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EVE Online: Escalation to Inferno Issues

First post
Author
The dutchnightmare
oranje bv
#161 - 2012-04-24 19:39:27 UTC
me too
Dekoe
Wife Beaters
#162 - 2012-04-24 19:42:21 UTC
Vas Tyrannis wrote:
CCP Masterplan wrote:
Rex Garvin wrote:
I am unable to open the corporate bay on the orca!!! Members of my fleet do not have a menu item to open the corporate bay. Ive looked thru all the menus.

Looking in to this. Is the pilot of the orca in an NPC corp by any chance?


Confirming this (NPC Corp) pilot cannot access Orca Corp bays while in space (as above, no menu). Can while docked in station.

Fleet members cannot either.

Did play with the maint bay settings (Configure ship).

Have another report from an NPC Corpmate that the same is happening to him.

Don't have a PC Corp Orca pilot handy to test, but inquiring in local -- people say its working for them. So probably just NPC Corp pilots.

EDIT: PC Client (although I doubt this makes a difference, but you asked for this info on all posts)



We have an alliance orca in same fleet and with it configured and we cant access corp hangers either
Katsuo Nuruodo
Suddenly Dreadnoughts
#163 - 2012-04-24 19:50:44 UTC
The launcher will not launch. When I click on it, the launcher does not appear on screen, and, by watching the task manager, the process runs for about 30 seconds then goes away.

I ran the repair tool, and it downloaded some files(I'm assuming that's the update), but the launcher will still not open.

I tried rebooting my computer. I am using Vista 64. The launcher and eve client were working fine last night, before the patch.

I was only able to launch eve by running the "Exefile.exe" in the bin folder of my eve installation.
Frenae
Scrap Iron Flotilla
Electus Matari
#164 - 2012-04-24 19:55:18 UTC
During update it shows this error message

An error occured while applying patch, the launcher will now try to apply the patch safely with raised privilages.

After approval it shows another error message, this time it is

Unable to install patch
It is recommended that you restart your computer and than run the EVE Online launcher again.

Win7 64bit and yes, I restarted PC which didnt help and yes, I ran it under admin.
Zerdd
Voidlings
V0IDLINGS
#165 - 2012-04-24 19:57:44 UTC
During update it shows this error message

An error occured while applying patch, the launcher will now try to apply the patch safely with raised privilages.

After approval it shows another error message, this time it is

Unable to install patch
It is recommended that you restart your computer and than run the EVE Online launcher again.

Win7 64bit and yes, I restarted PC which didnt help and yes, I ran it under admin.
Borgholio
Borgholio's Collective
#166 - 2012-04-24 20:01:56 UTC
Natal Hook wrote:
CCP Masterplan wrote:
Rex Garvin wrote:
I am unable to open the corporate bay on the orca!!! Members of my fleet do not have a menu item to open the corporate bay. Ive looked thru all the menus.

Looking in to this. Is the pilot of the orca in an NPC corp by any chance?


if the ppl are in the same corp it works
if ppl in a diff corp and even the orca is set for fleet usage it dont work
you have access to shipfitting and bay but not to the corporate hangar
orca in a playercorp miner in a npc corp
looks like more then one ppl have this problem
hope this helps





+1 here. Hulk + Orca in same fleet. Orca configured properly but Hulk cannot access Orca's corp hangar. Convoed other miners in the belt with me and they have the same issue.

You will be assimilated...bunghole!

Inegma
Garnez Banana Peeling inc.
#167 - 2012-04-24 20:11:21 UTC
CCP Sputnik wrote:
If you are experiencing Issues with the Launcher not starting up correctly you should first try the following workarounds (this is covering multiple issues start from the top down and only try the next workaround after you have tried to start the Launcher and Game):


  1. Close the Launcher if it is still running, delete the cache Directory under launcher inside your client install directory (default: C:\Program Files (x86)\CCP\EVE) and try starting the Launcher again
  2. Try running the Client Repair Tool.
  3. Check if an alternate way of patching works for you.


