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Request for clarification on harassment policy

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Wukulo
Brutor Tribe
Minmatar Republic
#41 - 2012-03-29 10:18:05 UTC
Ezurae wrote:


"Leave me alone or I'm going to kill myself" this is clearly an IRL threat to himself, use the report/petition function to report this. Go ahead ingame and loot his stuff. But dont say things like "go ahead and die" because thats about RL stuff too.

Really its pretty clear. If he was joking it will be his problem to explain it to the authorities. if he didnt you saved him and got the loot without breaking eula or tos

edit: btw if someone threatened you in the forum, just go ahead and report him. if he was joking its his problem. RL threats are nothing to joke about.


I think i'm coming at this from a different angle than most. I've actually dealt with suicidal people IRL. Most of the time if they're making a show of it, they're full of **** and just want attention. It's the one's that go all quiet you've got to worry about.

I just think it's really unfair to put all the weight on the player who is in a potential TOS violating situation. Cracking one joke is WAY different than make a concentrated effort to encourage suicidal behavior. I really hope CCP will exercise better judgement in the future. One joke is NOT harassment. In fact in the US, the legal definition of harassment in most states requires repetition that has been clearly communicated as unwanted.

Which is not to say one joke isn't thoughtless or inappropriate. Just that it is not harassment or even necessarily "inciting" a behavior.

Posted on main because I'm not a coward like the rest of you.
GM Homonoia
Game Master Retirement Home
#42 - 2012-03-29 10:19:27 UTC
Banderlei Shiiba wrote:
GM Homonoia wrote:
Game masters do not moderate our forums, so I cannot answer that. Also, this is no new interpretation, this has always been the case. We have issued many temporary bans for issuing real life threats.


Serious question here, and I'm genuinely curious: If this was a clear violation of clear rules that don't require any interpretation that isn't already present, why did it take 5 days for him to be punished when video evidence was available mere hours after the incident took place?


As I said, i am not going to comment on recent events. That is outside my jurisdiction.

Senior GM Homonoia | Info Group | Senior Game Master
Khanh'rhh
Sparkle Motion.
#43 - 2012-03-29 10:20:01 UTC
GM Homonoia wrote:
or when you incite others to do so


It's a real good job you refuse to comment, because you absolutely cannot prove that, or logically demonstrate it in any way.

Mittens never asked or told anyone to do that. He never incited it in any way.

The definition of "to incite" is to "encourage, urge or persuade [an action]"

His words were "if you want to" - which is no different to me saying "if you wanted to kill the president, I would shoot him in the head. That's H-E-A-D"

That says nothing about whether I actually want it to happen or not, and does not in any way encourage, urge or persuade someone to do so.

Usually when you refuse to discuss / comment it is largely accepted because we, as players, cannot see all the pertinent evidence. We accept your decision and must do so.

Here, we are clearly able to see the evidence (because you, as a company, chose to broadcast that material onto the internet) and the time does not fit the crime.

I still want to know: are the GMs investigating other behaviour that violated the TOS at fanfest, or do I need to first create 1162 NPC alts and create a media circus for your "rules" to apply?


(incidentally, The Wiz is, on the back of this, receiving constant ingame harassment. No, not just from goons. How do you feel that applying rules to "protect players" is actually harming them?)

"Do not touch anything unnecessarily. Beware of pretty girls in dance halls and parks who may be spies, as well as bicycles, revolvers, uniforms, arms, dead horses, and men lying on roads -- they are not there accidentally." -Soviet infantry manual,

Tei Lin
Bit Ninjas
#44 - 2012-03-29 10:20:21 UTC
Ezurae wrote:
Tei Lin wrote:
Ezurae wrote:
Tei Lin wrote:
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


Despite the trolls I was very sincere in my opening statement so thank you for clarifying.

So, by my interpretation it seems that me and my friends who went after the bounty today are in the clear with regards to the Harassment Policy. And that people calling for us to get banned simply because we're chasing a bounty are misinformed.

Again, thank you for the clarification.

I do take some affront to you questioning my common sense, as I assure you I am not the only one puzzled by the current climate or worried at the direction CCP was heading with this.


well if you read the post you can see that the intent matters. And the intent of the persons who put out the bounty is pretty clear. so i wouldnt really count on getting the money because that person who issued the bounty may be banned soon enough.


Wait, there was no intent to cause harm. My Reading of the GM's response indicated that the reason The Mittani was banned was because he made the connection that "griefing in game" would cause a real life consequence.

