frozen fanfiction
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#3 - 2012-04-17 22:36:31 UTC
Vincent Athena wrote:
Does Eve run OK if you are just running one client only?
I can run 5 clients at once without a problem, but the keyword is Run. The problem I'm having is in actually opening the client itself. It doesn't matter if I open just 1 or 5, every time i click "PLAY" on the launcher it takes 2.5 minutes for the client to load the login/password screen. But after that point everything is golden. Just stuck on the opening of the client itself

Vincent Athena also wrote:
Also you can go to account management, login items, and remove EVERYTHING. Restart your computer and run nothing but Eve. Does it run OK in that case?

Yea that didn't help, either.
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#4 - 2012-04-18 23:34:21 UTC
Wow, I was really expecting more love than this.

So does this mean that I'm the only one with a 2.5 minute client load time?
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#5 - 2012-04-26 00:44:23 UTC
Well today's patch to v7.40.365434 has fixed my issues. Thank you and please don't break/undo what has been done in a future patch. Blink
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#6 - 2012-04-27 02:51:37 UTC
And today's patch to v7.70.365966 has gone and jacked it all up again. I've clocked client load time now at 1.15 minutes with extreme degraded performance of other clients till the login screen appears.

Big Panda Sad Face Cry
Dersen Lowery
The Scope
#7 - 2012-04-27 16:16:03 UTC
I'm afraid I've never seen that. One of the things about the emulation layer that EVE runs on under OS X is that it seems to react in wildly different ways to even subtly different hardware and software configurations. But it's useful to know which patch fixed it and which patch borked it--CCP might be able to narrow down the culprits from there.

Proud founder and member of the Belligerent Desirables.

I voted in CSM X!
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#8 - 2012-04-27 19:38:07 UTC
No improvement with mini-patch to v7.40.366544
Invisusira
Escalated.
OnlyFleets.
#9 - 2012-04-28 21:51:42 UTC
You just need to clear your cache.

Escape -> Reset Settings -> Clear all cache files. (Doing this will restart the client.)

EVE Music
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#10 - 2012-04-29 03:12:00 UTC
Invisusira wrote:
You just need to clear your cache.

Escape -> Reset Settings -> Clear all cache files. (Doing this will restart the client.)


I have tried this before, and so I have tried it again. Unfortunately, this does not solve the issue.
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#11 - 2012-05-03 01:18:57 UTC
Good Call on patch to 7.40.367569. I am now able to open additional clients in less than 30secs and without performance strain on currently open clients. TY CCP!
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#12 - 2012-05-10 11:32:21 UTC  |  Edited by: Sol Nieghtder
Patch 7.40.369870 has once again returned me to my pain. Load time just under 2mins to open new client and severe performance impact to currently open clients.

This occurs while loading first client or additional clients. Why this is resolved or created every other patch or so is beyond me, but it makes for aggravating game play.

Oh good news story... this patch fixes the new chat (fleet) window hell. Why is it that these 2 issues don't occur simultaneously?
Invisusira
Escalated.
OnlyFleets.
#13 - 2012-05-10 12:07:37 UTC
If clearing the cache didn't help, and judging by the complete lack of response here, I think it's quite possible we've got a you-specific problem going on. Have you tried a complete uninstall-reinstall?

EVE Music
Sol Nieghtder
Exclusion Cartel
Cohortes Triarii
#14 - 2012-05-12 05:09:19 UTC
i have not tried the un/re-install yet. If i get fed up enough I will give that a shot. For now, i will hope for another patch to which by history will fix it and then hope they don't ever patch it again. LOL yea right.