These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Test Server Feedback

 
  • Topic is locked indefinitely.
123Next pageLast page
 

Feedback thread: Launcher on Singularity

First post
Author
CCP Cascade
#1 - 2012-02-23 13:22:28 UTC  |  Edited by: CCP Goliath
Hi all,

With todays update to Singularity, you will notice the new Eve Launcher. We have previously blogged about it some months ago and you can read that here: http://community.eveonline.com/devblog.asp?a=blog&nbid=3070

And the newer one here: http://community.eveonline.com/devblog.asp?a=blog&nbid=9082

Evelopedia article here: http://wiki.eveonline.com/en/wiki/EVE_Launcher

Over the last months, we have been working on completing the first releaseable version of the Launcher and making changes to the Launcher based on your very feedback on the dev blog. We are planning on releasing another dev blog in the coming days which will go into a bit more detail than the previous one.

In this thread we want your feedback on the Launcher based on your interactions with it on Singularity.

Please be detailed and constructive with your feedback, because it helps when collecting it and prioritizing what we should do next.

Do you like it and why do you like it?
Do you dislike it and why do you dislike it?
Come up with suggestions for how we can change it for the better.
What would be a cool feature for future releases of the Launcher?
Is something not working? Tell us what the error says and when/how you get it to appear.


FAQ:

Q: Will I have to use the Launcher or can I opt out?
A: Yes you will have to use it. The previous patching mechanic is going away and this will be the only supported way of updating your client in the future.

Q: What about Manual patches?
A: Manual patches will also go away, but for those of you who have multiple computers and only wish to download the data once from the internet, there is an option to Import/Export the downloaded data from machine to another. The feature is still being worked on, but you see it available soon. For now you can try it out by copying and pasting the .patch file with the correct build numbers from the EVE folder from one to another. So yes, the feature is there, but the nice user interface isn't... yet.

Q: Is this the final look of the Launcher?
A: No, as you can see from the top left it is BETA. In a way nothing is final as we do very much take into account what feedback you have for us. But when it comes to the design and look, we have a team working on the design for the TQ release and hopefully that design will be on Singularity when it is ready.

Q: What is the purpose of the Launcher?
A: The purpose of it is to be able to provide a richer experience for the user while patching and installing. The installing and patching process is quite boring as it is. To make that better we could for example show you the patch notes, so that you are informed of what has changed, link you to some dev blogs so that you'll know what is coming and perhaps link to the latest In Development vidoes from the CCP youtube channel to keep you entertained. But it isn't just about linking you to stuff and making you read things. The Launcher also gives us the platform to do some cool technology changes too, like adding in the ability to decide how fast you should be downloading the latest patch, how many threads it should be downloading on, clear the cache before starting the client with a simple button click and easily find and repair the client, just to name a few that are already there. Going forward we will have a Staged install, which allows you to get quicker into the game by letting you create your character while the rest of the game is still installing. This is great for new people who doesn't want to sit around and wait for 4,5 hours while their game downloads. Even further into the future from that, there are more even better things but I can't promise anything here, so I rather not mention them.


Q: Does the Launcher use peer-to-peer technology? And if so, will it use my bandwidth without telling me?
A: P2P is one of the features that might come in the future (hopefully the not too distant future), but still we're quite far away from it right now. When implementing it, we will make sure that the user has full visibility and control over what is done, and that nobody sneaking away with your bandwidth without you knowing.

[Space for FAQ]

Associate Technical Producer - Core Technology Group

CCP Cascade
#2 - 2012-02-23 13:23:10 UTC
[Additional space]

Associate Technical Producer - Core Technology Group

Sam Bowein
Sense Amid Madness
#3 - 2012-02-23 14:45:34 UTC
Damn I read "Launchers" Sad

Anyways, what I'd like to see added in the launcher is the 'news' section available on the character selection screen.
So players can have something more interesting to read when waiting because of patch ;)
nomlet
Caldari Provisions
Caldari State
#4 - 2012-02-23 21:02:00 UTC
It would be cool if a single launcher could manage both Sisi and Tranq installs by selection.

FYI: I added /server:Singularity to the launcher shortcut - the launcher said Tranq, but logged me into Sisi.
Frank Estoban
Doomheim
#5 - 2012-02-24 11:58:08 UTC
First of all:

Thank you.
I'm looking forwart to this Launcher thing since the first Dev Blog....