Putting a bounty on someones head, by its own merit, has no consequence outside the magic circle and therefore is not harassment.


again this is a pretty special case cause of the recent events. CCP stated they will watch actions taken against the wis. As far as i know he has a positive security status and cant have an ingame bounty. (didnt login to check so i might be wrong). I'm assuming here that this is a bounty that got set on him through forum or other means and people will pay for his corpse. Cause of recent events it clearly connects to the "harass him till he suicides" especially since the bounty is not set through ingame means. (again i'm assuming he doesnt have an ingame bounty, correct me if i'm wrong)


I'll leave it up to CCP, but I think it's a poor connection to associate what Mittani said at fanfest with the actions of people today. No one would be putting bounties on The Wiz if this thing had died out. Let me put it this way, I think the whole "Burn Jita" thing and the bounties source from the same goal - to assert in-game authority over what is deemed 'pubbie' masses.

Again though, it comes down to evaluation of intent.
Graic Gabtar
The Lemon Party
#45 - 2012-03-29 10:21:38 UTC
malaire wrote:
Graic Gabtar wrote:
GM Homonoia wrote:
Game masters do not moderate our forums, so I cannot answer that. Also, this is no new interpretation, this has always been the case. We have issued many temporary bans for issuing real life threats.
OK, no problem understand that.

So just clear up one thing for me. Does telling a CCP customer who is manic depressive with a suicidal history OOG to kill themselves (forums included) constitute a real life threat?

If so, could you direct my case to the appropriate place I as would appreciate it.

Just make harrasment petition ingame?

Or if it was forum post, press the Report button.
Ah, good idea. I don't usually think about petitions. My only experience with them is weeks of waiting with poor results.
Bubanni
Primal Instinct Inc.
The Initiative.
#46 - 2012-03-29 10:23:30 UTC
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


One question regarding this... are we allowed to make someones life in eve a living hell? such as always trying to hunt them down, trying to kill their ships and assets (for whatever reason, we might dislike them?) ... If that person then becomes suicidal because of this... or already was, and then acts on it... is it then our fault? or CCP's fault for having such a harsh game? or is it actually the "suiciders" own fault for playing eve in the first place instead of... say WoW

I don't want anything to change in regards to this, but the problem with it all... this is all dealing with "what ifs'" "Mortality" and such...

Supercap nerf - change ewar immunity https://forums.eveonline.com/default.aspx?g=posts&t=194759 Module activation delay! https://forums.eveonline.com/default.aspx?g=posts&m=1180934
malaire
#47 - 2012-03-29 10:25:05 UTC  |  Edited by: malaire
.

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else
Ezurae
Science and Trade Institute
Caldari State
#48 - 2012-03-29 10:25:33 UTC
baltec1 wrote:
Banderlei Shiiba wrote:
GM Homonoia wrote:
Game masters do not moderate our forums, so I cannot answer that. Also, this is no new interpretation, this has always been the case. We have issued many temporary bans for issuing real life threats.


Serious question here, and I'm genuinely curious: If this was a clear violation of clear rules that don't require any interpretation that isn't already present, why did it take 5 days for him to be punished when video evidence was available mere hours after the incident took place?


Because it took 3 days for some faceless NPC alt to make a rage topic about it (after it was reveiled he won) and they have continued for days after he stood down.


i can guarantee you that CCP had a petition in their system about this on the day it happened. Ofc they took time to investigate and usually they wouldnt talk about the results or even publish a dev blog. The dev blog was caused by the forum posts/threads, thats true. But the actions they took were not caused by it
JTK Fotheringham
Ducks in Outer Space
#49 - 2012-03-29 10:25:34 UTC
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


I appreciate this explanation. And I have a lot of respect for the CCP GM staff.

But...

Alexander Gianturco at Fanfest was just a very public symptom of the biggest problem in EVE - players constantly take in-game stuff outside the Magic Circle. Read the Mittens Apology threadnaught - there were post deletions the for the Goons sweeping in with "I hope people who disagree with us about Roadhouse being a great movie die in a fire / from Cancer / etc." But we see not much trace of the ban-hammer being used to really blot out this behaviour.

I'm not saying any of this becuase I'm a carebear softie, I'm saying it because this is what EVE's reputation has become - a hardcore game is one thing, but the hardcore meta-game BS is surely not what we want to promote?
C Genix
Genix Family
#50 - 2012-03-29 10:27:45 UTC  |  Edited by: C Genix
GM Homonoia wrote:
Wukulo wrote:
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


This doesn't resolve the situation where all of this takes place inside the magic circle. If player A ganks player B and player B says "Leave me alone or I'm going to kill myself" in local chat but player B is in a freight full of plexs. What do you think is going to happen here? I wouldn't be surprised to see "Great, go ahead we'll loot your plexs" and quite frankly... I wouldn't vilify anyone for that. How is player A supposed to understand that context while in the circle? If it can be joked about there, why does the circle even matter?

