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Request for clarification on harassment policy

First post
Author
Tei Lin
Bit Ninjas
#1 - 2012-03-29 09:16:12 UTC
I attempted a suicide gank against The Wis today. It was a feeble attempt collect a bounty - 3b isk is a lot of money and a Thrasher was a small price to pay at a chance to get it. Do I feel The Wis is in any way responsible for this week's drama? Nope -- I assure you this was for the spaceship money.

He pulled out in a well-tanked cane and successfully got me and a T2 fitted Tornado blown up by Concord. I convo'ed him afterwards and complimented him on his successful bait.

Imagine that - he's playing the game the same as everyone else. The Wiz is not a "victim" - he is another eve player who happened to send the email that Mittens made an ass out of himself reading. (Let's not beat around the bush - Mittens was wrong for his actions and statements but let's try and avoid bringing that up here)

So, ridiculous people on an internet forum - should I be banned for harassment? I don't think so, however, some of you frothy types and CCP's own actions have put people being banned for similar actions in the realm of possibility and I have begun to worry.

I'm not going to argue about whether CCPs actions against The Mittani are warranted, but I will say this: The line for harassment needs to be clearly distinguished again. I'm not going to risk an EULA violation against my main character if all it takes to get banned is killing the same person 3-4 times in a day. What if he tells me he'll do something drastic if I kill him again? Is it now my responsibility, as a player of a /game/, to act appropriately for an individual who cannot distinguish reality from virtual spaceships?

Should I additionally suffer real-world consequences for not taking to heart some person's ranting?

People say stupid things when they're angry and upset. I've received death threats playing this game - like "I'm going to find you and kill you" type threats. Things that really make you pause. I discount them as the ramblings of someone who is obvious upset and let them slide. Being able to make the distinction between innocuos bile and an actual threat isn't necessary - we assume that the anonymity of the internet protects us and move on. If we are really worried we can petition CCP for action against that person's account. (If we're really ballsy we run for CSM and give our names out to a player base that hates us in real life for actions in a game)

Now what if someone I don't really know told me they were going to kill themselves because I blew up their ship? Just like the death threat I have no way of verifying the validity of that statement in the context of this person's mental state. However, is it my duty to report this person to CCP? Can we continue to shoot said person or move forward in a scam if such a statement is made mid-action? It may sound cold, but as a player of a game, we cannot police what we do not know and it should not be our responsibility to nanny a players mental well-being.

If I saw someone on the street about to jump off a ledge of course I'd stop and try and help, but this is a game and there is no ledge. No indication that what the person is saying holds any merit. Without context, the words are nothing but text on a screen.

It's really easy to take the moral high ground on these issues, especially when it's backed by vehement disdain for the parties involved. However, before making any rash decisions or labeling a large group of players "psychopaths" you should calm down, breath, take a step back and look at the policy implications of what you're describing.

In the past, people have been very clearly targeted for one reason or another - be it a corp you wardec'ed because they popped your low sec POS or said something mean about you in local. Hell, my alliance is in perpetual war dec with high sec griefing corps for no other reason than "we make easy targets". People have been targeted for writing articles on EN24 that were unfavorable towards certain alliances. In fact, whenever we're near BrickSquad..... (is that the right amount of dots?) now, we make it a point to single out and blow up Riverini or Darius III whenever possible. People pay for corpses of individuals. Entire Merc corps make a living out of "destroying" pilots. I could go on and on with examples of how individuals are targeted.

Where do these fall under the potentially new interpretation of harassment?

This is part of the narrative in Eve - it's what makes it interesting and dynamic for a large portion of the player base. If we set aside The Wiz's "suicide" statement (which, mind you, we do not have the context to identify its validity or intent), he is just another pawn in this narrative and perfectly ok playing this game.

So I pose this to CCP: Am I to be banned because his role in this narrative is already written permanently simply due to protection offered by words without context?
Wukulo
Brutor Tribe
Minmatar Republic
#2 - 2012-03-29 09:20:12 UTC
The reality is the TOS and EULA are very broad open ended rule sets. They can be used with a fair degree of flexibility.

This whole thing really brings to light how fragile this stuff is. CCP didn't make this any better by acting in such a high profile manner. (Stupid of you CCP)

Posted on main because I'm not a coward like the rest of you.

Grumpy Owly
Imperial Shipment
Amarr Empire
#3 - 2012-03-29 09:21:38 UTC
I have a policy of no harrassment: There you go, clarified.
DeMichael Crimson
Republic University
Minmatar Republic
#4 - 2012-03-29 09:22:34 UTC
bla bla bla bullshit

Just go away, the deed is done, too fracking bad.
malaire
#5 - 2012-03-29 09:24:17 UTC
Tei Lin wrote:
Where do these fall under the potentially new interpretation of harassment?

