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OFFICIAL: Bug Reports Do NOTHING! (UPDATE): Bug Reporting Site Fixed

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Xenuria
#1 - 2012-04-03 16:56:49 UTC  |  Edited by: Xenuria
At exactly 2012.01.20 22:25, I reported a bug!


The Bug:
The bug is the strange white/silver gloss on the ponytail hairstyle for gallente when you chose dark black hair.
Their is clipping and it looks terrible under ANY lighting condition.


Pictures:
BEFORE THE BUG
AFTER THE BUG

Notes:
Both Images have...
SAME HAIR COLOR
SAME HAIR STYLE
SAME ROOT COLOR
Problem persists across ALL lighting conditions!

The problem:
The bug report I made was closed and had the notation that said "FIXED", I have recently reopened the bug report and made this thread in attempts to get something done about this.





So it seems I was right and their was an actual problem with the bug reporting system that has now been fixed.

CCP Goliath wrote:
Bugs on the bug reporting website making bugs not show up, how meta...

So, thanks for uncovering that there is an issue with the way our site handles bugs (even if that was in no way your initial intent), and as far as the issue you have reported goes - the team responsible will assess if it is a problem, and if they establish that it is, prioritize the fix as fits their schedule and goals.

For the others who are upset about bug reporting, please understand that we can't get it right 100% of the time. Our staff and our wonderful volunteers work very hard to process the bug reports effectively. Some slip through the cracks and for that we can only apologize and ask you to please try again.

CSM 12 Candidate
masternerdguy
Doomheim
#2 - 2012-04-03 17:01:21 UTC
Teh logz. They show nothing.

Things are only impossible until they are not.
Black Dranzer
#3 - 2012-04-03 17:02:04 UTC
As much as I hate using this phrase unironically, are you sure it isn't working as intended?

Walking in Stations as a Social Hub: Business vs Pleasure in Incarna
Vertisce Soritenshi
The Scope
Gallente Federation
#4 - 2012-04-03 17:03:44 UTC
To the OP. Bad posting is bad.

How about instead of being a pain in the ass on the forums you just open another bug ticket and explain that it was not resolved the first time. People do make mistakes. You of all people should know that since you seem to make a lot of them.

Bounties for all! https://forums.eveonline.com/default.aspx?g=posts&m=2279821#post2279821
Xenuria
#5 - 2012-04-03 17:04:31 UTC
Black Dranzer wrote:
As much as I hate using this phrase unironically, are you sure it isn't working as intended?

I don't think CCP "intended" for any hairstyle to have clipping issues or strange texture problems were it appears as though the hair is turning grey.

If I want grey hair I will select gray hair. I selected BLACK HAIR and I WANT BLACK HAIR.

CSM 12 Candidate
hermot
The No One Cares Corp
#6 - 2012-04-03 17:07:17 UTC
why do you care, your char looks like a female impersonator :p
Xuixien
Solar Winds Security Solutions
#7 - 2012-04-03 17:07:29 UTC
Hm. Looks like an old clone.

Jump on an alt and pod yourself, that will fix it.

Epic Space Cat, Horsegirl, Philanthropist
Markus Reese
Deep Core Mining Inc.
Caldari State
#8 - 2012-04-03 17:08:56 UTC
Maybe need some new shampoo. To me it just looks like the hair is glossy. Mine has that sort of sheen to it in the avatar as caldari?

To quote Lfod Shi

The ratting itself is PvE. Getting away with it is PvP.
Achillies Auron
Deep Core Mining Inc.
Caldari State
#9 - 2012-04-03 17:10:17 UTC
It's drywall dust that has fallen in your hair.
Xenuria
#10 - 2012-04-03 17:12:03 UTC
Achillies Auron wrote:
It's drywall dust that has fallen in your hair.

thats what it looks like.