You also just created a double standard by suggesting the idea of the magic circle as being in game but then enforcing the in game TOS and EULA at FANFEST which is clearly not in game.

I think your explanation just made things fuzzier to be honest.


As I said, i am not going to comment on recent events. That is outside my jurisdiction.



Oh CCP's HQ shafted you too hey

Also your 'magi circle' analogy is Blasphomos to my religion if you claim 'Gaurdian' of such 'circle' and death occcur incide (citation Royof CA) the blood is on your hands.. such is the nature of such a 'rite'
GM Homonoia
Game Master Retirement Home
#51 - 2012-03-29 10:28:12 UTC
Bubanni wrote:
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


a living hell


You answered your own question there. How would you like to live in a living hell? That said, as long as it remains in The Magic Circle we are very lenient in what we allow, as all of you are well aware. This does not give you the right to be anti-social just because you enjoy tormenting others.

Senior GM Homonoia | Info Group | Senior Game Master
malaire
#52 - 2012-03-29 10:30:48 UTC  |  Edited by: malaire
Graic Gabtar wrote:
malaire wrote:
Graic Gabtar wrote:
GM Homonoia wrote:
Game masters do not moderate our forums, so I cannot answer that. Also, this is no new interpretation, this has always been the case. We have issued many temporary bans for issuing real life threats.
OK, no problem understand that.

So just clear up one thing for me. Does telling a CCP customer who is manic depressive with a suicidal history OOG to kill themselves (forums included) constitute a real life threat?

If so, could you direct my case to the appropriate place I as would appreciate it.

Just make harrasment petition ingame?

Or if it was forum post, press the Report button.
Ah, good idea. I don't usually think about petitions. My only experience with them is weeks of waiting with poor results.

Harrasment petitions are handled really fast - I've got several answered within few minutes. (Answer is allways same - thanks for reporting, we can't tell what action we will take. But at least they do know about the situation.)

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else
Vashan Tar
GoonWaffe
Goonswarm Federation
#53 - 2012-03-29 10:34:34 UTC
JTK Fotheringham wrote:
there were post deletions the for the Goons sweeping in with "I hope people who disagree with us about Roadhouse being a great movie die in a fire / from Cancer / etc." But we see not much trace of the ban-hammer being used to really blot out this behaviour.


If you don't like Roadhouse then you need to kill yourself (ingame)


Also 5 days delay on "immediate" action? Glaciers move faster than that.
Bubanni
Primal Instinct Inc.
The Initiative.
#54 - 2012-03-29 10:36:38 UTC  |  Edited by: Bubanni
GM Homonoia wrote:
Bubanni wrote:
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


a living hell


You answered your own question there. How would you like to live in a living hell? That said, as long as it remains in The Magic Circle we are very lenient in what we allow, as all of you are well aware. This does not give you the right to be anti-social just because you enjoy tormenting others.


Not sure I did, as the player can simply choose to not log in if it gets too much for him. It's essentially always in the magic circle as long as you don't threaten him in real life... that is my understanding of what you just said about the magic circle, if it isn't like that, then basically everyone killing about player in eve is stepping outside the circle.. as the target is properly "sad" because he lost his ship... thus effected in real life

EDIT!: Because your reply just implied that your not allowed to target a specific player in eve... that we aren't allowed to make their eve life a living hell basically... that is why this whole thing is so tricky

Supercap nerf - change ewar immunity https://forums.eveonline.com/default.aspx?g=posts&t=194759 Module activation delay! https://forums.eveonline.com/default.aspx?g=posts&m=1180934
GM Homonoia
Game Master Retirement Home
#55 - 2012-03-29 10:37:36 UTC
Vashan Tar wrote:

Also 5 days delay on "immediate" action? Glaciers move faster than that.


As I said, i am not going to comment on recent events. That is outside my jurisdiction. ALL my comments cannot be applied to these recent events. I am ONLY commenting on standard procedures.

Senior GM Homonoia | Info Group | Senior Game Master
C Genix
Genix Family
#56 - 2012-03-29 10:39:24 UTC
GM Homonoia wrote:
Vashan Tar wrote:

Also 5 days delay on "immediate" action? Glaciers move faster than that.


As I said, i am not going to comment on recent events. That is outside my jurisdiction. ALL my comments cannot be applied to these recent events. I am ONLY commenting on standard procedures.



