EVE Information Portal

That's where you're wrong. I'm not getting into specifics as I said. I won't discuss hypotheticals as I said. As I said there have been no instances where people were flagged erroneously who weren't involved in something else. If you choose to believe otherwise then that's your choice but if it has happened we haven't seen it yet and until we do I'm not discussing what could potentially maybe happen. That's it.

If something happened with you related to a GM matter then I can't help you there because I didn't do anything. Unless you were banned today or Friday then "wasn't me" unless it was for botting and there's absolutely nothing I can say about it.

Therefore I will trust about a reply on the specific case I emailed to you. And no, since I am posting here you did not ban me

Sreegs and his team have made me a happy man!

Keep up the good work

You may want to look into the company my wife works at if you're looking for a solution to this. Interested to know more? ;)

Send an email to the security email address. We've looked into a lot of things but ultimately none of what we've seen in pretty much any case fits our unique environment and situation with this particular spam.

I recognize that you do not want to discuss mere hypotheticals - but I'll ignore it.

When you investigate RMT you can only see one side of the transfers - what assets changed hands in EVE.
The other side of the transaction - real world assets changing hands - which defines RMT is something you usually have no direct knowledge of.

So you are not handing out bans based on any sort of "proof" but have to resort to very fuzzy "evidence" - does the EVE side of the transaction look as if real life assets might have changed hands alongside or not...
You have to infer this real-life side of the transaction by arguing along the lines of "well, those two players do not seem to have had any previous interactions that make the in-game transaction look plausible/justified" - but given the prevalence of 3rd party communication methods like forums, jabber/IRC, voicecomms, ... an in-game paper trail justifying the transaction often does not exist even for legit business.

There is literally no way to prove innocence in that case - how am I to demonstrate that I did not receive money for the ISK I sent to some random guy? fax you my bank statements? screenshot some jabber conversation that I might just as well have faked after the fact?

The knowledge that an investment of years might hinge upon a situation in which you cannot demonstrate your innocence makes people nervous.


Maybe the problem is that we automatically assume that you try to catch all sorts of RMT behavior - and that we know or at least assume that there is a lot of small scale/casual RMT going on which cannot be reliably identified from your POV.

(case in point: a few years ago I petitioned a guy who auctioned off one of his characters for RL money within the alliance; the character transfer was to take place via the CCP sanctioned means, the real life money was to change hands beforehand; afaik nothing happened as result of my petition - and how could the investigating GM ever have known for sure that RL money changed hands alongside the in-game transfer? a donation of a character to an alliance mate would have been just as plausible).

I guess that as long as you only stick to big/commercial RMT operations with many customers and a relatively tight net of suppliers most cases should be relatively clear cut.

Saying it again. Great stuff Sreegs, Stillman and all your little minions.

To all the folks crying about false positives in here - wrong department, wrong format. My ISP, mobile, landline, PPV TV are all from the same provider, guess how useful it is talking to the mobile department about PPV?

I won't confirm that. We don't regulate loans. We won't have people funding RMT operations claiming they were making loans and wasting our time. The scenario you are painting hasn't occurred but I'm not going to personally underwrite individual's spaceloan businesses on the off chance something that hasn't occurred may. We can see what goes on and that's all there is to it. If something goes south we'll look at it. Hasn't happened. It's like developing a contingency for earth's gravity failing. Sure it COULD happen but I'm not paying someone to think about it.

I'm not in the GM department so I cannot attest to what they may or may not have done. Have a problem with the wave from today or last Friday? Email me. Otherwise I'm off the hook.

I don't make people speculate it's an activity you choose to engage in. I do my work regardless of whether people choose to invent alternate realities or not otherwise nothing would ever get done. I'm not in the habit of spending oodles of time defending our work against every conceivable nightmare scenario painted on the internet.

Just stick to the technical analysis you're so fond of.

One doesn't need to own the internet for that. For example the CCP bulk mta often used for surveys and stuff is run under the cocos islands domain ccp.cc which - while it does indeed belong to CCP - is never ever used anywhere else that customers see, so it probably looks fishy to most users.

Then again, if you read your mails with full headers, you are probably already sufficiently paranoid.