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Escalation to Inferno Macintosh Issues and Feedback

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CCP Navigator
C C P
C C P Alliance
#1 - 2012-04-24 12:00:57 UTC  |  Edited by: CCP Navigator
EVE Online: Escalation to Inferno has been deployed. Escalation to Inferno brings a number of improvements into EVE Online, including changes to security systems, titan rebalancing, UI features and much more. For more information on these changes, please visit the Escalation feature page. Patch notes are available here.

General feedback about Escalation to Inferno can be posted to the general feedback thread.

Please use this format for reporting any issues in this thread:

• Description of problem, the more verbal the better

• Hardware info (Mac model, GPU, CPU, RAM etc.)

• OS version

• Step by step guide to what causes the issue

• Step by step guide to any workaround that has resolved the issue for you



If you are getting verification errors upon starting the client after patching please try this workaround:

• To force the launcher to re-patch your client you can browse into the client (Show Package Contents) to EVE Online.app/Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE and delete a file called common.ini before restarting the client again
Ke'Daar
Ministry of War
Amarr Empire
#2 - 2012-04-24 12:42:05 UTC  |  Edited by: Ke'Daar
Hi

1. Launcher updated itself fine.

2. Step 1 of 3 got to the download bit and downloaded about 190 megs and then just quit unexpectedly with no reason nor cause to be seen

3. I restarted the launcher and it is doing step 1 of 3 again but at a much much slower pace than before and has not even gotten to the download part yet.

I do not have much hope that it will succeed this time.. will keep this post updated.


Mac Book Pro
10.7.3
2,53 Ghz Intel Core i5
4 GB Ram
NVIDIA GeForce GT 330M 512MB

Step 2 of 3 just started. Applying the patch... Holding thumbs!

Well I am just speechless..! Not the result I was expecting after the above, but then I am a Pessimist (Optimist with experience) by nature and I was completely expecting to rant and rave about my client not working... but.. It is just fine and I can log in.
LordZac
The Scope
Gallente Federation
#3 - 2012-04-24 12:44:10 UTC
EVE launcher says client is ready, but EVE does not start,
Geting following error:

Verification failed

You EVE client may have modified,
damaged or corrupt files. Please run repair.exe
located in the EVE game directory or re-install the
game client
Verification failed:'C:\Program Files\CCP\EVE\script
\complied.code',crc:7ec314c1, expected:a0cd03f7.
mofanto
School of Applied Knowledge
Caldari State
#4 - 2012-04-24 12:47:50 UTC
Hi

Launcher starts OK but when I press Play after few secs I get folowing error:

Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
Verification failed: 'C:\Program Files\CCP\EVE\script\compiled.code', crc:7ec314c1, expected:a0cd03f7.

Macbook Pro
Software Mac OS X Lion 10.7.3 (11D50)
Processor 2,66 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
Master Tarn
Keeping Up Appearances
#5 - 2012-04-24 12:53:54 UTC
on first patch:


Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
Verification failed: 'C:\Program Files\CCP\EVE\bin\Awesomium.dll', crc:e7e64b8c, expected:11fc12a0.
Verification failed: 'C:\Program Files\CCP\EVE\bin\EveLocalization.dll', crc:199fa666, expected:88b6c728.
Verification failed: 'C:\Program Files\CCP\EVE\bin\ExeFile.exe', crc:7d7c585e, expected:6d1b33da.
Verification failed: 'C:\Program Files\CCP\EVE\bin\Extensions.dll', crc:a6033c5a, expected:97f33078.
Verification failed: 'C:\Program Files\CCP\EVE\bin\_GameWorld.dll', crc:bb60ac89, expected:fc5cf6a0.
Verification failed: 'C:\Program Files\CCP\EVE\bin\_PlanetResources.dll', crc:ba488fef, expected:c1969e01.
Verification failed: 'C:\Program Files\CCP\EVE\bin\_audio2.dll', crc:aabda6e2, expected:9641a201.
Verification failed: 'C:\Program Files\CCP\EVE\bin\_ctypes.pyd', crc:322b0df8, expected:f034d246.
Verification failed: 'C:\Program Files\CCP\EVE\bin\_trinity_deploy.dll', crc:fa34b1a, expected:120af97c.
Verification failed: 'C:\Program Files\CCP\EVE\bin\_vivox.dll', crc:50fb3bbb, expected:4cbca01b.
Verification failed: 'C:\Program Files\CCP\EVE\bin\_yaml.pyd', crc:9a556de, expected:de5fd884.
Verification failed: 'C:\Program Files\CCP\EVE\bin\blue.dll', crc:e2ee026, expected:a7df2d70.
Verification failed: 'C:\Program Files\CCP\EVE\bin\ccpBrowser.exe', crc:6f6d5ae8, expected:f4a4a89f.
Verification failed: 'C:\Program Files\CCP\EVE\bin\ccpBrowserHost.dll', crc:eb6267ad, expected:c3481769.
Verification failed: 'C:\Program Files\CCP\EVE\bin\ccpBrowserThunk.dll', crc:43ff999f, expected:c6b8daad.
Verification failed: 'C:\Program Files\CCP\EVE\bin\db.dll', crc:eea05333, expected:269014d3.
Verification failed: 'C:\Program Files\CCP\EVE\bin\destiny.dll', crc:eacff447, expected:e904c595.
Verification failed: 'C:\Program Files\CCP\EVE\bin\geo2.dll', crc:cec05d61, expected:bbca94cb.
Verification failed: 'C:\Program Files\CCP\EVE\bin\pyexpat.pyd', crc:293fc340, expected:5536b143.
Verification failed: 'C:\Program Files\CCP\EVE\bin\python27.dll', crc:efbda975, expected:d2742747.

started the game again, patch downloaded for second time, game launched and running...

macbook pro user
Maxim Droy
Winterthorne Interstellar Industrial Inc.
#6 - 2012-04-24 12:55:27 UTC  |  Edited by: Maxim Droy
Still keymap doesn't work. I can't change keymap english to russian in fullscreen mode. Only in window mode.
At HD3000 still fly black textures while you warping.

Forgot one more thing: as there was a problem with a decrease in FPS when you are trying to lock. So after locking it return to normal. Strange thing, because I have low FPS only when see numbers of lock seconds.
E Wan
The Positron
#7 - 2012-04-24 13:06:49 UTC  |  Edited by: E Wan
Quote:
Verification failed

Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.

Verification failed: 'C:\Program Files\CCP\EVE\script\compiled.code', crc:7ec314c1, expected:a0cd03f7.


• Can't play game that I'm subscribed to.

• MacBook Pro, 15-inch, Late 2008
Processor 2.53 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB
4 GB 1067 Mhz DDR3

• Software Mac OS X Lion 10.7.3 (11D50b)

• Click on EVE Online icon in the Applications folder lead to opening EVE Online Launcher that started downloading 300MB of something at step 1 then at step 2 it started applying it and crashed even no one touched anything. Again click on EVE Online icon starting Launcher laying that client is Ready because after clicking Start it gets Error message that you see above.

• WAITING FOR HELP
Zetoidon
Cadetes de San Marcial
#8 - 2012-04-24 13:26:06 UTC
I'm having problems too. The same verifications problems after clicking on the PLAY button
mofanto
School of Applied Knowledge
Caldari State
#9 - 2012-04-24 13:47:10 UTC
Still no reply? Are you kidding me? I understand you've got probably fuill hands with debuging etc but few words like "we r working on this issue" dont heart you and we can see that posting this crap might be helpful..

Few data from launcher log..