Senior GM claims 'no Juristictian' so someone pulled string for CCP's 'pet player' it would appear
So Sensational
Ventures
#57 - 2012-03-29 10:39:59 UTC  |  Edited by: So Sensational
Bubanni wrote:
GM Homonoia wrote:
Bubanni wrote:
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


a living hell


You answered your own question there. How would you like to live in a living hell? That said, as long as it remains in The Magic Circle we are very lenient in what we allow, as all of you are well aware. This does not give you the right to be anti-social just because you enjoy tormenting others.


Not sure I did, as the player can simply choose to not log in if it gets too much for him. It's essentially always in the magic circle as long as you don't threaten him in real life... that is my understanding of what you just said about the magic circle, if it isn't like that, then basically everyone killing about player in eve is stepping outside the circle.. as the target is properly "sad" because he lost his ship... thus effected in real life

+1 on this.

All ingame actions have a real life effect on the victims, if completely legit actions are bannable based on the results (I.e. consistently "harassing" someone within the magic circle which leads to his suicide) or based on the intent of the perpetrator (GM Thought Police), you're setting a precedent where we can't do anything in EVE for the risk of being banned.

Luckily, this is a high profile case where CCP was forced to conduct damage control, and will likely and hopefully have no impact on the way the GMs moderate the game in the future. I'm sure you can't acknowledge this second paragraph as a CCP employee though, I certainly wouldn't P
Serene Repose
#58 - 2012-03-29 10:41:22 UTC
Once again another OP fails to understand the issue. The object of the drunken tirade has nothing to do with any of this. There are laws governing what can be intentionally broadcast on an open mic. Even people who play EVE and think the real world doesn't exist are subject to these laws. At my count, three statues in Iceland, and quite possibly half a dozen in the state of Georgia (US) were violated. It doesn't matter how much anyone loves or hates Mitt, or CCP, the Wiz...spaceship games, whatever. If you want to toy with law enforcement, do so at your own risk. They ARE the real world.

We must accommodate the idiocracy.
Kara Roideater
#59 - 2012-03-29 10:42:26 UTC  |  Edited by: Kara Roideater
Khanh'rhh wrote:
GM Homonoia wrote:
or when you incite others to do so


It's a real good job you refuse to comment, because you absolutely cannot prove that, or logically demonstrate it in any way.

Mittens never asked or told anyone to do that. He never incited it in any way.

The definition of "to incite" is to "encourage, urge or persuade [an action]"

His words were "if you want to" - which is no different to me saying "if you wanted to kill the president, I would shoot him in the head. That's H-E-A-D"

That says nothing about whether I actually want it to happen or not, and does not in any way encourage, urge or persuade someone to do so.

Usually when you refuse to discuss / comment it is largely accepted because we, as players, cannot see all the pertinent evidence. We accept your decision and must do so.

Here, we are clearly able to see the evidence (because you, as a company, chose to broadcast that material onto the internet) and the time does not fit the crime.

I still want to know: are the GMs investigating other behaviour that violated the TOS at fanfest, or do I need to first create 1162 NPC alts and create a media circus for your "rules" to apply?


(incidentally, The Wiz is, on the back of this, receiving constant ingame harassment. No, not just from goons. How do you feel that applying rules to "protect players" is actually harming them?)


If you really want to engage in pathetic attempts at re-reading a crystal clear text, let's just say that he 'actively and deliberately sought to facilitate' anyone who wanted to drive the guy to suicide by giving out his details. I think any reasonable person would consider such facilitation as a form of encouragement. He also added an imperative, 'Find him!' at the end of what he said, which is a direction.

Your feeble example with the President also immediately fails as your example provides no information that was not already in the public domain and provides no indication that the speaker may be the leader of a movement, speaking publicly. If an Aryan Nations type fool stood up in front of a large rally and said: "if you wanted to kill the president, I would shoot him in the head.' and then proceeded to add information about the President's movements in the next few days as well as the best type of ammunition for penetrating the armour on his vehicle I'm pretty sure that no reasonable person would think that the 'If you want' phrase at the start of the sentence would clear him of incitement.

But all that aside, just stop and listen to yourself. Really. Hang your head and slink away.
Li Malak
Perkone
Caldari State
#60 - 2012-03-29 10:43:08 UTC
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


This is a complete fabrication, and I assume you know it, since you are an intelligent adult. Anyone who has been playing eve for a few years can point to literally dozens of real-life threats and incitements of real-life threats that CCP has done nothing about. You may deny this, or refuse to comment, here, but I hope you have the courage and basic honesty to address this internally at CCP, and to acknowledge that recent actions are based on PR and personal grudges, not a consistent enforcement of EULA/TOS.