CSM 12 Candidate
Nick Bison
Bison Industrial Inc
Cat Scratch Fevers
#11 - 2012-04-03 17:12:17 UTC
Wow, OP sure is upset over a little thing.
Just not a huge issue that effects game play.

Nothing clever at this time.
ElQuirko
University of Caille
Gallente Federation
#12 - 2012-04-03 17:12:39 UTC
You're a guy - why are you playing space barbie?

Dodixie > Hek
CCP Goliath
C C P
C C P Alliance
#13 - 2012-04-03 17:12:46 UTC
Despite searching for "hair", "gloss", "ponytail" I can't find your report. Have you tried clearing your cache if an old portrait is persisting by the way?

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
Eri Em
#14 - 2012-04-03 17:14:20 UTC
Who gives a flying hoot about hair, they need to fix stupid light effect in space for every freaking object.

Oh and flashing drone window.
Xenuria
#15 - 2012-04-03 17:14:30 UTC  |  Edited by: Xenuria
CCP Goliath wrote:
Despite searching for "hair", "gloss", "ponytail" I can't find your report. Have you tried clearing your cache if an old portrait is persisting by the way?

I can see it just fine.

My report does include the terms

"hair" and "gloss"

I can screenshot that too if need be.

The Bug Report

CSM 12 Candidate
Hayaishi
The Scope
Gallente Federation
#16 - 2012-04-03 17:23:43 UTC
Xenuria wrote:
CCP Goliath wrote:
Despite searching for "hair", "gloss", "ponytail" I can't find your report. Have you tried clearing your cache if an old portrait is persisting by the way?

I can see it just fine.

My report does include the terms

"hair" and "gloss"

I can screenshot that too if need be.

The Bug Report


I love your entry into the "computer" field. Just two lines, which gives no real information.
Xenuria
#17 - 2012-04-03 17:24:53 UTC
Hayaishi wrote:
Xenuria wrote:
CCP Goliath wrote:
Despite searching for "hair", "gloss", "ponytail" I can't find your report. Have you tried clearing your cache if an old portrait is persisting by the way?

I can see it just fine.

My report does include the terms

"hair" and "gloss"

I can screenshot that too if need be.

The Bug Report


I love your entry into the "computer" field. Just two lines, which gives no real information.


Trust me CCP knows my computer information at this point. Also computer information is NOT important because EVERYBODY can see the problem not just me.

CSM 12 Candidate
Hayaishi
The Scope
Gallente Federation
#18 - 2012-04-03 17:39:06 UTC
Xenuria wrote:
Hayaishi wrote:
Xenuria wrote:
CCP Goliath wrote:
Despite searching for "hair", "gloss", "ponytail" I can't find your report. Have you tried clearing your cache if an old portrait is persisting by the way?

I can see it just fine.

My report does include the terms

"hair" and "gloss"

I can screenshot that too if need be.

The Bug Report


I love your entry into the "computer" field. Just two lines, which gives no real information.


Trust me CCP knows my computer information at this point. Also computer information is NOT important because EVERYBODY can see the problem not just me.


Having read your bug report, I can't see that there is even a bug. You'd notice that with hair, it generally shines. Your report is pretty much saying "This doesn't look like what I want it to look like, fix it mommy!" like an upset child who got the wrong Christmas present.
Palovana
Inner Fire Inc.
#19 - 2012-04-03 17:45:22 UTC
Eri Em wrote:
Who gives a flying hoot about hair, they need to fix stupid light effect in space for every freaking object.

Oh and flashing drone window.


+1 on the damn flashing drone window.

Please support: export of settings in editable format

Your stuff goes here.
Hayaishi
The Scope
Gallente Federation
#20 - 2012-04-03 17:46:27 UTC
Palovana wrote:
Eri Em wrote:
Who gives a flying hoot about hair, they need to fix stupid light effect in space for every freaking object.

Oh and flashing drone window.


+1 on the damn flashing drone window.


+1, drives me mad.
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