2012-04-24 13:58:20,978 - http - WARNING - 'GET /364755/RepairData_364755_mac.dat HTTP/1.1\r\nAccept-Encoding: identity\r\nRange: bytes=5722606981-5722618524,5722645777-5722645984,5722646309-5725623732,5725623757-57256
24260,5725625401-5725628264,5725628349-5725629604,5725631421-5725631984,5725636365-5725637572,5725640013-5725642248,5725642493-5725646932,5725647049-5725647392,5725647729-5725647772,5725647893-5725648016,5725649633-572
5651200,5725651225-5725651248,5725651345-5725651368,5725651393-5725653932,5725653957-5725664924,5725688185-5725689520,5725772237-5725772260,5725782749-5725785964,5725786533-5725786696,5725929145-5725930948\r\nHost: cdn
1.eveonline.com\r\nConnection: close\r\nUser-Agent: CCP Games - Range Downloader\r\n\r\n'
2012-04-24 13:58:21,101 - http - WARNING - reply:
2012-04-24 13:58:21,101 - http - WARNING - 'HTTP/1.1 206 Partial Content\r\n'
2012-04-24 13:58:21,101 - http - WARNING - header:
2012-04-24 13:58:21,101 - http - WARNING - Cache-Control: max-age=86400
2012-04-24 13:58:21,101 - http - WARNING - header:
2012-04-24 13:58:21,102 - http - WARNING - ETag: "1554add49-4be5bc7f70a40"
2012-04-24 13:58:21,102 - http - WARNING - header:
2012-04-24 13:58:21,102 - http - WARNING - Last-Modified: Mon, 23 Apr 2012 17:15:13 GMT
2012-04-24 13:58:21,102 - http - WARNING - header:
2012-04-24 13:58:21,102 - http - WARNING - Accept-Ranges: bytes
2012-04-24 13:58:21,102 - http - WARNING - header:
2012-04-24 13:58:21,103 - http - WARNING - Server: Level-3 Origin Storage/1.5
2012-04-24 13:58:21,103 - http - WARNING - header:
2012-04-24 13:58:21,103 - http - WARNING - Date: Tue, 24 Apr 2012 11:58:21 GMT
2012-04-24 13:58:21,103 - http - WARNING - header:
2012-04-24 13:58:21,103 - http - WARNING - Expires: Wed, 25 Apr 2012 11:27:10 GMT
2012-04-24 13:58:21,103 - http - WARNING - header:
2012-04-24 13:58:21,103 - http - WARNING - Content-Type: multipart/byteranges; boundary=65854FEAE30
2012-04-24 13:58:21,104 - http - WARNING - header:
2012-04-24 13:58:21,104 - http - WARNING - Connection: close
2012-04-24 13:58:28,140 - update - INFO - initialize progress bar (0, '(4/7) Calculating patch:') {'useLocalization': False, 'showBytes': False, 'initText': 'Initializing ...', 'showBps': False}
2012-04-24 13:58:28,140 - update - INFO - (4/7) Calculating patch: Initializing ...
2012-04-24 13:58:28,333 - zsync - INFO - Contents/Frameworks/Awesomium.framework/Awesomium, missing 577 out of 577 blocks
2012-04-24 13:58:28,580 - zsync - INFO - Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE/bin/Awesomium.dll, missing 9 out of 143 blocks
2012-04-24 13:58:28,615 - zsync - INFO - Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE/bin/EveLocalization.dll, missing 2 out of 2 blocks
2012-04-24 13:58:28,662 - zsync - INFO - Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE/bin/ExeFile.exe, missing 7 out of 9 blocks
2012-04-24 13:58:28,710 - zsync - INFO - Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE/bin/Extensions.dll, missing 2 out of 2 blocks
.
.
.
Caneb
Hedion University
Amarr Empire
#10 - 2012-04-24 13:47:11 UTC
Client seems to make my machine run a lot hotter than previously. In Crucible I'd be around 70 degrees C with the fan at 5k rpm when sitting in a station managing market orders (hangar view, no cq). Now with the same settings I'm having trouble staying below 90 C even with the fan at max (7k rpm) speed.

Current-gen Macbook Air 13"
1.7Ghz Core i5, Intel HD3000
OSX 10.7.3
CCP Sputnik
C C P
C C P Alliance
#11 - 2012-04-24 13:49:17 UTC
Zetoidon wrote:
I'm having problems too. The same verifications problems after clicking on the PLAY button


If you are encountering the verification issue please try to close the Launcher and start it again.

Please let us know if this is resolving your issue.

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
mofanto
School of Applied Knowledge
Caldari State
#12 - 2012-04-24 13:52:20 UTC
CCP Sputnik wrote:
Zetoidon wrote:
I'm having problems too. The same verifications problems after clicking on the PLAY button


If you are encountering the verification issue please try to close the Launcher and start it again.

Please let us know if this is resolving your issue.



Not working 4 me. Launcher(v.1.31) says client is rdy. After pushing play, launcher ends and launch game .. after few secs .. excat time when login screen used to appear we get error with verification..
Zetoidon
Cadetes de San Marcial
#13 - 2012-04-24 13:55:52 UTC
mofanto wrote:
CCP Sputnik wrote:
Zetoidon wrote:
I'm having problems too. The same verifications problems after clicking on the PLAY button


If you are encountering the verification issue please try to close the Launcher and start it again.