What "new" interpretation?

Banning Mittani was not about possibly suicidal state of (redacted).

It was about Mittani telling others to harrass him to make him commit suicide.

Don't confuse these two.

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else

TuonelanOrja
Doomheim
#6 - 2012-03-29 09:27:15 UTC
Tei Lin wrote:
I attempted a suicide gank against The Wis today. It was a feeble attempt collect a bounty - 3b isk is a lot of money and a Thrasher was a small price to pay at a chance to get it. Do I feel The Wis is in any way responsible for this week's drama? Nope -- I assure you this was for the spaceship money.

He pulled out in a well-tanked cane and successfully got me and a T2 fitted Tornado blown up by Concord. I convo'ed him afterwards and complimented him on his successful bait.

Imagine that - he's playing the game the same as everyone else. The Wiz is not a "victim" - he is another eve player who happened to send the email that Mittens made an ass out of himself reading. (Let's not beat around the bush - Mittens was wrong for his actions and statements but let's try and avoid bringing that up here)

So, ridiculous people on an internet forum - should I be banned for harassment? I don't think so, however, some of you frothy types and CCP's own actions have put people being banned for similar actions in the realm of possibility and I have begun to worry.

I'm not going to argue about whether CCPs actions against The Mittani are warranted, but I will say this: The line for harassment needs to be clearly distinguished again. I'm not going to risk an EULA violation against my main character if all it takes to get banned is killing the same person 3-4 times in a day. What if he tells me he'll do something drastic if I kill him again? Is it now my responsibility, as a player of a /game/, to act appropriately for an individual who cannot distinguish reality from virtual spaceships?

Should I additionally suffer real-world consequences for not taking to heart some person's ranting?

People say stupid things when they're angry and upset. I've received death threats playing this game - like "I'm going to find you and kill you" type threats. Things that really make you pause. I discount them as the ramblings of someone who is obvious upset and let them slide. Being able to make the distinction between innocuos bile and an actual threat isn't necessary - we assume that the anonymity of the internet protects us and move on. If we are really worried we can petition CCP for action against that person's account. (If we're really ballsy we run for CSM and give our names out to a player base that hates us in real life for actions in a game)

Now what if someone I don't really know told me they were going to kill themselves because I blew up their ship? Just like the death threat I have no way of verifying the validity of that statement in the context of this person's mental state. However, is it my duty to report this person to CCP? Can we continue to shoot said person or move forward in a scam if such a statement is made mid-action? It may sound cold, but as a player of a game, we cannot police what we do not know and it should not be our responsibility to nanny a players mental well-being.

If I saw someone on the street about to jump off a ledge of course I'd stop and try and help, but this is a game and there is no ledge. No indication that what the person is saying holds any merit. Without context, the words are nothing but text on a screen.

It's really easy to take the moral high ground on these issues, especially when it's backed by vehement disdain for the parties involved. However, before making any rash decisions or labeling a large group of players "psychopaths" you should calm down, breath, take a step back and look at the policy implications of what you're describing.

In the past, people have been very clearly targeted for one reason or another - be it a corp you wardec'ed because they popped your low sec POS or said something mean about you in local. Hell, my alliance is in perpetual war dec with high sec griefing corps for no other reason than "we make easy targets". People have been targeted for writing articles on EN24 that were unfavorable towards certain alliances. In fact, whenever we're near BrickSquad..... (is that the right amount of dots?) now, we make it a point to single out and blow up Riverini or Darius III whenever possible. People pay for corpses of individuals. Entire Merc corps make a living out of "destroying" pilots. I could go on and on with examples of how individuals are targeted.

Where do these fall under the potentially new interpretation of harassment?

This is part of the narrative in Eve - it's what makes it interesting and dynamic for a large portion of the player base. If we set aside The Wiz's "suicide" statement (which, mind you, we do not have the context to identify its validity or intent), he is just another pawn in this narrative and perfectly ok playing this game.

So I pose this to CCP: Am I to be banned because his role in this narrative is already written permanently simply due to protection offered by words without context?


Aaw, so cute...

Not a veteran, just bitter..

Tei Lin
Bit Ninjas
#7 - 2012-03-29 09:28:49 UTC
malaire wrote:
Tei Lin wrote:
Where do these fall under the potentially new interpretation of harassment?

What "new" interpretation?

Banning Mittani was not about possibly suicidal state of (redacted).

It was about Mittani telling others to harrass him to make him commit suicide.