We are working on a new version of the Launcher which should be released tomorrow.

Deleting the cache directory did not work, same issue apeared again (progress bar showing for a few seconds after launch, then nothing).
I did however run the file 'updater.exe' inside the cache folder, and after that everything works as it should.
Flanker Dux
School of Applied Knowledge
Caldari State
#168 - 2012-04-24 20:12:53 UTC
I tried launching, letting launcher autopatch...twice. Restarted comp, same stuff.
Then i ran repair tool, didn't work.
Then i ran repair tool from the directory i found a link to here...5.6GB...after 1 hour, it failed.
Then i deleted that file in EvE - cache directory in launcher...failed
Then i tried launching again, restarted...failed
Now i uninstalled eve client...downloading new fresh one. Hope that works.
And yes, Win 7 x64 here, bought a new comp 5 days ago.
Had eve running perfectly until this patch.
Carola Kessler
Lost Sisters Of New Eden
#169 - 2012-04-24 20:13:40 UTC
Still in exist graphical bug / glitch occouring after several hours of playing / having CLient active, which Comes up with Bubbles instead the Jump effect while jumping through gates, gate beams broken also Warptunnel effect vanishes, also the bulletin boards close to Gates show pixeling pictures.

Using Win7 64bit, 32 Gbyte RAm, GTX 570 2560 Graphiccard newest Drivers and stuff, so i'm pretty sure this isn't coming from my PC or graphiccard, since this Bug showed up at a certain Crucible patch ways back and before this patch i was able to play for hours without having those problems.

Anyone knows the cause or has a workaround or is this bug beeing worked upon?

Sincerly

Carola Kessler
CCP Sputnik
C C P
C C P Alliance
#170 - 2012-04-24 20:14:21 UTC
Katsuo Nuruodo wrote:
The launcher will not launch. When I click on it, the launcher does not appear on screen, and, by watching the task manager, the process runs for about 30 seconds then goes away.

I ran the repair tool, and it downloaded some files(I'm assuming that's the update), but the launcher will still not open.

I tried rebooting my computer. I am using Vista 64. The launcher and eve client were working fine last night, before the patch.

I was only able to launch eve by running the "Exefile.exe" in the bin folder of my eve installation.


Zerdd wrote:
Frenae wrote:
During update it shows this error message

An error occured while applying patch, the launcher will now try to apply the patch safely with raised privilages.

After approval it shows another error message, this time it is

Unable to install patch
It is recommended that you restart your computer and than run the EVE Online launcher again.

Win7 64bit and yes, I restarted PC which didnt help and yes, I ran it under admin.


Have you guys seen my post?

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log

CCP Sputnik
C C P
C C P Alliance
#171 - 2012-04-24 20:22:42 UTC
Inegma wrote:
Deleting the cache directory did not work, same issue apeared again (progress bar showing for a few seconds after launch, then nothing).
I did however run the file 'updater.exe' inside the cache folder, and after that everything works as it should.


Thank you very much, I updated my post.

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log

Mather Odile
The spice MUST flow
#172 - 2012-04-24 20:39:07 UTC
PC Client:
In the Rens hub, the stations interior was completely black. Also, upon docking in a ammar station, I saw no ship, and my point of view dropped continuesly, several times through the bottom. Leaving the ship and reboarding didnt change. All other stations were fine.
Kyoko Sakoda
Achura-Waschi Exchange
Monyusaiya Industry Trade Group
#173 - 2012-04-24 20:42:32 UTC
Launcher is still opening IE even though my default browser is Chrome. Also had the same patching privileges issue as most other people.
Darod Zyree
Doomheim
#174 - 2012-04-24 20:46:11 UTC
Found issue: When you used "look at" on something and your ship passes the 100km distance mark the camera returns to your ship instead of sticking to the look at object.
Speer
Nagas gave me Harpies
#175 - 2012-04-24 20:47:22 UTC
Tried all these.
Launcher now says the game is ready to play, but exefile.exe just hangs and needs to be killed under the task manager.
I get the splash screen and then nada. Just exefile doing nothing in the background. That issue right there raises the issue of not being able to patch manually as I don't know what previous version I had.