Please let us know if this is resolving your issue.



Not working 4 me. Launcher(v.1.31) says client is rdy. After pushing play, launcher ends and launch game .. after few secs .. excat time when login screen used to appear we get error with verification..


This is exactly what happens to me. The Launcher updated OK. I have closed and re-opened with the same results.
E Wan
The Positron
#14 - 2012-04-24 13:57:24 UTC  |  Edited by: E Wan
CCP Sputnik wrote:
Zetoidon wrote:
I'm having problems too. The same verifications problems after clicking on the PLAY button


If you are encountering the verification issue please try to close the Launcher and start it again.

Please let us know if this is resolving your issue.


Please you are talking to people waiting to play, we all tried everything that is within our power to run the game. Reboot, client restart, clear cache, what not! Must say this post is rather insulting.
Vorianien
Killing eSports Racing Southeast
#15 - 2012-04-24 14:05:15 UTC  |  Edited by: Vorianien
I'm somewhat getting the same thing. There was an error with the patching process, so I quit out of the launcher and restarted the main wrapper. Launcher comes up again and tells me that the client is ready. I launch the client and obtain the same verification error that most others are having, except with only three verification failures, as opposed to the long list that the others are getting. Deleted common.ini within the actual client wrapper. The launcher now tries to download the Eve_Online_0-364755.patch generic patch file. It first progresses slowly enough, but every time it gets to 5% it holds there for a little longer than normal, then shoots forward to 15% and the launcher produces an error message that the patch information is corrupted and unusable, with an option to download the patch again.

Something must be wrong with either the launcher or the .patch files themselves.

Macbook Pro 5,1
2.53GHz Intel Core 2 Duo
4GB RAM
NVidia GeForce 9400M 256MB VRAM (inactive)
NVidia GeForce 9600M GT 512MB VRAM (active)
Mac OS X Snow Leopard 10.6.8
CCP Sputnik
C C P
C C P Alliance
#16 - 2012-04-24 14:06:36 UTC  |  Edited by: CCP Sputnik
Thank you all for giving this a shot, we are working on a fix for the issue.

In the mean time you can used the Generic Patcher to update your client.

Edit:
The generic patcher is indeed not working, my mistake Sad

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
mofanto
School of Applied Knowledge
Caldari State
#17 - 2012-04-24 14:12:14 UTC
CCP Sputnik wrote:
Thank you all for giving this a shot, we are working on a fix for the issue.

In the mean time you can used the Generic Patcher to update your client.


not working 4 me.. after launching patcher and selecting EVE client to patch. Patcher quits and launch EVE launcher, it says client is ready and after launching game I recieve exact error as above..
Bishop Gregory
13th Colony of Kobol
#18 - 2012-04-24 14:12:52 UTC
My problem is similar, I start TQ, it downloads patch, I hit OK. then everything just stops.

Start TQ again and it said the patch was downloaded and I hit OK and it just goes away, nothing else happens.

iMac 2.66GHz i5
mac os X v. 10.7.3
Vorianien
Killing eSports Racing Southeast
#19 - 2012-04-24 14:15:03 UTC  |  Edited by: Vorianien
CCP Sputnik wrote:
Thank you all for giving this a shot, we are working on a fix for the issue.

In the mean time you can used the Generic Patcher to update your client.


Is this generic patch supposed to be applied to the main client wrapper that I normally should have in my Applications folder, or the actual client application wrapper found within the main wrapper?

EDIT: Nevermind, silly me, can't open package contents from inside the generic patcher UI.
E Wan
The Positron
#20 - 2012-04-24 14:17:07 UTC  |  Edited by: E Wan
CCP Sputnik wrote:
Thank you all for giving this a shot, we are working on a fix for the issue.

In the mean time you can used the Generic Patcher to update your client.


I think it would be better to give us a Minesweeper game to play while working on solution.

This is not working and yes we are paying you to test for you.

Generic Patcher is not working, it's launching launcher again and not solving anything.

PS. I'm sorry to be so straight and hard but this happens every single update so I'm pretty much stressed. In my company when someone doesn't do same thing right 2 times he gets fired.
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