Don't confuse these two.


Yes, but I am told by numerous people/organizations on a daily basis to go out and kill one pilot or another en masse, what makes this case so special?

It's the finer nuances that are being covered by broad strokes which need to be clarified.

malaire
#8 - 2012-03-29 09:34:27 UTC
Tei Lin wrote:
malaire wrote:
Tei Lin wrote:
Where do these fall under the potentially new interpretation of harassment?

What "new" interpretation?

Banning Mittani was not about possibly suicidal state of (redacted).

It was about Mittani telling others to harrass him to make him commit suicide.

Don't confuse these two.


Yes, but I am told by numerous people/organizations on a daily basis to go out and kill one pilot or another en masse, what makes this case so special?

It's the finer nuances that are being covered by broad strokes which need to be clarified.


You are told to kill them ingame for ingame reasons - NOT for reason that they would commit suicide.

That is the difference.

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else

Grumpy Owly
Imperial Shipment
Amarr Empire
#9 - 2012-03-29 09:35:34 UTC
Might need a new needle for your moral compass.

Also I think you need to ask about CCP's behavioural policies not their harrassment policy, as I doubt they have a policy specifically to cover the many forms of how you can enact such behaviour. Just thought it was interesting to see how "your" mindset seems to have invented a specific policy for your purposes.

Seriously however, bad taste in the current climate. Shows the gravity with which some people are treating this.
Tei Lin
Bit Ninjas
#10 - 2012-03-29 09:40:27 UTC
malaire wrote:
Tei Lin wrote:
malaire wrote:
Tei Lin wrote:
Where do these fall under the potentially new interpretation of harassment?

What "new" interpretation?

Banning Mittani was not about possibly suicidal state of (redacted).

It was about Mittani telling others to harrass him to make him commit suicide.

Don't confuse these two.


Yes, but I am told by numerous people/organizations on a daily basis to go out and kill one pilot or another en masse, what makes this case so special?

It's the finer nuances that are being covered by broad strokes which need to be clarified.


You are told to kill them ingame for ingame reasons - NOT for reason that they would commit suicide.

That is the difference.


So the intent matters? Good to know CCP is healthy enough of a company to have enough manpower to take each case and determine the intent of the actions involved. (That's sarcasm)

Putting aside areas of clear intent (such as Alliance Panel gaffe), is it ok to blow someone up repeatedly because they acted like an idiot on EVE radio?

And will I get banned for blowing up The Wiz today because my intent was interpreted as harassment yet all I really wanted was the money?

You see the problem with this now?
GM Homonoia
Game Master Retirement Home
#11 - 2012-03-29 09:43:18 UTC  |  Edited by: GM Homonoia
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.

Senior GM Homonoia | Info Group | Senior Game Master

Kara Roideater
#12 - 2012-03-29 09:47:14 UTC
Words from The Wis (https://forums.eveonline.com/default.aspx?g=posts&m=1026772#post1026772)

The Wis wrote:

OK.. I really do not know what to say. I am at a loss for words with all that is going on.

I guess I should say that this is not about someone alt in eve.
This is not about someone losing isks they worked for.
This is not about someone losing a machanaw in the game.
This is not something I started. I was really shocked to see the video monday night when I finaly had time.

This is all really about a person that is over joyed in making some one hurt as much as they can in real life not in game.
Going by his power point I have to say he thought about it long before getting drunk.
If thowing my name out there was something he planed to do or not that I can not say, and we will never know for sure.
But when reflect the way he talked about my mail. I am sure that was an option he was holding on to and tossing up becouse he was really enjoying tomenting someone.

I am sorry this is not the alt in the game that is talk but the person playing the alt.

There are allot of people out there that have real life problems, but they are warned when they join Eve. Whats said and done in the game doesn't bother me, its all part of Eve.

To me this **** got real and hurt full when I watched a video where a complete stranger urged other complete strangers to try make me kill myself.



The Mittani called, in an OUT OF GAME context, for ingame actions that could lead to OUT OF GAME consequences. Protecting people from **** like that doesn't cause any problems for anyone who is intent on keeping things IN GAME.
malaire
#13 - 2012-03-29 09:50:31 UTC
Tei Lin wrote:
So the intent matters? Good to know CCP is healthy enough of a company to have enough manpower to take each case and determine the intent of the actions involved. (That's sarcasm)


No need for sarcasm. Of course intent matters when it is clearly stated, as in Mittani case.

Tei Lin wrote:
Putting aside areas of clear intent (such as Alliance Panel gaffe), is it ok to blow someone up repeatedly because they acted like an idiot on EVE radio?