CCP Cascade wrote:
...Q: What about Manual patches?
A: Manual patches will also go away, but for those of you who have multiple computers and only wish to download the data once from the internet, there is an option to Import/Export the downloaded data from machine to another. The feature is still being worked on, but you see it available soon. For now you can try it out by copying and pasting the .patch file with the correct build numbers from the EVE folder from one to another. So yes, the feature is there, but the nice user interface isn't... yet.
[Space for FAQ]


What is about Multiclient User?
1 Launcher per Client or 1 Launcher for all clients?

Will it be possible to download the Patch from eo.com without that Launcher?
(My I-Net connection at home is not that good to support 200 MB DL, but i could dl it at a friend and get it on a USB Stick...


WTB: "Launcher Gateway": Tell Launcher A on Computer B to download the Patch from Launcher C on Computer D... (Bittorent anyone?)

Cant wait to download that sisibuild and test it...
Salpun
Global Telstar Federation Offices
SLYCE Pirates
#6 - 2012-02-24 12:33:50 UTC
The new launcher needs a make short cut button on it.


Its still checking if its current before it loads the launcher

Its currently not closing when the game client opens.

Laucher reset all my preferances becouse I had to create a new short cut from my sisi folder.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

Sarmatiko
#7 - 2012-02-24 14:50:32 UTC  |  Edited by: Sarmatiko
First things I have noticed:
*.patch file located in EVE root directory, not in launcher/cache/Download. I dont like mess in root folder Straight

Language selection on main page is cool option but when you re-open launcher again, your previous language selection is not saved and English loading by default.

It seems there is no way you can revert option "Only display launcher window when there is an update" without editing/deleting settings file. Not much can be done there but I predict some noob frustrations in future.

Launcher updater still using %TEMP% directory. Say hello to raging noobs who cannot configure UAC on their x64 system.

Also TQ server status graph will look cool on launcher IMHO, not only user count.
CCP Atropos
C C P
C C P Alliance
#8 - 2012-02-24 15:56:13 UTC
Sarmatiko wrote:
First things I have noticed:
*.patch file located in EVE root directory, not in launcher/cache/Download. I dont like mess in root folder Straight

Yep, aware and working on it.
Sarmatiko wrote:

Language selection on main page is cool option but when you re-open launcher again, your previous language selection is not saved and English loading by default.

We're aware of this too, and I just need to dump the desired language to disk and read it at boot.
Sarmatiko wrote:

It seems there is no way you can revert option "Only display launcher window when there is an update" without editing/deleting settings file. Not much can be done there but I predict some noob frustrations in future.

Heh, yea, you can unset it in the yaml file, but that's not a nice thing to do. If you've got ideas for a nice way to allow the user to open it up, I'm all ears.
Sarmatiko wrote:

Launcher updater still using %TEMP% directory. Say hello to raging noobs who cannot configure UAC on their x64 system.

Also TQ server status graph will look cool on launcher IMHO, not only user count.

The embedded webpage is authored by our Web department, and we're awaiting a final site. What you see there is simply the original prototype we've been working with, which is why the language selection is rudely attached to the progress bar. That should change in the near future though.
Sarmatiko
#9 - 2012-02-24 16:08:25 UTC
CCP Atropos wrote:

Heh, yea, you can unset it in the yaml file, but that's not a nice thing to do. If you've got ideas for a nice way to allow the user to open it up, I'm all ears.

The only solution that comes to mind - shortcuts (in EVE folder and Start menu) similar to old safe mode shortcut.
Something like "eve.exe /forcelauncher"
Palovana
Inner Fire Inc.
#10 - 2012-02-24 16:47:35 UTC
My preliminary testing in Wine (1.4rc4, Xubuntu 11.10 64-bit) seems to work well with the Launcher version 0.47 (no crashes and self-update to 0.49 worked, and it launches EVE and connects to Sisi despite displaying TQ on the launcher screen).