Repair errs out every time, so that's not helpful either. :(

Win 7 64 bit user.


CCP Sputnik wrote:
If you are experiencing Issues with the Launcher not starting up correctly you should first try the following workarounds (this is covering multiple issues start from the top down and only try the next workaround after you have tried to start the Launcher and Game):


  1. Try to restart the Launcher.
  2. Open the launcher directory inside your client install (default: C:\Program Files (x86)\CCP\EVE)
  3. Check if you can find 'updater.exe' inside the cache folder, if yes run it - Check if the Launcher is now working.
  4. Delete the cache directory under launcher inside your client install directory - Check if the Launcher is now working.
  5. Try running the Client Repair Tool - Check if the Launcher is now working.
  6. Check if an alternate way of patching works for you.


We are working on a new version of the Launcher which should be released tomorrow.

Edit:
Update of the workarounds

Jessy Rabbit
One Clown's Circus
#176 - 2012-04-24 20:53:15 UTC
The shortcut picture of Iteron Mark iV is not displayed in my inventory after the patch.
Cannonball1
Caldari Provisions
Caldari State
#177 - 2012-04-24 20:56:22 UTC
The in-hanger and in-item-bay name tags for Multifrequency crystals do not display properly.
Cali Zindonas
Rudel Taktik
#178 - 2012-04-24 20:58:44 UTC
Natal Hook wrote:
CCP Masterplan wrote:
Rex Garvin wrote:
I am unable to open the corporate bay on the orca!!! Members of my fleet do not have a menu item to open the corporate bay. Ive looked thru all the menus.

Looking in to this. Is the pilot of the orca in an NPC corp by any chance?


if the ppl are in the same corp it works
if ppl in a diff corp and even the orca is set for fleet usage it dont work
you have access to shipfitting and bay but not to the corporate hangar
orca in a playercorp miner in a npc corp
looks like more then one ppl have this problem
hope this helps




Same problem here.

In an Orca only members of my corp can access the Corp hanger, other members outside my Corp cannot. Orca toon is not in an NPC Corp nor is any other of the toon.

Please fix.
CCP Sputnik
C C P
C C P Alliance
#179 - 2012-04-24 21:01:38 UTC
Speer wrote:
Tried all these.
Launcher now says the game is ready to play, but exefile.exe just hangs and needs to be killed under the task manager.
I get the splash screen and then nada. Just exefile doing nothing in the background. That issue right there raises the issue of not being able to patch manually as I don't know what previous version I had.

Repair errs out every time, so that's not helpful either. :(

Win 7 64 bit user.


Have you tried running C:\Program Files (x86)\CCP\EVE\bin\DirectX\DXSETUP.exe ?

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log

lotek cranium
Aliastra
Gallente Federation
#180 - 2012-04-24 21:04:54 UTC
CCP Sputnik wrote:
If you are experiencing Issues with the Launcher not starting up correctly you should first try the following workarounds (this is covering multiple issues start from the top down and only try the next workaround after you have tried to start the Launcher and Game):


  1. Try to restart the Launcher.
  2. Open the launcher directory inside your client install (default: C:\Program Files (x86)\CCP\EVE)
  3. Check if you can find 'updater.exe' inside the cache folder, if yes run it - Check if the Launcher is now working.
  4. Delete the cache directory under launcher inside your client install directory - Check if the Launcher is now working.
  5. Try running the Client Repair Tool - Check if the Launcher is now working.
  6. Check if an alternate way of patching works for you.


We are working on a new version of the Launcher which should be released tomorrow.

Edit:
Update of the workarounds


point 3 worked for me tyvm