Mittani case was clear, why to muddy it with questions which are not so clear. EVE has allways had such cases, and will allways have them - nothing has changed.

And if you do want definitive answer - ask CCP.

Tei Lin wrote:
And will I get banned for blowing up The Wiz today because my intent was interpreted as harassment yet all I really wanted was the money?


See above.

Tei Lin wrote:
You see the problem with this now?

No. Nothing has changed with Mittani case.

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else

Graic Gabtar
The Lemon Party
#14 - 2012-03-29 09:52:43 UTC
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.
Last night I posted on this forum and someone told me to go kill myself.

How does this play with new interpretations of the EULA/ToS?

I am more than happy to provide details of my diagnosed medical conditions to CCP privately.
Karim alRashid
Starboard.
#15 - 2012-03-29 09:54:51 UTC
GM Homonoia wrote:
And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


Damn! There goes my "get rich quick" plan. SadSadSad

Pain is weakness leaving the body http://www.youtube.com/user/AlRashidKarim/videos

Tei Lin
Bit Ninjas
#16 - 2012-03-29 09:55:32 UTC
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.


Despite the trolls I was very sincere in my opening statement so thank you for clarifying.

So, by my interpretation it seems that me and my friends who went after the bounty today are in the clear with regards to the Harassment Policy. And that people calling for us to get banned simply because we're chasing a bounty are misinformed.

Again, thank you for the clarification.

I do take some affront to you questioning my common sense, as I assure you I am not the only one puzzled by the current climate or worried at the direction CCP was heading with this.
Midge Mo'yb
State War Academy
Caldari State
#17 - 2012-03-29 09:55:54 UTC
GM Homonoia wrote:
DISCLAIMER: I will not comment in any way, shape or form on the recent events and decisions made in relation to those events. I will only clarify how customer support enforces our policies to provide clarity on the day to day application of those policies.

I am going to explain this only once; and this really should have been clear to anyone bothering to apply some common sense to the EULA/ToS.

What happens inside the The Magic Circle is allowed as long as it abides by the rules of The Magic Circle (this is why you are allowed to hit someone in a boxing match, but not outside the ring). However, as soon as any action steps outside The Magic Circle and threatens harm to anyone in real life in any way shape or form, or when you incite others to do so (or when your in game actions are specifically geared towards that, joke or no joke), you break the EULA/ToS; even if you are only stating intent.

Any GM will always take immediate action when this is done.

And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.



ban the wis tia
baltec1
Bat Country
Pandemic Horde
#18 - 2012-03-29 09:57:28 UTC
Graic Gabtar wrote:
Last night I posted on this forum and someone told me to go kill myself.

How does this play with new interpretations of the EULA/ToS?

I am more than happy to provide details of my diagnosed medical conditions to CCP privately.


Perfectly fine so long as they dont wish RL harm.
JohnMonty
GoonWaffe
Goonswarm Federation
#19 - 2012-03-29 09:58:08 UTC
GM Homonoia wrote:


And for those who think they can force an in game situation out of The Magic Circle to avoid in game consequences by threatening with suicide; the GM department has a strict policy of informing local and international law enforcement agencies of any suicide threats issued NO MATTER THE CONTEXT. In other words, do NOT joke about that. When a RL life is threatened we do not take any risks, ever.



I think for the good of the person who is threatening suicide you should also suspend their account until you resolve the situation. You dont want to take any risks when RL is threatened

> "Defenders will also often enjoy the benefits of jump bridges,"

~CCP Fozzie, on behalf of Team Five 0 and the whole EVE Game Design team.

Tei Lin
Bit Ninjas
#20 - 2012-03-29 09:58:30 UTC
malaire wrote:
Tei Lin wrote:
So the intent matters? Good to know CCP is healthy enough of a company to have enough manpower to take each case and determine the intent of the actions involved. (That's sarcasm)


No need for sarcasm. Of course intent matters when it is clearly stated, as in Mittani case.

Tei Lin wrote:
Putting aside areas of clear intent (such as Alliance Panel gaffe), is it ok to blow someone up repeatedly because they acted like an idiot on EVE radio?


Mittani case was clear, why to muddy it with questions which are not so clear. EVE has allways had such cases, and will allways have them - nothing has changed.

And if you do want definitive answer - ask CCP.

Tei Lin wrote:
And will I get banned for blowing up The Wiz today because my intent was interpreted as harassment yet all I really wanted was the money?


See above.

Tei Lin wrote:
You see the problem with this now?

No. Nothing has changed with Mittani case.



I did want a definitive answer and asked CCP - so what's your problem?
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