Too bad that the current game build is beyond useless at this point (no stargates in space!)
CCP Atropos
C C P
C C P Alliance
#11 - 2012-02-24 17:10:57 UTC
0.49 allows you to save the selected language for future boots. Be aware that it sets the client language (or should do) although you can set the client to something different if you want to.
Meadowvale
0rder of the Golden Dawn
#12 - 2012-02-24 19:08:54 UTC  |  Edited by: Meadowvale
Any attempt to launch Singularity using eve.exe or launcher.exe produces error message:
The logfile "C:\Program Files(86)\CCP\Singularity\launcher\launcher.exe.log" could not be opened.
[Errno 13] Permission denied "C:\\Program Files(86)\\CCP\\Singularity\\launcher\\launcher.exe.log"

Help plsCry

UPDATE:
Bug hunter team advise to run launcher as administrator
Launcher updates to beta version and game runsBig smile
Salpun
Global Telstar Federation Offices
SLYCE Pirates
#13 - 2012-02-24 22:09:29 UTC
If you use sisilauncher the gate issue is fixed but if you created a new launcher short cut, while it was broken, gates do not show up.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

Mithrantir Ob'lontra
Ixion Defence Systems
#14 - 2012-02-25 17:58:47 UTC
The new launcher (or whatever this one does with the patch) can't update the SiSi version of EVE on my pc. It passes step one and reaches 5% of step 2, it says client update is unsuccessful.

I cleared the cache and nothing changed.
Any help is appreciated.
Desert Ice78
Gryphons of the Western Wind
#15 - 2012-02-25 21:51:43 UTC
Meadowvale wrote:
Any attempt to launch Singularity using eve.exe or launcher.exe produces error message:
The logfile "C:\Program Files(86)\CCP\Singularity\launcher\launcher.exe.log" could not be opened.
[Errno 13] Permission denied "C:\\Program Files(86)\\CCP\\Singularity\\launcher\\launcher.exe.log"

Help plsCry


Have same problem. Repair Tool does not help. Using the same launcher that I have always used (don't know anything about this "new" launcher.)

I am a pod pilot: http://dl.eve-files.com/media/corp/DesertIce/POD.jpg

CCP Zulu: Came expecting a discussion about computer monitors, left confused.

Rakshasa Taisab
Sane Industries Inc.
#16 - 2012-02-26 19:35:28 UTC
When it comes to the staged install part, try starting off with the nebulas. Those would be the perfect target for testing this.

Nyan

CCP Atropos
C C P
C C P Alliance
#17 - 2012-02-27 11:19:59 UTC
Mithrantir Ob'lontra wrote:
The new launcher (or whatever this one does with the patch) can't update the SiSi version of EVE on my pc. It passes step one and reaches 5% of step 2, it says client update is unsuccessful.

I cleared the cache and nothing changed.
Any help is appreciated.

There should be a log file located in the launcher\cache folder, called launcher.log. Could you dump it on http://pastebin.com/ or something similar, so I can take a look? Thanks!
Krixtal Icefluxor
INLAND EMPIRE Galactic
#18 - 2012-02-27 14:05:22 UTC  |  Edited by: Krixtal Icefluxor
Same problem here.

Installed a clean download of Singularity into an empty folder. Ran Repair with the Sisi switches. Insists I do a Patch. Then there is no launcher.exe.log file in Launcher Directory as mentioned in the Error 13 message.

Been off Sisi for 4 days from this................

Tried all weekend and have yet to see new launcher.

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882

Meadowvale
0rder of the Golden Dawn
#19 - 2012-02-27 14:33:49 UTC
Krixtal Icefluxor wrote:
Same problem here.

Installed a clean download of Singularity into an empty folder. Ran Repair with the Sisi switches. Insists I do a Patch. Then there is no launcher.exe.log file in Launcher Directory as mentioned in the Error 13 message.

Been off Sisi for 4 days from this................

Tried all weekend and have yet to see new launcher.



Try opening launcher.exe as administrator; it worked for me
Krixtal Icefluxor
INLAND EMPIRE Galactic
#20 - 2012-02-27 14:37:02 UTC  |  Edited by: Krixtal Icefluxor
Meadowvale wrote:
Krixtal Icefluxor wrote:
Same problem here.

Installed a clean download of Singularity into an empty folder. Ran Repair with the Sisi switches. Insists I do a Patch. Then there is no launcher.exe.log file in Launcher Directory as mentioned in the Error 13 message.

Been off Sisi for 4 days from this................

Tried all weekend and have yet to see new launcher.



Try opening launcher.exe as administrator; it worked for me

Been there done that. Again, it cannot find "launcher.exe.log" nor is it in the Launcher folder.

Someone in another thread (there are 5 now about this) said that 'launcher.exe.log" disappears while running Repair, even with the Sisi switches. cannot verify this...and after downloading Client and with no Launcher available, Repair is the only option to Patch.

It (and myself) are going in circles.

"He has mounted his hind-legs, and blown crass vapidities through the bowel of his neck."  - Ambrose Bierce on Oscar Wilde's Lecture in San Francisco 1882

123Next pageLast page